monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance MicrosoftExchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
IO Associates
such as Acronis and Azure Backup Overseeing Windows Server environments (2012-2022), Active Directory, Entra ID, DNS and DHCP Supporting and securing cloud environments (Azure and AWS) Administering MicrosoftExchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for … Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware and Hyper-V virtualisation Familiarity with firewall management, VLAN creation, LAN/WAN troubleshooting Solid understanding of backup and disaster recovery solutions More ❯
Microsoft & Cybersecurity Engineer – Somerset (Onsite, Inside IR35) Start Date: ASAP Duration: 6–8 Weeks IR35: Inside IR35 Location: Somerset (onsite) We’re supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities/Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7–11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks/Taegis (SIEM) Endpoint and server patching … queries across both disciplines. The customer understands this isn’t a role for a deep specialist in either area — they’re seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices. More ❯
their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you ll be the go to expert for a diverse client base across multiple sectors. You ll … 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: MicrosoftMore ❯
their growing IT support team in Teddington. If you’ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you’ll be the go to expert for a diverse client base across multiple sectors. You’ll … 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: MicrosoftMore ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT support role. Microsoft Windows platforms and applications MicrosoftExchange and Windows Server Active Directory (including sites and services configuration) Firewalls, routers, and VPNs Microsoft 365 (account More ❯
TW3, Hounslow, Greater London, United Kingdom Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT support role. Microsoft Windows platforms and applications MicrosoftExchange and Windows Server Active Directory (including sites and services configuration) Firewalls, routers, and VPNs Microsoft 365 (account More ❯
3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rd Line Engineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best-in-class service toto all customers.You will have a strong … background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rd Line Support Engineer, you will be focusing on resolving escalations, problems, and majorincidents. You may, from time to time, need to visit our London-based customers in person to help resolvethe most challenging troubleshooting cases, acting as the subject matter … a structured, ITIL-drivenframework (including Incident, Change and Problem Management)Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/RFOsTechnical skillsStrong in Microsoft Azure (including Azure Site Recovery, Windows Virtual Desktop, EndpointManager)Azure Virtual Desktop (AVD) and FSLogix profile managementAzure Active Directory (Identity, MFA, Conditional Access)Experienced in the administration and support More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
accurate client records and configuration changes Creating and updating knowledge base articles for both clients and fellow engineers Recommending IT system improvements and evaluating client infrastructure Proactively managing MicrosoftExchange, Active Directory, cloud storage, DR, VoIP and more Advising on hardware solutions (laptops, WAPs, storage devices, etc.) Working with third-party vendors to solve software and … setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, Google Workspace, AWS or Azure Ability to troubleshoot client-side apps (e.g. Microsoft Office) Advanced problem-solving skills with a proactive mindset Exceptional written and verbal communication, with confidence speaking to users at all levels 2nd Line IT Support Engineer Benefits: Hands More ❯
Microsoft & Cybersecurity Engineer Start Date: ASAP Duration: 2 Months IR35: Inside IR35 Location: Highbridge, Somerset We’re supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can … also provide technical input on cybersecurity matters. Key Responsibilities/Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7–11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks/Taegis (SIEM) Endpoint and server patching Ability to see technical issues … queries across both disciplines. The customer understands this isn’t a role for a deep specialist in either area — they’re seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices. More ❯
west malling, south east england, united kingdom Hybrid / WFH Options
Nichols Digital Ltd
to 20% bonus & package Kingshill (West Malling) in Kent based 2 days a week - HYBRID - up to £63k plus bonus/package Infrastructure Engineer, Server, PowerShell, Citrix, Storage, Exchange, O365, Dell, VMWare. A financial services firm are looking for a hybrid based Infrastructure Engineer; 1-2 day's a week in the Kent office and the rest remote … skills: Strong expertise in Windows Server \ Desktop platforms Experience scripting in PowerShell or similar Citrix (AppLayering \ DaaS \ VDI's \ Netscaler Load balancer) Experience with VMware (ESXi \ vCenter \ vSAN) MicrosoftExchange (2016/2019 Hybrid), Office 365 Worked with Dell Servers & Blade hardware (Dell OME \ iDRAC) NetApp SAN storage or similar Backup Management Active Directory (Group Policy … DNS, DHCP, Hardening) \ Azure Entra AD Infrastructure Engineer, Server, PowerShell, Citrix, Storage, Exchange, O365, Dell, VMWare. More ❯
systems for the organisation, including software applications, network, phone systems and end-user computers. Skills and Qualifications Technical Skills: 3rd Line Windows server support Demonstrable VMware skills MS Exchange Internet & routing protocols SQL Support Understanding of Cloud Computing Network Security and Architecture Experience Microsoft Windows Active Directory and similar tools PC and Printer Hardware Microsoft … Backup Management. Veritas, Veeam and Windows Backup. Sound Knowledge on Hyper V and VMWare. Sound knowledge on CISCO Meraki Firewalls.IT Sound knowledge of servers and troubleshooting issues with Microsoftexchange and technical errors. Sound knowledge of CCTV and any technical issues. Personal Attributes: Ability to build strong professional relationship with others at all levels of the More ❯
