26 to 50 of 90 Case Management Jobs in London

Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support. Key Responsibilities Include: Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle Support the Service Manager in leading … operational delivery of the service Risk Management ownership, ensuring processes and policies are followed Financial Management, including petty cash and budget management Contract management and Internal auditing, admin, and general other duties as required. About You We are seeking a passionate, driven and motivated colleague ...

support across both the Mental Health and Court of Protection teams, with responsibilities including: Mental Health Administration • Assisting with keeping paperless files on our case management system, tidy, accurate and up to date. • Assisting with file opening, including completing risk management forms and relevant case … enquiries, including taking initial enquiry calls and contacting the relevant Mental Health Act Office regarding section dates and solicitor involvement. • Liaising with supervisors regarding case allocation. • Booking fee earners onto wards and maintaining the department's movements diary. • Completing letters and other administrative documentation. • Assisting with file administration, including ...

driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation to the client experience. This ISM acts as a trusted … partnerships and support clients fully leverage their investment in IDeaS solutions. This role is ideal for seasoned professionals experienced in SaaS, hospitality, or revenue management with a strong technical foundation and commercial acumen.We are specifically looking for Fluent French Speaking professionals. What you’ll be doing... Client Relationship Management ...

consultancy, with plenty of scope to develop your technical and consulting skills. What You'll Be Doing Configure, develop and optimise ShareDo workflows for case and matter management Build and deliver client portals, dashboards, reporting and BPMN-driven workflows Translate business and client requirements into practical, scalable ShareDo … with experience configuring and delivering business applications, workflow platforms or similar SaaS solutions. You'll ideally have: Experience with ShareDo or a comparable workflow, case management, low-code or business application platform Strong experience with Microsoft Word document automation, templates and document generation A good understanding of object ...

investment mandate processes. You will define how platforms including ComplyAdvantage, OCS, Salesforce and Snowflake work together, bringing greater consistency across data, workflow, decisioning, case management and user experience. The role combines Financial Crime domain expertise with enterprise and solution architecture, data and integration architecture, platform strategy and emerging … Financial Crime technology landscape. Define the strategic architecture across transaction monitoring, AML, sanctions and PEP screening, adverse media, onboarding, risk rating and case management. Create a unified architecture across data, workflow, decisioning and user experience, reducing fragmented processes and duplicated data. Assess and rationalise the existing technology landscape, including ...

investment mandate processes. You will define how platforms including ComplyAdvantage, OCS, Salesforce and Snowflake work together, bringing greater consistency across data, workflow, decisioning, case management and user experience. The role combines Financial Crime domain expertise with enterprise and solution architecture, data and integration architecture, platform strategy and emerging … Financial Crime technology landscape. Define the strategic architecture across transaction monitoring, AML, sanctions and PEP screening, adverse media, onboarding, risk rating and case management. Create a unified architecture across data, workflow, decisioning and user experience, reducing fragmented processes and duplicated data. Assess and rationalise the existing technology landscape, including ...

leads cyber defence operations (including the MSSP) and cybersecurity incident response across the organisation. This fits within the context of the broader organizational Crisis Management plan owned outside Technology. A key focus is optimising security tooling (e.g., SIEM, SOAR, EDR/XDR, NDR, email security, vulnerability scanning) and driving … strong vulnerability and threat management, using threat intelligence to prioritise defensive improvements. Key Responsibilities Own the incident response lifecycle (prepare, detect, analyse, contain, eradicate, recover), ensuring playbooks, tooling, and decision-making processes are in place and exercised. Lead and coordinate response to security incidents, acting as incident commander where ...

leads cyber defence operations (including the MSSP) and cybersecurity incident response across the organisation. This fits within the context of the broader organizational Crisis Management plan owned outside Technology. A key focus is optimising security tooling (e.g., SIEM, SOAR, EDR/XDR, NDR, email security, vulnerability scanning) and driving … strong vulnerability and threat management, using threat intelligence to prioritise defensive improvements. Key Responsibilities Own the incident response lifecycle (prepare, detect, analyse, contain, eradicate, recover), ensuring playbooks, tooling, and decision-making processes are in place and exercised. Lead and coordinate response to security incidents, acting as incident commander where ...

line — Payments, Investor Services, Issuer Services, or Trade. This role operates at the heart of the business, working at the intersection of commercial product management, client engagement, and AI delivery. You will manage significant components of the Global AI Product roadmap for your business line — contributing to strategic direction … just strategy Direct, day‐to‐day client engagement — you are regularly in the room with enterprise clients validating solutions and co‐creating products Use case ownership — you manage specific AI use cases end‐to‐end, from business case through to production and commercial launch Commercial discipline — you apply ...

provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour … Current Experience working in the Financial&Regulated/HLS industry. Core Clouds (Sales Cloud & Service Cloud) Familiarity with Sales and Service capabilities, including pipeline management, forecasting, case management, and omni-channel service delivery. Understanding of how enterprise sales and service teams operate and derive value from ...

line — Payments, Investor Services, Issuer Services, or Trade. This role operates at the heart of the business, working at the intersection of commercial product management, client engagement, and AI delivery. You will manage significant components of the Global AI Product roadmap for your business line — contributing to strategic direction … just strategy Direct, day-to-day client engagement — you are regularly in the room with enterprise clients validating solutions and co-creating products Use case ownership — you manage specific AI use cases end-to-end, from business case through to production and commercial launch Commercial discipline — you apply ...

have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. What You'll Do People Management and Team Development Provide day-to-day management for analysts across the NA, EMEA, and APAC pods, including scheduling, attendance tracking, and coverage planning … translated into updated team-facing documentation and practiced consistently. Who You Are Required Required 5 to 8 years of professional experience in crisis management, emergency operations, security operations, or a closely related field, with at least 3 years in a people management capacity overseeing a team ...

platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis, Requirements Gathering, Stakeholder Management, and Agile Product Ownership capabilities.This role will act as the bridge between business stakeholders and technical delivery teams, ensuring business requirements are translated into … scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage the Dynamics 365 CRM product roadmap.Define and prioritize business capabilities, features, and enhancements aligned with strategic objectives.Collaborate with business leaders to identify opportunities ...

