18 of 18 Customer Engagement Jobs in Hampshire

future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements This role is critical to driving differentiated customer engagement and positioning Lenovo as a digital workplace innovation leader. The Experience and Innovation Lead will be responsible for curating immersive experiences, accelerating conversions through co-creation, and … strengthening internal enablement platforms across Lenovo's Digital Workplace Solutions portfolio Key Responsibilities: Design and execute customer journeys that highlight Lenovo's differentiated capabilities in AI, sustainability, and automation. Organize Innovation Days, Executive Briefings, and Experiential Labs to deepen customer engagement. Spearhead the use of Design Pods, POC Sandboxes, and Digital Sales Rooms to drive rapid prototyping and … collaborative solutioning. Facilitate workshops that shorten decision timelines and align customer needs with DWS offerings. Leverage Gen AI tools (e.g., Letter.AI, TCO/ROI calculators, Lifecycle Management platforms) to create insight-driven, outcome-focused engagements. Partner with Offering and Sales teams to embed intelligent experience enablers across customer touchpoints. Continuously refine the digital journey across personas using data More ❯

future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data … practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). Drive improvements and implement best More ❯

implementation plans Project Execution - Follow the established project process, from initial scoping to final documentation and handover to support teams - Ensure all deployments meet security standards, performance expectations, and customer needs Customer Engagement - Travel to customer sites as required for project implementation or troubleshooting - Conduct workshops and knowledge transfer sessions to educate customers on the solutions More ❯

within the UK Salary: Dependent on Experience The role: As an Advisor Business Consultant you will be part of an innovative team, working to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow … an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills … enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define More ❯

workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight … mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and finance. Promotea culture of responsibility, continuous learning, and innovation. Skills/Qualifications Provencompetence in operational leadership, customer service, and business processmanagement. FormalOperational Business Management Training/Qualification. Strongknowledge of budgeting, forecasting, and financial reporting. Familiaritywith SORS, social housing compliance, and process management. Abilityto lead, manage, and … delivering large-scale projects within the social housing sector. Strongbackground in financial accountability, contract management, and processefficiency. Demonstratedability to manage large teams and drive performance improvements. Trackrecord of enhancing customer experience and service delivery. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your More ❯

its-kind generative AI models on Qualcomm AI accelerator engines, including on-device text-to-image generation with stable diffusion and large language models like 7B on device. Qualcomm Customer Engineers work in a cross-functional environment supporting system software, tool development, maintenance, and evolution for ML SDKs tailored for Qualcomm processors on Windows and Android OS. They collaborate … with MLOps, automation tools, containerization (Docker, Kubernetes), and ML lifecycle management Knowledge of Rust is a plus Experience with fine-tuning GenAI models and Reinforcement Learning is a plus Customer focus and problem-solving skills 2+ years experience in large matrixed organizations Principal Duties and Responsibilities: Customer Engagement: Engage with application developers to build solutions based on More ❯

driving the sales and growth of LED display solutions within the AV sector. This role requires a dynamic individual with a strong understanding of LED technology, market trends, and customer relationship management. You will develop and implement sales strategies, nurture key accounts, and collaborate with technical teams to deliver tailored solutions. Key Responsibilities: Business Strategy • Develop and execute a … strategic plan for LED display solutions in the AV sector. • Identify market trends, customer needs, and competitive positioning. • Drive business growth through partnerships, sales strategies, and innovation. Technical Expertise & Product Management • Oversee the selection, development, and deployment of LED display solutions. • Ensure compatibility with AV technologies like video processing, content management, and control systems. Sales & Business Development • Engage with … clients, system integrators, and distributors to promote LED solutions. • Support pre-sales efforts, including technical presentations, demonstrations, and proposals. • Lead negotiations and manage key customer relationships. Team Leadership & Collaboration • Provide training and mentorship on LED technologies and AV integration. • Collaborate with marketing teams for product positioning and branding. Customer Engagement & Support • Understand client requirements and recommend appropriate More ❯

champion the Systems Engineering principles of ISO 15288 to the design and build of complex Radar systems through the entire engineering lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. Support a Radar Product System Design Authority in product engineering development & customer engagement as directed. Lead the decomposition of requirements to … and articulate verification and validation acceptance strategies to demonstrate the adherence of modelled algorithmic solutions to system & performance requirements across a wide range of operational scenarios, supporting production of customer acceptance evidence. Lead technical reviews, verification and approval of engineering technical design and documentation, ensuring compliance with customer, legislative and business requirements. Facilitate the production of estimates to … knowledge in Systems Engineering and can apply the principles of Systems Engineering to Radar system development across the entire engineering development lifecycle from requirement definition to system integration and customer acceptance into system support and disposal. Expert in principles and approaches underpinning design and development activities and demonstrates expert understanding, knowledge and proven ability of Systems Engineering, with systems More ❯

you right at the heart of a fast-paced, high-performing programme team, where your engineering expertise will be instrumental. You'll be working side-by-side with a customer-led design authority, guiding agile delivery teams from idea to deployment. If you're hands-on, proactive, and passionate about getting things done the right way, this Engineering Lead … best practices and continuous improvement. Provide end-to-end engineering governance across product development and deployment cycles Drive the adoption of tooling and automation to accelerate delivery Collaborate with customer stakeholders and internal scrum teams to deliver quality solutions Represent engineering within the design authority, influencing technical direction Promote right-sized governance and efficient engineering practices across the lifecycle … foundation and the confidence to lead by example. Technical background, ideally as a developer, integrator, or similar hands-on role Experience driving automation-first delivery across large programmes Strong customer engagement and stakeholder communication skills Flexible and pragmatic mindset with a passion for quality and efficiency Confident guiding multidisciplinary teams across the full engineering lifecycle Want to hear More ❯

Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement … Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension More ❯

Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while delivering outstanding customer service. Key Responsibilities: Respond to incoming technical support incidents, requests, and changes Manage your personal call queue and ensure timely resolution Communicate updates and maintain ongoing customer engagement … Technical Delivery, Development, and Projects Assist in service management reporting and drive process improvements Help ensure SLAs are met across key metrics What You'll Bring: Strong communication and customer service skills Ability to manage and resolve technical issues efficiently A proactive mindset with a focus on continuous improvement Eligibility for SC Clearance (or already cleared) Benefits: Contributory pension More ❯

across a portfolio of wind tunnel test programmes across a portfolio at our 5-metre wind tunnel facility at Farnborough. Day-to-day, you will be responsible for leading customer engagement, test planning, delivery of testing, supervision of data analysis, reporting and technical approval of customer deliverables . Your responsibilities will include: Ensuring test productivity, data quality … and test engineering outputs ensuring they are to the highest standard delivered on time at quality and cost Engaging with the end customer with respect to the technical test service provision Distributing technical test work across the test engineering team ensuring the activity is compliant with organisation policies, procedures, and work instructions Proposing technical capability enhancements drawing on broader … thorough understanding of both theoretical and practical engineering aspects of wind tunnels and aerodynamic testing Extensive stakeholder management experience with the ability to report and influence at leadership and customer level Knowledge of test data analysis, data capture and test measurement techniques Essential qualifications for the Principal Test Engineer: We value difference and we don't have a fixed More ❯

design, delivery and support of our service and advice in accordance with the Technical Delivery Plan. You will have responsibility for delivering specific, delegated project tasks, and will support customer engagement to understand their requirements with respect to capability and programme constraints. You will then develop a test plan, conduct integration and produce supporting evidence for customer use. Your responsibilities will include: Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships … we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. PTP Portsmouth Technology Park (PTP) is one of QinetiQ's key facilities, focusing on advanced technology development and engineering services. It is dedicated to research More ❯

inform ongoing strategy. As a key member of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation of sales talent. Reporting directly … a strong understanding of IT, technology and software solutions. You will be commercially astute, confident in managing high-value relationships, and have a deep understanding of sales methodologies and customer engagement best practice. Excellent communication, negotiation and interpersonal skills are essential, along with the ability to work both independently and collaboratively as part of a wider team. In More ❯

go-to-market strategy for Domos commercial broadcast solutions. This role is focused on identifying and developing strategic routes to market, including channel partners, system integrators, OEMs, and direct customer engagement. You will be responsible for driving growth across key product linessuch as IP Mesh systems and prosumer wireless video links for drones and live eventsby managing the full More ❯

Technical Sales Engineer We are seeking a Technical Sales Engineer to support business development and customer engagement for advanced fibre optic sensing solutions. This role combines technical expertise with commercial insight to deliver tailored solutions across industries such as wind energy, marine, rail, and aerospace. Key Responsibilities Identify and develop new business opportunities across target markets. Collaborate with … customers to design technical solutions using advanced sensing systems. Build relationships with stakeholders, present system benefits, and negotiate contracts. Work with internal teams to align customer needs with technical and commercial capabilities. Maintain accurate sales forecasts and report on pipeline development. Education & Experience Degree in a Science or Engineering discipline. Proven success in a technical sales or business development More ❯

Technical Sales Engineer We are seeking a Technical Sales Engineer to support business development and customer engagement for advanced fibre optic sensing solutions. This role combines technical expertise with commercial insight to deliver tailored solutions across industries such as wind energy, marine, rail, and aerospace. Key Responsibilities Identify and develop new business opportunities across target markets. Collaborate with … customers to design technical solutions using advanced sensing systems. Build relationships with stakeholders, present system benefits, and negotiate contracts. Work with internal teams to align customer needs with technical and commercial capabilities. Maintain accurate sales forecasts and report on pipeline development. Education & Experience Degree in a Science or Engineering discipline. Proven success in a technical sales or business development More ❯

Salesforce Data Analyst Customer & CRM Data Migration 2 days a week in Southampton Umbrella Engagement for 6 months - £475 p/d Are you a data-driven professional with a sharp eye for detail and a passion for turning customer data into actionable insight? We're looking for a Salesforce Data Analyst to support a major Enterprise … programme, playing a key role in the migration from legacy systems to the new Salesforce platform. As a Salesforce Data Analyst, you will support the successful delivery of our customer and CRM data strategy as part of a multi-year transformation. In the early phase of the project, you'll be responsible for documenting current ('as-is') data structures … You will work across multiple teams to ensure data integrity, support effective data governance, and drive data quality during and after migration. This role is essential in ensuring that customer data flows accurately into Salesforce, enabling the business to unlock valuable insights and improve customer engagement. Key Responsibilities Analyse and interpret customer data to support strategic objectives More ❯