of passion, drive, and the positive energy...coupled with a touch of humility. A natural leader who empowers others through confidence, without arrogance. As the business seeks to expand their operations into the dynamic UK marketplace, we are inviting applications from highly skilled, naturally intuitive, ambitious and experienced Operations Managers who instinctively lead with passion to actively steer and … oversee operations during this exciting phase of growth. The successful applicant will be the company’s major foundation to their UK operations. The Role As Operations Manager, you will report to and work directly with the Managing Director of the business, playing a key role in establishing and optimising the operational processes in the UK. You will be … standards that define this state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement More ❯
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: OperationsManagement Act as initial point of contact and escalation for … and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member … of CAB and review/approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hanson Lee Resourcing Ltd
My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT OperationsManagement (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯
Transport Operations Manager for Patient Care Our Client is seeking to recruit a seasoned professional ideally with managing patients and their transportation and drivers. The position will organising and managing a team of circa 30 personnel in the team. This role will be worked over 2 shifts from Monday to Friday each ?" 6.00 am to 4.00 pm or 12.00 … important for success therefore you should maintain positive working relationships with others. Great service is paramount for our continued expansion and the trust of our partners. The role of Operations Manager is ensuring this is delivered consistently by using data metrics allied with staff development to affect a continuous improvement programme which allows us to retain staff and keep … scaling the business. You will have specific responsibility for the following: · The management of all staff within the operations group including the on and off boarding of staff, optimisation of shift times, holidays, sickness, absenteeism, and general performance. · Implementation of improved operational procedures across all shifts. This will include standardisation of ways to deal with call answering, customer More ❯
Operations Manager (Design), Amazon Music Design We're seeking an experienced Design Operations Manager to join Amazon Music's growing team in India. This role will be responsible for driving operational excellence, managing day-to-day operations, and implementing Ops specific India strategic initiatives to support Amazon Music's expansion in the region. Key job responsibilities • Lead … Partner with Product and Engineering teams to optimize design delivery BASIC QUALIFICATIONS - Required Qualifications: • Bachelor's degree in Design, Business, Engineering, or related field • 3+ years of experience in operationsmanagement, preferably in technology or digital services • Strong analytical and problem-solving skills • Excellent project management capabilities • Proven track record of process improvement and optimization • Strong communication More ❯
responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Director + stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with Registration, Compliance and Regulatory program teams for investigation, RC/PA finalization and seeking directors and higher approval and alignment. Key job responsibilities The role … executive escalation processes. A crucial aspect of the role is empowering teams to make independent decisions while maintaining unbiased investigations and high standards. The RMM engages directly with senior management and director-level stakeholders across Registration, Compliance, and Regulatory programs, seamlessly coordinating between risk, program, product, and operations management. They are responsible for aligning senior stakeholders on executive … escalation strategies to consistently meet SLAs, particularly during disagreements, while developing comprehensive strategies for team growth and development. Success in this role requires exceptional stakeholder management, strategic thinking, and the ability to balance risk mitigation with operational efficiency. About the team The Selling Partner Trust & Integrity organization balances effective fraud prevention with enabling legitimate business growth on Amazon's More ❯
Sr Provider Manager, EU 3P Compliance - Provider Management Job ID: Amazon EU SARL (Spain Branch) - C16 Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. These Sellers offer … is extremely important, and candidates should have a proven record of working with service providers and projects to their completion. The ideal candidate is motivated, agile, with strong time management, negotiation and project management skills. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is high attention to detail and delivering … be clearly passionate about building new business and have a demonstrable record of accomplishment of success delivering initiatives from scratch. Key job responsibilities 1. End-to-end Provider Account Management across all assigned compliance services and regions; 2. Defines the strategy for the Providers engagement while driving scale and account(s) growth inline with the organization vision; 3. Secures More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Division: IT Platform Global Technology Operations Job Type: Full Time Requisition Number: 65386 Department: Job Function: Information Technology Every day, National Grid delivers safe, reliable energy to millions of homes and businesses across the UK and US. As the energy landscape … team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT OperationsManagement (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing … of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT OperationsManagement, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
