Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
Microsoft Solutions Engineer (2ndLine ServiceDeskEngineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts … reporting to the IT ServiceDesk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role … offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check . More ❯
Futures recruitment are looking to appoint a servicedeskengineer for our client based on the outskirts of Hull. Due to a period of continued growth the successful servicedeskengineer will be responsible for 2nd line IT Support and provide technical support on both hardware and software issues. You will play a vital More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
in the future, and putting technology at the heart of its growth? At Checkatrade, we're transforming how homeowners find trusted trades, and we're looking for a Senior ServiceDeskEngineer to play a key role in delivering seamless IT support across our expanding business. Based in our Portsmouth office , this is a hybrid role with … team, supporting our drive to elevate internal capability. Travel to the London office when required to support on-site needs. What You'll Bring Demonstrated experience as a Senior ServiceDeskEngineer , with proven success delivering both 1st and 2nd line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. … skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A proactive, resourceful mindset with a passion for great service and continuous improvement. Why Join Us? Be part of a business that's investing in advanced tools, platforms, and technologies. Work alongside passionate teams across product, engineering, and operations. More ❯
like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. … as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯
IT ServiceDeskEngineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base … with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a diligent and logical approach to working More ❯
IT ServiceDeskEngineer - Contract Opportunity Location: Portsmouth - 4 days on-site Day Rate: £250/day (Outside IR35) Contract Type: Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring team members receive timely, effective, and More ❯
IT ServiceDeskEngineer - Contract Opportunity Location: Portsmouth - 4 days on-site Day Rate: 250/day (Outside IR35) Contract Type: Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring team members receive timely, effective, and More ❯
ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase's SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira ServiceDesk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … cause analysis. Able to move and set up hardware and peripherals around the office. Excellent communication and time management skills. Experience managing service vendors. Nice to haves: Experience project managing medium scale rollouts. Scripting and automation experience. Experience working in an agile focused delivery environment. Pay Transparency Notice: The target annual salary for this position can range as detailed More ❯
2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company are looking to recruit an experienced 1st/2ND Line Support Engineer to be based at their London office. This is an exceptional opportunity to grow and develop your skills within a highly reputable, globally recognised organisation, gaining valuable … The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to resolve issues and manage user expectations effectively. Service Improvement More ❯
2nd/3rd Line Engineer Central London – Hybrid Up to £45,000 MSP Experience essential IMMEDIATE START Are you a well-rounded 2nd/3rd Line Engineer looking to take on a challenging and dynamic role within a high-performing Managed Services Provider. This is a fantastic opportunity to join a team where no two days are the … and troubleshooting Deployments and on-site installations Working on-site with a client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem More ❯
note, Optamor, working on behalf of Checkatrade, is handling all applications for this vacancy. Location: Portsmouth 3 Month Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring our team members receive timely, effective, and professional support for their technical … IT support role. Familiarity with Google Workspace & Okta is a plus. Experience in fast-paced tech scale-ups or marketplace environments is desirable. Strong diagnostic and problem-solving skills. Service-oriented with excellent communication skills, comfortable working with all levels of an organization. A proactive and eager-to-learn mindset. About us We're Checkatrade - the UK's leading More ❯
East Riding, Yorkshire, United Kingdom Hybrid / WFH Options
Edwards & Pearce Limited
s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will More ❯
IT Field Engineer - ServiceDesk Stoke-on-Trent £35,000 + benefits iO Associates is partnering with a global healthcare group to find an IT ServiceDesk Field Engineer. You'll act as the key link between the site and IT teams, resolving local issues and supporting the development of on-site IT services to enable efficient, tech-driven healthcare delivery. … projects and site setups. Maintain strong stakeholder relationships across allocated sites. Ensure accurate ticket logging, asset tracking, and change compliance. Collaborate with internal teams and vendors for effective IT service delivery. Requirements: Strong experience with Windows 10, Microsoft 365, Active Directory, and printer support Solid networking knowledge (LAN/WAN), WiFi setup, and endpoint troubleshooting Excellent problem-solving, communication More ❯