Technical Service Delivery Manager
- Hiring Organisation
- ARM
- Location
- Luton, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
support the delivery of technical services within a Defence environment by acting as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level … improvement skills. Proven experience managing incidents, service requests, and technical support activities. Ability to analyse issues, recommend pragmatic technical solutions, and drive continuous improvement. Strong stakeholder management, communication, and consulting skills with the ability to influence engineering teams. Experience working within ITIL-based service management environments ...