26 to 50 of 115 User Research Jobs in England

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next 'Rising Star of the Year?' Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

digital experiences. In this role, you will: Support Discovery & Strategy – framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences – owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research – planning and running user interviews, usability testing, and embedding insights into … every design decision. Facilitate Collaboration – leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality – raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design Systems & Accessibility – ensuring consistency, scalability, and compliance with WCAG … 2.2 AA standards. Foster Discovery Culture – encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver More ❯

digital experiences. In this role, you will: Support Discovery & Strategy framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research planning and running user interviews, usability testing, and embedding insights into … every design decision. Facilitate Collaboration leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design Systems & Accessibility ensuring consistency, scalability, and compliance with WCAG … 2.2 AA standards. Foster Discovery Culture encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver More ❯

As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script … and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a … broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience More ❯

step in your career and be part of a growing product community, whilst supporting our NHS.As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … Flexible working Flexi time Hybrid working model Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯

Link to Privacy Policy Link to Cookie PolicyUser Researcher page is loaded User Researcherlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R7959 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. … career-defining opportunity to build the future of fintech. Job Description SummaryUX Researchers at design world-class financial products and payment experiences that are intuitive, empowering, and grounded in user needs. You'll be an integral part of the product development process, shaping ideas, designing end-to-end flows, and collaborating with cross-functional teams to deliver elegant solutions … that succeeds together. We are looking for a self-driven and hands-on UX Researcher who finds personal fulfillment in the collective success of the impact we have on user experiences. As we believe in-person collaboration supports the collaborative culture at , you'd be working in a hybrid model with three days in the office per week.You will More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯

product features. Collaborate with engineering, design, and commercial teams to ensure smooth, agile delivery. Own backlog management, sprint planning, and release schedules. Champion a data-driven approach, leveraging analytics, user feedback, and market insights to shape the roadmap. Conduct user research to uncover insights that influence product direction. Present product updates and insights to senior stakeholders with … products and leading cross-functional teams. Strong commercial awareness with the ability to connect product work to business outcomes. Data-led decision maker with excellent analytical skills. Passionate about user research, discovery, and embedding customer insight into product design. Exceptional communication and stakeholder management skills. Ambitious, hands-on, and ready to step into a bigger role with scope More ❯

Bournemouth, London or Stockport). Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Ability to create clear, accessible content using user research, journey mapping, and UX principles Skilled in working cross-functionally with product, UX, and business teams Proficient in content management systems (e.g. Sitecore), digital analytics, and content … the UK Product journey, which includes the UK Member App and the web-based Memberzone. You will be responsible for developing, updating, and reviewing content across end-to-end user journeys, informed by data and research from both internal and external sources. Working closely with business stakeholders and a cross-functional team of product and UX professionals, you … will craft content that delivers seamless, user-focused experiences while meeting business objectives. Key Actions Design clear, user-focused content that simplifies complex processes and works seamlessly across digital channels Use research and data to understand user needs, identify content gaps, and create intuitive user journeys Build and manage content experiences using tools like Sitecore More ❯

metric: increasing daily active users Define and track team KPIs, contribute to broader product group OKRs, and ensure alignment with the overall product vision and strategy Dive deep into user research (qualitative and quantitative) Partner with engineers to scope, build, and refine features that are intuitive, valuable, and commercially successful Own backlog prioritisation and ensure coordination of product … decision maker who can confidently present insights and explain complex technical concepts to non-technical stakeholders Strong analytical mindset, with hands-on experience using product analytics tools to uncover user behavior and drive product strategy Experienced in leading cross-functional teams, setting clear goals, and driving continuous discovery and delivery cycles Exceptional communication and interpersonal skills with the ability … to influence and align diverse teams and stakeholders Solid foundation in user research, market analysis, and business fundamentals, enabling strategic product thinking and customer-centric innovation The Interview Process Online interview with the Senior Talent Partner and a Group Product Manager Final stage interview with a Product Director and the Senior Director of Product Be comfortable. Be you. More ❯

how the visitor uses the website. Maximum Storage Duration : 2 years Type : HTTP Cookie _ga_# Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Maximum Storage Duration : 2 years Type : HTTP Cookie g.gif Registers statistical data on users … data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. NID Pending Maximum Storage Duration : 6 months Type : HTTP Cookie # Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTML Local Storage Secure-ROLLOUT_TOKEN Pending Maximum Storage Duration : 180 days Type : HTTP Cookie iU5q-!O9@$ Registers a … unique ID to keep statistics of what videos from YouTube the user has seen. Maximum Storage Duration : Session Type : HTML Local Storage LAST_RESULT_ENTRY_KEY Used to track user's interaction with embedded content. Maximum Storage Duration : Session Type : HTTP Cookie LogsDatabaseV2:V# LogsRequestsStore Used to track user's interaction with embedded content. Maximum Storage Duration More ❯

to 1 projects and initiatives that require significant awareness-building, impactful campaigns, and the successful launch of new categories and collections! As a full-stack design team encompassing content, research, and localisation, we collaborate closely with our Product, Engineering, and Data Science teams to successfully execute our product strategy. Working across both Partner and Consumer products provides us with … and updates, gathering feedback from product teams, your peers and sharing iterations with your team to further improve the experience. Shape product strategy and vision by working together with user research and product managers. Assist with technical implementation: Work closely with engineering who build the experiences and also help contribute to the design system when needed. Contribute to … you're able to get people along on the journey with you Are well versed at working with disciplines in your work to achieve the best outcome, such as user research, data science, content and engineering. Enjoy mentoring others in their professional development as designers Have several years' experience in an individual contributor role on a product design More ❯

technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. Youll be … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into More ❯