Salesforce Service Cloud as their customer record solution, and it will sit alongside their services’ Line of Business Systems as the customer contact and case layer. They are seeking a contractor to: define what good looks like; establish the data and configuration standards; make the approach repeatable so teams … teams to make the best use of Salesforce. You will work to initially repoint the organisation’s existing customer forms to create a Salesforce case, set the case data standards, then help teams to work cases in Salesforce. The emphasis is on design and standard-setting ...

financial technology ecosystem, includingNetSuite, Kyriba, Concur, Stripe, Ramp, and system integrations throughBoomi. The ideal candidate combines strong technical expertise with financial systems knowledge, project management capabilities, and leadership experience to support global business operations. Key Responsibilities As the Global Financial Systems Administrator, you will: Administer, configure, and maintain enterprise … with Microsoft Excel, Word, and PowerPoint. Professional Skills Strong analytical and problem‐solving abilities with a hands‐on approach to delivering solutions. Excellent project management and organizational skills. Effective communication and stakeholder management across global teams. Ability to collaborate with colleagues across multiple countries, cultures, and business functions. ...

Financial Crime Team, providing direction, oversight and subject matter expertise across the Bank’s corporate banking and payment services activities. Working closely with senior management, business functions and regulators, they will be responsible for promoting a strong financial crime compliance culture, and ensuring the Bank’s financial crime framework … mandatory regulatory returns, statutory notifications and MLRO reports required by applicable legislation and regulatory requirements. Provide regular reports to the Board and senior management committees regarding the effectiveness of the Bank’s AML/CFT/PF framework, material financial crime risks, significant incidents, suspicious activity reporting, sanctions matters ...

turn ambitious plans into measurable results. What Open Age offers - 26 days annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

turn ambitious plans into measurable results. What Open Age offers - 26 days annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

turn ambitious plans into measurable results. What Open Age offers - 26 days’ annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

international bank is scaling its MicrosoftDynamics 365 Customer Service platform across Corporate & InstitutionalBanking. This is a hands-on delivery seat on a live programme — casemanagement, SLAs and omnichannel servicing on one side, real integration intotelephony, payments and account systems on the other. You will work close tothe business, not three … Dynamics 365 Customer Service and integration architecture; setthe patterns, standards and integration blueprint across the estate. Techno-Functional Consultant — bridgefunctional and technical: case, queue and SLA design and configuration plus plugins, flows and light integration. Functional Consultant — configure CustomerService, shape case, queue and SLA design, own requirements ...

where technology, architecture and regulatory excellence come together. You'll have the opportunity to design and evolve innovative Salesforce solutions across areas including customer management, complaints and outcomes, compliance workflows, financial crime and Know Your Customer (KYC) processes, regulatory reporting, case management and robust data governance. These ...

background Experience building complex integrations, APIs and data pipelines Financial Crime experience including areas such as: KYC AML Transaction Monitoring Screening Risk Ratings Compliance Case Management Strong data governance, lineage and data quality experience Experience with dbt, Airflow, Azure Data Factory, Dagster or similar tooling CI/ ...

link between internal business teams, IT stakeholders and external technology suppliers. This is a hands-on delivery role requiring strong project governance, vendor management and stakeholder engagement, including regular communication with senior leadership. Key Responsibilities Lead end-to-end delivery of business systems and SaaS implementation projects. Take ownership … governance. Experience Required Strong experience delivering IT and business systems implementation projects. Experience implementing SaaS platforms such as HRIS, HR, Finance, CRM, ERP or Case Management systems. Previous experience managing vendor-led or third-party system implementations. Strong project planning, governance, risk and dependency management experience. Comfortable ...

Tasks: Provide first line support to all colleagues via the various request methodologies (Phone/Ticket System etc) Manage requests via ticketing system (Case Management) within Salesforce Support Hardware/Software issues on company’s devices (Windows PCs, Apple Macs, iPhones & Samsung mobile devices) Manage accounts and licencing … Create clear and concise documentation of internal IT procedures and technologies where needed, along with user friendly guides and notes Complete asset and compliance management via Microsoft Endpoint, and other technologies Engage in asset purchasing and supplier relations where needed Report faults and maintaining logs on network and laptops ...

financial institutions. Domain-Driven Selling Leverage deep knowledge of AML, KYC, CDD/EDD, transaction monitoring, sanctions screening, adverse media screening, entity resolution, case management, and regulatory reporting to credibly engage compliance and risk stakeholders. Translate complex regulatory requirements and financial crime trends (e.g., sanctions evasion, mule accounts … customer feedback to Product teams to inform roadmap and competitive positioning. Contribute domain expertise to RFP responses, competitive evaluations, and proposal development. Pipeline & Forecast Management Maintain accurate and up-to-date pipeline, forecast, and account data in CRM. Provide regular, reliable forecasting to sales leadership. Identify and mitigate deal ...