76 to 100 of 221 Technical Support Jobs in England

few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast paced Startup as a director in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. The Technical Support … with Kong. You can make a huge impact and have real ownership for the work you do. What you'll be doing Oversee and manage the performance of the technical support team, ensuring a high level of customer satisfaction and timely resolution of technical issues Collaborate with cross-functional teams to continuously improve and optimize technical support processes and procedures Monitor and analyze support metrics to identify areas for improvement and implement corrective actions Provide continual evaluation of processes and procedures. Responsible for suggesting new methods to streamline operations through improved processes and additional technology Work cross-functionally with customer success, product and engineering teams to continuously improve the customer experience using Kong More ❯

Customer Support Engineer Runcorn £28,000 - £32,000 + Attractive Bonus I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine interest … in developing technical knowledge over time. This is a fantastic entry point into a technical career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles. As a Customer Support … the first point of contact for customer queries related to their energy storage systems. You’ll handle troubleshooting, guide users through solutions, and gradually gain exposure to the more technical side of the product, including hardware, systems, and diagnostics . This role is ideal for someone who wants to move into a more technical career path while maintaining More ❯

Technical Support Engineer (Pneumatic Automation) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the pneumatic automation technology industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £45k depending on experience. Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth. You will be responsible for overseeing a team of graduate engineers who … will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction. In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team. The ideal person would be someone who has previous exposure to heating systems, controls or … IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role. The role comes with an attractive salary of between £35000 and £45000 depending on experience and the opportunity to grow with a sizeable business. More ❯

Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £45k depending on experience. Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth. You will be responsible for overseeing a team of graduate engineers who … will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction. In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team. The ideal person would be someone who has previous exposure to heating systems, controls or … IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role. The role comes with an attractive salary of between £35000 and £45000 depending on experience and the opportunity to grow with a sizeable business. More ❯

Technical Support Engineer (Hydraulics/Pneumatics) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Technical Support … Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the hydraulics and pneumatics automation industry. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯

Are you an experienced Software Support Analyst, looking for a new career move, in to a recently invested & growing UK software product company? Do you possess outstanding customer support skills, with a problem-solving mindset & the ambition to progress in a scaling software company, into 3rd line, product management or even development further down the line? If so … you have some experience in providing exceptional technical customer support as part of a very good team of like-minded people – we'd like to hear from you! Role title: Software Support Analyst/Consultant. Technical Support Analyst. 2nd line support. Location: Banbury, Oxfordshire. Due to the nature of the role, we cannot offer our … flexible! Good commutes from: Oxford, Warwick, Milton Keynes, Leamington Spa, Bicester, etc. Salary: £30K - £35K Basic + Benefits package. Office hours, weekdays only. We'd hope that an experienced Support Analyst will know what to bring to the role! However, see below for what we'd expect & for an idea of what your day-to-day would be. - To More ❯

Advancing People Recruitment Specialists are now recruiting for a Technical Support, Team Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Technical Support Leader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department … plays a crucial role in assisting customers with technical queries and issues related to our client's payment solutions. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business … days. This role will also give someone the opportunity to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup More ❯

Technical Support Engineer (Electro-Mechanical) £30,000 - £34,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you experienced in handling Engineering or Technical queries? Are you looking to join a well-established global company that truly invests in its … people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer with a strong reputation both in the UK … and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone More ❯

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯

Technical Support Specialist (Ex-Forces/Avionics/Electro-Mechanical) 30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you … established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer … UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

Operations Technical Support Manager Pitstone, Tring, Hertfordshire c.£55,000 Benefits: 8% Bonus, Excellent Pension, 33 (25+8) Days Holiday, Dental, BUPA, EV scheme, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Continuous Improvement, LEAN, Six Sigma, SPC, FMEA, Production Machinery, Tooling, Kaizen … electric motors for aircraft propulsion. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As Operations Technical Support Manager at Safran Electrical & Power you will support the Operations Transformation Lead and be accountable for implementing strategies to optimize workflow, reduce costs and enhance our … and use performance metrics and production information to make informed decisions on trends and make execute recommendations for improvements. Initiate, develop and execute operational improvement through problem solving and technical innovation Lead assigned projects to meet defined targets, timeline and budget Ensure technical equipment and machinery are operational and efficient Implement and maintain an effective tooling management system More ❯

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and a team of experts in building and growing European B2B SaaS companies consult on financial and operational topics from. Founded in 2022, Everfield has … Providing smart, simple, modular MRP software underpinned by real-time business intelligence and expert guidance on digital transformation, we combine over 25 years' industry expertise with innovative technology to support more than 300 UK manufacturers on their digital transformation and help them be fit for the future. At Fitfactory, we believe in achieving more together and we are passionate … awards. Fitfactory joined Everfield in 2023. The team is based in Stockton-on-Tees, UK. What you will do: Fitfactory Technology Ltd is seeking an experienced and results-driven Technical Support Manager to lead our dynamic software support team. In this critical role, you will oversee daily operations, drive performance, and ensure the highest standards of customer More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯

Technical Support Engineer - Silchester - Onsite with flexibility to travel - £30,000 to £35,000 per year. FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Technical Support Engineer. The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of computer systems … at customer sites (majority within a 50 miles radius of Silchester) Specific responsibilities include: End-to-end project delivery, providing solution implementation, project management and pre/post-project support Troubleshoot and resolve issues related to operating systems, software applications, and hardware components. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Assisting other … Teams \ Exchange \ SharePoint, Intune and AutoPilot. VMWare ESX, vCenter and/or Hyper-V. Backup, Firewalls and Email Security LAN, WAN, VLAN, VPN and Wireless Certifications or a technical qualification in IT. Excellent knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Background of working for an MSP. Technical Support Engineer - Silchester - Onsite with flexibility to More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out … complex problems and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out … complex problems and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive More ❯

Technical Support - Integrations Our client is looking for a technical support Engineer join them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35 Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft … Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 12 months Hybrid working Inside IR35 Key responsibilites & duties Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has … problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provide support to customer/users where the product is highly technical or sophisticated in nature. Due to the volume of applications received for positions, it will not be possible More ❯

We're looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering exceptional customer service. This role goes beyond traditional Level 1 support. Our CXAs are not just problem-solvers, but customer advocates who ensure every interaction builds trust, reduces friction, and enhances loyalty. As the first line of support, you'll … guide customers through technical issues, certification processes, and product usage while also spotting signs of churn and driving value-led conversations. You'll work cross-functionally with Product, Sales, and Customer Success to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact for customer and partner queries across chat, email … phone, and video. Provide technical support for Windows, macOS, and mobile systems, including software installations, CE+ processes, and troubleshooting. Host support and enablement calls via Google Meet, Teams, or phone, helping users navigate setup, issues, or certification. Escalate complex or unresolved issues to more senior members of support while maintaining full visibility and communication with the More ❯

firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform … troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new More ❯

IT Technical Support Our client is looking for an experienced Technical Support Engineer to join their fast-growing team – They are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. Key Skills required For this role you will need MUST have experience of SQL, UNIX (Preferably Linux) and … you only need to be able to read and understand it – You do not need to be proficient in coding with JavaScript. Additional job details Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. … cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. A team player attitude to work efficiently in a collaborative environment. Experience required 2/3 years + of commercial experience within a busy Technical Support More ❯

Contract Role: Technical Support Engineer - UX Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: ASAP Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of … a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and … internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and More ❯

Customer and Technical Support Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and Technical Support Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a … dynamic and supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and Technical Support Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries … providing accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve processes. More ❯