User Researcher 6 months Remote - must be flexible to attended on site meetings Inside IR35 - Umbrella only We are seeking a highly skilled User Researcher to join our public sector client, to work within the legal operations team. Key skills required: Analysis and synthesis Inclusive research Research Society and technology Strategic insight Technical understanding (user-centred design) User-centred and Agile practices Working autonomously All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply More ❯

User Experience Designer London £45,000 - £50,000 We are looking for a User Experience Designer to join a growing in-house Design team. This is a hands-on design role where you’ll transform insights from the Research team into engaging, user-friendly digital experiences. You’ll play a key part in shaping interfaces and … journeys that are intuitive, accessible, and aligned with user needs and business goals.The ideal candidate will bring 2–3 years’ UX design experience in an in-house environment (not agency), a stable career track record, and the ability to think critically and communicate ideas clearly. You’ll thrive in a collaborative environment, working closely with UI Designers, UX Researchers … and Analysts to deliver effective design solutions. Key Responsibilities Translate user research and data insights into wireframes, prototypes, and final design solutions. Collaborate with UX Researchers, UI Designers, and stakeholders to refine user journeys and workflows. Conduct usability testing and iterate designs based on feedback. Create design documentation to support development and implementation. Ensure designs meet accessibility More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred … design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level. Build trusted relationships with senior stakeholders, influencing direction through clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline … of psychological principles of design Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Embrace user and internal community feedback Ability to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intent Driven by change. Constantly More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred … design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level. Build trusted relationships with senior stakeholders, influencing direction through clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline … of psychological principles of design Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Embrace user and internal community feedback Ability to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intent Driven by change. Constantly More ❯

User-centric Design Specialist London £40,000 – £45,000 We’re partnering with a forward thinking organisation that is looking to add a User-Centred Design Specialist to their growing team. This is an exciting opportunity to join a collaborative environment where design is at the heart of product development, and where your ideas will directly influence the … user experience. About the Role In this role, you’ll work across the full design lifecycle – from research and ideation through to prototyping and delivery. Partnering with product managers, developers, and fellow designers, you’ll create intuitive, accessible, and user-focused solutions that bring digital products to life. You’ll also have the chance to shape design … systems, contribute to strategy, and ensure the voice of the user is always front and centre. Responsibilities Collaborate with stakeholders to understand requirements and translate them into design concepts. Develop wireframes, user flows, and interactive prototypes to communicate design intent. Conduct and apply user research insights to inform decisions. Iterate rapidly on ideas based on feedback More ❯

product roadmap to enhance our legal services strategies and tools. You will act as a bridge between the legal businesses and the engineering teams, ensuring that our products meet user needs and align with our business objectives. Your role will involve collaborating with stakeholders, gathering requirements, and overseeing the product lifecycle from conception to launch.We offer a hybrid working … define and maintain a clear product strategy and roadmap that aligns with broader business goals and customer needs Gather and document epics, features. Work alongside business analysts to create user stories and prioritize the backlog Communicate effectively with technical and non-technical audiences, ensuring that information is clear, concise, and relevant Work with cross-functional teams including engineers, delivery … managers, project managers, 3rd party vendors to deliver high-quality products Ensure that products meet user experience standards and business strategies Measure success and adjust priorities as needed to achieve strategic objectives? Conduct user research, market research and competitive analysis to inform product decisions? Analyse product performance metrics and user feedback to drive continuous improvement More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … The RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯

our clients fast-scaling digital platform. This is a chance to join a business at the forefront of digital transformation, where design is central to product strategy and the user experience drives measurable impact. Youll combine creativity, problem-solving, and user-centred thinking to craft exceptional digital experiences across our core platform and customer-facing touchpoints. Your work … influence strategy, define success, and leave your mark on a platform thats scaling at pace . What youll be doing Designing digital journeys that matter turning concepts into seamless, user-focused flows that balance beauty and function. Owning and evolving design systems creating scalable, responsive frameworks that bring consistency and accessibility across all experiences. Shaping product direction collaborating with … product managers, developers, researchers, and stakeholders to ensure design directly supports business and user goals. Driving user-centred innovation applying research, testing, and data to influence design decisions and continuously iterate for impact. Supporting marketing & brand developing visually compelling assets, from landing pages to motion graphics, ensuring the brand resonates everywhere its seen. What were looking for More ❯