via phone and email Log, triage, and resolve service desk tickets within agreed SLAs Escalate complex issues to the 3rd Line support team Support user and group admin in Microsoft365 and Entra ID Maintain and administer SharePoint environments Support Windows (and some Mac) systems Carry out routine IT maintenance and user onboarding Set up and configure … variety of technologies. At least 1 year's experience in an IT support role (MSP experience desirable) Knowledge of helpdesk/ticketing systems and best practices Strong experience with Microsoft Windows environments Experience supporting Microsoft365 users and groups Basic understanding of SharePoint permissions Excellent verbal and written communication skills Confident supporting executive-level users Strong … organisation and multitasking abilities A full UK driving licence GCSE Maths and English (or equivalent) Microsoft365 Fundamentals or willingness to complete within 6 months (fully funded) Benefits: £28,000 per annum 20 days annual leave + bank holidays (increasing to 25 with service) Funded technical certification scheme Mentorship from senior IT leaders Free on-site parking More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop toward 3rd Line, cloud, or project roles . If you … re currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach MSP experience is ideal Exclusive Benefits: Competitive Salary … Hybrid Working & Flexible Hours Work as Part of a Highly Skilled Technical Team Paid Certifications & Training Microsoft, Azure, Security & more Clear Progression Path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular Team Socials meals, drinks, bowling, and more Fast-moving environment with a strong focus on personal development More ❯
Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
with clients and alongside experienced engineers, tackling a mix of escalated tickets, day-to-day support, and project-related tasks. Youll get hands-on exposure to key technologies like Microsoft365, Azure, virtualisation, and networking , while building a clear path toward 3rd Line, cloud, or project-based roles . This is an ideal opportunity for someone whos … ready to build real technical depth, grow within a supportive team, and take the next step in their IT career. Required Skills: Experience supporting Windows Server, Active Directory & Microsoft365 Basic networking knowledge DNS, DHCP, VPNs, firewalls Great communication skills and a strong team-player mindset MSP experience is ideal , but not essential Exclusive Benefits: Highly Competitive More ❯
SLA's and escalation procedures. Active involvement in Cyber Security and Cyber Essentials deliverables. You will be supporting SharePoint, MS Windows and Azure Servers. Required Experience: Thorough knowledge of Microsoft O/S and Desktop applications. Ideally have or working towards MS100/101 or 500 Accreditations. Proven track record of supporting Network and Server Infrastructure of various scales. … Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. The Package: Training: Vendor More ❯
SLA's and escalation procedures. Active involvement in Cyber Security and Cyber Essentials deliverables. You will be supporting SharePoint, MS Windows and Azure Servers. Required Experience: Thorough knowledge of Microsoft O/S and Desktop applications. Ideally have or working towards MS100/101 or 500 Accreditations. Proven track record of supporting Network and Server Infrastructure of various scales. … Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. The Package: Training: Vendor More ❯
progress quickly into 2nd Line and beyond. Required Skills: Minimum 1.5 years experience in an MSP or fast-paced support environment Confident supporting Windows 10/11, Active Directory, Microsoft365 Familiar with ticketing systems, remote support tools & basic networking Hunger to learn, improve, and take the next step in your IT career Exclusive Benefits: Competitive Salary … Paid Certifications & Training Microsoft, Azure, 365, and more Clear Progression Pathway into 2nd Line and Cloud Support Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Social Events team nights, drinks, and more Supportive, Collaborative Tech Culture If you are interested in applying for this role, please click APPLY NOW and attach your FULL CV More ❯
work over time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, Windows Server, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and project work … the escalation point for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to … the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough to troubleshoot when things go wrong Great communication skills More ❯
will I be doing? Supporting and rolling out corporate self-booking tools and online reports Delivering tech training and presentations to clients and teams Assisting with MicrosoftOffice365, intranet maintenance, and IT troubleshooting Working closely with suppliers and internal stakeholders to streamline solutions Helping with operations and ensuring the smooth running of client travel systems Online … communicating with people You might have worked in travel, customer support, or tech-ideally all three Naturally organised and proactive with great attention to detail Familiar with tools like Microsoft365, HTML or online booking systems (or eager to learn) Comfortable presenting to clients and solving problems on the fly Positive, self-motivated, and happy managing several More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Castle Trust Group
understanding of the Windows Server, Linux and desktop operating systems. Strong knowledge in Core Services - Active Directory, EntraID, File Services, DNS, DHCP, GPO's, PKI etc Comprehensive understanding of M365 and InTune Strong understanding of Private/Public clouds, such as Hyper-V, Azure, AWS and GCP Comfortable with PowerShell scripting Knowledge & experience of vulnerability management tooling such as Qualys More ❯
well as Application Support in person. The Engineer would focus on issues up to 2nd line and must show competency supporting bespoke/personalised versions of applications such as Microsoft 365. IT Support Engineer - Technical Skills/Experience required: Prior experience within an IT Support/2nd Line role Windows 10/11 – Administration and Support Supporting bespoke/… personalised versions of applications Application Support: Patching applications on server and application support on inhouse built applications. Microsoft EUC Stack Microsoft365 – Administration and Support Active Directory experience Experience with ticket management systems The IT Support Engineer is required to be onsite in Fareham, 5 days a week for the duration of the 6-month contract. More ❯
