perspective. The Interim Business Systems Programme Manager will lead the delivery of a strategic programme to implement and integrate several core business systems across the organisation. These include a casemanagement system, housing and rent management system, finance system, learning management system, and applicant tracking system. The role requires strong programme leadership, hands-on enterprise and … inter-operability between systems to support efficient operations and reporting. Engage with senior leaders and operational teams to understand business needs and ensure solutions are user centred. Lead change management efforts to support adoption and maximise the value of new systems. Define and maintain the target architecture for their business systems landscape. Provide hands-on architectural guidance and solution … design to ensure systems are scalable, secure, and future proof. Experience: Proven experience delivering complex business systems programmes across multiple functional areas Experience with implementing and interfacing casemanagement, housing and rent management, finance, LMS, and ATS platforms Strong background in enterprise and solution architecture, with hands-on experience implementing stand alone and integrated systems Strong understanding More ❯
perspective. The Interim Business Systems Programme Manager will lead the delivery of a strategic programme to implement and integrate several core business systems across the organisation. These include a casemanagement system, housing and rent management system, finance system, learning management system, and applicant tracking system. The role requires strong programme leadership, hands-on enterprise and … inter-operability between systems to support efficient operations and reporting. Engage with senior leaders and operational teams to understand business needs and ensure solutions are user centred. Lead change management efforts to support adoption and maximise the value of new systems. Define and maintain the target architecture for their business systems landscape. Provide hands-on architectural guidance and solution … design to ensure systems are scalable, secure, and future proof. Experience: Proven experience delivering complex business systems programmes across multiple functional areas Experience with implementing and interfacing casemanagement, housing and rent management, finance, LMS, and ATS platforms Strong background in enterprise and solution architecture, with hands-on experience implementing stand alone and integrated systems Strong understanding More ❯
Morgan Hunt working with a large public sector organisation to recruit an eDiscovery case manager with Purview experience, on a 3 month contract. The successful candidate requires SC clearance.You'll be working with our legal teams, external law firms, Technology, and external technology firms to solve problems related to eDiscovery. You will also be managing eDiscovery risks, highlighting actions … retired in August 2025 Assign eDiscovery permissions Action requests by performing E-discovery digital investigation that attempts to find evidence in email i.e. Search for content in an eDiscovery case (Casemanagement) You'll also need: An understanding of the eDiscovery, with a good knowledge of eDiscovery tools (Microsoft) A background in managing some or all phases … of the eDiscovery lifecycle, such as collection, processing, review management and disclosures £700- £800 Per Day Inside IR353 month contractRemote positionSC clearance requiredPlease get in touch for further information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an More ❯
Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and caseManagement system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in Practice Management Systems/Document Management Systems/CaseManagement systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯
Dynamics workflows, and business rules. Familiarity with Azure Logic Apps, Azure Functions, or related integration patterns. Experience designing entity models, data flows, and UI forms within Dynamics. Understanding of casemanagement or approval workflows (ideally in financial services or regulated settings). Dynamics release management processes and tooling. Able to work cross-functionally with product, dev, and … and deployment strategies. Working in an agile environment, at pace. Role responsibilities - Translate business workflow and underwriting processes into Dynamics 365 workflows, forms, entities, and rules. Design and configure case/entity models, relationships, and audit requirements in Dataverse. Implement business logic and automation via Power Automate, Business Rules, or plug-ins. Integrate with upstream ingestion tools to automate … case creation. Work with Azure engineers on integrations with enrichment services, document APIs, and external systems (e.g., Moody's, policy admin). Configure role-based access, auditing, and change tracking. Define/document configuration for long-term supportability. If you think you look a good match for this position, please send your CV for immediate consideration MS Dynamics Specialist More ❯
