1 to 25 of 51 Root Cause Analysis Jobs in the East of England

client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer … technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone who is technically curious, tenacious in pursuing root cause, and an excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike. What ...

resolving complex issues across Home Hubs, Wi-Fi platforms and broadband customer equipment. This is a highly technical role focused on fault investigation, root cause analysis and defect resolution rather than traditional support. Required Experience Home Hub, gateway or broadband CPE troubleshooting TCP/IP networking … technologies and RF fundamentals Packet capture analysis Linux environments Python scripting FTTP and broadband technologies IPv4/IPv6 Core dump and crash analysis Technical log analysis Root cause investigation Technical Environment Home Hubs Broadband CPE Digital Voice TR-069/TR-369 Linux Python ...

support model, KPIs).* Provide Level 3 functional/technical expertise for complex incidents/major problems (Run remains the ticket owner).* Support root cause analysis and corrective action plans with Run teams and vendors to prevent recurrence.**Business analysis support for small/medium … clean operational handover and limited disruption to plants.* High stakeholder satisfaction and measurable adoption of delivered solutions.* Reduced recurrence of major issues through effective root cause analysis and corrective actions.**Your Profile*** 6/8 years of IT project management experience (with an industrial background)* Proven ...

improving the infrastructure for VDI solution. Focus areas include availability, security, performance, and user experience. You will solve sophisticated infrastructure and application challenges, perform root cause analysis, lead post-incident reviews, automate to reduce operational workload, and continually improve platform dependability through enhanced monitoring, self-service … observability solutions using Dynatrace, Grafana, ELK/OpenSearch, Splunk, CloudWatch, or similar tools. Understanding of production support practices, including incident response, handling blocking issues, root-cause analysis, documentation, and continuous service improvement. Familiarity with HPC workload management tools, such as IBM Spectrum LSF or comparable schedulers ...

availability, alerting and incident response processes, ensuring effective integration with the client SOC and any managed security service providers. Lead or support incident response, root‐cause analysis and post‐incident reviews. Stakeholder Engagement & Awareness: Act as a trusted adviser to IT, project teams and business units, translating … with modern security tooling, including Microsoft Defender, SIEM (e.g. Sentinel), EDR/XDR and vulnerability management tools Experience leading or supporting security incident response, root‐cause analysis and post‐incident reviews, including working with SOC teams (internal or MSSP) Ability to produce clear assurance reports, security documentation ...

work closely with suppliers and internal stakeholders to identify, investigate and resolve quality issues, driving continuous improvement across the supply chain. From leading root cause analysis and corrective actions to managing industrial validation activities, concessions and risk mitigation, you'll play a key role in ensuring product … quality, supplier performance and operational success. Key responsibilities: Manage supplier non-conformities through investigation, root cause analysis, and implementation of corrective actions. 8D/5WHY'S in non-escalating flow Oversee quality events and monitor processing time, contributing to handling supplier deviations Sanction and monitor the supplier ...

work closely with suppliers and internal stakeholders to identify, investigate and resolve quality issues, driving continuous improvement across the supply chain. From leading root cause analysis and corrective actions to managing industrial validation activities, concessions and risk mitigation, you'll play a key role in ensuring product … quality, supplier performance and operational success. Key responsibilities: Manage supplier non-conformities through investigation, root cause analysis, and implementation of corrective actions. 8D/5WHY'S in non-escalating flow Oversee quality events and monitor processing time, contributing to handling supplier deviations Sanction and monitor the supplier ...

Platform is available, responsive and performant for customers; work proactively to identify and mitigate risk, and reactively to resolve active incidents. Investigate incidents, perform root cause analysis, and drive permanent corrective action rather than workarounds. Understand Bango's customers, their expectations, and the business impact of incidents … HTTP, TLS. Experience with relational and non-relational databases (e.g. SQL Server, MySQL, DynamoDB, Elasticsearch). Practical experience of incident management, monitoring and root cause analysis. Strong troubleshooting and analytical problem-solving, individually and as part of a team. Working experience in Agile teams and development processes. Excellent ...

Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm You take pride in getting to the root cause of issues, not just applying quick fixes. You're the person colleagues turn to when systems are failing, technology is causing frustration … improvements across endpoint management through Microsoft Intune and Windows Autopilot, helping to deliver a consistent and secure user experience. Identify recurring issues, carry out root cause analysis and implement long-term solutions that reduce incidents and improve service performance. Develop automation and scripting solutions, including PowerShell, that ...

initiatives and influencing technical direction. Driving engineering excellence through high-quality software development practices. Taking ownership of production systems, leading incident resolution and root cause analysis, and driving improvements to enhance reliability, security and performance. Sharing knowledge with the wider engineering community. Mentoring and supporting engineers … apply them to create well-structured, maintainable software. A DevOps mindset, with good experience of supporting production systems, resolving incidents, and performing root cause analysis. Experience leading technical initiatives and influencing engineering decisions across multiple teams. You might know us as a supermarket, technology company or even ...

