Customer Experience Jobs in Hampshire

26 to 44 of 44 Customer Experience Jobs in Hampshire

Principal Software Engineer

Portsmouth, England, United Kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and More ❯
Posted:

Technical Area Sales Manager

Portsmouth, England, United Kingdom
Navis Consulting
re searching for a proactive individual who thrives in a dynamic environment, is capable of working autonomously, and has a passion for delivering exceptional customer experiences while driving business success. Key Responsibilities Cultivate relationships with current and potential customers through regular on-site visits. Expand market reach by working More ❯
Posted:

Data Strategy Analyst

Hampshire, UK
Hays
s a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different … customer profiles. This means understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand … here. You'll also be responsible for reporting on collections performance and looking at recovery rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and More ❯
Posted:

Data Strategy Analyst (Hampshire)

Hampshire, UK
Hays
s a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different … customer profiles. This means understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand … here. You'll also be responsible for reporting on collections performance and looking at recovery rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and More ❯
Posted:

Data Strategy Analyst

Southampton, Hampshire, South East, United Kingdom
Hays
s a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different … customer profiles. This means understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand … here. You'll also be responsible for reporting on collections performance and looking at recovery rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Web Analyst & CRO Specialist

Hampshire, UK
Hybrid / WFH Options
VMA GROUP
to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯
Posted:

Web Analyst & CRO Specialist (Hampshire)

Hampshire, UK
Hybrid / WFH Options
VMA GROUP
to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯
Posted:

Web Analyst & CRO Specialist

Hampshire, UK
Hybrid / WFH Options
VMA GROUP
to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯
Posted:

Web Analyst & CRO Specialist

Hampshire, England, United Kingdom
Hybrid / WFH Options
VMA GROUP
to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯
Posted:

Business Development Manager

Basingstoke, Hampshire, South East, United Kingdom
Exertis
existing partners, while identifying and securing new customers to expand market reach. Build and maintain strong professional relationships with key decision-makers, ensuring ongoing customer satisfaction and positioning Exertis as the distributor of choice. Collaborate with internal teams (Finance, Operations, Customer Services, Supply Chain, Sales Management) to align … business objectives and deliver seamless customer experiences. Manage the complete sales cycle, from initial engagement to purchase order acceptance, and support the development of tailored promotional events and exhibitions. Conduct regular business reviews with customers and internal stakeholders, track performance using internal systems, and provide clear, data-driven reports … voice matters. What Were Looking For: Youre someone who thrives in a fast-paced, results-driven environment. To excel in this role, youll bring: Experience of dealing with partners and resellers, with the ability to use this experience to open doors Experience of the channel PC experience More ❯
Employment Type: Permanent
Posted:

Identity Access Management Analyst (Hampshire)

Hampshire, UK
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity Access Management Analyst

Hampshire, UK
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity & Access Management Analyst

Hampshire, England, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Posted:

Identity & Access Management Analyst

Southampton, Hampshire, South East, United Kingdom
Hays
and systems. This collaborative environment ensures personal growth and career advancement, offering you the chance to shape the future of our Technology functions and customer experience. Key Responsibilities Framework Management : Design and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM … leverage accurate job profiles, automation, efficiencies, and best practices, aligning with the latest regulatory and industry standards. What you'll need to succeed Proven experience in developing, improving, and fulfilling I&AM processes, with a strong understanding of the risks and impacts associated with poor I&AM practices. Excellent … ability to interpret data and make informed decisions. Ability to analyse processes, identify key control requirements, and design processes to ensure controls operate effectively. Experience using industry-standard Identity Management and Governance tools (e.g., Microsoft AD, Entra, ServiceNow, etc.). Excellent communication and interpersonal skills. Ability to work collaboratively More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Site Reliability Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Spectrum It Recruitment Limited
recruit a Site Reliability Engineer. The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this … a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or More ❯
Employment Type: Permanent, Work From Home
Posted:

Product Specialist - eLearning / AI - Leeds & Remote (Central London / West End)

West End, Hampshire, UK
Hybrid / WFH Options
Crimson
in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and … solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills. This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills … It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering. Key Skills & Responsibilities: Previous experience as a Product Specialist – in a client facing environment Excellent stakeholder communication and management skills – ability to take changing requirements from the business and More ❯
Posted:

Sales Executive

Fareham, Hampshire, South East, United Kingdom
Onecom
Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative … and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit … vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity More ❯
Employment Type: Permanent
Posted:

Business Development Manager

Basingstoke, England, United Kingdom
Exertis Careers
existing partners, while identifying and securing new customers to expand market reach. Build and maintain strong professional relationships with key decision-makers, ensuring ongoing customer satisfaction and positioning Exertis as the distributor of choice. Collaborate with internal teams (Finance, Operations, Customer Services, Supply Chain, Sales Management) to align … business objectives and deliver seamless customer experiences. Manage the complete sales cycle, from initial engagement to purchase order acceptance, and support the development of tailored promotional events and exhibitions. Conduct regular business reviews with customers and internal stakeholders, track performance using internal systems, and provide clear, data-driven reports More ❯
Posted:

Site Reliability Engineer

Southampton, England, United Kingdom
Spectrum IT Recruitment
recruit a Site Reliability Engineer. The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this More ❯
Posted:
Customer Experience
Hampshire
25th Percentile
£24,000
Median
£25,500
75th Percentile
£40,838
90th Percentile
£73,500