351 to 375 of 638 Change Management Jobs in London

identifying gaps and opportunities for improvement. Collaborate with IT, operations, and finance teams to support the design and implementation of Faster Claims Payment solutions. Conduct impact assessments and support change management activities. Facilitate workshops, interviews, and working groups to elicit requirements and validate solutions. Develop functional specifications, user stories, and acceptance criteria. Support testing and quality assurance activities … financial regulations. Familiarity with Agile and Waterfall delivery methodologies. Excellent communication, documentation, and problem-solving skills. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence). Knowledge of claims management systems and data flows. Understanding of customer experience metrics and service-level improvements. Experience Demonstrable experience as a Business Analyst within the London Market Insurance domain Experience in process More ❯

support centre to fully digital ways of working. Responsibilities include designing and implementing new software, managing communication & engagement, and delivering training to the business. Key drivers include enabling remote management, driving quality, consistency, and technical efficiency. You will lead a team of project managers to implement and promote best project management practices across the business using innovative solutions. … Additional Responsibilities include: Lead and deliver IT Change Projects across 600+ gyms, managing a diverse project portfolio and ensuring alignment with business objectives. Establish robust project governance with comprehensive planning and clear visibility, including detailed roadmaps and regular status reporting. Design, create, and pilot systems to ensure intuitive user journeys, collaborating with product teams and end-users. Conduct stakeholder … and engagement. Foster cross-functional collaboration to meet business requirements, managing dependencies and ensuring alignment. Manage transition and rollout planning, including tailored training programs. Ensure effective project closure with change management processes, documentation, and support for adoption. Collaborate with international teams to implement communication, learning, and task management initiatives globally, adapting approaches to local needs. The Person More ❯

globe. Reporting to the LII International Tax Director, the Head of Tax Transformation will play a critical role in shaping the future of the LII tax function, driving significant change initiatives across tax function operating model. This role will be instrumental in ensuring the successful integration of tax requirements into a new general ledger program (One GL) and leading … Liberty GPT) or external providers' models where relevant. Develop and embed new ways of working within the tax function, promoting a culture of curiosity, continuous improvement and innovation. Stakeholder Management & Leadership: Build and maintain strong relationships with key internal stakeholders across Finance, IT, Operations, Risk, and Legal and the US Corporate Tax Team. Liaise effectively with external advisors, software … vendors, and tax authorities. Mentor and support junior members of the tax team in understanding change management principles and new technologies. Communicate complex tax and technical concepts clearly and concisely to non-tax audiences. Skills and Experience: Professional Qualification: CTA, ACA, or equivalent professional qualification with a strong focus on UK tax. Significant post-qualified experience in UK More ❯

Expertise in defining and managing environment roadmaps for Oracle Fusion (SaaS, PaaS, EPM). Oracle Fusion Cloud : Hands-on experience with SaaS Pods, patching cycles, refreshes, and segmentation. Release & Change Management : Strong background in planning, scheduling, and executing releases across multiple environments. PaaS & Integration Tools : Proficiency with Oracle Integration Cloud (OIC), IDCS, IAM, and other integration platforms. EPM … Cloud Management : Experience with Oracle EPM Cloud (PBCS, FCCS, ARCS), including provisioning and maintenance. Access & Data Management : Skilled in managing secure access and executing data refresh strategies. Incident & Problem Management : Ability to lead troubleshooting and root cause analysis for environment issues. Automation & Scripting : Familiarity with automation tools and scripting (e.g., Python, Shell) for environment tasks. Stakeholder Communication More ❯

Expertise in defining and managing environment roadmaps for Oracle Fusion (SaaS, PaaS, EPM). Oracle Fusion Cloud : Hands-on experience with SaaS Pods, patching cycles, refreshes, and segmentation. Release & Change Management : Strong background in planning, scheduling, and executing releases across multiple environments. PaaS & Integration Tools : Proficiency with Oracle Integration Cloud (OIC), IDCS, IAM, and other integration platforms. EPM … Cloud Management : Experience with Oracle EPM Cloud (PBCS, FCCS, ARCS), including provisioning and maintenance. Access & Data Management : Skilled in managing secure access and executing data refresh strategies. Incident & Problem Management : Ability to lead troubleshooting and root cause analysis for environment issues. Automation & Scripting : Familiarity with automation tools and scripting (e.g., Python, Shell) for environment tasks. Stakeholder Communication More ❯

