TechnicalSupport Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupport Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
Northwich, Cheshire, England, United Kingdom Hybrid / WFH Options
Teemz Ltd
1st Line TechnicalSupport, Northwich (Cheshire), £30,000 Benefits, Hybrid Working i.e. 3 days in office, 2 from home, Global Company with great culture. 1st Line TechnicalSupport Overview: Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If so, this is a fantastic opportunity to … join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st Line TechnicalSupport, you will be the first point of contact for our clients customers, handling technical issues, troubleshooting, and resolving incidents. … This role involves triaging issues and escalating more complex problems to the 2nd and 3rd Line Support teams, vendors and third parties when necessary. You’ll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technicalMore ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
TechnicalSupport Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … looking for a technically skilled and service-oriented individual who thrives in a fast-paced support environment. The ideal candidate will demonstrate: An IT qualification or degree essential due to the technical nature of the role A minimum of 2 years' experience in second-line technicalsupport Experience with service desk ticketing tools (e.g. Jira ) Proven … knowledge and practical experience with: Application Support SQL Windows operating systems Databases Remote Access Tools Excellent interpersonal and communication skills must be confident and articulate on the phone Fluency in English both spoken and written A hands-on, proactive approach to problem-solving and learning Ability to work autonomously while remaining a team player Role & Responsibilities As a TechnicalMore ❯
Stone, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Priority Recruitment
TechnicalSupport Engineer Staffordshire Job Title: TechnicalSupport Engineer Location: Staffordshire Pay rate: From £26,000 per annum (DOE) Schedule: Monday to Friday, Full Time (Hybrid working available) Priority Recruitment are excited to present a fantastic opportunity for a TechnicalSupport Engineer to join a growing UK business based in Staffordshire. This is a … brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. Its perfect for someone passionate about tech, whos looking to make a real impact in a business … issues Troubleshoot hardware, software, and network faults Work closely with an external IT partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Briggs Equipment Ltd
The Opportunity: TechnicalSupport Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … you from applying. The Impact you will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technicalsupport engineers to ensure … timely resolutions of all issues, effectively utilizing relevant technology, Ensuring effective management of the Technical Ticket Portal and deliver findings on a monthly basis, supported with recommendations for improvement areas Analising and produce data to identify skill deficiencies and opportunities within in the field and implement corrective actions. Executing findings and continual fleet monitoring to make recommendations to reduce More ❯
TechnicalSupport Specialist Standout opportunity for a TechnicalSupport Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. TechnicalSupport Specialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
TechnicalSupport Specialist Standout opportunity for a TechnicalSupport Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. TechnicalSupport Specialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation … in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technicalsupport to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer … Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support hardware updates via testing and More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT TechnicalSupport Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful TechnicalSupport Analyst will be solving 2nd and … 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS TechnicalSupport role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention … to detail Exceptional communication skills Ability to work with large amounts of information and prioritise tasks Ability to explain technical concepts to non-technical customers or colleagues Willingness to learn and share knowledge Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If More ❯
Job Title: TechnicalSupport EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers … integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a TechnicalSupport Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise … to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technicalsupport via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep More ❯
It's more than a job In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare … products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine. We are looking for a TechnicalSupport Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our London office, you'll be covering the London … area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a TechnicalSupport Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technicalMore ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a TechnicalSupport Technician on board, in their offices in Marlow to act as the escalation point for a team of three, as … well as developing and maintaining relationships with their customers. The TechnicalSupport Engineer will be responsible for fixing technical problems for existing customers and creating/implementing technical solutions for new customers. You will be speaking directly to customers from the start with onsite visits from time to time. You will be expected to help with … solving problems outside of your direct area, so an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft 365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user More ❯
