51 to 75 of 127 User Research Jobs in England

hiring for Content Designer (UX Writer/UCD) OR User Researcher Location: Hybrid - Manchester Lead the end-to-end design process by translating complex user needs and "Job Stories" into clear, actionable content strategies (User-Centred Design (UCD). Use a mix of qualitative research … WCAG 2.2), and legally compliant within regulated environments. Work within multi-disciplinary teams (Product, Design, Engineering) to manage backlogs and define scope. Key skills: User Research Analysis, Information Architecture (IA), Journey Mapping, Prototyping, Pair Writing, Content Auditing/Figma, FigJam, Miro, Confluence/Jira/WCAG ...

Location: Mostly Remote (occasional travel for research may be required)Sector: Public IR35 Status: Inside IR35 Clearance: Active SC required Overview We are seeking an experienced Interaction Designer with a strong background in Public Sector projects and Government Digital Services (GDS). You will play a key role … designing user-centred services, collaborating with multidisciplinary teams, and shaping the strategy for digital service transformation. Key Responsibilities * Coach and mentor other interaction designers, nurturing skill development and providing constructive feedback on their work * Champion user-centred design principles and communicate their value to a range of audiences ...

+ Health Care Plan + More. Key skills, experience + duties to include: As Interaction Designer you will be a key member of the User Centred Design (UCD) practice, applying user-centred design principles to deliver impactful solutions. Strong Interaction Design, UCD and UX/UI design experience … Leading the design of intuitive, effective, and engaging interactions for digital products and services. Shaping strategies, mentoring junior team members + ensuring work meets user needs and business goals. Translating user research findings into actionable interaction designs. Creating high-quality wireframes, prototypes + user flows ...

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence ...

Lead User Researcher - Banking 6-Month Contract - Inside IR35 - up to £540 per day London based - hybrid working - 3 days a week office based Banking sector - must have previous banking experience We are seeking an experienced and proactive User Researcher to join our team at mid-senior level. … ideal candidate will bring proven experience working in a design-led environment, with a strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams in their decision making. Key Responsibilities: Lead and deliver end-to-end research across multiple ...

Data Architects ensure that data is managed properly through data landscaping, data cataloguing, data design, and data standards. You will bring a pragmatic and user-centered approach to data architecture, ensuring that data architecture, governance, processes and technologies meet the needs of users and stakeholders. In this role … organisation strategy and goal Analyse client data landscapes, document current-state data systems, and conduct Data Maturity Assessments, mapping data assets, information flows and user needs Design interoperable data models and solutions to meet client needs, advising on selection and implementation of data products and tools Develop data standards ...

within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. … Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user ...

Security) London - Hybrid £60,000 - £72,000 + package Applicants must hold sole British nationality for Security clearance requirements. Currently in search of a User Experience Consultant to join a leading cyber security consultancy operating across key phases of their UCD methodology being the primary advocate … user applying your strong understanding of UX best practice. We are keen to speak with designers with experience of delivering AI products or AI features to help shape the next generation of government digital services. What you'll do as a Senior UX Designer: Work as a UX practitioner ...

take full ownership of the product experience. This is a fast-paced scale-up environment with a major 2025 roadmap focused on improving user journeys, building a design system, and introducing AI-driven workflows. You'll work autonomously and move quickly, collaborating closely with product and engineering. What … workflows (e.g. dashboard, analytics, alerts) Create journey maps, wireframes, and interactive prototypes Build and maintain a scalable design system in Figma Run user research and usability testing with enterprise customers Iterate based on data and feedback (analytics + qualitative insights) Work closely with product and engineering to deliver ...

with the Senior Product Owner to refine product strategies and roadmap initiatives Define, prioritise, and maintain a clear and actionable product backlog Write detailed user stories and acceptance criteria that translate customer needs into development-ready features Participate in Agile ceremonies such as stand-ups, sprint planning, demos … retrospectives Support delivery by ensuring the team has a well-groomed backlog and proactively remove blockers Contribute to market and user research, bringing insights into product planning and decisions Assist in the creation of product-related content (user group material, blog posts, website content) Engage with users ...

experienced UX/UI Designer to join a multidisciplinary team. The Role: Design and wireframe screens for a Salesforce-based SaaS platform Support user research and usability testing activities Collaborate closely with product, research and engineering teams Translate complex requirements into intuitive user experiences What Theyre ...

active) We are seeking a M id-Senior Level SC Cleared Service Designer to support a UK Central Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across … delivery teams. The Role You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. The role sits at mid-senior level, requiring confidence working autonomously while guiding teams through service design best ...

delivery of high-quality digital services within the Public Sector for a leading digital transformation organisation. You will play a key role in shaping user-centred, accessible and inclusive services aligned with Government Digital Service (GDS) standards. Working within multidisciplinary teams, you will lead interaction design activities, contribute … service strategy, and mentor other designers while ensuring solutions meet both user needs and technical constraints. Key Skills & Experience Proven experience delivering interaction design within the UK Public Sector and GDS environments Strong advocacy for user-centred and inclusive design principles Ability to coach and mentor designers, providing ...