Expertise in defining and managing environment roadmaps for Oracle Fusion (SaaS, PaaS, EPM). Oracle Fusion Cloud : Hands-on experience with SaaS Pods, patching cycles, refreshes, and segmentation. Release & Change Management : Strong background in planning, scheduling, and executing releases across multiple environments. PaaS & Integration Tools : Proficiency with Oracle Integration Cloud (OIC), IDCS, IAM, and other integration platforms. EPM … Cloud Management : Experience with Oracle EPM Cloud (PBCS, FCCS, ARCS), including provisioning and maintenance. Access & Data Management : Skilled in managing secure access and executing data refresh strategies. Incident & Problem Management : Ability to lead troubleshooting and root cause analysis for environment issues. Automation & Scripting : Familiarity with automation tools and Scripting (eg, Python, Shell) for environment tasks. Stakeholder Communication More ❯

the day-to-day performance of technical support operations, including field services, helpdesk, and on-site engineering. Establish and continuously improve processes for: Ticket triage and escalation Critical incident management (acting as Incident Lead) Documentation, technical note quality, and internal handovers On-call scheduling, time tracking, and PTO compliance Partner with project and infrastructure teams to ensure smooth coordination … on change management and client projects. People Leadership Lead, mentor, and develop a high-performing team of ~18 technical staff across all tiers and disciplines. Build a culture of accountability, continuous learning, and operational ownership. Own the recruitment, onboarding, and development roadmap for engineering roles, ensuring capability keeps pace with business needs. Run structured 1:1s, performance reviews … client stakeholders—ensuring SLAs are met and issues are proactively managed. Lead regular service reviews with top-tier clients, including delivery reporting and roadmap updates. Collaborate with Sales, Account Management, and Projects to ensure aligned messaging and coordinated delivery. Leadership Team Contributions Influence technology stack direction , including tooling, monitoring, RMM, and ITSM platforms. Drive capacity planning and workforce modelling More ❯

the day-to-day performance of technical support operations, including field services, helpdesk, and on-site engineering. Establish and continuously improve processes for: Ticket triage and escalation Critical incident management (acting as Incident Lead) Documentation, technical note quality, and internal handovers On-call scheduling, time tracking, and PTO complianc Partner with project and infrastructure teams to ensure smooth coordination … on change management and client projects. People Leadership Lead, mentor, and develop a high-performing team of 18 technical staff across all tiers and disciplines. Build a culture of accountability, continuous learning, and operational ownership. Own the recruitment, onboarding, and development roadmap for engineering roles, ensuring capability keeps pace with business needs. Run structured 1:1s, performance reviews … client stakeholders-ensuring SLAs are met and issues are proactively managed. Lead regular service reviews with top-tier clients, including delivery reporting and roadmap updates. Collaborate with Sales, Account Management, and Projects to ensure aligned messaging and coordinated delivery. Leadership Team Contributions Influence technology stack direction , including tooling, monitoring, RMM, and ITSM platforms. Drive capacity planning and workforce modelling More ❯

leadership and stakeholder engagement skills will be essential to maintaining alignment and driving progress across diverse technical teams. Key responsibilities: Proven experience managing complex technical transformation projects Strong stakeholder management, including engagement with senior and C-suite leaders Expertise in project and change management methodologies and tools Ability to manage budgets, risks, and project governance effectively Excellent … Information Job Reference: JO-51 Salary: £0.00 - £600.00 per day Salary per: day Job Duration: 6 months Job Start Date: 01/09/2025 Job Industries: Programme & Project Management Jobs Job Locations: Greater London Job Types: Contract Apply for this Job Name Please enter your full name. Email Enter a valid email address. Upload a CV Upload your More ❯

Technical Business Analyst - 2 year FTC Reports to: Head of Technology and Change Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment … services. The team It’s an exciting period of change at TT Club. To ensure these changes improve experiences to our people, members and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional … service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further. What You'll Do: Type of Work As a business analyst in the transformation More ❯

