1 to 25 of 44 Root Cause Analysis Jobs in the East of England

fast-paced, high-responsibility environment. 🎯 What You’ll Do • Act as the final escalation point for complex technical incidents and problems, owning root cause analysis through to permanent resolution. • Lead the resolution of high-impact, business-critical issues, ensuring minimal disruption and clear communication throughout. • Ensure … automation experience to improve efficiency and enhance Service Desk productivity • Experience with AI-driven tools and automation to improve service efficiency, incident resolution, and root cause analysis. • Lead ITIL-aligned incident, problem, and change management activities, including root cause analysis, change planning, and post-incident ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. … Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana; proactively identify and address anomalies. Configure and optimize Solace ...

Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. … other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure/Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review – Demonstrable understanding of the OSI Reference Model ...

hardware, firmware, and production teams to define test requirements and ensure full coverage of product functionality. • Analyse test results, investigate issues, and contribute to root cause analysis and continuous improvement initiatives. • Oversee legacy ATE systems, implementing upgrades and performance optimisations. • Mentor and support junior software and test ...

strengthen our 3rd-line capability across Business Intelligence and core Windows/SQL infrastructure. This role will identify workarounds, resolutions and investigation for problem root causes as well as serving as an escalation point for application support teams for any concerns on the platform more generally. The role involves … teams. Own the customer relationship for high impact issues translating the technical steps being undertaken into frequent and clear customer updates. Identify workarounds, drive root-cause analysis, and contribute to data fixes. Support our application stack (Windows Server, IIS, .NET, web services, MQ, networks and storage), advising ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...