/IP, DNS, HTTP, TLS. Experience with relational and non-relational databases (e.g. SQL Server, MySQL, DynamoDB, Elasticsearch). Strong incident management, monitoring and root cause analysis practice, including designing the observability others rely on. Excellent troubleshooting and analytical problem-solving, individually and leading others. Working experience ...

Management services. You'll work in a collaborative international environment, analysing data across platforms including ServiceNow and SAP. You'll identify data issues, uncover root causes and drive improvements that support operational efficiency, financial transparency and compliance. Working closely with operations, finance, technology and customers, your insight will help … continuous improvement What you'll need Experience working with asset, configuration or service data in an enterprise or managed services environment Strong data analysis, reconciliation and root-cause analysis skills Hands-on ServiceNow experience, ideally CMDB or Asset Management Exposure to SAP or similar ERP platforms ...

Service Desk & Support Manager: Lead, mentor, coach and develop the IT Service Desk team Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis ...

maintain, enhance and support business-critical applications and systems.This role is responsible for the full software development life cycle, from requirements gathering and business analysis through to design, development, testing, deployment and ongoing support. Working closely with business stakeholders, you will deliver high-quality technical solutions that support operational … stakeholders to understand business requirements and translate them into technical specifications.* Design, develop, test and implement new functionality and system enhancements.* Perform application troubleshooting, root cause analysis and issue resolution.* Integrate business applications with Microsoft Office products and associated file formats.* Develop and maintain database access functionality ...

Laboratory and Manufacturing systems where applicable. IT Service Management Manage incidents, service requests, problems and changes using ITIL principles. Maintain SLA performance and perform root cause analysis for recurring issues. Maintain IT asset and configuration records. GxP Compliance and Validation Responsibilities Support validated and regulated computer systems ...

leadership and resources from across Computacenter. Providing operational oversight across incidents, risks, service changes and emerging issues. Supporting Major Incident Management, Problem Management and Root Cause Analysis activities. Working closely with customer stakeholders and suppliers within a multi-supplier operational environment. Using operational data, monitoring tools ...

automation skills. Experience using Microsoft Graph, managed identities and app-based authentication. Experience delivering complex technical projects, changes and service improvements. Excellent troubleshooting and root cause analysis skills across Microsoft 365 services. Experience creating technical documentation, implementation plans and support documentation. Strong stakeholder management and communication skills. ...

Analyst Strong hands-on experience with SIEM, including Microsoft Sentinel Experience monitoring, triaging, and investigating security incidents Knowledge of incident response lifecycle and root cause analysis Experience with Microsoft Defender (essential) KQL knowledge desirable Ability to work independently and manage complex cyber investigations Technical Exposure: IBM QRadar ...

resilience and risk reduction across the business.In the event of a disruption or incident, you will support the coordination of response activities, assist with root cause analysis, and help prepare communications for internal stakeholders and key customers. This includes contributing to incident reports and supporting the presentation ...

performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify underlying root causes of reoccurring incidents, assisting in implementation of long-term solutions. Actively participate in lessons learned activities, conducting thorough root cause analysis ...

enhance and support business-critical applications and systems. This role is responsible for the full software development life cycle, from requirements gathering and business analysis through to design, development, testing, deployment and ongoing support. Working closely with business stakeholders, you will deliver high-quality technical solutions that support operational … stakeholders to understand business requirements and translate them into technical specifications. Design, develop, test and implement new functionality and system enhancements. Perform application troubleshooting, root cause analysis and issue resolution. Integrate business applications with Microsoft Office products and associated file formats. Develop and maintain database access functionality ...

Microsoft 365 environments Manage and troubleshoot firewalls and wider network security technologies Support backup, recovery and core infrastructure services Investigate incidents and complete root-cause analysis Assist with infrastructure upgrades, projects and continuous improvement activity Work closely with wider IT teams and third-party suppliers where required ...

deliver trusted data products, executive-facing reporting, and commercial insights that drive better business decisions. Owning complex data incidents from identification through to root cause analysis, resolution, and prevention, while reducing delivery and operational risk across the wider function. Mentoring and developing engineers, delegating effectively, unblocking teams ...

developments. Define and manage integration requirements between Portfolio Tooling and connected business systems, working with technical teams and vendors to deliver effective solutions. Lead root cause analysis for system issues, identifying improvements that improve platform stability, usability and performance. Maintain platform documentation including configuration, operational processes, training ...

performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify underlying root causes of reoccurring incidents, assisting in implementation of long-term solutions. Actively participate in lessons learned activities, conducting thorough root cause analysis ...