26 to 50 of 113 User Research Jobs in England

technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter What you’ll do Design clear, accessible content for websites … English, optimise for search, and keep our case studies fresh. Create marketing copy: social posts, one-pagers, slide copy, event blurbs—always grounded in user value and measurable outcomes. Work in multidisciplinary teams: pair-write with designers and researchers, collaborate with product managers, engineers and subject experts. Champion accessibility ...

operational environments. You will play a key role in mapping current workforce processes, identifying opportunities for responsible automation, and ensuring that new services are user-centred, efficient and safe. Contract Details Rate: £500 per day (Inside IR35) Start: ASAP Duration: 4 Months (High likelihood of extension) Location: Hybrid – occasional … future-ready solutions. Key Responsibilities Lead end-to-end service design activities , including discovery, journey mapping, service blueprinting and prototyping. Support and contribute to user research with relevant users and stakeholders to understand needs, challenges and the potential impact of automation on workflows. Translate insights into clear service ...

frontline teams. This is a hands‐on, high‐impact design role for someone who thrives in fast‐moving product environments, loves solving real user problems, and is motivated by building a platform used by thousands of employees across a variety of industries. WHAT YOU WILL DO Design the Connect … platform experience User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing. Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences. Produce user flows, wireframes, prototypes, and high-fidelity ...

prepare, format, and publish content to a hand-coded website. This position differs from traditional content design roles in that it involves limited user research or structural rewriting. Instead, the focus is on ensuring that content provided by SMEs is implemented accurately, adheres to GDS guidelines, and meets … WCAG 2.2 AA standards. Manage multiple concurrent publishing tasks, prioritising workload to ensure timely delivery and adherence to quality standards. Understand and reflect basic user needs in the publishing process, even when full user research or iteration is not feasible. Skills and experience Proven experience preparing ...

that those on the front lines have the most sophisticated digital tools at their disposal. About the job: You will join an elite, multidisciplinary User Experience team dedicated to creating world-class digital solutions for secure government customers. This isn't just about making things look good … about applying rigorous User-Centred Design (UCD) methodologies to solve complex, high-pressure challenges. From the initial research phase through to implementation, you will ensure that technical feasibility and business objectives never compromise the user’s ability to perform mission-critical tasks. Key Responsibilities: Create user ...

team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength … provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week … Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week ...

User Experience and Test Analyst - Lincoln (LN6) Salary £35,000 - £40,000 DOE Discretionary bonus scheme in July An annual pay review in May, benchmarked against industry Life assurance 4 x basic salary A choice of two personal pension schemes, both matched by MASS up to 5% Two Share … Adobe Suite or similar tools? Are you someone who has excellent communication skill and enjoys working closely with customers and their users to capture user needs? Do you love problem solving and thinking outside of the box? Whether youre early in your career or a recent design/graphics ...

supporting a leading luxury automotive client in their search for a hands-on UX Researcher to join their in-house design and research team. You will contribute user insights across the full design and development cycle, working across in-vehicle testing, virtual reality, static simulators and functional prototypes. … Role Overview: You will work within a multidisciplinary team, delivering practical and agile research that directly informs design decisions. This role suits a delivery-focused researcher who is comfortable in fast-moving environments and confident testing across a range of prototype fidelities. Key Responsibilities: Plan and conduct usability studies ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution feasibility by evaluating data readiness, technical constraints … decision points, data dependencies and required human oversight. Assess feasibility, data readiness, ethical considerations and AI specific risks. Design AI enabled workflows, prompts and user experiences for Copilot scenarios. Support experimentation, prototyping and MVP definition with delivery teams. Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into ...

part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing … research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods ...

ensure we're solving the right problems, the right way: Frame problems clearly with stakeholders, turning ideas into actionable opportunities Use analytics, user research, and market insight to identify drivers for change Facilitate workshops to define realistic, outcome-focused solutions Bring strong awareness of customers, competitors, and industry … Technology to ensure solutions are aligned, scalable, and consistent Continuous Discovery & Delivery You'll create momentum through constant learning and iteration: Validate ideas through user testing, research, and data before development Own and prioritise the product roadmap and backlog , ensuring focus on outcomes Work closely with Delivery teams ...

applying modern standards and approaches. Collaborate with team members to review specifications, design, code, test, and document programs of medium-to-high complexity. Champion user research, prioritizing user needs and guiding the team in understanding user stories. Define and coordinate systems integration builds, supporting integration testing ...

