IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide … nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to More ❯
Senior IT Support Technician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced IT Support Technician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a diverse client … base in education and business. This role is perfect for someone with 23 years of hands-on IT support experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech across varied environments … Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior IT Support Technician: As a field-based Senior IT Support Technician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure installations. Youll work across a range More ❯
IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the … IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve … IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and More ❯
Position: IT Support Technician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years of … suite executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a primary focus … on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is a hands-on role More ❯
Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As part of … Group Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯
2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly capable 2nd/… 3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. Provide remote and … and modern Windows Server environments (Domains, AD, DNS, DHCP). Good understanding of networking fundamentals and hardware components. Familiarity with Microsoft 365 suite (Entra, Teams, SharePoint, InTune, Exchange). IT certifications or formal technical qualifications are desirable. Monday to Friday, 8:45am 5:45pm Travel time to office and client sites is additional If you're looking to take More ❯
ITTechnician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on ITTechnician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset management …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯
Senior ITTechnician Must be eligible for an Enhance DBS - Onsite We are seeking an experienced and dedicated Senior ITTechnician to support the smooth and secure operation of digital and technology services across our client in the education sector. Working closely with the IT Manager, you'll play a pivotal role in delivering high … quality technical support and innovation to enhance teaching, learning, and administration. This role requires a proactive, solution-focused individual who is passionate about providing exceptional IT support and who thrives in a busy educational environment. Key Responsibilities: Ensure the day-to-day availability of digital systems across the school. Provide high-quality support to staff, students, and stakeholders. Assist … in the classroom (eg, Microsoft Teams, SharePoint). Maintain secure and effective network infrastructure (eg, VMWare, SCCM, Intune). Uphold safeguarding, data protection, and cybersecurity best practices in all IT operations. Participate in an out-of-hours rota for key school events and on-call support. What We're Looking For: Proven exceptional customer service and interpersonal skills. Strong More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, Ouseburn, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this … progression opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience More ❯
Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support … Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental in supporting and delivering IT solutions aligned with business More ❯
The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role … will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates on ITMore ❯
1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure … on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong communication skills and excellent customer More ❯
Role: ITTechnician Location: Derby Salary: £30,000 About the Role: Our client, a respected educational institution in Gloucester, is seeking a skilled ITTechnician to support the school's IT infrastructure and ensure the smooth functioning of its systems for both staff and students. This role is ideal for a proactive IT professional … with experience in troubleshooting, system maintenance, and user support in an educational setting. As an ITTechnician, you will play a crucial role in maintaining the school's IT systems, providing technical support, and working closely with both the IT team and external partners to ensure that the school's technological needs are met effectively. Key … Responsibilities: Provide day-to-day IT support to staff and students, troubleshooting and resolving hardware, software, and network issues. Assist with the installation, configuration, and maintenance of IT equipment, including computers, printers, interactive whiteboards, and network systems. Support the management of the school's servers, networks, and Active Directory, ensuring systems run efficiently. Help maintain IT security More ❯
We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. … Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions provided. Collaborate with … the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication More ❯
About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day technical support … Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT … to automate repetitive tasks. Site Visits and Remote Support Provide on-site support at our care homes when issues can’t be resolved remotely. Help with physical setup of IT equipment (e.g. printers, routers, cabling) as required. Skills and attributes 1+ year experience in an IT support/helpdesk role (or relevant IT qualification) Solid knowledge of More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Senior Onsite ITTechnician Location: Newcastle Competetive Salary Working hours: Mon Fri, 40 hours per week (available to work outside core hours) The Senior Onsite ITTechnician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure that their technology needs are met with the highest level of service … and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets...) - Offer personalized onsite IT support to VIP users, addressing their technical issues promptly and efficiently Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their … manner Ownership: responsible for engagement, interpreting client needs, offering optimal solutions, and taking ownership of resolution or assuring resolution via line of business partners Collaboration: Work closely with other IT teams to escalate and resolve complex issues, ensuring seamless support for clients Training and Support: Provide training and guidance to clients on the use of new technologies and software More ❯
Senior Onsite ITTechnician Location: Newcastle Competetive Salary Working hours: Mon Fri, 40 hours per week (available to work outside core hours) The Senior Onsite ITTechnician is responsible for provide advanced onsite and remote technical support to VIP users. Make sure to read the full description below, and please apply immediately if you are confident … and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets) - Offer personalized onsite IT support to VIP users, addressing their technical issues promptly and efficiently Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their … manner Ownership: responsible for engagement, interpreting client needs, offering optimal solutions, and taking ownership of resolution or assuring resolution via line of business partners Collaboration: Work closely with other IT teams to escalate and resolve complex issues, ensuring seamless support for clients Training and Support: Provide training and guidance to clients on the use of new technologies and software More ❯
Job summary Provide IT support to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services queries. This … includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide assistance, advice … and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install new PCs, printers More ❯
IT Support Technician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to … support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring … and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration More ❯
Ashington, Northumberland, North East, United Kingdom
Chisholm Bookmakers Ltd
run business established in the 1950s with 34 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at our … and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for someone with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the … and network problems and identify suitable solutions. Must be able to work to deadlines. Excellent interpersonal/communication skills. Demonstrate a flexible attitude to working hours. Working Pattern: The IT team work on a shift system which will include working weekends and bank holidays. Occasional evening working will be required. Applicants must be aged 18 or over. More ❯
IT Support Technician – Alderley Edge - £33k On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior ITTechnician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also … across the globe. The Senior ITTechnician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and securely. … Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The Senior ITTechnician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop More ❯
IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies … and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting More ❯
Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide end-user support for … business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently … or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under pressure. Person Specification Essential Experience Proven experience in an IT support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office 365 Active More ❯
This is an exciting opportunity for an IT Support Technician to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and Apple environments. Client … within a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the IT Support Technician role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. You will … technologies, with a central focus on Office365, as well as Apple hardware including iPads and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on exciting More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
Role: IT Support Technician Salary: £30,000 Location: Mansfield Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability. About the Role: As an IT Support Technician, you'll play a vital role in delivering outstanding technical … support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations. Your Responsibilities: 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries. 2nd Line Support: Diagnose technical problems, perform system/network … maintenance, and support projects. Administer user accounts, permissions, and group policies in Active Directory and Office 365. Collaborate on IT projects such as hardware rollouts and system migrations. Maintain IT documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server More ❯