1 to 25 of 134 Journey Map Jobs in England

and be a pivotal part of the product design lifecycle from ideation through to delivery. What You'll Do Design high-quality UX artefacts including wireframes, prototypes, and journey maps Lead small teams and be accountable for quality delivery of design solutions Confidently present and explain design choices to stakeholders and cross-functional teams Facilitate workshops to drive More ❯

and be a pivotal part of the product design lifecycle from ideation through to delivery. What You'll Do Design high-quality UX artefacts including wireframes, prototypes, and journey maps Lead small teams and be accountable for quality delivery of design solutions Confidently present and explain design choices to stakeholders and cross-functional teams Facilitate workshops to drive More ❯

collaborative problem solving. We'll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping. How will I add value in this role? Delivers impactful solutions that solve customer problems and move business metrics Ensure the UX process is More ❯

design from discovery through to delivery, championing user needs and shaping intuitive, accessible public services Plan and conduct user-centred design activities such as contextual research, usability testing, journey mapping, and service blueprinting Collaborate with service designers during discovery and design phases to align UX with broader service goals and end-to-end journeys Create wireframes, flows, and More ❯

Service Design activities including facilitating stakeholder workshops, identifying customer pain points, business/technology opportunities and constraints in order to design excellent customer and colleague experiences Develop customer journey maps, service definitions, service safaris, service blueprints and user flows and work with the wider UX team and Business Analysts to design end-to-end services Collaborate with cross More ❯

templates that accelerate product development while maintaining design excellence User-Centered Design Process Conducting visual design research, including competitive analysis, trend research, and brand perception studies Creating user journey maps, wireframes, and prototypes that prioritize usability alongside visual appeal Testing visual design concepts through user feedback sessions and iterating based on data-driven insights Collaboration and Leadership Partnering More ❯

design from discovery through to delivery, championing user needs and shaping intuitive, accessible public services Plan and conduct user-centred design activities such as contextual research, usability testing, journey mapping, and service blueprinting Collaborate with service designers during discovery and design phases to align UX with broader service goals and end-to-end journeys Create wireframes, flows, and More ❯

design from discovery through to delivery, championing user needs and shaping intuitive, accessible public services Plan and conduct user-centred design activities such as contextual research, usability testing, journey mapping, and service blueprinting Collaborate with service designers during discovery and design phases to align UX with broader service goals and end-to-end journeys Create wireframes, flows, and More ❯

role will suit you perfectly. Role Requirements: Lead UX design from discovery through delivery, championing user needs and accessible service design Plan and run user research, usability testing, journey mapping, and service blueprinting Collaborate with cross-functional teams including service designers, business analysts, and developers to deliver scalable design solutions Create wireframes, flows, and high-fidelity prototypes to More ❯

and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping More ❯

Government or wider public sector projects . Strong understanding of user-centred design principles and accessibility standards (GDS knowledge essential). Proficiency in UX artefact creation (e.g. wireframes, journey maps, prototypes). Familiarity with agile delivery methodologies and collaborative working environments. Clear, confident communication across multidisciplinary teams and stakeholders. Preferred (Not Essential) Experience working with prototyping tools (e.g. More ❯

decisions. Key Outputs and Deliverables Wireframes and prototypes that clearly communicate design concepts and solutions. High-fidelity design mock-ups that are ready for implementation. User flow and journey maps that illustrate the user experience and guide design decisions. Design specifications and guidelines that ensure consistency and quality across all projects. Iterative design improvements based on user feedback More ❯

analysis to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a More ❯

analysis to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a More ❯

in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯

in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯

in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯

and collaborative work environment. 🔍 What you’ll be doing: Collaborating with product managers, engineers, and researchers to explore and validate early-stage product ideas. Creating wireframes, user flows, journey maps, and interactive prototypes. Delivering high-fidelity UI designs aligned with brand and accessibility standards. Championing a culture of continuous improvement through user feedback and testing. Acting as the More ❯

CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usability testing, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes, and user flows that enhance usability and conversion. Collaborate with design and development teams to ensure UX best More ❯

recordings, funnel analysis) to identify patterns and areas for product optimization, reconciling with primary research sources to provide a holistic view of user behavior. Develop user personas and journey maps to visualize behaviors and inform product design. Synthesize research findings into actionable insights that drive new features and product improvements. Stay up to date on industry trends, competitor More ❯

2+ years experience in UX/UI design with a portfolio that shows it Mastery of Figma (Adobe XD, Photoshop, Illustrator = bonus points) Experience with user research , personas , journey mapping , and A/B testing Strong understanding of interaction design , prototyping , and information architecture A proactive mindsetyoure not just a designer, youre a problem solver ?? Bonus Skills: Agency More ❯

market trends that could affect the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, user journey mapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating plan to continually improve online traffic and engagement of the products with More ❯

proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with … and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with … stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You More ❯

proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with … and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with … stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You More ❯

e.g., Jira, Confluence). Excellent communication, stakeholder management, and leadership skills. PMP, PRINCE2, or Agile certification preferred. Desirable: Knowledge of ITIL or service management frameworks. Familiarity with customer journey mapping and service design. Background in SaaS implementations and cloud-based platforms. Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of More ❯