findings to the Compliance Manager. Ensure fair and consistent treatment of client customers across all interactions. Escalate urgent matters appropriately and communicate findings constructively across the business. Maintain QA scorecards in accordance with client requirements. Respond to and resolve customer complaints, liaising with relevant departments and following company policies. Assist with processing Data Subject Access Requests as required. Perform administrative More ❯
Data Analyst - Holborn London Our Client is looking to recruit a Data Analyst with at least 5 years proven experience. As a Data Analyst you will ensure that all data is processed and quality assured so that it can be More ❯
Be Doing Lead and shape the credit risk profile across our Retail Finance portfolio, ensuring alignment with our Risk and Capital parameters. Own and develop credit risk models and scorecards, driving continuous improvement and innovation. Design and oversee risk strategies that balance commercial success with customer fairness and regulatory compliance. Engage and influence senior stakeholders, including Executive Committee and Board … third parties and regulators. What We're Looking For Proven leadership in Consumer Credit Risk , with expertise in personal finance and revolving credit. Strong command of credit risk models , scorecards, and IFRS9. Deep understanding of regulatory frameworks , including FCA/PRA requirements and the Senior Managers & Certification Regime. Ability to influence at all levels , from operational teams to Board-level More ❯
