1 to 25 of 46 Customer Engagement Jobs in Hampshire

shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work on high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics and customer understanding, creating an environment where insight drives strategic decisions. The analytics team partners closely with marketing ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

skilled team organised, clear on priorities and able to deliver reliably for the customer. You will be the main point of contact for the customer, making sure work is planned, resourced, reported and delivered to the required standard. You will also help manage risks, resolve issues early, and maintain … technical expert in every area, but to ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer … experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define ...

Accountabilities Strategy: Develop the capture win strategy and achieve approval from the Sector and/or Growth Leadership Team, including associated Business Development investments. Customer relationships: Build and maintain relationships at senior management level, and provide support and insight to the Capture Team to drive the long term outcome … Leadership: Demonstrate timely and successful delivery through strong leadership of a team that spans many areas of QinetiQ. In Year Accountabilities: Ensure that the customer’s confidence is building with QinetiQ and our ability to deliver what they desire. Deliver an ever-improving pWin and a clear win strategy ...

Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

Business Analyst acts as the critical link between the business and digital delivery, ensuring that their website, mobile app and supporting platforms effectively meet customer needs and business objectives. The role leads requirements gathering, customer journey analysis and solution design across the digital product lifecycle, working under … direction of the Product Owner (Digital Platforms) to translate roadmap priorities into clear, deliverable requirements. The role provides clarity from ambiguity - translating business and customer needs into user stories, functional specifications and testable requirements - acting as the bridge between business stakeholders, developers, UX designers and third-party suppliers. Main ...

Your Role Product Manager – Global MarTech & Engagement Platforms. You will be the strategic architect of Elanco’s marketing technology ecosystem, owning the connective tissue of SaaS-based platforms that drive customer engagement, education, and conversion. You will manage a diverse portfolio of enterprise tools, including Docebo, On24 … Wistia, Pear Commerce, Ahrefs, and other key engagement platforms, ensuring a seamless, high-performing set of capabilities for global marketing teams worldwide. Your Responsibilities SaaS Portfolio Management – Lead the lifecycle, integration, and optimization of the marketing SaaS stack. Engagement Roadmap – Define strategy for how bolt‐on technologies enhance ...

programs that support Lenovo's full portfolio of solutions, services, and devices. This hybrid role is based in Farnborough with occasional travel for customer and industry events. What you will do: Develop and execute demand generation programs that drive pipeline growth across large enterprise and mid-market accounts … with enterprise sales teams to align marketing initiatives with strategic account plans and business objectives. Lead integrated marketing campaigns across digital, content, events, executive engagement, and partner marketing channels. Create and deliver tailored customer engagement programs, including executive roundtables, customer briefings, and industry events. Promote Lenovo ...

with a platform built to handle the pace and complexity of real business operations. As a Project Manager you will: Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope. Act as the bridge between technical teams, customers, and internal stakeholders, ensuring … alignment on objectives, milestones, and outcomes. Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs. Project Execution & Delivery Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards. Define project plans, objectives, scope, deliverables, and KPIs ...

ensuring the operational excellence of ourBusiness Systems, Positioning and Applyingservices. You will lead and oversee Service Management processes, drive performance ensuring KPIs and customer expectations are met, ensure compliance with relevant standards and domain best-practice (including security), whilst also managing operational issues, DR readiness& risks. What youll … Problem, Change & Release Management, ensuring smooth operations with minimal operational impact Service Level Management: Define and agree KPIs & OLAs with stakeholders, ensuring service deliverables & customer expectations are met Monitoring & Alerting: Ensure robust monitoring and alerting is in place for key services & components Configuration & Maintenance: Ensure there is accurate & consistently ...

direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities … optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster ...

upsell opportunities across the UK & Ireland territory. Meet revenue targets and provide accurate sales forecasts. Support local sales teams with RFP responses, quotations, and customer engagement activities. Maintain strong product and services knowledge to effectively assess client needs and recommend appropriate solutions. Manage high-volume outbound communication … phone and email. Build strong relationships with internal and external stakeholders. Collaborate cross-functionally to improve sales processes and customer experience. Keep CRM systems updated with accurate and timely data. Position Requirements 3+ years of experience working in a customer service, inside sales, or sales capacity preferred ...

