26 to 50 of 377 User Research Jobs in England

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and … ensure the teams are solving the right customer problems in the right ways Scaling the impact research has on our strategies across the organisation. Increasing visibility of key research insights and making sure action is taken as a result Working in partnership with the Director of Research to make sure everyone in the research team is More ❯

working across Africa, Europe, the UK and the US. About the role We are seeking a highly motivated and experienced Product Owner to join our dynamic team building the user interface for our cutting-edge Data Science and AI platform. This platform empowers data scientists and AI engineers to build, train, and deploy sophisticated models. As the Product Owner … you will be the voice of the customer and will be responsible for defining, prioritizing, and managing the product backlog to deliver a world-class user experience. You will work closely with a talented team of designers and engineers in a fast-paced, agile environment. Specific Responsibilities Product Vision & Strategy: Collaborate with stakeholders to define the product vision, strategy … and roadmap for the platform's user interface Backlog Management: Own and maintain the product backlog, ensuring it is prioritized, refined, and reflects the needs of users and the business User Story Creation: Write clear, concise, and testable user stories with well-defined acceptance criteria, focusing on user value and business objectives Sprint Planning & Execution: Actively More ❯

global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives … and translate them into a compelling product vision and roadmap. You will be a key driver of product strategy, working alongside engineering and cross-functional teams to deliver exceptional user experiences and increase platform adoption. This role reports to the Director of Strategy and Delivery . The Technology Strategy and Delivery Team , part of the Client Platform Technology department … evolving needs of our clients and internal teams. RESPONSIBILITIES Specific responsibilities include: Define and prioritize a clear product vision and strategy that aligns with business objectives, key results, and user needs. Conduct market research, competitive analysis, and user research to identify opportunities and inform product decisions. Develop and maintain a prioritized product roadmap that outlines key More ❯

GAIN Experience - User Research Consultant - multiple vacancies The Role: UX Consultant (Research) Location: Our UX teams are based in London or Bristol, but we're open to applicants across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process … possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements. … and methodologies. There may be up to two positions available for the right candidates. Requirements What we're looking for: Up to 1-3 years' commercial experience in a User Research role. This is a mid-level role in our current structure, ideal for someone still building their depth of experience, rather than an established senior practitioner. Experienced More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key Responsibilities … Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

User Researcher X2 UK Wide - with travel to client 1/2X a month £65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance . We are looking for 2 experienced User Researchers to join our team and play a key role in shaping transformational digital services. The solutions we design are often … can bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service … development. Create inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrilla research, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range More ❯

Our main customers are healthcare suppliers; medical device companies with billions in revenue and global facilities management companies. MediShout is entering an exciting growth phase and seeking a Senior User Researcher to drive our value creation and commercial growth, by leading the delivery of new projects and pilots when we onboard new hospitals and healthcare suppliers. Your success will … Team and report into the CPO with regards to projects but will be line managed by the Head of Product. Your overall aim is to improve the usability and user experience of our products, systems, and ensure new projects and pilots are successfully implemented. The key metric of success is suppliers scaling our technology nationally or internationally. You'll … change for staff. You will support the Implementation Team with collecting data that evidences our ROI value to hospitals and suppliers. Your time will be divided between: 1. Onsite research, of existing & potential processes, 2. documenting insights & requirements, and 3. solution design and customisation. This role will require regular travel to hospital sites across the UK, and abroad as More ❯

over preferences, profiles, and security. Favorites: Delivering access to high-value products and templates. This is a high-impact, strategic role where you'll collaborate closely with product, engineering, research, and business leaders to tackle complex design challenges at the intersection of personalization, customer content management, and customer project workflows. You'll apply systems thinking, information architecture expertise, and … users, we'd love to meet you. Conceptualize and explore visionary new product design solutions that evolve and differentiate the experience for our customers. Shape ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process. Partner with peers across product, engineering, and … research to drive cross-functional alignment, push creativity and innovation, and challenge established thinking. Contribute thought leadership and design execution toward a long-term experience strategy and vision. Plan and execute on user research learning agendas using data and consumer insights; leverage research findings as inspiration for and validation of new product concepts. Foster a strong More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you thrive in … agile environments where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive … and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a More ❯

Jobs Salary: 60-80k + Pension, Flexible Working Ref: JT/JC/5932 Contact Name: James Clarke Telephone: A skilled Senior UX/UI Designer with strong research expertise is required to join our SaaS product team. In this role, you will champion human-centered design to improve the usability, functionality, and visual appeal of our core … platform. By leveraging research insights and contributing to our evolving design system, you will help deliver intuitive and scalable experiences for our customers. You will work closely with cross-functional software engineering squads to help shape the future direction of the SaaS platform. Package: Interviews available immediately via Microsoft Teams. Fully remote role (UK-based candidates only). … days holiday, pension, flexible working arrangements, potential share options, and additional benefits. Key Responsibilities: Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs. Plan and conduct user research activities, synthesizing insights to inform design decisions. Build and contribute to a robust, scalable design system. Collaborate with product managers More ❯

across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We're looking for an experienced User Experience Designer to join our team in London. This is a unique opportunity to define and enhance the journeys in which we engage and build relationships with our business … take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey … step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen Bring designs to life with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs - you'll be gathering More ❯

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior … UX Consultant at Great State, you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are … great variety of work. Lead and manage UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project More ❯

Senior User Researcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user-centred services … that make a tangible impact-particularly within the public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills More ❯

Working closely with the Scrum team, business stakeholders and customers, the Product Owner will be the driving force behind developing product solutions; accountable for bringing in key insights from user research, quantitative data, and getting the right people in the room to collaboratively develop the right solutions to customer and business needs in the right way. What you … quality results. Product Roadmap and Continuous Improvement -Proactively work on evaluating feature ideas and enhancements to form a prioritised roadmap for your product vertical. Collaborate with Customer Success, Sales, User Research and Technical teams to gather and analyse data, in the form of qualitative user feedback and interviews, and quantitative product metrics and market research. New product … the product backlog to ensure timely delivery of features. Ensure Scrum teams always have a minimum of two sprints worth of work prepared. Produce high quality written features and user stories with detailed Acceptance Criteria and be accountable for stories meeting the Definition of Ready. Release Planning and Product Launch: With the support of Project managers and Scrum Masters More ❯

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

next three years, we have a strategic focus on four thematic areas: Digital Inclusion, Health and Social Care, Housing and Homelessness, and Net Zero. This role will support the research, design and development phases of new and existing projects across all these themes and more, implementing and embedding good design practices and principles, as well as helping to nurture … and spread those same skills across London local government. You'll report to LOTI's Digital Innovation Delivery Lead (your line manager) while working to bring your skills in user research and service design to support projects across the whole LOTI team. Role Responsibility Reporting into LOTI's Digital Innovation Delivery Lead, your main responsibilities will be to … Work to deliver the user research and service design aspects of projects led by different members of the LOTI team, while being supported and under the guidance of your line manager. Use (and advise the LOTI team and its members on how to deploy) a variety of service design tools and methods such as primary and secondary research More ❯