Learning & Development Manager
- Hiring Organisation
- EXL Service
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services. Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped … reduce industry waste and enhance connectivity, resilience and efficiency. Qualifications and experience we consider to be essential for the role: Bachelors degree in Business Management, Energy Systems or Regulatory Affairs; certifications in QA (e.g., ISO Lead Auditor), L&D (e.g., CIPD), or compliance (e.g., CQA) are preferred. 7+ years ...