/UX Designer to support a high-impact programme within a major UK public sector organisation. This initiative focuses on improving digital services and user outcomes, likely within the circular economy portfolio. Why this role is exciting Opportunity to design meaningful, user-centred services with real-world environmental … within a collaborative, multidisciplinary team delivering large-scale transformation Key Responsibilities Design and deliver high-quality interaction and UX solutions across digital services Translate user research insights into clear user journeys and interaction patterns Create wireframes, prototypes, and design artefacts to communicate ideas Collaborate with product managers ...

features (explainability, confidence indicators, feedback loops) Rapidly prototype and validate AI-assisted experiences Partner with Data and AI teams to align user needs with technical feasibility Embed ethical AI principles into product experiences 🤝 Cross-Disciplinary Collaboration Work closely with Product, Engineering, Data, and Marketing Bridge design intent with front … implementation realities Contribute to experimentation frameworks (A/B testing, optimisation) Translate research and analytics insights into design improvements 🧱 Design Systems & Scalability Lead the evolution of web design systems and component libraries Ensure accessibility (WCAG), usability, and performance standards Establish UX governance and best practices Maintain consistency across responsive ...

public sector, ideally within pensions, benefits, or other complex policy‐driven domains. In this role, you will lead the design of intuitive, accessible and user‐centred services that enable citizens and organisations to interact easily and confidently with pension‐related processes. You will work from discovery through to delivery … shaping strategic direction, setting design standards, and ensuring services meet user needs, policy intent and Government Digital Service (GDS) expectations. Key responsibilities Lead interaction design across end‐to‐end services • Own and shape interaction design for complex user journeys, ensuring they are coherent across digital and non‐digital ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. The Senior UX Researcher will lead the delivery of user testing across our digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding … guide day to day activities. What You Will Do: Lead and coordinate UX testing across vehicles, simulators and digital prototypes. Conduct hands on research including study design, moderation and analysis. Mentor junior researchers and support their development. Use Maze and other industry standard research and survey tools ...

redefining what great digital experiences look like. This team is embarking on major transformation initiatives that will introduce new platforms, smarter services, and user-centred digital tools designed to raise industry standards. To help drive this next chapter, we’re looking for a Senior UI/UX Designer … simplify complexity, champion best practice, and bring clarity and creativity to every project. If you love blending strong visual design with deep user insight and want to have influence, autonomy, and genuine purpose -this is your opportunity to make a real difference. Why People Enjoy Working Here ...

POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position … guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools ...

architecture, and analytics teams Process Translate customer insight into actionable content improvements Lead tone of voice workshops, content audits, and editorial reviews Partner with research teams to validate effectiveness and usability Align content with product and service design artefacts (e.g. journey maps, blueprints) Support design operations to optimise workflows … KPIs and content performance metrics Ensure accessibility standards (WCAG 2.2) are met across all outputs Who You Are Proven track record delivering strategic, user-centred content across large-scale digital products Advanced experience with tools such as Figma, Confluence, and enterprise CMS platforms Strong leadership experience managing senior content ...

track to technical product managers. Preferred business experience and skills 2+ years’ product experience (eg product owner, junior product manager, or similar) within media, research or software Experience of data information products an advantage but not essential Legal/professional services sector experience an advantage but not essential Official … worked with budgets and business cases, and you will understand commercial goals, but you may not have been responsible for spend or commercial goals. User focus. You will need to be our user researcher and represent users internally. You understand the difference between user needs ...