51 to 75 of 115 User Research Jobs in England

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

/or services and planning service design project engagements Significant experience planning and running workshops with stakeholders, end users and/or front-line service providers Solid understanding of user research methods and practice, proven experience in using metrics and user feedback to define/refine services and be able to work collaboratively with user researchers … and interpret research findings Ability to analyse and visualise user journeys and service flows Ability to clearly and persuasively communicate designs as well as the evidence underpinning decisions Work collaboratively with multidisciplinary teams Ability to work quickly in an agile environment Have a design related degree, or relevant industry experience Exceptional skills in convincing people of the benefits … of user-centred design and designing integrated service offerings Basic understanding of HTML and CSS Experience of introducing positive change into working practices, teams or organisations Leadership and excellent communication skills; clear ability to collaborate and build useful relationships *Applicants must have the right to work in the UK and the ability to pass BPSS vetting More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯

growth stage or start-up. Proficiency in modern design tools (e.g., Figma, Sketch) and design systems. Heavily leaning into AI centric design. Proficient in end to end product design - User Research, Prototyping, shipping. Generalist experience - we don't want the majority of the work to be in moile. Excellent written and communication skills. Excellent teamwork. TO BE CONSIDERED … UK & European based candidates - You must have the right to work in Europe (EU/EEA/Swiss citizenship or a valid work permit). Product Design, UX, UI, User experience, User interaction, Figma, AI, Artificial Intelligence, Fintech, Start-Up More ❯

best practice, and embed service design thinking across diverse teams and projects. This is a chance to shape services that have real impact. As Lead Service Designer, youll champion user needs, quality, and operational excellence in the design of future services, helping the organisation put customers at the heart of every change initiative. Essential experience, knowledge and skills include … Service Design/Lean/Lean Six Sigma/expertise with appropriate certification Proven experience leading complex, user-centred design projects in government or the public sector, applying iterative design principles and adapting based on user research and feedback. Delivering measurable improvements to the customer experience. Can demonstrate an ability to train others in Service Design and … provide mentorship, fostering a collaborative lean design culture across teams and the organisation, acting as a champion for user-centric design and the role effective service design plays in creating services that meet user needs. Skilled in mapping complex services, producing user/customer journeys, personas, and service blueprints to generate actionable insights Experienced at rapid prototyping More ❯

across the globe, the applications deliver reporting, business intelligence and oversight insights to a financial services customer base. You will be accountable for defining and delivering a world-class user experience, driving product vision, strategy, and execution. You will build and deliver a roadmap to drive a consistent experience as part of a target state architecture and operating model. … ability to collaborate effectively across product verticals within a matrixed organization. You will lead and inspire a team of talented designers, engineers, and product managers to create innovative and user-centric solutions that meet the evolving needs of our clients. You will have an appreciation, curiosity and understanding for AI with a clear perspective and position on how it … can be used to drive continuous delivery improvement and a reimagined digital experience. What you'll do Responsibilities Experience leadership: Define and champion the User experience vision and strategy for Clarity, ensuring alignment with overall business objectives. Partner with Technology and Designers to lead the design and implementation of user-centered design processes, conducting user research More ❯

seeking a Service Designer with experience in complex digital environments to help shape the end-to-end service experiences of AI-powered enterprise solutions. This role bridges technology and user-centered design, ensuring that services are intuitive, inclusive, and effective across the full lifecycle, from Discovery to Beta, following GDS standards. Key Responsibilities:Service blueprinting & design: Lead the creation … of service blueprints, journey maps, and process flows that align user needs, business goals, and technical capabilities across enterprise-scale systems. GDS framework application: Apply GDS design principles and delivery standards across Discovery, Alpha, and Beta phaseschampioning evidence-based design, inclusive practices, and iterative development. End-to-end service thinking: Understand how backend systems, APIs, and AI-powered components … influence the user experience, ensuring services are designed holistically across digital and operational touchpoints. User research collaboration: Work closely with researchers, product managers, and technical teams to translate insights into actionable service improvements and experience strategies. Cross-functional facilitation: Align stakeholders from design, engineering, product, and business to co-create service visions and identify pain points, dependencies More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

financial decisions Understand and drive product performance against both commercial and non-commercial KPIs Own day to day performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … and feature experimentation Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation Strategy someone who can create a vertical/team level More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

understanding of mobile apps and services best practice both in financial services and other industries Proven in engaging with customers and colleagues to break new ground passionate about understanding user needs and using customer insights and data to create great digital experiences Hands-on qualitative and quantitative research experience using a range of techniques (e.g. depth interviews, focus … groups, online communities, diary studies and user research) and be able to give direction on which tools or methods to use Strong analytical skills, excellent attention to detail and good business judgment. Experienced using data tools to create a digital customer journey (analytics, usability systems, AB testing) Able to deliver clear hypothesis to fuel UX & Development Entrepreneurial and More ❯

and initiatives you own Understand and drive product performance against both commercial and non-commercial KPIs Own daily performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … Agile development environment Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation 2-sided marketplaces Experience balancing consumer and supplier/partner More ❯

