Senior Data Analyst - Member Experience
London, South East, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Harnham - Data & Analytics Recruitment
commercial focus with creativity, collaboration, and purpose. THE ROLE As a Senior Data Analyst within the Member Experience team, you'll play a key role in driving product and customer strategy - helping to reduce churn, boost renewals, and improve lifetime value. Working across product, data, and design, you'll turn behavioural data into clear, actionable insights that shape how … of every decision across the business. In this role, you will: Lead analysis focused on churn, retention, and lifetime value within a membership-based product. Translate complex product and customer data into clear stories and recommendations for product, UX, and leadership teams. Design and interpret experiments (A/B tests) to validate hypotheses and drive product improvements. Build dashboards … and reporting tools to track member performance and key engagement metrics. Partner closely with data engineering, analytics, and product teams to enhance data capabilities and insight delivery. Support the business in becoming more data-led through enablement and storytelling. YOUR SKILLS AND EXPERIENCE Proven experience in product and customer analytics, ideally within a subscription, marketplace, or consumer More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
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