including suppliers) as coordinated by Quality Management. Deploying and assessing product quality assurance processes and identify areas for improvement; Ensuring the correct interface and support to Programmes, Engineering and Operationsmanagement teams for all product assurance matters. What are we looking for? Minimum HNC/HND in Engineering or Quality Assurance Practitioner of current QA problem solving and … quality assurance, or a similar role. Strong communication and interpersonal skills. Strong analytical and problem-solving skills, ability to run reports in Excel, use SAP QM system, and document management tools. An ability to implement quality standards and monitor quality performance. Here's what's in it for you This is a great opportunity to join a vibrant and More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Customer Retention and Operations Manager Department: Commercial Employment Type: Full Time Location: London, UK Description The Churn and Operations Manager is responsible for developing and executing strategies to minimize customer churn, increase user retention. The candidate will also be responsible for optimizing operational processes that help reduce churn and increase customer retention This role involves analyzing customer data … risks, implementing proactive retention strategies, and refining operational workflows to support customer satisfaction and retention. The ideal candidate will have a strong background in customer success, data analysis, and operationsmanagement, with a proven ability to drive process improvements and reduce churn. As a business we not only want to win new customers but want to look after … of operational processes to improve efficiency and effectiveness. Standardize and document workflows, ensuring consistency and scalability across the team. Implement process improvement methodologies (e.g., Lean, Six Sigma) to streamline operations and reduce waste. Collaborate with cross-functional teams to ensure that operational processes align with overall business objectives. Data Management & Reporting: Manage the collection, analysis, and reporting of More ❯
Sr. Partner Operations Manager, Prime Video How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering … and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. The Partner OperationsManagement (POM) team is looking for a bright, customer obsessed, driven, and creative individual to join our team. POM is responsible for driving a world-class partner experience … through enabling Partners to deliver assets of all varieties on-time, in full and at the PV quality bar. As a Partner Operations Manager you will manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively "partners"). You will drive long-term, strategic partnerships with our partners across the globe. In this More ❯
SC Cleared Senior VMware Consultant (VCF Ops) As a Senior Consultant in OperationsManagement, you will be responsible for overseeing VCF Operations, including Ops for Logs and Networks. Your role will involve strategic planning, execution, and optimisation of operational processes to ensure efficiency and effectiveness. Key Responsibilities: Lead and manage VCF Operations, ensuring seamless integration and … operational workflows. Collaborate with cross-functional teams to ensure cohesive and efficient operations. Provide expert guidance and support to junior team members. Skills and Experience Required: Proven experience VCF Operations, Ops for Logs, and Networks. Strong analytical and problem-solving skills. Excellent leadership and team management abilities. SC clearance is essential. Ability to work on-site in London … for 2-3 days a week. Exceptional communication and interpersonal skills. The ideal candidate is a seasoned professional with a deep understanding of VCF Operations and a track record of successful project management. More ❯
As a Senior Consultant in OperationsManagement, you will be responsible for overseeing VCF Operations, including Ops for Logs and Networks. Your role will involve strategic planning, execution, and optimisation of operational processes to ensure efficiency and effectiveness. Key Responsibilities: Lead and manage VCF Operations, ensuring seamless integration and performance. Oversee Ops for Logs and Networks … operational workflows. Collaborate with cross-functional teams to ensure cohesive and efficient operations. Provide expert guidance and support to junior team members. Skills and Experience Required: Proven experience VCF Operations, Ops for Logs, and Networks. Strong analytical and problem-solving skills. Excellent leadership and team management abilities. SC clearance is essential. Ability to work on-site in London … for 2-3 days a week. Exceptional communication and interpersonal skills. The ideal candidate is a seasoned professional with a deep understanding of VCF Operations and a track record of successful project management. Interested? Apply now or email More ❯