leadership across the business, translating complex security issues into clear commercial, operational, and strategic decisions that protect the organisation while enabling growth, resilience, and customer confidence. Leadership Purpose Provide strategic, credible, and inspiring leadership for cyber security across the organisation, shaping how security is understood, prioritised, and embedded … confidence with customers and senior stakeholders through clear articulation of security strategy, priorities, and outcomes. Support strategic growth by contributing authoritative security leadership to customer engagements, bids, and executive discussions. Influence the wider organisation to adopt consistent security principles, effective governance, and a shared understanding of risk and accountability. ...

leadership across the business, translating complex security issues into clear commercial, operational, and strategic decisions that protect the organisation while enabling growth, resilience, and customer confidence. Leadership Purpose - Provide strategic, credible, and inspiring leadership for cyber security across the organisation, shaping how security is understood, prioritised, and embedded … confidence with customers and senior stakeholders through clear articulation of security strategy, priorities, and outcomes. - Support strategic growth by contributing authoritative security leadership to customer engagements, bids, and executive discussions. - Influence the wider organisation to adopt consistent security principles, effective governance, and a shared understanding of risk and accountability. ...

markets. This is a high-profile opportunity for a commercially driven sales professional who enjoys developing new business, managing distribution networks, and building strong customer relationships across international territories. As a Sales Manager you can benefit from: £60,000 - £80,000 salary Commission structure 24 days annual leave plus … Sales Manager will include: Develop and execute sales strategies across the UK and European markets Identify and secure new business opportunities and high-value customer accounts Manage, support and grow distribution partner networks across Europe Promote integrated hardware, software and remote monitoring solutions Represent the business at trade shows ...

support our vendor business leads and help turn strategic plans into tangible results. You’ll be the **engine** behind **sales enablement**, pipeline precision, and customer engagement — making sure every initiative lands with **impact**.We’re not here to sell you a job. We’re here to invite … Support execution of business and marketing plans.* Identify and deliver training opportunities for customers and internal teams.* Act as the point of escalation for customer care issues.* Guide development of web tools and vendor microsites.* Communicate product info, pricing, and promotions to internal and external stakeholders.* Run call ...

EMEA) will manage and grow a portfolio of strategic Retail, CPG, and Manufacturing accounts across the region. This role focuses on building executive-level customer relationships, driving solution-led sales across Lenovo's Infrastructure Solutions Group (ISG) portfolio, and delivering long-term growth through strategic account management. The successful … cross-selling, upselling, and expansion into new solution areas. Build trusted relationships with executive stakeholders and act as the primary point of accountability for customer engagement across EMEA. Position Lenovo as a strategic technology partner by aligning business outcomes with customer transformation priorities. Lead complex solution sales ...

most. The Role We’re looking for a Field Service Engineer (IP/Networking) to join our team in Whiteley, Hampshire. This is a customer-facing, hands-on role for someone who enjoys working with complex technical systems and wants to be involved across the full lifecycle from … sales support and demonstrations through to delivery and ongoing customer support. You’ll split your time between working on-site with customers and supporting activities in the office, including system setup, troubleshooting, and technical support. Travel is a key part of the role, typically up to two weeks ...

registrations with vendors where required. Ensure competitive positioning for large opportunities and projects. Track bid outcomes and pipeline to improve future deal success. Key Customer Engagement Build strong relationships with key reseller partners and system integrators. Support major opportunities alongside the sales team. Provide product guidance and commercial … support for large projects. Understand customer needs and feed market insight back to vendors. Sales Enablement Work closely with internal sales teams to drive awareness and adoption of the portfolio. Support the creation of product promotions and sales campaigns. Deliver product briefings and commercial updates to sales teams. ...

Elanco Tiergesundheit AG in Hook, UK is seeking a Product Manager for their Global MarTech & Engagement Platforms team. This role will focus on the management of SaaS platforms that support customer engagement, ensuring smooth operation across multiple technologies. With over 5 years of relevant experience, the ideal ...