11 of 11 Customer Engagement Jobs in Hampshire

Description Workstream Lead The Role The Workstream Lead is accountable for delivery of one or more interdependent and mission critical change project deliveries leading to a coherent customer outcome. They deliver on behalf of the Senior Programme Manager to the customer and will have significant customer engagement with the associated authority to discuss and present issues … and resolutions to the customer as well as briefing on change progress. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and … to ensure on time delivery. Creation, maintenance and tracking of schedules and the timelines associated with delivery including any critical milestones. Reports and returns as required by programme governance Customer engagement, relationship management and the engagement of other stakeholders as required to deliver the workstream. Risk management of the workstream. Act as Subcontract Project Manager as required More ❯

implementation plans Project Execution - Follow the established project process, from initial scoping to final documentation and handover to support teams - Ensure all deployments meet security standards, performance expectations, and customer needs Customer Engagement - Travel to customer sites as required for project implementation or troubleshooting - Conduct workshops and knowledge transfer sessions to educate customers on the solutions More ❯

workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight … mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and finance. Promotea culture of responsibility, continuous learning, and innovation. Skills/Qualifications Provencompetence in operational leadership, customer service, and business processmanagement. FormalOperational Business Management Training/Qualification. Strongknowledge of budgeting, forecasting, and financial reporting. Familiaritywith SORS, social housing compliance, and process management. Abilityto lead, manage, and … delivering large-scale projects within the social housing sector. Strongbackground in financial accountability, contract management, and processefficiency. Demonstratedability to manage large teams and drive performance improvements. Trackrecord of enhancing customer experience and service delivery. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your More ❯

driving the sales and growth of LED display solutions within the AV sector. This role requires a dynamic individual with a strong understanding of LED technology, market trends, and customer relationship management. You will develop and implement sales strategies, nurture key accounts, and collaborate with technical teams to deliver tailored solutions. Key Responsibilities: Business Strategy • Develop and execute a … strategic plan for LED display solutions in the AV sector. • Identify market trends, customer needs, and competitive positioning. • Drive business growth through partnerships, sales strategies, and innovation. Technical Expertise & Product Management • Oversee the selection, development, and deployment of LED display solutions. • Ensure compatibility with AV technologies like video processing, content management, and control systems. Sales & Business Development • Engage with … clients, system integrators, and distributors to promote LED solutions. • Support pre-sales efforts, including technical presentations, demonstrations, and proposals. • Lead negotiations and manage key customer relationships. Team Leadership & Collaboration • Provide training and mentorship on LED technologies and AV integration. • Collaborate with marketing teams for product positioning and branding. Customer Engagement & Support • Understand client requirements and recommend appropriate More ❯

its-kind generative AI models on Qualcomm AI accelerator engines, including on-device text-to-image generation with stable diffusion and large language models like 7B on device. Qualcomm Customer Engineers work in a cross-functional environment supporting system software, tool development, maintenance, and evolution for ML SDKs tailored for Qualcomm processors on Windows and Android OS. They collaborate … with MLOps, automation tools, containerization (Docker, Kubernetes), and ML lifecycle management Knowledge of Rust is a plus Experience with fine-tuning GenAI models and Reinforcement Learning is a plus Customer focus and problem-solving skills 2+ years experience in large matrixed organizations Principal Duties and Responsibilities: Customer Engagement: Engage with application developers to build solutions based on More ❯

Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement … Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension More ❯

Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement … Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension More ❯

champion the Systems Engineering principles of ISO 15288 to the design and build of complex Radar systems through the entire engineering lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. Support a Radar Product System Design Authority in product engineering development & customer engagement as directed. Lead the decomposition of requirements to … and articulate verification and validation acceptance strategies to demonstrate the adherence of modelled algorithmic solutions to system & performance requirements across a wide range of operational scenarios, supporting production of customer acceptance evidence. Lead technical reviews, verification and approval of engineering technical design and documentation, ensuring compliance with customer, legislative and business requirements. Facilitate the production of estimates to … knowledge in Systems Engineering and can apply the principles of Systems Engineering to Radar system development across the entire engineering development lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. Expert in principles and approaches underpinning design and development activities and demonstrates expert understanding, knowledge and proven ability of Systems Engineering, with systems More ❯

across a portfolio of wind tunnel test programmes across a portfolio at our 5-metre wind tunnel facility at Farnborough. Day-to-day, you will be responsible for leading customer engagement, test planning, delivery of testing, supervision of data analysis, reporting and technical approval of customer deliverables . Your responsibilities will include: Ensuring test productivity, data quality … and test engineering outputs ensuring they are to the highest standard delivered on time at quality and cost Engaging with the end customer with respect to the technical test service provision Distributing technical test work across the test engineering team ensuring the activity is compliant with organisation policies, procedures, and work instructions Proposing technical capability enhancements drawing on broader … thorough understanding of both theoretical and practical engineering aspects of wind tunnels and aerodynamic testing Extensive stakeholder management experience with the ability to report and influence at leadership and customer level Knowledge of test data analysis, data capture and test measurement techniques Essential qualifications for the Principal Test Engineer: We value difference and we don't have a fixed More ❯

design, delivery and support of our service and advice in accordance with the Technical Delivery Plan. You will have responsibility for delivering specific, delegated project tasks, and will support customer engagement to understand their requirements with respect to capability and programme constraints. You will then develop a test plan, conduct integration and produce supporting evidence for customer use. Your responsibilities will include: Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships … we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. PTP Portsmouth Technology Park (PTP) is one of QinetiQ's key facilities, focusing on advanced technology development and engineering services. It is dedicated to research More ❯

go-to-market strategy for Domos commercial broadcast solutions. This role is focused on identifying and developing strategic routes to market, including channel partners, system integrators, OEMs, and direct customer engagement. You will be responsible for driving growth across key product linessuch as IP Mesh systems and prosumer wireless video links for drones and live eventsby managing the full More ❯