21 of 21 Customer Requirements Jobs in Hampshire

Date: 19 Aug 2025 Function: Service Unit: Business Location: Botley, Southampton, United Kingdom Salary: Competitive with great benefits Function: Managed Service Location: Southampton - to be in commutable distance to customer site in Swanwick 3 times per week Clearance: SC cleared or ability to meet the criteria for clearance As our Senior Client Services Manager you'll sit in Business … and Delivery of the entire contract agreement. Aviation industry experience and CAA guidelines on networks is essential. You'll strategically shape BT's service and delivery strategies to meet customer goals and contractual SLAs. Being the accountable owner means building strong relationships both internally and externally, being the conduit and acting as the voice of the customer to … KPIs and projects, plus continual service improvement and organisational management. This involves collaborating with internal and external stakeholders, including senior operational and delivery executives and C-suite executives at customer and partner organisations, to ensure alignment with BT's vision and customer requirements. The role focuses on driving operational excellence, resolving critical issues within the customer base More ❯

delivery of objectives for both internal and external stakeholders. Key Responsibilities: Act as the primary point of contact for all stakeholders. Manage a portfolio of related projects to meet customer requirements and business goals. Track project performance and conduct regular reviews to address cost, schedule, and risk deviations. Identify, prioritise, and secure the necessary resources for successful project … Lead project teams with clear direction, goal setting, and mentoring to foster a collaborative, results-driven environment. Communicate project scope, progress, and challenges to senior management and stakeholders. Manage customer expectations, handle change requests, and ensure transparency throughout the project lifecycle. Drive new product development and upgrades, following the New Product Introduction (NPI) process to ensure readiness for volume … will possess excellent attention to detail, high level organisational, problem-solving and communication skills. You will be capable of coordinating multi-disciplinary teams and aligning delivery with internal stakeholders, customer requirements, and DTCs broader business objectives in the tactical communications domain. This is an office-based position and will require the successful candidate to meet the criteria for More ❯

Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customer requirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯

Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customer requirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯

client needs no introduction and has a strong reputation for career progression and skill up opportunities. This role is ideal for Network Security experts with the ability to translate customer requirements into actionable plans On offer - Salary up to £65k - D.O.E - Hybrid working - 2/3 days on site - Basingstoke - 10-15% Company Bonus - £6,000 Vehicle allowance … leave plus bank holidays and more - 1st class skill up and career progression opportunities What do I need? - Experience with Network design and documentation creation - Strong ability to translate customer requirements into actionable plans in regard to network security - Can work cross departmentally advising technical delivery engineers to changes in design and delivery - Strong core networking knowledge or More ❯

Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both remotely … and on-site when required. Troubleshoot hardware and software issues, ensuring timely and effective resolution. Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation … FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills, with the More ❯

operational capability expertise to the Design Authority and Project Teams to support the engineering process and the growth of the AMPA mission planning product capability and to ensure that customer requirements are fully understood. Act as user liaison/system trainer between DXC Technology and the mission planning system end-users (e.g. aircrew, operations personnel and system administrators … ensuring the operational capability of the system is maintained. Job Description Essential Job Functions Requirements Analysis: Through frequent contact with the customers users and Project Teams, ascertain from a users perspective, a detailed understanding of User Requirements and their context. Once established, ensure the User Requirements are accurately translated into System Requirements for product development. Product … Development: Assist with the production of the initial high level design documentation, translating the User Requirements into a vision of how the functionality enhancements should be implemented within the AMPA system. Thereafter, through continuous monitoring of product development, ensure that each iteration of the developing software meets both the requirements and expectations of the customer. Advise on all More ❯