senior engineers and project teams while gaining the skills and support needed to take your career into cloud, projects, or specialist technical roles. Required Skills: Experience supporting Windows Server, Microsoft365, and Active Directory Familiarity with networking firewalls, VPNs, DNS/DHCP Exposure to virtualisation technologies (Hyper-V/VMware) Strong problem-solving and troubleshooting skills Excellent … communication and a client-focused mindset MSP experience is ideal Exclusive Benefits: Competitive Salary (£27,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Career Progression into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials drinks, bowling, team events & more Collaborative, Growth-Focused Tech Culture If More ❯
ICT Support/ICT Technician/Customer Support Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £30,000- 32,000 per annum + benefits Car Allowance - £4,500 An Enhanced DBS will … Laptops, Chromebooks and Tablets. Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools – Microsoft and Apple devices Basic Operational knowledge of Microsoft365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working More ❯
documentation and reports. Requirements Proficiency in Windows operating systems and networking essentials (knowledge of MacOS is a plus). Strong knowledge of: Windows Server (Domains, Active Directory, DHCP, DNS), Microsoft365 (Teams, Exchange, SharePoint, Intune, AutoPilot), Virtualization platforms (VMware ESX, vCenter, or Hyper-V), Familiarity with remote desktop tools and help desk software. Additional experience with Sophos More ❯
etc). Cisco Unified Communications, and ideally also Asterisk PABX. Familiar with concepts involved in SEIM and other network security technologies. Knowledge of Endpoint Management. Familiarity with public cloud (M365, AWS, Azure Google). If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we More ❯
Waterlooville, Hampshire, South East, United Kingdom
Sterling Bridge Limited
of users and systems, gaining hands-on exposure to cloud platforms, networking, and infrastructure projects in a fast-paced MSP environment. Required Skills: Experience supporting Windows 10/11, Microsoft365 & Active Directory Good understanding of basic networking DNS, DHCP, VPNs Comfortable with ticketing systems and remote troubleshooting Excellent communication and customer service skills MSP experience is … ideal Exclusive Benefits: Competitive Salary (£25,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 2nd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Social Events drinks, team nights, and more Supportive, Ambitious Team Culture If you are interested in applying for this role, please click More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
wide variety of technologies and clients while being mentored toward progression into more advanced areas such as cloud architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong … communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary (£32,000 - £37,000) Hybrid Working & Flexible Hours Paid Certifications & Training Microsoft, AWS, Cisco & more Progression Pathways into Cloud Infrastructure & Cyber Security Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Social Events drinks, bowling, team nights & more! Friendly More ❯
exposure to cutting-edge infrastructure and cloud, and want a clear path into architecture and consultancy, this is the one. Required Skills: Strong experience with Windows Server, Active Directory, Microsoft365 & Exchange Deep understanding of networking, firewalls, VPNs & routing/switching Hands-on experience with virtualisation (VMware/Hyper-V) Strong knowledge of cloud platforms especially Azure … technical project delivery and handle escalations independently Experience in customer-facing or MSP/consultancy environments is advantageous Exclusive Benefits: Excellent Salary (£50,000 - £55,000) Paid Certifications & Training Microsoft, Azure, Security & more Progression Opportunities Pathways into Cloud Architecture & Consultancy Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Social Events team nights, drinks, and more Modern More ❯
a team and interact professionally with end users. Willingness to learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry More ❯
as a key escalation point for complex issues, working hands-on when required. Technical Skills Strong understanding of systems architecture, including applications, APIs, databases, and cloud environments. Knowledge of Microsoft365, Azure, AD, and modern workplace technologies. Familiarity with ERP systems (e.g. SAP) and integrations across line of business systems. Scripting or automation (PowerShell, Python, etc.) and More ❯
infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft365 Strong knowledge of Hyper-V including clustering & replication Comfortable troubleshooting networking issues, firewalls, and VPNs Exposure to Azure and cloud projects is a bonus Clear communication More ❯
outsourced or MSP environment. Requirements: 2nd Line support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
Laptops, Chromebooks and Tablets. Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of More ❯
qualification (e.g., CompTIA Network+, CCNA) or equivalent experience. Knowledge of Microsoft Entra, Microsoft Intune, Windows 11, and Multi-Site Wide Area Networks. Familiarity with MicrosoftOffice365 and RMM & PSA Tools. This role will require a full drivers licence and access to a vehicle Things to note The successful candidate will require an enhanced disclosure More ❯
engineering teams to ensure successful implementation. * Mentor internal teams and contribute to enablement and knowledge sharing. Skills & Experience Required: * Strong expertise in UC, AV/VC, digital signage (e.g., Microsoft Teams, Zoom, Cisco, Crestron, Appspace, Utelogy). * Deep understanding of managed services models, ITIL frameworks, and hybrid/cloud environments. * 10+ years in service/technical architecture, with 5+ … UC/AV/Managed Services. * Proven consulting experience and ability to influence technical and business stakeholders. Preferred Qualifications: * Degree in Engineering, Networking, or related field. * Certifications: ITIL, CTS, Microsoft365, Cisco * Experience supporting global clients and services. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who More ❯
Colden Common, Hampshire, United Kingdom Hybrid / WFH Options
Gregory-Martin International
working within UK MoD UI/UX design Discrete event simulation Data science techniques Knowledge of current software development approaches, platforms, and best practice. Experience of designing and deploying Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Experience working with Defence Digital, DE&S, Dstl, Frontline Commands or UK Defence industry would be ideal . Recent UK Defence Security Clearance SC More ❯