systems for the organisation, including software applications, network, phone systems and end-user computers. Skills and Qualifications Technical Skills: 3rd Line Windows server support Demonstrable VMware skills MS Exchange Internet & routing protocols SQL Support Understanding of Cloud Computing Network Security and Architecture Experience Microsoft Windows Active Directory and similar tools PC and Printer Hardware Microsoft … Backup Management. Veritas, Veeam and Windows Backup. Sound Knowledge on Hyper V and VMWare. Sound knowledge on CISCO Meraki Firewalls.IT Sound knowledge of servers and troubleshooting issues with Microsoftexchange and technical errors. Sound knowledge of CCTV and any technical issues. Personal Attributes: Ability to build strong professional relationship with others at all levels of the More ❯
Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rd Line Engineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for leading a small team of 2nd Line Engineers from a technical perspective, ensuring service tickets … ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rd Line technical expertise across Microsoft technologies. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead, mentor, and support a team of Engineers. work with the Helpdesk Manager to … expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user environment Strong background in Microsoft technologies, including: Windows Server (2016/2019/2022) Microsoft 365/Exchange Online Microsoft Azure Active Directory & Group Policy Intune/Endpoint More ❯
as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, MicrosoftExchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP Familiarity with Microsoft Office applications Ability to pass a More ❯
as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, MicrosoftExchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP Familiarity with Microsoft Office applications Ability to pass a More ❯
Cambridge, Cambridgeshire, England, United Kingdom
ALTERED RESOURCING LTD
essential together with Helpdesk experience, ideally with some of that on a client site.Your technical competence will ideally include the following technologies: Azure Cloud – including Intune and autopilot Microsoft OS (2019/2022/W11) including associated hardware MicrosoftExchange, Office 365, SharePoint, Defender and OneDrive Network solutions including local area networks, wide area More ❯
be joining and become part of their continued success. Experience is required with the following: Windows Server Azure Virtualisation (Hyper-V, VMware) M365 - Intune, Active Directory/Entra, Exchange Network Support (Firewalls, Switches - configurations) Storage Backups If you think you'd be a great fit for the role please send your CV for immediate consideration. DXP Talent LTD More ❯
from Windows 10/11 Devices, Core Applications and management of these devices using the in-place backend infrastructure 1st Line Network Support User Account Creation and Support MicrosoftExchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows 10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating More ❯
from Windows 10/11 Devices, Core Applications and management of these devices using the in-place backend infrastructure 1st Line Network Support User Account Creation and Support MicrosoftExchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows 10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating More ❯
Interquest have a need for an experienced Microsoft Security Engineer to support a leading government client . The role is based in London and will need 2/3 days on site.Im looking for someone that has recent Sentinel and Defender experience and is a SME in this area Background skills required. • Policy Enforcement: Implement Conditional Access, MFA … third-party connectors. • Develop and implement playbooks and alert rules for automated incident response. • Collaborate with the Service Desk to triage and escalate Sentinel alerts. • Administer and maintain Microsoft 365 services including Exchange online, Exchange on prem and managing hybrid setup. • Administer and optimise Microsoft Defender XDR solutions including Defender for Cloud … and Defender for Identity. • Implement Conditional Access, Multi-Factor Authentication (MFA), and Identity Protection policies. • Configure Data Loss Prevention (DLP), Information Protection, and Insider Risk Management policies using Microsoft Purview. • Proven expertise in Microsoft Sentinel and Office 365 E5 security products. • Strong understanding of Azure services, including Azure AD, Defender for Cloud, and Logic Apps. • Experience More ❯
and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project delivery and system upgrades. Spotting opportunities to add value for … as comfortable supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows 10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support … is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of customer service. Microsoft Modern Workplace & Cloud Technologies: Utilize Intune, Autopilot, M365 and Azure to manage and support end-user environments. Strong knowledge of Office 365, Microsoft Teams, Exchange, Intune, and Azure. Implement and maintain Microsoft Modern Workplace solutions. Technical Expertise: Demonstrate excellent knowledge of Microsoft Operating Systems and networking principles. Proficiency in PC support, email technologies, VoIP telephony, backup solutions, firewalls, switching and routers. Customer Service Skills: Exhibit excellent technical and customer service skills. Communicate effectively with end-users and team members. Manage time efficiently and build strong relationships with users. More ❯
UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive … function. What we're looking for: Proven experience in an IT operations, support or infrastructure role (ideally in a multi-site, enterprise environment). Strong working knowledge of Microsoft Azure (IaaS, PaaS) , Entra ID (Azure AD) , and Microsoft 365 services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN … or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure Administrator (AZ-104) or similar. Familiarity with Okta , Google Workspace , or other identity platforms. Previous experience in engineering, construction, legal or corporate environments is a plus. What we More ❯
technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. … Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of Active Directory, Group Policy More ❯