Management Support Team based at AACen Middle Wallop, which is the main point of contact for the Boeing-contracted MRP Part 145 Approved Maintenance Organisation (AMO) for CAw Management requirements on a day to day basis. Conduct aircraft physical inspections and aircraft document reviews on behalf of the Apache Mil CAMO to provide independent assurance of the Part … contracted maintenance activities. Providing feedback to the Apache Product Support Manager and Apache LTTSS Contract Program Management for Customer and LTTSS CAMS satisfaction and regulatory compliance. Development, implementation and continuous improvement of Management Support activities in accordance with the Apache CAME (Continuing Airworthiness Management Exposition) and within the boundaries of the LTTSS contract terms. Support the Mil CAMO in … of information is maintained. Provide technical and process compliance support to the AMO in Middle Wallop, in properly understanding and applying all applicable, relevant, and appropriate the clients and Customer CAw Processes and Maintenance Orders, identifying opportunities for improvement. Support the development and maintenance of the Apache Part M Interface Control Document (ICD), outlining the business interfaces in place More ❯

clearance required before start; DV preferred) We are looking for a Network Solutions Lead to join our New Business Team, supporting secure, technically complex change initiatives within an existing customer environment. This is a pre-sales aligned role, acting as a key technical point of contact to shape customer requirements into secure, deliverable network solutions. You will … act as the technical lead during the early stages of change—supporting the customer journey from initial idea through to internal governance approval. This includes shaping and challenging solution requirements, conducting impact assessments, and creating the necessary design collateral to move solutions forward. Key Responsibilities: • Engage with customers to understand and define technical change requirements within existing … high-quality design documentation to support internal governance and decision-making. • Collaborate with peers and senior technical experts to validate and refine solutions. • Provide secure, practical alternatives where initial customer requests may not be feasible. Skills & Experience: • Strong knowledge of secure network technologies (Cisco, Juniper, Palo Alto, or equivalents). • Experience in early-phase solution design and impact assessment. More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and … supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client … to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organise workload to ensure maximum output is achieved whilst meeting customer requirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically More ❯

for the assembly, integration, testing, and commissioning of remotely operated vehicles (ROVs) and associated subsea systems. The role ensures that all projects are delivered on time, in line with customer requirements, and to the highest quality and safety standards, both onshore and offshore. Key accountabilities and responsibilities: Ensure the assembly, integration, and commissioning of systems are carried out … in accordance with customer specifications, engineering documentation, and company quality standards. Plan, execute, and document functional and performance testing of complete systems, including all supporting equipment and auxiliary subsystems. Undertake systematic fault-finding, diagnostics, and repair of equipment, ensuring all issues are reported, tracked, and resolved in compliance with company procedures. Interpret and apply engineering designs, electrical schematics, and More ❯

As part of a world-class engineering team, you will play a central role in the design, development, testing and delivery of bespoke subsea systems and instruments. From gathering customer requirements to leading technical solutions through design, prototyping, validation and final delivery, youll be directly involved in projects that range from £50k£2M in scope. Youll collaborate with More ❯

activities include: To carry out new and in-service product and system supportability analysis. To provide high levels of confidence in our capability to meet the internal and external customer ILS support requirements. To sustainably grow the service and support function within the business in line with the Head of Customer Support Services direction. To provide portfolio managers … chain to provide both product and system supportability reporting and assurance, through the application of the relevant ARM&T principles. Knowledge, Skills & Experience Experience contributing to bid responses, understanding customer requirements, estimating costs, and providing bid content such as ILS/IPS plans Experience in the service support of low volume, high value, products and systems in a More ❯

of network security, firewalls, VPNs, and endpoint protection across enterprise systems. Good communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements. Ability to explain complex IT concepts to all levels of customer. Demonstrable ability to follow security operations, procedures, policies and activities. Experience managing incident response across an organization More ❯

is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements Shape the Future of Technology with Lenovo! Lenovo'sDigital Workplace Solutions (DWS)team within the Services and Solutions groups (SSG) delivers services that support customers' business goals, including service … desk, endpoint management, security, deployment, and lifecycle services. We're looking for an experiencedSolution & Services Advisory Architectto lead pre-sales and delivery of IT transformation solutions, translating customer needs into business-focused outcomes. You will be reporting to EMEA Solution & Services Architecture Leader for Lenovo Solutions & Services Group. Responsibilities: Lead consultative workshops to gather customer requirements. Translate business … cost-effective service solutions. Drive technical validation and certification of proposed solutions. Anticipate future trends and shape strategic solution visions. Build strong, trusted relationships with customers at all levels. Requirements: Proven ability to translate customer needs into IT services with business value. Deep understanding of digital workplace architectures and transformation. Strong technical knowledge of end-user environments and More ❯