Lead on performance insight by managing, analysing, and presenting high-quality data Support service improvement by identifying trends, risks and opportunities Drive digital innovation by enhancing and developing our casemanagement system Enable accountability by creating and maintaining a live SEND Local Area Dashboard using tools such as PowerBI Collaborate with key partners across education, health, and social … regional and national statistics Oversee statutory data returns including SEN2 and DfE submissions Work with SEN finance to identify cost savings and inform funding models Maintain and evolve the CaseManagement System (Synergy) Develop dashboards to support scrutiny and strategic decision-making Train staff on effective data usage and system best practices Lead data quality assurance, error resolution More ❯
report into the Employee Relations function in EMEA. The Employee Relations Consultant will: Conduct ER investigations and recommend appropriate actions consistent with Cisco's policies and practices. Maintain comprehensive case records and document investigation findings. Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively. Remain respectful and empathetic in face … investigation. Advise on disciplinary action recommendations for matters handled by other groups. Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation. Coach and counsel management and employees daily on a variety of complex ER case matters. Consult and collaborate with Global ER, P&C peers, Country support/acceleration, Employee Legal team and … other cross-functional team members and partners. Research and apply regional or country requirements as they relate to employment-related casemanagement, programs, policies, tools and processes. Participate in the improvement, design and education delivery of global programs managed within the team. Uphold and integrate Cisco's Guiding Principles in all actions, decisions and interactions. Foster a culture More ❯
intelligence information, producing well written reports to serve a range of intelligence requirements for our clients. Fluent English combined with either Danish, Swedish or Norwegian will be ideal. Investigative casemanagement and research Execute and conduct investigations for a range of business intelligence projects including due diligence, strategic intelligence, ESG DD, market entry studies, asset identification, litigation support … and ensure that our proposals deliver solutions tailored to those needs Work with colleagues to manage the entire project cycle, from initial client request to proposal drafting, acceptance, source management and research, project management, report delivery, and invoicing Liaise with our human source network and expand it by cultivating contacts Work with colleagues to manage project resources and More ❯
QA advocate. Collaborate with your team and help QA and test Jira tickets Expand QA Automation frameworks and features to increase Test Coverage Perform test analysis, design, execution, defect management and stakeholder engagement Work with Senior QA Engineers and the QA Manager to implement wider QA and Testing initiatives. What you will need: Hands-on experience in Automation Frameworks … in SQL, including creating complex queries Good hands-on experience with UNIX/Linux commands and scripting skills Relevant degree in a numeric discipline, or equivalent work experience Test Casemanagement (e.g. Zephyr/X-ray), Jira and confluence (or similar) experience Excellent written and spoken English Added bonus if you have: Docker/Kubernetes experience Non-functional More ❯
various clients, patent and trade mark offices, or agencies around the world Main duties and responsibilities: Docketing patent, trade mark and design renewals information accurately within the firm's casemanagement systems (Patricia & CPI). Ensuring all renewal deadlines are met in a timely manner for our UK and German offices Acknowledging client instructions and acting upon them … agents, and responding to inquiries as needed. Preparing and sending monthly renewal reminders with cost estimates Supporting billing processes and addressing any related billing enquiries, including invoicing and matter management Attending to renewal payments directly at relevant Offices Instructing foreign renewal payments via our national offices, foreign agent's or renewal providers Full responsibility for day to day renewal … management Education/qualifications/experience: Previous Patent and/or trade mark administrator experience, preferably including management of renewals Good working knowledge of electronic filing systems Good oral and written communication skills Able to manage competing demands and work well under pressure Knowledge and technical skills: Excellent IT skills, including Outlook, Microsoft Word, PowerPoint and Excel Previous More ❯
Key job responsibilities Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Process Accounts and Billing related customer cases through casemanagement, email, chat and phone tools Performing deep dive analysis on Enterprise customer accounts and billing statements Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Building … years of experience working in the Customer Service/Contact Center industry. • Demonstrated working knowledge in at least one technology domain area (cloud computing, internet, network, software, security, account management, Amazon services) PREFERRED QUALIFICATIONS • Experience in account management positions and/or working with Enterprise customers • Proven success in a fast-paced support environment • SQL and/or More ❯