Leighton Buzzard, Bedfordshire, South East, United Kingdom
Jenrick Engineering
TechnicalSupport and Service Co Ordinator Salary to £45,000 plus benefits We are a global leader in end of line packaging systems supplied to the pharmaceutical sector. We are growing our UK Sales and Service office and now require an experienced technicalsupport engineer to join our team. This is an exciting role as you … will be acting as the intermediary between our head office in Italy and our customers here in the UK. As our TechnicalSupport Engineer you will: Provide support during the installation and commissioning phases of packaging machines and lines at customer sites. Coordinate between the Aftersales and Service teams to plan and execute post-sales service orders. … Review and communicate all necessary technical information to field technicians, ensuring clarity and completeness prior to interventions. Collaborate with the Service Manager to improve operational efficiency and service quality. Participate in technical meetings with customers to define solutions and corrective actions during the post-installation phase. Serve as a direct interface with technical departments in Italy (engineering More ❯
Site Service Estimator and TechnicalSupport Location: Cheddar Salary: £35,000 per annum, depending on experience The Role To provide technicalsupport and accurate estimations for site service work including repairs, installations, and maintenance projects. This office-based role is pivotal in ensuring service efficiency, technical accuracy, and client satisfaction by working closely with the … Site Service team, engineering staff, and customers. Key Responsibilities Review and assess service job requirements, preparing detailed cost estimates for repair, maintenance, and installation projects. Provide technicalsupport to the Site Service Engineers and customers, including troubleshooting advice, product support, and recommendations. Liaise with customers to clarify technical requirements and ensure service expectations are met. Interpret … site visit reports and engineer feedback to create job scopes, parts lists, and labour requirements. Prepare and maintain documentation including quotations, job briefs, and technical data sheets. Assist in the coordination and scheduling of site works based on resource availability and job priority. Ensure compliance with Health & Safety, regulatory standards, and internal procedures during all project planning and supportMore ❯
Cheltenham, Gloucestershire, UK Hybrid / WFH Options
UCAS
service to all of our customers - they're at the heart of everything we do. Business Unit description The Digital Services business unit is at the heart of UCAS' technical innovation, data and infrastructure. It focuses on leveraging data science, technology, and enterprise architecture to enhance UCAS' digital products and services. The unit is dedicated to developing and improving … connect students with their next opportunities through advanced technological solutions. Contractual Hours 35.00 About the role You would work on assisting with coordinating the event registration and lead generation technical systems support across the portfolio of events including exhibitions and conferences. You would coordinate the events technicalsupport desk queries and resolutions. You would help support with the implementation of new systems and assisting the events team with any queries during planning, implementation, and live activity. You would also provide technicalsupport onsite at UCAS events across the UK (approximately 6 per year. Which is a fun and rewarding experience as you travel with the wider team and stay in accommodation. Key accountabilities More ❯
and London, and we are looking for people who are excited by our mission and who want to share this journey with us. About the role As a Lead TechnicalSupport Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our platform. … with internal teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be … doing? Building and managing a high performing technicalsupport team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. More ❯
TechnicalSupport Operative – Join Our Growing Team! Salary: Competitive Bonus: Up to 10% Performance Bonus Hours: Full-time, Permanent Location: Telford At Luceco Group, we’re committed to delivering best-in-class support across all our brands. We’re looking for a proactive and technically-minded TechnicalSupport Operative to join our team and help … resolve product issues with confidence and care. If you’re passionate about technology, problem-solving, and customer service, this is your chance to make a real impact! As a TechnicalSupport Operative, you’ll be the go-to expert for diagnosing and troubleshooting product software and hardware issues. You’ll communicate with customers via phone, email, and chat … guiding them through solutions and escalating complex problems to internal teams when needed. You’ll be part of a fast-paced, collaborative environment where your technical skills and customer-first mindset will shine. What’s in it for you? · Competitive Salary · Up to 10% Bonus for performance · Holiday Benefits: 25 days holiday + public holidays, with a holiday buying More ❯
Civic Centre, Wythenshawe, Manchester, Lancashire, England, United Kingdom
