IT Service Analyst
- Location
- Dunstable, England, United Kingdom
activities by providing accurate information Highlight records which do not meet agreed standards to the Configuration Manager Assist with maintaining Configuration Management documentation Essential Skills & Experience Previous experience working in an IT administration, IT Service Management or ServiceNow environment Good understanding of data quality and record management Strong Microsoft … Excel skills Excellent attention to detail Good organisational and administration skills Comfortable communicating with different IT teams to gather information Able to manage a workload involving large volumes of records and data Good written and verbal communication skills Desirable Skills Previous experience using ServiceNow CMDB ...