Technical Business Analyst - 2 year FTC Reports to: Head of Technology and Change Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment … services. The team It’s an exciting period of change at TT Club. To ensure these changes improve experiences to our people, members and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional … service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further. What You'll Do: Type of Work As a business analyst in the transformation More ❯

the heart of Vodafone's Cyber Defence organization: analyzing cyber threats and providing actionable insights to protect Vodafone and its customers from potential attacks. This role requires great people management skills, a deep understanding of cyber threat landscape, strong analytical skills, the ability to communicate effectively with stakeholders and to work collaboratively with colleagues of varying backgrounds and experience. … Lead one of Vodafone Group's Cyber Threat Intelligence Teams with line management responsibilities for several staff with varying levels of expertise and experience. Create and/or guide the creation of threat assessments and provide actionable intelligence to relevant stakeholders. Lead and support proactive investigations on priority threats through our Threat Action Groups/Threat and Vulnerability Reviews. … Support Incident Management/CSOC teams with intelligence and threat actors monitoring during ongoing incidents and in feeding early warning impacting Vodafone. Provide support and guidance as needed to support the development of trainee staff and experts alike. Collaborate with internal and external stakeholders to share threat intelligence and enhance security posture. Develop and maintain relationships with industry partners More ❯

join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll … metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards across our … Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem-solving and decision-making Nice-to-Haves Experience in e-commerce environment Understanding of More ❯

global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Workforce Management - Real Time Specialist OpenTable is looking for a team of Real Time Specialists to help manage the day to day of our 24/7/365 support centers. … You will be responsible for managing the workforce management processes including real-time, scheduling and change management to ensure that KPIs are met. In addition, this position also serves as the central point of contact for supervisors and senior management as related to service level information and KPI reporting. You will provide relevant reporting to leadership … real time exceptions into the WFM software that align with agent activity states (ad hoc training, 1:1s, or other schedule deviations) Monitor agent adherence and schedule compliance, advising management of outliers Basic maintenance of telephony system including troubleshooting issues and opening tickets with vendors Create reports to keep key stakeholders informed of contact center performance and customer experience More ❯

will help us define the future of American Express. Associate, Technology Risk & Control facilitates the identification, assessment, and mitigation of technology risks by conducting thorough risk evaluations, developing risk management strategies, and ensuring compliance with industry standards and regulatory requirements. Ensures that technology teams are meeting the requirements set forth in the Technology Resilience policies and standards. Assists in … weaknesses Ensures Technology teams are adhering to the organization's Resilience related policies and standards. Communicates and reports on successes and gaps Prepares reports and documentation to support risk management activities and compliance efforts, for internal stakeholders and leaders Conducts risk assessments to determine the residual risk within the organization's technology environments, ensuring all areas are evaluated for … security standards (e.g., ISO, NIST, FFIEC Handbooks, GDPR) Foundational knowledge of global technology standards and applicable regulations Foundational knowledge of technology control domains such as Disaster Recovery, Business Continuity Management, Security Governance & Operations, IT General Controls, Security Testing, and Cloud Security Skilled in enterprise risk management with an emphasis on operational risk management and technology risk Experience More ❯

Project description We are seeking an experienced Programme Manager to lead a high-impact Digital Transformation initiative focused on Client Lifecycle Management (CLM) for a prestigious banking client. This is a critical programme designed to enhance client onboarding, KYC/AML processes, and overall customer lifecycle efficiency through the implementation of modern digital tools and streamlined workflows. Responsibilities - Lead … into all solution components.- Report regularly to senior stakeholders, including executive steering committees and programme sponsors.- Mitigate risks and resolve issues to ensure programme delivery remains on track.- Drive change management and adoption strategies across global and regional teams.- Ensure programme documentation and artefacts meet audit and regulatory standards. SKILLS Must have - Proven track record (10+ years) of … programme management within large-scale digital transformation initiatives in the banking or financial services sector.- Deep understanding of Client Lifecycle Management, including onboarding, KYC/AML, customer due diligence, and regulatory compliance.- Experience with digital transformation technologies such as CLM platforms (e.g., Fenergo, Pega, Salesforce Financial Services Cloud), workflow automation, and data integration.- Strong leadership, stakeholder management More ❯

Understanding the variety of roles that make up delivery and proactively stretching yourself by taking on new challenges. Honing skills through active learning, practice and working effectively with others. Management of delivery engagements: With oversight from our Principal Consultants and/or Directors, working up to and/or taking responsibility for day-to-day management on client … strength and being greater than the sum of our parts. Skills, Knowledge and Expertise Strong awareness and experience of working in at least one of the following environments: strategy, change management/transformation, research, stakeholder engagement, innovation and analysis, with an interest in developing your skills to support strategy and change programmes Good problem-solving, analytical skills … data and technical colleagues, to develop robust, defendable solutions and recommendations to achieve goals Excellent interpersonal skills, calm under pressure and emotionally resilient, with a focus on effective relationship management Strong presentation, writing, communication and analytical skills, with a clear demonstration of excellent listening and questioning skills Comfortable working directly with clients and supporting the management of projects More ❯

