26 to 47 of 47 Service Desk Engineer Jobs in England

Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals … Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge More ❯

Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT Department Location London Job summary Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. Be required to travel to other Company offices or Associated Company locations. Main Responsibilities Advanced Technical Support … callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff. Leadership: Lead the team in the absence of the Service Desk Manager Provide guidance and oversight to the team when required. Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Lead cross-team initiatives System Design and Implementation: Involvement in the design and architecture of IT systems and solutions. Lead the implementation of new technologies and upgrades. Performance Optimization: Analyses system performance and recommends improvements or upgrades. Conducts in-depth performance More ❯

Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT Department Location London Job summary Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. Be required to travel to other Company offices or Associated Company locations. Main Responsibilities Advanced Technical Support … callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff. Leadership: Lead the team in the absence of the Service Desk Manager Provide guidance and oversight to the team when required. Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Lead cross-team initiatives System Design and Implementation: Involvement in the design and architecture of IT systems and solutions. Lead the implementation of new technologies and upgrades. Performance Optimization: Analyses system performance and recommends improvements or upgrades. Conducts in-depth performance More ❯

Role: Senior IT Engineer Location: Hybrid - Newcastle upon Tyne Salary: £30,000 - £35,000 per annum Are you an experienced IT professional looking to take the next step in your career? We're seeking a Senior IT Engineer to join our growing team and play a key role in developing and enhancing our internal IT operations. This is … a fantastic opportunity to work closely with the Director of IT, drive service improvements, and shape the technology landscape of a dynamic and forward-thinking business. In this hands-on role, you'll be responsible for diagnosing and resolving complex issues, implementing high-quality IT solutions, and ensuring a seamless user experience across the organisation. You'll provide 2nd … track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and performance. Share expertise with team members and contribute to skills development through mentoring and knowledge sharing. More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer … clients. Troubleshooting and resolving hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication … and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options available. Service Desk Engineer Location: Leeds/ More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer … clients. Troubleshooting and resolving hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication … and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options available. Service Desk Engineer Location: Leeds/ More ❯

Overview of the role We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You will be supporting the other teams in the business with Telecom queries, logging … strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of the issue. To work with the technical support team to identify problems and assist with solutions. Providing support to all clients, updating change control, and ensuring business continuity. Manage faults through to completion, keeping our More ❯

Overview of the role We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You will be supporting the other teams in the business with Telecom queries, logging … strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of the issue. To work with the technical support team to identify problems and assist with solutions. Providing support to all clients, updating change control, and ensuring business continuity. Manage faults through to completion, keeping our More ❯

Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. Help build and keep the nation's critical infrastructure connected and … with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is … a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem-solving and thrives in a team environment. Given the 12-hour shift rotation and the fast-paced nature of the team, it's clear that adaptability and strong communication skills will be key More ❯

s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or More ❯

Service Desk Engineer - London - £35,000 + Excellent Benefits Hybrid Role 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We're recruiting for a Service Desk Engineer to join a global organisation specialising in liability insurance. Based in Central London … UK and US offices. Set up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage service desk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is Required Previous experience in a … similar IT support or service desk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days annual leave + 8 bank holidays + Christmas shopping day. 10% pension contribution (up to More ❯

Position: Service Desk Engineer Employment Type: Contract, Full time Start: ASAP Location: Crawley– Onsite 5 days a week Languages: English Role – We are seeking a motivated and customer-focused Service Desk Engineer to join our client’s IT support team. In this role, you will be the first line of support for users, helping … to resolve technical issues and ensuring smooth day-to-day operations of IT services. Key skills: 5+ years of experience as Service Desk/IT Support Engineer. Strong verbal and written communication abilities. Solid foundational technical knowledge (Level 1.5 support). Professional and enthusiastic attitude toward helping others. Ability to prioritize tasks and manage time effectively in a … to work in the UK is must (No Sponsorship available) Responsibilities: Handle user support requests through phone, email, chat, and ticketing platforms. Log, track, and manage IT incidents and service requests efficiently. Troubleshoot and resolve basic IT issues; escalate advanced problems when needed. Maintain a working knowledge of IT infrastructure including networks, endpoints, and applications. Utilize ITSM and ticketing More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will More ❯

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk … always ensuring that written and verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team Leaders and Account Managers to More ❯

Service Desk Analyst We are looking for a skilled Service Desk Analyst to provide vital 1st and 2nd line support as part of a dynamic IT service desk function. This role combines technical expertise, strong customer service skills, and business awareness to deliver efficient IT support and maintain seamless communication across the organisation. … Key Responsibilities: Serve as the first point of contact for all IT service desk queries, responding to phone calls and monitoring additional support channels Accurately record and manage incidents following established procedures Resolve the majority of technical issues at first point of contact to ensure a smooth user experience Participate in both reactive and proactive elements of Incident More ❯

to customers queries. Training The training schedule is made up of remote learning session, assignments, and classroom based study. etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security More ❯

Job Title: Service Desk Engineer Location: Bristol Salary: up to £32,000 We are supporting a Bristol based legal practice who are looking to onboard a Senior Service Desk Engineer to provide support to Global users. With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for More ❯

Senior Service Desk Engineer MAC When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £33,500 Senior Service Desk Engineer … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is looking for a Senior Service Desk Engineer (MacOS) to join our ever-growing Service Desk team on our exciting journey! Reporting into the Service Desk Team Leader, as … Senior Service Desk Engineer you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Resolving desktop, laptop, printer, application issues and performing network/server troubleshooting and administration. The Senior Service Desk Engineer will be able to communicate effectively with the customer and manage technical queries in line More ❯

working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Senior Service Desk Engineer (MacOS) to join our expanding Service Desk team on this exciting journey! Reporting to the Service Desk Team Leader, as a … Senior Service Desk Engineer, you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Your responsibilities will include resolving desktop, laptop, printer, application issues, and performing network/server troubleshooting and administration. You will communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. … and Windows technical role. What we offer: Our unique training program, the Littlefish Academy, provides an opportunity to increase your earnings by £4,500, enhancing your technical skills and service quality. Referral bonus of £800 for successfully referring a friend. Access to LinkedIn Learning with over 16,000 tutorials for personal and professional development. Healthcare cash plan covering online More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯

like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. … as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