Xpertise Recruitment Ltd
Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday Salary: Up to £35,000 per annum, (Extensive training) Role Overview As a Product/TechnicalSupport, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided. Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for. Key Responsibilities Provide real-time technical phone support to installers throughout quoting, installation, and … commissioning phases. Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported. Assist with system configuration, product compatibility, and optimal system design. Accurately log support cases for internal tracking and continuous improvement. Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings. Stay informed on the latest product More ❯
Job title – 2nd Line TechnicalSupport Analyst Location – London, SE1 (5 days in office) Contract – Temporary, 3-Month Full-Time Start Date – Asap About the Role We’re looking for a confident and experienced 2nd Line TechnicalSupport Analyst to join a busy service delivery team on a full-time, onsite basis for a 3-month … assignment.This role involves providing responsive and professional 2nd line technicalsupport across desktop systems and devices, while occasionally covering the service desk as needed to maintain service levels. You’ll be part of a customer-focused team delivering reliable support to users, including VIPs, across a variety of IT systems and services. Key Responsibilities: Provide 2nd line … support and escalate complex incidents as needed Resolve incidents and service requests in line with SLAs Deliver high-quality technicalsupport and maintain customer satisfaction Support hardware and software installations, changes, and patching Manage new starter/leaver setups and change requests Update asset records and ensure accurate documentation Cover service desk operations when required SupportMore ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. More ❯
Graduate TechnicalSupport Executive – Guildford, Surrey £22,000 - £27,000 plus benefits What’s On Offer Pension Scheme Free Parking Healthcare Scheme Employee Discount Store Discount Company Events Our client is a highly successful technology focused business, and they are looking to recruit a Graduate TechnicalSupport Executive to join their team in Guildford. As Graduate … TechnicalSupport Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them. They are looking for a personable, bright and solutions-focused graduate to join their support team. If you’re tech-savvy, enjoy solving problems, and want to … scenes, this could be the perfect role for you. Whether you’ve just finished studying or are early in your professional journey, you’ll get hands-on experience across technicalsupport, operations, sales, and logistics - all while building strong product knowledge and communication skills. What You’ll Be Doing: ● Supporting business customers with a mix of technicalMore ❯
Graduate TechnicalSupport Executive – Guildford, Surrey £22,000 - £27,000 plus benefits What’s On Offer Pension Scheme Free Parking Healthcare Scheme Employee Discount Store Discount Company Events Our client is a highly successful technology focused business, and they are looking to recruit a Graduate TechnicalSupport Executive to join their team in Guildford. As Graduate … TechnicalSupport Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them. They are looking for a personable, bright and solutions-focused graduate to join their support team. If you’re tech-savvy, enjoy solving problems, and want to … scenes, this could be the perfect role for you. Whether you’ve just finished studying or are early in your professional journey, you’ll get hands-on experience across technicalsupport, operations, sales, and logistics - all while building strong product knowledge and communication skills. What You’ll Be Doing: Supporting business customers with a mix of technicalMore ❯
Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: TechnicalSupport Engineer Apprentice (Wizard Group) Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location TechnicalSupport Engineer Apprentice (Wizard Group) TechnicalSupport Engineer Apprentice (Wizard Group) , Apply … desktops/laptops Management of inbound/outbound goods Responsible for stock in the office, making the Head of Field aware of shortages of equipment Key Details Vacancy Title TechnicalSupport Engineer Apprentice (Wizard Group) Employer Description Global MSP, with a 24/7 Helpdesk and NOC. Wizard Group have multiple companies, IT, Cyber, AI and Cloud. The … s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupport Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst … delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical … approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking for a new opportunity and challenge? How about joining an organisation whose clients include industry giants such as JCB, Tesco and Stobarts? What you will More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
BACKGROUND TO THE ROLE An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line TechnicalSupport team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and … progress their technical career. KEY RESPONSIBILITIES Key responsibilities in this are TechnicalSupport, Supplier Management, Monitoring and Customer Communication. Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to their customer base. Monitoring and managing faults … through to resolution. Whilst they don't expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to): • Broadband technologies - ADSL/FTTC/FTTP/SOGEA • LAN Networking – Cisco/Meraki • Firewalls – Cisco/Fortinet/ More ❯