on the Lawhive platform, ensuring they have everything they need to focus on what they do best - delivering great legal advice and an exceptional client experience. From platform guidance, casemanagement support and fielding compliance related questions you'll help create a smooth and seamless experience across every touchpoint. This is an excellent opportunity for someone with legal More ❯
highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for CaseManagement System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage … case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career … excellence. We're looking for experienced technical leaders. Key job responsibilities 1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management. 2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance. 3. Enable efficient data exploration, experimentation of large datasets More ❯
they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners … to deliver mission critical initiatives, and facilitate solutions and tools that will benefit SPS Operations. This role requires relationship building, stakeholder management, troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities - Build knowledge and understanding of the WFM tools and solutions provided to stakeholders - Lead engagements with matrix partners on initiatives … Create a mechanism to gather feedback during the project lifecycle - Regularly communicate project status, issues, and risks, and gather updates from cross-functional teams - Assist customer teams in change management strategies to ensure successful change management process implementation - Provide on-call support which will require some nights and weekends. - Occasional business travel and travel to other company facilities More ❯
HR policies, procedures, and best practices, ensuring fair and consistent handling of HR matters in accordance with UK employment law and company requirements Providing support to managers on performance management, including managing probationary periods and annual appraisals Supporting onboarding and offboarding processes, including inductions, managing the onboarding process, overseeing leaver procedures, and conducting exit interviews Assisting managers with Employee … Relations issues, attendance, disciplinary actions, and grievances, including coaching and casemanagement from start to finish Maintaining HR procedures, templates, KPIs, and HR systems and records, ensuring accuracy and compliance Supporting audit processes and maintaining SOC2 certification by aligning processes with standards Managing HR data for accuracy, security, and completeness Preparing HR reports, analytics, and insights regularly and More ❯
14.41ph Booking number 390872 COMPANY Croydon probation office JOB ROLE BAND 2 LOCATION NPS Croydon Probation Office 4 Whitgift Street Croydon CR0 1EX United Kingdom JD This is a Case Administrator/Support Worker role. Applicants must have excellent cross-grade communication and interpersonal skills; a high level of IT literacy (including experience of O365 applications such as Outlook … TEAMS, Word and Excel); be able to operate in a fast-paced, risk-orientated environment; and be able to respond quickly and confidently to competing demands with excellent time management skills. The successful candidate will have a proven track record of effective organization and administration. This is a discrete role working to support a senior probation officer with Dyslexia. … up handwritten notes; arrange meetings with other professionals via email or phone calls; diarise meetings and tasks in calendar; print off selected documents; assist in the completion of pre-case allocation checklists; proof read reports; add contact log entries in casemanagement system as directed; navigate OneNote; ensure deadlines are met regarding reports; liaise closely with other More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
US TECH SOLUTIONS LIMITED
Duration : 12 months Global tech company seeking a skilled Project Manager- Transformation Delivery & Change Specialist to support cross-functional change initiatives and system implementations. Responsibilities: Coordinate transformation and change management projects Facilitate stakeholder communication, training, and UAT Track project timelines, dependencies, and adoption metrics Support delivery of scalable, compliant solutions Required Skills: 5+ years in project/change management in tech-driven environments Strong communication and stakeholder engagement skills Experience with Agile tools (Jira, Asana, etc.) Familiarity with CRM or casemanagement systems (e.g., Salesforce) Nice to have: Experience in regulated/compliance-driven industries PMP, PRINCE2, or Prosci certification More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
firm's goals and objectives. Lead and manage the IT department, including hiring, training, and mentoring staff. Oversee the selection, implementation, and integration of legal technology solutions such as casemanagement systems, e-discovery tools, and document management systems. Ensure robust cybersecurity measures are in place to protect sensitive client and firm data. Manage the firm's … IT infrastructure, including networks, servers, and communication systems, ensuring high availability and reliability. Collaborate with senior management and practice leaders to identify technology needs and provide solutions that enhance service delivery and client satisfaction. Drive innovation by staying abreast of emerging technologies and trends in the legal sector and assessing their applicability to the firm. Develop and manage the More ❯
necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in … can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for: 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. AML certification (e.g., CAMS or … and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and casemanagement systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results-driven, with a positive approach to overcoming challenges. The perks of being More ❯
following up with interested clients and overcoming objections to help them make informed decisions. Deliver an outstanding customer experience by being personable, persuasive, and knowledgeable about StrideUp's products. CaseManagement & Advisor Support - Keep the Process Moving Collect, review, and package customer documents to ensure cases are complete and ready for a formal assessment. Manage booking systems to … fintech environment. Confident communicator with a natural ability to engage, persuade, and build rapport with customers. Strong attention to detail -you'll be managing documents and ensuring accuracy in case preparation. Ability to work in a fast-paced environment , juggling multiple customer queries and tasks. Target-driven mindset with a focus on moving customers through the sales journey. Proficiency More ❯
delight. To secure these treasured moments, Storio group is seeking for a Security Operations Manager. For this role we're looking for a security leader that has excellent stakeholder management with responsibilities across Storio group's operating companies in the UK, Netherlands, Norway, France, Spain & Germany.You 'll also bring a wealth of technical expertise and be comfortable taking a … group-wide security goals. - Contribute to the broader security roadmap across Storio Group. Execution & Delivery - Own and deliver the Security Operations backlog and KPIs. - Maintain and enhance our incident casemanagement and response processes. - Coordinate incident response planning and simulation exercises with senior leaders and the board. - Manage external and internal audit and due diligence activities. Threat Detection … Response - Implement and maintain robust threat detection and response capabilities across cloud, on-premise, and factory systems. -Drive continuous improvement of our vulnerability management program. - Conduct threat intelligence analysis and report on emerging trends and risks. Collaboration & Mentorship - Build trusted relationships with technology partners, vendors, and internal teams. - Collaborate closely with product and engineering teams to identify and mitigate More ❯
and other incidents of interest. Post incident activities: - Provide lessons learnt meeting to the stakeholders - Lead and keep track on the follow-up activities - Document the incident in the casemanagement system and provide incident reports Always ready to jump in, in the event of security incidents. Requirements At least 5 years experience in the Cyber Security industry … to incidents involving Windows, Linux, macOS, as well as cloud environment Have knowledge of cybersecurity tools and software like NGFW, EDR, IDS/IPS, EDR, DLP, SIEM, other log management platforms, etc. Be familiar with the MITRE ATT&CK Framework and/or Cyber Kill Chain Be passionate on exploring new technologies and having creative initiative to boost the More ❯
VP of Sales, EMEA within NiCE Actimize. The Sales Director will lead an International Sales team for all activity in relation to the NiCE suite of AML, Fraud and CaseManagement software applications and associated solutions. How will you make an impact? Lead and motivate a sales team to achieve quarterly and annual sales target and maintain required … banks globally Experience in selling value-add solutions > $1mil ACV. Experience of selling complex, large scale software solutions, direct and via partners. Existing finance sector contacts, relationship and client management skills that effectively builds trust and credibly Ability to understand and position the value/and, or compelling benefits a business can derive from NiCE Actimize solutions. Excellent leadership More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TSR Legal
entirely remotely. Key Responsibilities Manage a caseload of residential property transactions from instruction to completion. Provide high-quality, client-focused legal advice and support. Utilise a proprietary, AI-enhanced casemanagement system to streamline processes and reduce administrative workload. Work independently while also engaging with the wider legal and tech teams as needed. Ideal Candidate Profile Qualified Solicitor More ❯
technology-led organisation, ideally supporting multiple geographies. Experience with Executive Coaching would be a great advantage but not essential. You have hands-on experience managing complex employee relations and casemanagement, including knowledge of UK employment laws and regulations. You have great attention to detail, a passion for delivering great customer experience and you can spot an opportunity … to us - explaining requirements/processes is key, but first comes the critical step of gaining buy-in from your stakeholders. Therefore, you'll have strong interpersonal and stakeholder management skills, building strong relationships with trust & confidence, as well as having the ability to influence. What do you get for all your hard work? A competitive compensation package (base More ❯