West Malling, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
telecommunications industry. Ideally, the chosen SBA will have an integrated Salesforce with Uswitch previously and have a good understanding of digital ecommerce integration's within the telco domain. Our client is based in Kent, and seeking someone to travel to site on an ad-hoc basis (very infrequent).This is a hands-on, cross-functional role where you’ll … must have. Experience working in both Waterfall and Agile delivery environments is a must have. Desirable : Experience with Netadmin Previous CRM integration experience with Uswitch. Familiarity with retail customeronboarding, provisioning, or operational support workflows. Senior Business Analyst (Salesforce/Telco) - £550 PD – Outside IR 35 – Hybrid More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This … including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi … task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional travel. Must meet the minimum standard for personal key performance indicators. Must contribute to the overall success of team mandated goals and key performance indicators. Must be flexible regarding duties and hours of work, there More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This … including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi … task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional travel. Must meet the minimum standard for personal key performance indicators. Must contribute to the overall success of team mandated goals and key performance indicators. Must be flexible regarding duties and hours of work, there More ❯