the group's website and video strategy, which may expand to our Mobile and CTV apps and voice platforms. You will distil the product vision into simple and elegant user experiences developed in a lean and agile environment with a focus on delivering business value. You will work with a mixture of in-house teams and external partners to … and prioritise the roadmap based on business value Provide a clear articulation of the product vision, features and functionality to editorial stakeholders and the wider organisation Customer Value and User Experience Lead collaboration with creative, user experience, and delivery teams to ensure a unified customer experience Effectively communicate product design ideas and concepts Lead collaboration with research, design, UX and software development teams to visualise and prototype products and features. Ensure user research, analytics and testing are built into the product design and development lifecycle Run pilot and beta programs that include metrics to measure success. Process Work hands-on with design and business analysts, development teams and stakeholders to successfully design, build and More ❯

is now looking for an experienced UX Designer to lead end-to-end initiatives on a high-impact 'Tech For Good' product. If you're passionate about creating intuitive, user-centered solutions that deliver real social value, this role offers the chance to make a genuine difference. Things to Consider: The role is based near Woking and is hybrid … environments or working with personal data is desirable. A portfolio is required alongside applications. Requirements: Strong UX/UI design & Product Design experience within a SaaS environment Skilled in user research - planning, conducting, and turning insights into action (Prototyping and Mapping user journeys). Proficient in Figma, from low-fi wireframes to high-fidelity prototypes Experience designing … diverse users, including those with low digital skills or accessibility needs Ability to demonstrate solving design problems and working full life cycle Comfortable in agile, cross-functional teams delivering user-focused solutions Please apply to this advert or email your CV direct to Please note, sponsorship is not available for this role, applicants must have full right to work More ❯

Were hiring a Midweight UX Designer to join a thriving digital team within an established retail and eCommerce business. Youll create intuitive, seamless and visually consistent user experiences across digital touchpoints. This is a role where youll own the UX process from ideation to delivery, working closely with internal stakeholders to shape the future of the customer journey. What … youll be doing The successful User Experience Designer will play a key role in a major website transformation project, while also contributing to ongoing enhancements. Youll collaborate with analytics, product, marketing and sales teams to understand customer needs and business goals. The business is looking for a designer interested in user research and analytics, as they want … and accessibility standards. Youll be the guardian of the design system, maintaining visual consistency across platforms and working closely with graphic designers to align brand identity. Your insights from research, competitor analysis and web analytics will inform design decisions that drive customer success. What experience youll need to apply Established UX Design experience, ideally within an eCommerce context. Strong More ❯

We’re hiring a Midweight UX Designer to join a thriving digital team within an established retail and eCommerce business. You’ll create intuitive, seamless and visually consistent user experiences across digital touchpoints. This is a role where you’ll own the UX process from ideation to delivery, working closely with internal stakeholders to shape the future of the … customer journey. What you’ll be doing The successful User Experience Designer will play a key role in a major website transformation project, while also contributing to ongoing enhancements. You’ll collaborate with analytics, product, marketing and sales teams to understand customer needs and business goals.The business is looking for a designer interested in user research and … and accessibility standards.You’ll be the guardian of the design system, maintaining visual consistency across platforms and working closely with graphic designers to align brand identity. Your insights from research, competitor analysis and web analytics will inform design decisions that drive customer success. What experience you’ll need to apply Established UX Design experience, ideally within an eCommerce context. More ❯

prototypes, and design systems. You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level. Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates. Set up inspiring design hypotheses … at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines. You're comfortable leading and advising research activities on experience design projects … employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. Professional Skills You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. A keen interest More ❯

Our client is hiring a Product Owner to help shape our roadmap and deliver meaningful outcomes. If you're someone who thrives in discovery, excels at wireframing and user journeys, and knows how to balance business needs with user insight-we'd love to hear from you. What You'll Do Own and drive product discovery across key … areas of the platform Collaborate with stakeholders to define product requirements and translate them into user stories and acceptance criteria Create wireframes, workflows, and high-level prototypes to communicate ideas clearly Work closely with engineering, design, and business teams to deliver value iteratively Manage and prioritise the product backlog with a clear understanding of impact and effort Continuously refine … features through user research, feedback, and data Ensure clear communication across the business about product goals, progress, and learnings What We're Looking For Proven experience as a Product Owner or Product Manager in a tech-first environment (ideally fintech or B2B SaaS) Strong product discovery skills: research, validation, customer interviews, and problem framing Confident creating wireframes More ❯

customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this sounds like you, I'd love to hear from you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion More ❯

working closely with engineering teams on complex, scalable systems. A self-starter who thrives in a fast-paced, dynamic environment and can identify and seize new opportunities Expert in user research methodologies and tools, build user community and engagement strategies Proven ability to work within large organizations, collaborating across teams & functions to achieve shared goals Excellent communication More ❯

in your career and be part of a growing product community, whilst supporting our NHS. As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … length of service) plus 8 bank holidays Flexi time Active wellbeing and inclusion networks NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