Head of Business Administration Job Purpose: We are seeking an experienced and strategic Head of Business Administration to lead administrative operations across our European offices. This multifaceted role encompasses oversight of Health & Safety, Information Technology (IT) coordination, Legal Compliance, and Fleet Management. The successful candidate will play a central role in ensuring operational consistency, regulatory compliance, and cost-efficient … support functions across multiple locations. Reporting to: CFO Direct Reports: 4 Key Responsibilities: Business Administration & Office Operations: Lead and optimize administrative and facilities management across multiple European locations. Serve as the main point of contact for office-related operations, ensuring consistency, efficiency, and compliance. Manage vendor relationships, service contracts, and office budgets in collaboration with finance and … GDPR and local legislation. Coordinate documentation, internal audits, training programs, and process updates as required. Monitor changes in legal and regulatory frameworks that may impact business operations. European Fleet Management: Oversee the management and optimization of company vehicles across all European operations. Ensure compliance with local vehicle laws, insurance, maintenance schedules, emissions regulations, and leasing agreements. Track and More ❯
Due to the nature of the client, you must be a Sole UK National and have Active SC Clearance Role purpose/summary We are seeking an experienced IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a … strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Skills/requirements Develop and Implement Discovery Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. Ensure discovery … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications CIS - Discovery CIS - HAM ITIL More ❯
Reportingto the Chief Operating Officer, and working closely with Meresides five Partners,you will lead and manage all medications related services and operations acrossour three-practice group. You will be a pivotal member of the Group Operationsteam, also contributing to the wider strategic direction and culture of theorganisation. Thisis a new role, bringing our dispensaries, drugs procurement, medicinestechnicians, and … cross-team culture to eliminate silos and create a seamlesspatient experience, while diplomatically managing stakeholder relationshipsthat balance clinical appropriateness with commercial sustainability. Main duties of the job Leadership, Team Management & Culture Financial Performance & Commercial Oversight Technology & Innovation Stakeholder Management & Strategic Liaison About us Mereside Medical is a flourishing group of three EastCambridgeshire practices in Ely, Haddenham and Soham … one of the two local PCNs and are represented in both. Job responsibilities Thisis a unique opportunitywithin General Practice. As a Group we have moved away from the traditionalPractice Management model and developed a diversified Operations Team with thefollowing specialist functions to work alongside you to deliver your objectives: PracticeOperations ClinicalOperations QualityImprovement Finance People & Culture Digital and Estates More ❯
Ashburton, Devon, United Kingdom Hybrid / WFH Options
Cloud Know How
consider fully remote for the right candidate Salary: Basic £24-26k depending on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on … collaboration and is eager to make a meaningful impact in a dynamic, fast-paced technology environment. As a crucial support to the sales and operations teams, the MSP Sales Operations Assistant ensures smooth day-to-day operations, contributes to the achievement of organisational goals, and helps drive efficiencies that empower success across the partner network. Key Responsibilities … Quote Management and Inquiries: Focus on creating accurate and timely quotes, responding to inbound inquiries via phone and email, and ensuring prompt follow-up for reports and responses to enhance partner and team communication. Operational Support: Assist in managing sales processes, documentation, and workflows to ensure seamless operations and optimal team productivity. Data Management: Maintain, update, and More ❯
organisation where you can really make a difference. We have a great opportunity for a highly experienced ITOM Architect to join the team. We are seeking an experienced IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a … strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Responsibilities: Develop and Implement Discovery • Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. • Ensure discovery schedules, probes … protocols, and cloud discovery methods. • Ability to conduct technical assessments and produce detailed solution architectures. • Familiarity with integrations between ServiceNow and third party ITOM tools. • Excellent communication and stakeholder management skills. • Experience facilitating workshops and presenting technical concepts to non-technical audiences. • Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications • CIS - Discovery • CIS - HAM • ITIL More ❯
predominantlyg an experienced SC cleared IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: CIS - Discovery CIS - HAM ITIL More ❯