1 to 25 of 29 Customer Service Jobs in Gloucestershire

have a keen interest in Customer Service & Business Administration, as this is paramount to our business, but you will show interest in Information Technology, Customer Success. You'll have a keen eye for detail and able to work as part of a busy support team. Showing your … initiative is always welcomed in our team. Role Demonstrate excellent customer service focus when dealing with clients The accurate and timely logging of client issues either by telephone or email Recognising the importance of SLAs and when specific case require escalation Working as part of a team, understanding ...

responsible for managing and developing relationships with existing reseller and integrator accounts within the audio visual (AV) channel. The role focuses on delivering excellent customer service, driving sales growth, identifying new opportunities, and supporting customers with product selection, pricing, and project requirements. Working closely with external account managers … Management Manage and develop relationships with a portfolio of reseller and integrator customers. Act as the primary point of contact for day-to-day customer enquiries. Maintain regular communication with customers to understand their pipeline, projects, and requirements. Support customers with quotations, product recommendations, and solution guidance. Sales Development ...

purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness … customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ...

Title: Customer Sales Executive Location: Office-based in Stonehouse, Gloucester Hours: Flexible – min of 25 hours a week (Monday to Friday) Employment Type: Full Time/Part-Time Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building … strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive, you'll be the friendly ...

Title: Customer Sales Executive Location: Office-based in Stonehouse, Gloucester Hours: Flexible – min of 25 hours a week (Monday to Friday) Employment Type: Full Time/Part-Time Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building … strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly ...

Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills Should have Customer Service experience Proven strong written and verbal communication and interpersonal skills. Self-motivated and willingness to learn Proven ability to work well with … various methods, including research and attendance at technical courses and seminars etc. Key Relationships & Contacts With Client Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis. With Line Manager/Senior Stakeholders Maintain regular ...

while helping drive improvements to the organisation’s IT infrastructure and services. What we’re looking for Experience working in an IT support or service desk environment Strong knowledge of Windows 10/11 and Microsoft 365 (including Teams and Exchange Online) Experience with Active Directory or Azure …/Entra ID user administration Proven troubleshooting skills across hardware, software, and networking Strong communication and customer service skills when supporting non-technical users Ability to prioritise workload and manage multiple issues effectively Desirable experience includes: Device management tools such as Intune or Microsoft Endpoint Manager ITIL principles ...

This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional … service and are looking for likeminded people to enhance their customer journey and grow with the business. Your main responsibility will be to provide support with all customer enquiries and technical issues. You will provide information to business professionals on various software systems whilst managing tasks ...

/iPads and manage user lifecycle tasks via Azure Portal. Experience supporting Office Apps, SharePoint, Teams admin (L1 level). Excellent communication, multitasking, and customer service skills. Strong problem-solving and root cause analysis abilities. Self-motivated, proactive, and able to work independently. ITIL knowledge or certification preferred. ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

What you’ll do Provide 2nd line technical support across desktop, server and cloud environments Troubleshoot and resolve complex technical issues escalated from the service desk Support Microsoft 365, networking, and server infrastructure Assist with system upgrades, installations and project delivery Provide remote and occasional on-site support … business clients You’ll work closely with other engineers, service desk colleagues and project teams to ensure clients receive reliable and proactive IT support. What we’re looking for Experience in a 2nd Line IT Support role, ideally within an MSP environment Strong troubleshooting across Windows environments and Microsoft ...

documentation and minor training activities. YOUR KEY SKILLS Essential: Experience delivering IT support to end users, including cloud-based services. Excellent communication and strong customer-service mindset. Ability to multitask within a fast-paced environment. Working knowledge of: PC hardware diagnostics Windows 10/11 and macOS Office ...

network issues Support and maintain Microsoft-based environments including servers and desktop systems Assist with IT installations, upgrades, and infrastructure improvements Deliver excellent customer service and build strong relationships with school staff You’ll work closely with internal support teams and education stakeholders to ensure schools receive reliable … supporting Windows environments, servers, and common school IT systems Full UK driving licence and willingness to visit client sites Excellent communication skills and a customer-focused mindset The ideal candidate will bring a proactive approach to problem-solving, enjoy working directly with users, and thrive in a collaborative ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds sales, retail, customer service and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire … Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation ...

aptitude for computers and IT but don’t necessarily have formal training in this area. Key requirements for the successful candidate are excellent customer service skills, the ability to accurately gather, record and clearly communicate customer issues and needs, and experience in following complex, technical instructions. ...

Bristol and the surrounding areas, with full training and ongoing development provided to expand your skills across both fire and security disciplines. Key Responsibilities: • Service and maintain fire alarm, AOV, Disabled Refuge, CCTV, access control, intruder alarm systems and extinguishers & Fire Blankets as a Fire & Security Engineer. • Carry … systems. • Work both independently and as part of a team. • Participate in an on-call rota (overtime available). • Deliver a high standard of customer service. • Complete documentation accurately using provided systems. What We Offer: • Company van, laptop, and mobile phone. • Overtime opportunities. • On-call allowance. • Commission scheme. • Full ...

Electrical Maintenance Engineer - FM Service Provider - South of England - Up to £45,000 Exciting opportunity to work for a family run FM service provider situated in Bristol & Birmingham. CBW are currently looking for a Electrical Maintenance Engineers to cover in the region of circa 8 commercial buildings located … your trade certificates (Essential) A proven track record in commercial building maintenance An understanding of commercial building maintenance Multi-skilled Good communication skills Excellent customer service skills You must be happy to work on a "Mobile" basis and attend multiple sites across a large patch Package ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive … hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services ...

Full Job Spec Provided for Suitable Applications: Essential experience: Experience with NetSuite development, such as SuiteScript,SuiteBundler, and SuiteFlow. Excellent technical background Experience with customer service and IT support. Impeccable communication skills. Highly organised, able to thrive in a busy agency environment without being micromanaged. Desirable: PHP development ...

Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading. SCClearanceeligibility isrequired. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

knit team of 14 (4 office staff and up to 10 operatives/engineers) and play a key role in supporting the administration and customer service in the scheduling of planned works across the South West.You do not need industry-specific experience, just a down-to-earth individual ...