as company processes and standards as per the handbook. To undertake maintenance tasks for monitored systems. To prepare customer hardware or software ready for project delivery. To ensure the Autotask system is fully updated with all activity including notes, to do’s and knowledge bank information. To take on ad hoc project work. To proactively seek feedback on ticket More ❯
2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both More ❯
certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, or PCIP Penetration testing or red teaming exposure SIEM/SOAR platform experience, particularly Microsoft Sentinel MSP toolset familiarity, including Autotask, IT Glue, or Rewst Career Development Opportunities. This role offers clear advancement potential within our expanding cybersecurity practice. Leadership progression with project and team management responsibilities Direct contribution to More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
CAE Technology Services Ltd
levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's/Training/Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of service delivery REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE REQUIRED EXPERIENCE Cisco Routers and Switching configuration and More ❯
Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP Penetration testing or red teaming exposure Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel) Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experience Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills More ❯
Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP Penetration testing or red teaming exposure Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel) Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experience Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills More ❯
Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft More ❯
Project Manager - Blackburn, Lancashire Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software This leading Software Solutions provider based in Blackburn are looking for an experienced Project Manager to take ownership of Project delivery and manage communication with customers and other stakeholders. This is a senior role ideal for someone who combines a passion for software and … management Core experience 5+ years experience providing project management of IT solution delivery Background working in delivering projects within software development and providing support of the product afterwards Using Autotask projects/other PSA solutions Excellent communication and stakeholder management skills Experience working with Enterprise software Strong commercial acumen whilst managing projects including plans, budgets, delivery and customer aftercare … offer opportunities for progression in this growing software company where you will make an impact in a business that values customer experience and service innovation. Keywords ; Project Manager, Software, AutotaskPSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Send your CV to Alex now Erin Associates welcomes applications from people of all More ❯