1 to 25 of 364 Customer Experience Jobs in Hampshire

track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯

track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯

track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize … experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external … use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones More ❯

Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯

Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯

Manager required with a background in SaaS ideally from a telematics or fleet management/fleet safety software background who has managed the entire customer journey from developing the customer relationship once a sale is concluded from the software onboarding/implementation, to developing strategic account plans, conducting … account reviews to ensure a streamlined customer experience and to Manage the customer lifecycle to ensure customer product adoption/value and company success, contract renewal and identify and drive upselling and expansion of accounts is required by world leader in AI driven driver real-time … Allowance + Bonus dependent on Commission Circa 20-30% + Benefits Key skills required for the role of Account Manager – SAAS – Telematics include Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer More ❯

Job Title: Senior Technical Customer Success Manager (Accounting Software) Location: Remote (with one monthly visit to our Poole HQ) Company Type: Rapidly Growing Start-up/Scale-up Reports to: Head of Customer Success/Director of Customer Experience Employment Type: Full-time Salary: Competitive + … Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven success. The Opportunity We’re looking for a Senior Technical Customer Success Manager to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. … This is a high-impact role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You’ll work cross-functionally with Product, Engineering, and Sales to elevate the customer experience, drive retention and expansion, and contribute to the evolution More ❯

Job Title: Senior Technical Customer Success Manager (Accounting Software) Location: Remote (with one monthly visit to our Poole HQ) Company Type: Rapidly Growing Start-up/Scale-up Reports to: Head of Customer Success/Director of Customer Experience Employment Type: Full-time Salary: Competitive + … Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven success. The Opportunity We’re looking for a Senior Technical Customer Success Manager to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. … This is a high-impact role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You’ll work cross-functionally with Product, Engineering, and Sales to elevate the customer experience, drive retention and expansion, and contribute to the evolution More ❯

Job Title: Senior Technical Customer Success Manager (Accounting Software) Location: Remote (with one monthly visit to our Poole HQ) Company Type: Rapidly Growing Start-up/Scale-up Reports to: Head of Customer Success/Director of Customer Experience Employment Type: Full-time Salary: Competitive + … Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven success. The Opportunity We’re looking for a Senior Technical Customer Success Manager to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. … This is a high-impact role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You’ll work cross-functionally with Product, Engineering, and Sales to elevate the customer experience, drive retention and expansion, and contribute to the evolution More ❯

identity is paramount. Join the team that is ensuring one person-one identity. Responsibilities BASIC PURPOSE IDEMIA's Exton, PA location is seeking a Customer … Experience Account Manager to manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. The CX Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase … client satisfaction by providing accurate information and timely responses. The role involves acting as a customer advocate within IDEMIA, working cross-functionally across departments to ensure excellent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inquiries from external clients and internal teams; answer questions and resolve escalated issues. Complete More ❯

and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled Customer Experience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯

and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled Customer Experience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯

and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. … our existing APIs Brainstorm features with our product managers and designers and guide decisions based on your knowledge of the codebase Assist our skilled Customer Experience team in triaging bugs and solving issues in production Spread knowledge of new web technologies and best practices within the team Take … monitoring the health of the systems in production Work in a multi-functional team to exceed our customers' expectations 🧰 What you’ll need: Strong experience working with Ruby Good CS fundamentals and practical knowledge of solid principles and design patterns Proficiency with PostgreSQL, a good understanding of the differences More ❯

guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯

guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯

guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case … relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing … to shaping and selling of digital transformation projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone, email … and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯

passionate about technology and customers. A true problem solver who will take personal ownership in seeing a problem through to resolution. You will understand customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams, customer operation teams as well as breach coach legal teams. … and reliable direction, both in technical and non-technical terms, to help customers re-establish business operations following a disaster scenario Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation Identify and escalate priority issues that need immediate attention Meet or … exceed customer expectations on response quality, timeliness of responses and overall customer experience Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible Push creative thinking beyond the boundaries of existing industry standard practices More ❯

passionate about technology and customers. A true problem solver who will take personal ownership in seeing a problem through to resolution. You will understand customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams, customer operation teams as well as breach coach legal teams. … and reliable direction, both in technical and non-technical terms, to help customers re-establish business operations following a disaster scenario Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation Identify and escalate priority issues that need immediate attention Meet or … exceed customer expectations on response quality, timeliness of responses and overall customer experience Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible Push creative thinking beyond the boundaries of existing industry standard practices More ❯

passionate about technology and customers. A true problem solver who will take personal ownership in seeing a problem through to resolution. You will understand customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams, customer operation teams as well as breach coach legal teams. … and reliable direction, both in technical and non-technical terms, to help customers re-establish business operations following a disaster scenario Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation Identify and escalate priority issues that need immediate attention Meet or … exceed customer expectations on response quality, timeliness of responses and overall customer experience Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible Push creative thinking beyond the boundaries of existing industry standard practices More ❯

Product Lead Product: AI-Driven CRM & Customer Experience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯

Product Lead Product: AI-Driven CRM & Customer Experience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯

Product Lead Product: AI-Driven CRM & Customer Experience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