ServiceDeskTeamLeader £40,000 - £45,000 plus benefits including training and certifications … Camden, London, NW1 Key Words: ServiceDeskTeamLeader, Manager, ServiceDeskLead, TeamLeader, Managed Services, IT Support, MSP, KPI s, Manager, ITIL. My client is a small IT managed services company with an excellent … their customer-first approach and strive for continuous improvement in service delivery. The ServiceDeskTeamLeader will be responsible for managing a small team of ServiceDesk Engineers, ensuring high-quality technical support and More ❯
ServiceDeskTeamLeader £40,000 - £45,000 plus benefits including training and certifications … Camden, London, NW1 Key Words: ServiceDeskTeamLeader, Manager, ServiceDeskLead, TeamLeader, Managed Services, IT Support, MSP, KPI’s, Manager, ITIL. My client is a small IT managed services company with an excellent … their customer-first approach and strive for continuous improvement in service delivery. The ServiceDeskTeamLeader will be responsible for managing a small team of ServiceDesk Engineers, ensuring high-quality technical support and More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
Role Details Job Title ServiceDeskTeamLeader Division Operations - Customer Service Job Location Harrogate Role Our service and support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT … service products including Data Management, Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets Redcentric apart from our competitors and drives brand loyalty is our collective goal and to make this happen we … role. You will need to train them, inspire them, motivate them, and support them. As ServiceDeskTeamLeader , your role will include management of a primary UK ServiceDesk including a close working relationship with End User and More ❯
Our client seeks an experienced IT ServiceDeskTeamLeader to join their team. The ideal candidate will be an enthusiastic forward-thinking people leader with the technical skills to ensure the provision of exceptional IT support to colleagues and help drive … the business forward. You will help to coach and develop a team of ServiceDesk Engineers, handling tickets, solving problems and work across departments to drive service excellence. Key Responsibilities Provide Leadership, coaching and mentoring of the I.T. ServiceDeskteam to deliver exceptional technical support and maintain high levels of performance. Oversee day-to-day servicedesk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line ServiceDesk support, directly alongside More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
Job Title: IT ServiceDeskTeamLeader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT ServiceDeskTeamLeader to join a forward thinking, innovative Managed Service Provider (MSP) in Sheffield. This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and … support for clients. This is a unique opportunity to join a thriving business, where employees are valued! Responsibilities: Lead and mentor the helpdesk team, ensuring efficient issue resolution Act as an escalation point for complex technical issues Oversee daily operations of the helpdesk and maintain SLAs Provide hands More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
BRAND NEW TEAMLEADER OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to £35,000 p/a + benefits Dynamic environment working with cutting edge technologies Hybrid working - on-site will be in their Sheffield offices Late shift requirements once every 4/5 weeks ABOUT THE … pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a First-Line TeamLeader to help them reach their company ambitions. A GLIMPSE AT THE BENEFITS/CULTURE: Bonus scheme/profit shares Hybrid working Flexible holiday allowance … + birthday off Employee recognition A collaborative and supportive company culture TEAMLEADER ROLE: As a TeamLeader, you'll oversee the daily operations of the support desk, ensuring SLAs are met and tickets are handled efficiently while mentoring and managing first More ❯
IT ServiceDeskTeamLeader | Permanent | Salary - up to £37,000 are looking for an experienced ServiceDeskTeam Leader. You will support and supervise our first line it engineers providing industry leading it support to our … clients. Supporting the team with learning and development as well as being an escalation point for tickets. Responsibilities: • Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with … quickly and efficiently and stepping in when issues need extra attention. • Play a key role in hiring the right talent to join the team, ensuring we’re set up for success with the best people onboard. • Deliver training sessions on new products, tools, and processes to keep the More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Searchability Ltd
BRAND NEW TEAMLEADER OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to £35,000 p/a + benefits Dynamic environment working with cutting edge technologies Hybrid working - on-site will be in their Sheffield offices Late shift requirements once every 4/5 weeks ABOUT THE … pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a First-Line TeamLeader to help them reach their company ambitions. A GLIMPSE AT THE BENEFITS/CULTURE: Bonus scheme/profit shares Hybrid working Flexible holiday allowance … + birthday off Employee recognition A collaborative and supportive company culture TEAMLEADER ROLE: As a TeamLeader, you'll oversee the daily operations of the support desk, ensuring SLAs are met and tickets are handled efficiently while mentoring and managing first More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
Job Title: ServiceDeskTeamLead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy servicedesk, leading a team to deliver high … quality technical support while driving service improvements. It's a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work … engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this could be an excellent next step More ❯
nuneaton, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
Job Title: ServiceDeskTeamLead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy servicedesk, leading a team to deliver high … quality technical support while driving service improvements. It's a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work … engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this could be an excellent next step More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced TeamLead to join … our rapidly developingIntelligent ServiceDesk team. This role will be toprovide operational leadership, alongsideanother TeamLead, for20-30staff. The primary responsibilities will include managing day-to-day operations, ensuring effective support, and overseeing workload management for multiple Netcompany clients across various business sectors. Strong … organizational, planning communication and interpersonal skills are essential. Key responsibilities: Assist with supporting the growth and development of the Intelligent ServiceDesk team. Qualifications Key Skills/Experience/Qualifications: Minimum 3 years in an IT ServiceDesk with Shift Supervisor, TeamMore ❯
range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced TeamLead to join … our rapidly developingIntelligent ServiceDesk team. This role will be toprovide operational leadership, alongsideanother TeamLead, for20-30staff. The primary responsibilities will include managing day-to-day operations, ensuring effective support, and overseeing workload management for multiple Netcompany clients across various business sectors. Strong More ❯