IT SupportAnalyst - Chelmsford IT SupportAnalyst with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve … employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this … is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and More ❯
Watford, Hertfordshire, South East, United Kingdom
Optum
Problem Analyst/Application SupportAnalyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will … help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development … teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams More ❯
Technical SupportAnalyst - Asset Management (Contract) Are you a skilled Technical SupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT hardware like … ll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide training. Physical More ❯
Technical SupportAnalyst - Asset Management (Contract) Are you a skilled Technical SupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT hardware like … ll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide training. Physical More ❯
About the Role Were looking for a Junior ERP SupportAnalyst to join our growing IT team in Bedford. This is a great opportunity for someone early in their career who wants to build experience in ERP systems, IT support and business systems analysis . Youll play a key role in supporting our ERP platform, providing first … line support to users, testing system updates, monitoring processes, and helping to improve how our systems work. Full training will be provided, so were more interested in your enthusiasm, problem-solving ability and willingness to learn than prior ERP experience. What Youll Be Doing Providing 1st line IT & ERP support to staff via the helpdesk Logging, investigating and … provided) Basic knowledge of IT systems, databases, or SQL is an advantage Strong communication and problem-solving skills Customer-focused with a professional approach Flexible and proactive able to support occasional out-of-hours issues Whats in it for You Hands-on training and mentoring to develop ERP and IT support skills A supportive team environment with real More ❯
Technical SupportAnalyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technical support to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technical support to the organisation IT users … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯
to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a SupportAnalyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse supportMore ❯
to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a SupportAnalyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse supportMore ❯
to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a SupportAnalyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse supportMore ❯
The role: We are seeking an experienced and highly organised Technical SupportAnalyst to join the Digital (IT) team at the East of England Ambulance Service NHS Trust. This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration … loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using Mobile Device Management (MDM) tools. Carry out repairs, replacements, and diagnostics on IT hardware. Create, review … and refine asset management processes to ensure efficiency and security. Liaise with the IT Orders team to manage stock levels and deployments. Support hardware audits and ensure accurate asset data. Monitor Trust infrastructure and escalate incidents when necessary. Ensure compliance with Trust IT policies, ITIL best practices, and change control processes. What the client is looking for: Diploma in More ❯
2nd Line Technical Support - Asset Management My NHS client is looking for a 2nd Line Support Engineer to join their support team with a focus on asset management. You will provide 'second line' technical support to the Trust's IT users located across all sites, including supporting the delivery of efficient and effective hardware asset management … For this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking More ❯
We have an urgent requirement for a 1st Line Service Desk Technician to support our client based in Hoddesdon EN11. Must DRIVE and be no more than 45 mins away Day Rate £130 Via an Umbrella Company Role Details: 1st Line IT support for all internal users , Windows , Office , Asure , AD .Resetting Passwords, adding user details to Laptops More ❯
