Helpdesk Manager: Microsoft 365, Azure & Zoho CRM
- Hiring Organisation
- Jobleads-UK
- Location
- Northampton, England, United Kingdom
during busy periods. The Helpdesk Manager will support and oversee key platforms including M icrosoft365, Azure infrastructure, Azure AD/Entra ID, Intune, Exchange Online, CRM SaaS platforms including Zoho CRM , and other cloud‐based business systems. The role will also involve working closely with the wider technical … clear communication with users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, off‐boarding, account ...