IT ServiceDeskEngineer Bristol Area up to £38,000 My client seeks a motivated ServiceDeskEngineer to join their IT specialist team in the South West. You'll work with a skilled team on technologies like User/Endpoint Management, Cybersecurity, and more. This role empowers you to drive innovation, leading the … way in delivering rapid solutions for business and IT transformation. As a ServiceDeskEngineer, you'll ensure smooth computer operations, address help requests, provide training, and manage escalations. Strong customer-facing skills are essential for success in this dynamic role. Responsibilities: Provide technical training and guidance to Level 1 ServiceDesk Technicians Troubleshoot issues More ❯
ServiceDeskEngineer - London - £35,000 + Excellent Benefits Hybrid Role 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We're recruiting for a ServiceDeskEngineer to join a global organisation specialising in liability insurance. Based in Central London … UK and US offices. Set up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage servicedesk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is Required Previous experience in a … similar IT support or servicedesk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days annual leave + 8 bank holidays + Christmas shopping day. 10% pension contribution (up to More ❯
Role: Internal IT Support Engineer (London) Location : London, hybrid (an average of 3 days/week in the office) mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. We are committed to personal development, career progression, and delivering top-quality work. As part of Pollard Banknote Limited (PBL) since 2020, mkodo … regular physical presence (average 3 days/week). We're looking for someone with strong communication skills and a proactive mindset, who makes the experience of using the ServiceDesk a positive one. Provide 1st and 2nd line technical support to staff across mkodo offices (in person and remote). Manage end-user computer estate (laptops, mobile … with third party suppliers for procurement of IT equipment. Assist with audits (internal/external) and GDPR data access requests with appropriate approval authority. Contribute to the development of ServiceDesk standards, processes, and KPIs. Provide flexible support to CMS, infrastructure, and information security teams within capability and bandwidth. Support mkodo in the implementation and ongoing maintenance of More ❯
day ago Be among the first 25 applicants hackajob is collaborating with Checkatrade to connect them with exceptional tech professionals for this role. Senior ServiceDeskEngineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a ServiceDeskEngineer to serve as the first … exciting time, with a top leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you’re an ITIL-qualified Senior ServiceDeskEngineer and enjoy a fast-paced tech scale up, we’d love for you to get in touch! Location: Kings Cross, London. (5 days per week … salary and benefits package, including a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior ServiceDeskEngineer experience with 1st and 2nd line support. Experience with Google workspace and Okta is essential for this role. Background in fast-paced tech scale-ups More ❯
Are you ready to take on the challenge of being the go-to problem solver for IT issues? Do you have a passion for delivering top-notch customer service while ensuring technical matters are resolved efficiently? If you're nodding along, then my client has the perfect role for you. My client is seeking an enthusiastic IT ServiceDeskEngineer to join their team and make a real impact. As a vital part of the IT department, you'll play a key role in providing exceptional support to learners and staff, ensuring their technical needs are met promptly and effectively. Role Overview: As an IT ServiceDeskEngineer, you'll be at … professional and courteous manner, ensuring each issue is accurately logged and tracked. Your knack for problem-solving will shine as you resolve issues while maintaining the highest level of service quality. Your responsibilities will also include liaising with clients to provide updates on work progress, prioritising and escalating calls as needed, and collaborating with the team to ensure the More ❯
Senior ServiceDeskEngineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a ServiceDeskEngineer to serve as the first point of contact for IT support in our London, Kings Cross office. You’ll be passionate about ensuring that end users receive timely … exciting time, with a top leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you’re an ITIL-qualified Senior ServiceDeskEngineer and enjoy a fast-paced tech scale up, we’d love for you to get in touch! Location: Kings Cross, London. (5 days per week … salary and benefits package, including a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior ServiceDeskEngineer experience with 1st and 2nd line support. Background in fast-paced tech scale-ups or marketplace environments. Experience in high growth companies. ITIL foundation certification. More ❯
London, England, United Kingdom Hybrid / WFH Options
P2P
ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira ServiceDesk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and off-boarding processes. Learn, document More ❯
Position: ServiceDeskEngineer Employment Type: Contract, Full time Start: ASAP Location: Crawley– Onsite 5 days a week Languages: English Role – We are seeking a motivated and customer-focused ServiceDeskEngineer to join our client’s IT support team. In this role, you will be the first line of support for users, helping … to resolve technical issues and ensuring smooth day-to-day operations of IT services. Key skills: 5+ years of experience as ServiceDesk/IT Support Engineer. Strong verbal and written communication abilities. Solid foundational technical knowledge (Level 1.5 support). Professional and enthusiastic attitude toward helping others. Ability to prioritize tasks and manage time effectively in a … to work in the UK is must (No Sponsorship available) Responsibilities: Handle user support requests through phone, email, chat, and ticketing platforms. Log, track, and manage IT incidents and service requests efficiently. Troubleshoot and resolve basic IT issues; escalate advanced problems when needed. Maintain a working knowledge of IT infrastructure including networks, endpoints, and applications. Utilize ITSM and ticketing More ❯
to customers queries. Training The training schedule is made up of remote learning session, assignments, and classroom based study. etiCloud offer successful and structured career progression routes. Our Apprentice ServiceDesk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will More ❯
ServiceDeskEngineer The ServiceDeskEngineer role is critical to ensure the effective and continuous provision of servicedesk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and ServiceDesk … always ensuring that written and verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the ServiceDesk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team Leaders and Account Managers to More ❯
ServiceDesk Analyst We are looking for a skilled ServiceDesk Analyst to provide vital 1st and 2nd line support as part of a dynamic IT servicedesk function. This role combines technical expertise, strong customer service skills, and business awareness to deliver efficient IT support and maintain seamless communication across the organisation. … Key Responsibilities: Serve as the first point of contact for all IT servicedesk queries, responding to phone calls and monitoring additional support channels Accurately record and manage incidents following established procedures Resolve the majority of technical issues at first point of contact to ensure a smooth user experience Participate in both reactive and proactive elements of Incident More ❯
We are supporting a Bristol based legal practice who are looking to onboard a ServiceDeskEngineer to provide support to Global users. With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth. Our client has continuously won numerous awards around best culture, best practice and More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: ServiceDeskEngineer Location: Bristol Salary: up to £32,000 We are supporting a Bristol based legal practice who are looking to onboard a Senior ServiceDeskEngineer to provide support to Global users. With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Senior ServiceDeskEngineer MAC When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £33,500 Senior ServiceDeskEngineer … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is looking for a Senior ServiceDeskEngineer (MacOS) to join our ever-growing ServiceDesk team on our exciting journey! Reporting into the ServiceDesk Team Leader, as … Senior ServiceDeskEngineer you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Resolving desktop, laptop, printer, application issues and performing network/server troubleshooting and administration. The Senior ServiceDeskEngineer will be able to communicate effectively with the customer and manage technical queries in line More ❯
working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Senior ServiceDeskEngineer (MacOS) to join our expanding ServiceDesk team on this exciting journey! Reporting to the ServiceDesk Team Leader, as a … Senior ServiceDeskEngineer, you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Your responsibilities will include resolving desktop, laptop, printer, application issues, and performing network/server troubleshooting and administration. You will communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. … and Windows technical role. What we offer: Our unique training program, the Littlefish Academy, provides an opportunity to increase your earnings by £4,500, enhancing your technical skills and service quality. Referral bonus of £800 for successfully referring a friend. Access to LinkedIn Learning with over 16,000 tutorials for personal and professional development. Healthcare cash plan covering online More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯
like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. … as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