accounts within the existing client base Influence and enable account managers to introduce and promote the solution Support them throughout the sales process - from meetings and demos through to onboarding Report, forecast, and manage pipeline activity accurately and proactively Typical monthly goals equate to around 2000 employees signed per month, achievable through a mix of medium and smaller deals. Many … low-hanging fruit, with short sales cycles and quick conversions, since the target clients are already happy with the existing partner relationship. You'll still handle elements of prospecting, onboarding data capture, and client engagement, but this is very much about influence, enablement, and execution through others. Ideal Candidate We're looking for someone who thrives in a partner-led More ❯
bolton, greater manchester, north west england, united kingdom
Identify Solutions
accounts within the existing client base Influence and enable account managers to introduce and promote the solution Support them throughout the sales process - from meetings and demos through to onboarding Report, forecast, and manage pipeline activity accurately and proactively Typical monthly goals equate to around 2000 employees signed per month, achievable through a mix of medium and smaller deals. Many … low-hanging fruit, with short sales cycles and quick conversions, since the target clients are already happy with the existing partner relationship. You'll still handle elements of prospecting, onboarding data capture, and client engagement, but this is very much about influence, enablement, and execution through others. Ideal Candidate We're looking for someone who thrives in a partner-led More ❯
warrington, cheshire, north west england, united kingdom
Identify Solutions
accounts within the existing client base Influence and enable account managers to introduce and promote the solution Support them throughout the sales process - from meetings and demos through to onboarding Report, forecast, and manage pipeline activity accurately and proactively Typical monthly goals equate to around 2000 employees signed per month, achievable through a mix of medium and smaller deals. Many … low-hanging fruit, with short sales cycles and quick conversions, since the target clients are already happy with the existing partner relationship. You'll still handle elements of prospecting, onboarding data capture, and client engagement, but this is very much about influence, enablement, and execution through others. Ideal Candidate We're looking for someone who thrives in a partner-led More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
MVP
support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where youll manage internal technical requests, external development work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers … the platform Liaise between customers, internal teams, and external developers Translate customer and business needs into clear technical specifications Manage and test change requests and new features Support customer onboarding, training, and occasional on-site visits Assist the sales team with technical input on customer projects Build and maintain dashboards and reports in Tableau (training provided) Use basic SQL to More ❯
accounts within the existing client base Influence and enable account managers to introduce and promote the solution Support them throughout the sales process - from meetings and demos through to onboarding Report, forecast, and manage pipeline activity accurately and proactively Typical monthly goals equate to around 12,500 employees signed per month, achievable through a mix of larger and smaller deals. … low-hanging fruit, with short sales cycles and quick conversions, since the target clients are already happy with the existing partner relationship. You'll still handle elements of prospecting, onboarding data capture, and client engagement, but this is very much about influence, enablement, and execution through others. Ideal Candidate We're looking for someone who thrives in a partner-led More ❯
functionally with Solutions Consulting to develop business cases and compelling value propositions that align with prospect goals Hand off newly closed accounts to the Customer Success & Operations teams for onboarding and retention post-sale Focus solely on net-new business acquisition – no responsibility for post-sale upsell or cross-sell Become a trusted advisor and strategic partner to C-level … and digital marketing strategy is highly advantageous Compensation & Benefits Competitive and equitable remuneration package Hybrid working model supporting both remote and office-based collaboration Comprehensive global benefits program Structured onboarding and continuous professional development resources Employee Enrichment Fund to support personal interests and home office enhancements Flexible time off policies, including seasonal breaks Paid volunteer days and charitable donation matching More ❯
outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients. Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document … Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process More ❯
outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients. Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document … Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process More ❯
outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients. Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document … Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process More ❯
outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients. Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document … Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process More ❯
london (city of london), south east england, united kingdom
TECEZE
outcomes. 3. Staffing & Resource Engagements Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients. Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document … Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process More ❯
backed insights, and work collaboratively to bring ideas to life. In this role, you will also play a central role in ensuring clients are supported across their journey from onboarding through to long-term growth and optimisation. Our team of roughly 70 people spans the globe. After a period of rapid expansion, the focus is on building a stable and … identify new opportunities Train users and internal teams on best practices and new features Anticipate risks and address them proactively Partner closely with Sales to streamline renewals, expansions, and onboarding Maintain accurate records of client milestones and strategic insights Contribute to ongoing improvements in client engagement workflows and internal processes About You 5+ years of experience in a B2B SaaS More ❯
through complexity and helping them adopt crypto at scale. You'll work at the intersection of finance, technology, and operations - ensuring our customers see value quickly and sustainably. Lead onboarding and implementation for enterprise clients, from kick-off to post-go-live support Understand each client's business model and help configure Cryptio to fit their workflows Map fund flows … or financial services (Big 4 or fintech background a plus) Brings deep subject matter expertise in accounting, reconciliation, loans, and crypto concepts Has worked in client-facing roles, ideally onboarding or implementing enterprise software Understands financial workflows, accounting principles, and reporting systems Is familiar with APIs, integrations, and technical architecture Communicates equally well with technical teams and executive stakeholders Takes More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Brown & Brown (Europe)
