1 to 25 of 49 IT Support Jobs in the East of England

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

IT Support Engineer (Progression to Management) Peterborough £28,000 - £32,000 + Training Opportunities + Career Progression Are you an IT Support Engineer looking progress your career to management and join a forward thinking, expanding company that will invest in your professional development through continuous training and put you through any courses? Do you want the … at the cutting edge of industry technology, whilst also ensuring the working environment is the best place for colleagues to succeed? On offer is an exciting opportunity for a IT Support Engineer to join one of the leading providers in CCTV and security solutions, that are experience a rapid period of growth and expansion. In this role, you … will be Joining a close knit, but expanding IT support team working very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer More ❯

IT Support Field Engineer Borehamwood, Hertfordshire, LondonField/Office Based covering West End London and Greater London About us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood. What’s in it for you? - Salary of up to £39,000 per annum DOE- Private Healthcare- 20 days’ holiday + Bank HolidaysIf … you’re a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each More ❯

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both … internal stakeholders and external partners to ensure the organisation's IT infrastructure remains robust, secure, and fit for purpose. With a strong technical background and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing More ❯

On-Site IT Support EngineerRole: On-Site IT Support EngineerSpecialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st/2nd Line, Helpdesk, MacOS, IT Infrastructure, C-Suite SupportType: Contract, Inside IR35Location: StevenagePay Rate: £200 - £255 per dayDuration: 4 MonthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to … be working with a leading organisation to hire an interim On-Site IT Support Engineer, initially until the end of March 2026. The Engineer will provide on-site, BAU support during the core hours of 11:00am - 6:30pm, Monday - Friday.Role Requirements* Provide technical on-site, user facing support (including C-Suite user community)* Provide 1st … 2nd Line BAU on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Communicate effectively with users and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with More ❯

Job Name - IT Support Tech Lead Reports to - CFO/Interim CIO Department - IT Location - Harlow Job Purpose We are a well-established and fast-growing fuel and oil distribution company who are looking to employ full-time IT Support Tech Lead to join our Head Office in Harlow, Essex. Reporting into the CFO/… Interim CIO, the postholder will ensure an effective IT deployment including infrastructure, desktop support and internal procedures in conjunction with all teams. Overview We are a well-established fuel and lubricants company who are growing from strength to strength, built on over 100 years expertise in the fuel and lubricants industry. As a result of new business and … further expansion, we are looking to employ full-time Senior IT Support to join our successful team. There is scope for great career progression at New Era Fuels to move into even more senior roles as your knowledge of the company and their product offering widens. For these positions you will need to have great communication skills, with More ❯

IT Support Engineer Salary up to £35,000 Permanent, Full-time Cambridge - Hybrid About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented IT Support Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As an IT Support Engineer (2nd Line), you will be responsible for handling complex technical issues that have … on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges. Key Responsibilities: Provide day-to-day support for Windows desktops, laptops, mobiles, and MS More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your … ideal next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing … proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking More ❯

Do you have a passion for IT and providing support? JBC Skills Training have an exciting new opportunity for an IT apprentice with FreshStance IT, an IT Support and Services company based in Hatfield. Apply now! Role You will be working within a team providing IT support, initially carrying out routine checks … and assisting end users to log support tickets. You will quickly progress to providing IT support by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office … which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails More ❯

IT Support Engineer (Rapid Progression) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you want … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯

1st Line IT Support Engineer (MSP) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯

Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous … experience within IT support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £30,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner …/leaver/mover process Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work More ❯

IT Support Engineer (Rapid Progression) Loughton 27,000 - 28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you want … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯

1st Line IT Support Engineer (MSP) Loughton 27,000 - 28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯

Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain IT infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll More ❯

Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT professional who thrives in a hands-on environment, providing high-quality support for desktops, laptops, mobile devices, and network systems. You’ll be responsible for ensuring the smooth operation of IT services across multiple client sites, working closely with end users and the wider technical team to deliver exceptional service and technical excellence. Key Responsibilities Deliver Level … IT support for desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware, software, and network-related issues. Install, configure, and maintain Windows, macOS, and Linux operating systems. Support and administer Microsoft 365, Active Directory, and other enterprise applications. Manage and prioritise IT support tickets in line with agreed SLAs. Troubleshoot LAN/WAN/ More ❯

IT Support EngineerStevenage (Site-based, Monday to Friday, 9am-5:30pm with flexibility)£27,000 to £30,000 + 25 days holiday (3 taken at Christmas shut down), enhanced pension, death in serviceExcellent opportunity for a hands-on Technical Support Engineer to join a small, close-knit UK team as part of a well-established global business. … This is a varied role where you'll provide 1st and 2nd line IT support, assist with customer installations, and even get involved in assembling hardware and solar kits.This organisation is part of a larger, market-leading European technology group, known for its innovative products and intelligent mobility solutions. The UK office operates as a small, friendly team … the backing and stability of a large international company with the day-to-day feel of a family-run business.In this role, you'll be responsible for providing technical support to customers across both hardware and software products, assisting with installations, and occasionally visiting customer sites alongside the sales team. You'll manage support tickets using Zendesk, monitor More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high … quality support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our More ❯

To provide IT support to all customers in a full and professional manner. Assist with documentation creation and hardware/software management. Help run the remote support helpdesk and attend customers site if necessary. Role Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends … t waste time, always thinking what can I do to help improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight … away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯

Junior IT Support Our client are a friendly, growing company based in Hertford, specialising in commercial and residential security solutions. From smart CCTV systems to advanced access control, they help clients feel safe and secure every day and are now looking for someone equally enthusiastic to join their IT team. About the Role We’re looking for … a Junior IT Support Technician to join a small but dynamic IT department. You’ll be working closely with two experienced IT professionals who will provide full training and ongoing support. This is a fantastic opportunity for someone who’s passionate about technology and eager to kick-start their IT career. What You’ll Do … Provide first-line IT support to colleagues and assist with troubleshooting hardware and software issues. Help set up and maintain laptops, PCs, mobile devices, and networking equipment. Support with system updates, backups, and monitoring network performance. Assist with user account management and access control systems. Learn to diagnose and resolve technical problems in a professional, friendly manner. More ❯

IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯

Cooper Lomaz are delighted to be working with a leading organisation based in Great Yarmouth who are looking to appoint an experienced IT Support Technician. This role is a key part of the IT team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems … remain secure, stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated appropriately — while maintaining clear and proactive communication with users throughout. Key Responsibilities Provide effective 1st and 2nd line IT support for both hardware and software issues. Manage incoming Service Desk requests, ensuring tickets are prioritised, updated, and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories More ❯

1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