Park office 3 days per week. As a team: You will work with creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. … member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. In our team you will learn: To develop new and existing skills in a wide range of design software. ...

sponsor to deliver successfully on a client project Support delivery colleagues in raising issues quickly Confidently communicate the value of service design and user-centered design approaches in digital design Support business development activities led by others such as bids and client pitches/presentations Adapt rapidly to constructive … Line manage other designers About You Professional knowledge and experience Essential Able to partner and work with clients to build, grow, develop UCD Capability User centred design and agile ways of working, working through the entire design process, from user research to creating, testing and rolling ...

Overview Our client is seeking Senior Service Design Consultants to support the delivery of user-centred, strategically aligned services across complex client environments. This role takes a holistic view of organisational ecosystems, leading service strategy, shaping propositions, and guiding multidisciplinary Agile teams to deliver meaningful outcomes for users … influencing stakeholders, and contributing to leadership, delivery excellence, and community development. Responsibilities • Lead strategic planning for services to ensure alignment with business objectives and user needs. • Define and articulate service goals using artefacts such as service maps, value propositions, and service blueprints. • Advise clients on approaches to complex organisational ...

worked in government environments and is confident operating within GDS standards. The Role You will play a key role in designing clear, accessible, and user-centred interactions for public services. Working within multidisciplinary teams, you will help shape intuitive digital services that meet user needs while aligning with … government standards and policy requirements. Key responsibilities include: Designing and iterating user journeys, task flows, and interaction patterns for digital services within a large UK government organisation Applying interaction design principles across complex, multi-channel services Creating wireframes, prototypes, and interaction models aligned with the GOV.UK Design System Collaborating ...

cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute strategically and hands-on to optimise dashboard delivery … stakeholders. Lead on prioritisation with stakeholders on product requests for our Data teams Product and Data Sense Demonstrate strong product judgment by deeply understanding user needs, behaviours, and pain points. Ensure data products are built on a solid data foundation by bringing a strong technical, analytical, and data-driven ...

define priorities and ensure that the project remains on track. Own and manage the backlog, ensuring effective prioritisation. Lead a team to ensure that user stories and requirements are clearly defined. Collaborate with business stakeholders, ensuring expectations are managed effectively, while delivering value and meeting the requirements … experience of working within an Agile methodology framework. A solution focused approach and experience developing strategies that meet business needs. Proven experience in conducting user research, business analysis, creating user stories, managing the backlog, UAT etc. Strong communication and stakeholder management skills at all levels, with ...

work at the heart of cross-functional teams, ensuring every touchpoint across web, mobile, onboarding and servicing journeys is designed around real user needs and strong business outcomes. This will be inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office. What … journeys Leading journey mapping, service blueprinting and identifying pain points across touchpoints Collaborating with Product, UX, Engineering and stakeholders to improve customer outcomes Running research, prototyping and testing concepts to iterate quickly Championing service design thinking and a customer-first mindset across teams What we're looking for 5+ ...

functional teams to ensure requirements are clear, solutions are intuitive, and features move smoothly from definition through delivery. Key Responsibilities Write clear product requirements, user stories, and acceptance criteria Work with design on user flows, wireframes, and prototypes to reflect real user needs Maintain and refine product … scope, and help unblock teams during sprints Test new features and validate that solutions behave as expected in real world workflows Synthesize insights from user feedback, internal stakeholders, platform data, and industry trends to inform product decisions Document decisions, trade-offs, and expected outcomes for cross functional visibility Assist ...

seeking an experienced Senior Interaction Designer to join a large-scale digital transformation programme. This role is ideal for someone passionate about user-centred design, accessibility, and delivering impactful digital services. The Role As a Senior Interaction Designer, you will: Champion best practice in user-centred design across … Embed accessibility and inclusion into all design decisions, considering emerging technologies Collaborate with design teams to develop and evolve design patterns and standards Use research insights and analytics to identify user needs and opportunities Create prototypes using appropriate tools and methodologies, advising others on best practice Lead ...

/d Umbrella inside IR35 Role purpose/summary Ensure the modernised IDV solution is intuitive, adopted and operationally embraced. Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly experiences. Support change readiness across Helpdesk and wider user base. Essential Experience Identity centric UX experience (authentication, MFA, IDV, recovery journeys). Proven business change ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

Designer to support a key initiative focused on improving subscription and product-movement experiences. You'll work hands-on across discovery, UX, UI, and research to deliver customer-centric designs that drive commercial outcomes. What you'll do Lead discovery and user research around pricing, subscriptions … experimentation. What you'll need Strong digital product design experience (e-commerce or SaaS ideal). End-to-end UX/UI capability, from research to delivery. Skilled in Figma, prototyping, and facilitation. Understanding of freemium models, pricing strategies, and conversion focused design. Excellent communication and cross-functional collaboration ...