wide-ranging role with plenty of scope to make your mark. You'll lead the development of communications and content to support new feature launches, from explainer videos and onboarding guides to in-platform messaging and campaign collateral, as well as contribute to broader projects such as refining website copy, crafting email journeys, and ensuring our proposition is clearly and … and user-friendly 'how-to' guides, FAQs, and in-platform help content Collaborating on internal and external marketing campaigns to support product and brand goals Drafting email marketing flows, onboarding journeys, and campaign sequences Refining and expanding website copy to improve clarity, consistency, and SEO performance Creating engaging product videos and promotional assets Building and maintaining simple marketing performance reports More ❯
complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards. Process Design – Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs. Partner Enablement – Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects. Collaboration – Work cross-functionally with … physical or on-site delivery component. Proven ability to manage complex deployments end-to-end with multiple external stakeholders. Experience working with partners, vendors, or subcontractors — from bidding and onboarding to oversight and performance management. Strong project management skills , with a track record of improving systems and driving consistent results. Excellent communication and stakeholder management , able to bring structure to More ❯
complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards. Process Design – Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs. Partner Enablement – Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects. Collaboration – Work cross-functionally with … physical or on-site delivery component. Proven ability to manage complex deployments end-to-end with multiple external stakeholders. Experience working with partners, vendors, or subcontractors — from bidding and onboarding to oversight and performance management. Strong project management skills , with a track record of improving systems and driving consistent results. Excellent communication and stakeholder management , able to bring structure to More ❯
complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards. Process Design – Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs. Partner Enablement – Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects. Collaboration – Work cross-functionally with … physical or on-site delivery component. Proven ability to manage complex deployments end-to-end with multiple external stakeholders. Experience working with partners, vendors, or subcontractors — from bidding and onboarding to oversight and performance management. Strong project management skills , with a track record of improving systems and driving consistent results. Excellent communication and stakeholder management , able to bring structure to More ❯
complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards. Process Design – Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs. Partner Enablement – Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects. Collaboration – Work cross-functionally with … physical or on-site delivery component. Proven ability to manage complex deployments end-to-end with multiple external stakeholders. Experience working with partners, vendors, or subcontractors — from bidding and onboarding to oversight and performance management. Strong project management skills , with a track record of improving systems and driving consistent results. Excellent communication and stakeholder management , able to bring structure to More ❯
london (city of london), south east england, united kingdom
FORT
complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards. Process Design – Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs. Partner Enablement – Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects. Collaboration – Work cross-functionally with … physical or on-site delivery component. Proven ability to manage complex deployments end-to-end with multiple external stakeholders. Experience working with partners, vendors, or subcontractors — from bidding and onboarding to oversight and performance management. Strong project management skills , with a track record of improving systems and driving consistent results. Excellent communication and stakeholder management , able to bring structure to More ❯
them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who … with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior More ❯
core CPG workflows, identifying tangible business value, and building strong, strategic partnerships with customers. As our Strategic customer success manager, you'll be pivotal in refining our processes for onboarding, adoption, and retention within the CPG sector. With an NRR of %, and GRR is %, you'll be building on a world-class foundation to drive even greater success. You'll … Leverage data analytics: Analyze product usage and adoption data to uncover valuable insights, empowering customer champions with smarter decision-making Lead the customer journey: Ensure a seamless experience from onboarding through renewals and expansions, always focusing on long-term customer success and satisfaction Is this you? 7+ years experience in CPG, ideally with in-house expertise 3-5+ years More ❯
Verifone's worldwide network. You will serve as the primary operational point of contact for Verifone's Enterprise customers who have a global presence. You'll guide them from onboarding through steady-state operations, ensuring they achieve their business objectives and receive best-in-class support at every stage. You will act as a trusted advisor - proactively tracking customer health … operations, and service excellence. Key Responsibilities: Act as the main operational contact for assigned global customers, building strong, long-term partnerships. Own the customer journey from order placement through onboarding, implementation, and steady-state operations. Proactively monitor customer health, anticipate needs, and take action to prevent issues or escalations. Lead Quarterly Business Reviews (QBRs) — coordinating with Sales, Account Management, Operations More ❯
ashford district, south east england, united kingdom
Verifone
Verifone's worldwide network. You will serve as the primary operational point of contact for Verifone's Enterprise customers who have a global presence. You'll guide them from onboarding through steady-state operations, ensuring they achieve their business objectives and receive best-in-class support at every stage. You will act as a trusted advisor - proactively tracking customer health … operations, and service excellence. Key Responsibilities: Act as the main operational contact for assigned global customers, building strong, long-term partnerships. Own the customer journey from order placement through onboarding, implementation, and steady-state operations. Proactively monitor customer health, anticipate needs, and take action to prevent issues or escalations. Lead Quarterly Business Reviews (QBRs) — coordinating with Sales, Account Management, Operations More ❯
the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into … Buildots across multiple construction projects. Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Gain insights More ❯
the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into … Buildots across multiple construction projects. Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also promoting the customer voice inside the business. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Gain insights More ❯