time and in-line with delivery schedules whilst working to the highest quality standards. Key Responsibilities: Integrate all assemblies and sub-assemblies to produce complete systems as per the customer specification and in accordance with company documentation. Conduct all testing required, proving system functionality, including all auxiliaries as per customer requirements. Provide offsite/offshore commissioning and customer More ❯

Description • Technical design authority responsible for Software-based system and sub-system solutions – provide technical ownership of the software solution for the MFR software. • Responsible for the overall software requirements, design, release and surrounding governance of the solution. • Provide assurance that the solutions meet performance, security and customer requirements. • Provide guidance to others for a range of software … support the development of engineers across the team promoting best practice and continuous development. Typical duties include (but are not limited to): • Derive and maintain a set of software requirements from a baseline set of systems requirements. • Produce and maintain a software design to meet the set of software requirements. • Use a software design to direct a team in More ❯

in size and complexity. You will work closely with Solution Owners and Project Managers to ensure that solutions are defect free, in-line with approved designs and meet the customer requirements. Your transferable skills and experience: Experience in producing high quality solutions and documentation using a structured approach for components with varying degrees of complexity. Demonstrable experience in the … Designs) for Microsoft Windows Server solutions, both physical and virtual. Experience of steering solutions through several quality gates. The ability to produce, support and maintain work packages throughout the Customer Solution Lifecycle. Experience in requirements management and associated tooling. Experience of working on secure infrastructure solutions Including demonstrable experience of the design and implementation of security policies following … enterprise environment along with experience in designing and deploying HyperV, SCCM, and MECM solutions. Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background as an Infrastructure/Integration Engineer or 4th Line More ❯

in size and complexity. You will work closely with Solution Owners and Project Managers to ensure that solutions are defect free, in-line with approved designs and meet the customer requirements. Your transferable skills and experience: Experience in producing high quality solutions and documentation using a structured approach for components with varying degrees of complexity. Demonstrable experience in the … Designs) for Microsoft Windows Server solutions, both physical and virtual. Experience of steering solutions through several quality gates. The ability to produce, support and maintain work packages throughout the Customer Solution Lifecycle. Experience in requirements management and associated tooling. Experience of working on secure infrastructure solutions Including demonstrable experience of the design and implementation of security policies following … enterprise environment along with experience in designing and deploying HyperV, SCCM, and MECM solutions. Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background as an Infrastructure/Integration Engineer or 4th Line More ❯

time and in-line with delivery schedules whilst working to the highest quality standards. Key Responsibilities: Integrate all assemblies and sub-assemblies to produce complete systems as per the customer specification and in accordance with company documentation. Conduct all testing required, proving system functionality, including all auxiliaries as per customer requirements. Provide offsite/offshore commissioning and customer More ❯

ISP Infrastructure - Operate and maintain core MPLS and ISP backbone systems, including BGP peering and collaboration with upstream providers. Monitoring & Incident Response - Monitor alerts, enhance visibility via internal/customer-facing monitoring tools, and proactively address performance issues. Ticket & Workflow Management - Own incident resolution from start to finish, prioritising efficiently and maintaining clear, professional client communications. Documentation & Standards - Create … in on-call rotations, and perform planned/emergency core network changes (including out-of-hours patching). Virtual Environments - Deploy, configure, and integrate virtualised network environments to meet customer requirements. Diagnostics & Root Cause Analysis - Use tools like Wireshark and vendor-specific utilities to perform packet inspection and troubleshoot complex issues. Skills & Experience Required Proven experience in enterprise and More ❯