a critical Trading operation Manage and troubleshoot Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and administer Microsoft Office 365 packages Utilise Microsoft Intune for device management and security Follow ITIL best practices for incident, problem, and change management Assist with the deployment and maintenance of desktop hardware and software Document and track issues … trading or finance services environment Strong knowledge of Windows operating systems and troubleshooting Confident managing and organising Active directory and its objects Experience with DNS and DHCP configuration and management Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook) Familiarity with ITIL processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability More ❯

a critical Trading operation Manage and troubleshoot Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and administer Microsoft Office 365 packages Utilise Microsoft Intune for device management and security Follow ITIL best practices for incident, problem, and change management Assist with the deployment and maintenance of desktop hardware and software Document and track issues … trading or finance services environment Strong knowledge of Windows operating systems and troubleshooting Confident managing and organising Active directory and its objects Experience with DNS and DHCP configuration and management Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook) Familiarity with ITIL processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability More ❯

people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role: As the Senior Director of Product Management at One View, you will spearhead the strategic vision and execution of UKG's One View Product and play a pivotal role in driving our product innovation strategy forward. … corporate goals. Working with the broader product teams to work on suite level initiatives to deliver meaningful outcomes for customers. Qualifications & Experience: Required: 10-15+ years of product management experience in a technology-driven organization, with a proven track record of leading and mentoring teams. Strong understanding of integrated platform solutions and user experience design principles. Experience in … Experience working in high-availability and compliance-driven environments. Analytical, metrics-driven thinker with a user-centred, data-driven approach to product development and decision-making. Excellent leadership, stakeholder management, and communication skills, with the ability to influence across all levels of the organization. Preferred: Experience in leading SaaS product management organizations and a deep understanding of the More ❯

internal teams and contractors to develop Alteryx workflows. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions and implement changes in line with Aztec's Change Management Framework. Ensure compliance with Information Security and Data Governance standards. Advocate best practices, provide training, share knowledge, and offer first-line user support. Translate business requirements into More ❯

We are seeking an experienced Bid and Proposal Manager to lead complex, high-value bids, enhance competitiveness, and shape bid strategies. This role requires proven expertise in bid management, strong commercial acumen, and the ability to manage complex projects while influencing stakeholders across multiple teams. Responsibilities Design and execute long-term bid strategies that strengthen our competitive position in … lost bids, driving continuous improvements. Manage complex stakeholder relationships across the organization and external partners, ensuring alignment with business objectives. Lead efforts to refine content within the Responsive bid management tool, ensuring efficiency and consistency. Research and implement tools that enhance RFP pipeline development, pursuit strategies, and capture planning. Drive change management initiatives related to bid processes … Experience in global sales environments, managing multi-regional teams. Expertise in procurement processes, including public-sector bidding. Ability to engage customers via presentations and bid portals. Proficiency in bid management tools such as Loopio and Responsive. Excellent stakeholder management and executive-level communication skills. Proven ability to manage complex issues and mitigate risks effectively. Strategic thinker with experience More ❯

how the business area fits broadly into Google, as well as its existing OKRs, KPIs, business plans, and operating plans. Minimum role qualifications requirement: 6 years of experience in management consulting, operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 4 years of experience with an advanced degree. 3 years of experience working with executive … amounts of information quickly and problem solve effectively, driving the development of compelling business recommendations. Additional skills required include: Advanced proficiency in Effective questioning Proficiency in KPIs Proficiency in Change management Advanced proficiency in Business insights and analysis Proficiency in Leadership alignment and stakeholder influence Advanced proficiency in Business area knowledge Advanced proficiency in Systems analysis Proficiency in … Project management skills Advanced proficiency in Data analysis Advanced proficiency in Stakeholder management Proficiency in Negotiation More ❯

or work independently to design effective solutions —operational or technical—that address identified requirements. What we are looking for:- You will have prior consulting experience (2+ years) , ideally within change and transformation and will ideally have exposure to working in a start-up or scale up environment. Hands-On Execution – A bias for action; willing to dive into the … details to ensure strategy translates into real-world results. Program & Change Leadership – Strong ability to structure, manage, and deliver cross-functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and More ❯

or work independently to design effective solutions —operational or technical—that address identified requirements. What we are looking for:- You will have prior consulting experience (2+ years) , ideally within change and transformation and will ideally have exposure to working in a start-up or scale up environment. Hands-On Execution – A bias for action; willing to dive into the … details to ensure strategy translates into real-world results. Program & Change Leadership – Strong ability to structure, manage, and deliver cross-functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and More ❯