226 to 250 of 495 Customer Insight Jobs in London

apparel, auto parts, or home improvement goods. This role owns the end-to-end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior. Here’s what your day-to-day might look like: Define Category … Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships. Measure Impact: Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases. What You’ll Need ...

data environments. Build robust SQL and Python-based data solutions for production use. Develop and enhance data models that support analytics, machine learning, and customer insight initiatives. Contribute to CI/CD processes, deployment automation, and version-controlled engineering practices. Collaborate with data scientists, product teams, and engineers ...

translate needs into detailed PRDs and requirements for delivery teams. Define KPIs and adoption metrics for Bloomberg's enterprise AI offerings, using telemetry and customer insight to shape direction. Communicate product vision, roadmap and commercial performance to senior leadership, building alignment across Product, Engineering, Commercial and Sales. ...

through planning, delivery, managing risks and dependencies, ongoing progress reporting through to closure. Expertise in eliciting and framing needs through discovery - translating stakeholder and customer insights into clear problem statements, hypotheses and decision-ready options. Strong process and journey analysis capability (current/future state), using qualitative and quantitative ...

marketing programs and leverage network effects to expand Paysafe’s reach and influence. Market Intelligence & Innovation : Oversee global market research, competitive intelligence, and customer insights. Identify emerging trends, new growth opportunities, and disruptive technologies to keep Paysafe at the forefront of consumer marketing. Brand Stewardship : Ensure consistent global brand ...

business. We're looking for an Ecommerce Experience Manager to own the Derek Rose website and ecommerce platform, creating on-brand, data-informed customer experiences. You'll work side by side with our Ecommerce Manager. You'll own our Shopify platform and tech roadmap, collaborate with our web development … about detail, uses data to make decisions, and wants every page to feel as considered as our product. What You'll Be Doing Site & Customer Journey Build and look after pages across the site, including product listing pages, product pages, the brand hub and campaign pages. Set the site ...

sell emerging, technically complex capabilities before they become established products. You will be responsible for turning the company's technology roadmap into real customer relationships, commercial agreements and revenue. The opportunity You will take ownership of the commercial pipeline across several complementary technology areas, identifying target markets, developing relationships … role will suit someone comfortable operating where the proposition is still evolving. Rather than selling an established catalogue, you'll need to understand customer problems, communicate credibly with technical stakeholders and work closely with engineering to shape solutions that can ultimately be delivered. Key responsibilities Develop and execute commercial ...

thousand sites in Europe. Our demonstrator in Devon has been generating since December 2025. We aren t selling a simulation; we can put a customer in front of a machine that runs. We are a start-up, with backing from the UK government and European Innovation Council. Around … projects ourselves, so our customers own the assets and we supply the equipment, the fluid, the controls and the engineering behind them. Get one customer right and it leads to a series of projects, not a single one. Purpose of the Role To own the commercial cycle in Europe ...

software and data solutions. You will build and mentor a high-performing marketing team, own the modern martech stack, and align campaigns with customer insight, ABM, and pipeline attribution while collaborating across product, customer #J-18808-Ljbffr ...

thousands of businesses and more than 4 million customers , Super is processing at a run rate of £1.5B and growing 4x YOY Our Values Customer obsessed: We only succeed when our customers do. Move fast : Build, test and improve quickly. Progress matters more than perfection. Own it : Be accountable … doing Shaping the roadmap — obsessing over the right problems, defining audacious success metrics, and making sure decisions are commercial and made with the customer in mind Driving impact that's measurable, meaningful, and repeatable based on data, market research, customer insight and convictionTaking products from zero ...

company: taking ambiguous problems, creating clarity, building the right systems, and driving work through to completion. You’ll work across strategy, operations, product insight, hiring, culture and special projects. One week you may be preparing an investor or board narrative, building a decision-making dashboard, or running a hiring … leverage—not simply to generate output. Excellent communicator: You can write clearly, communicate confidently with senior stakeholders, and tailor your style to the audience. Customer instinct: You care about what customers actually experience and can turn qualitative feedback into action. Low ego, high standards: You will happily organise ...

work closely with engineering, and obsess over outcomes for our customers. Product is organised into focused areas, each owning a distinct part of the customer and business journey: Money movements and Banking products - our business banking proposition Credit Products & Collections - credit lines, limits, pricing and collections Customer Experience … skills that can flex across any of these areas. What You'll Be Doing Owning the end-to-end design and delivery of a customer or business journey within your product area Mapping the full journey including "unhappy paths", where customers drop off, get flagged, or need manual intervention ...

apparel, auto parts, or home improvement goods. This role owns the end‐to‐end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior. Define Category Strategy: Formulate the category experience strategy and decide which categories … Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships. Measure Impact: Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases. What You’ll Need ...

Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and quantitative data, guiding product development and stakeholder engagement. Foster ...

Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and quantitative data, guiding product development and stakeholder engagement. Foster ...

Head Traders, Optimization Managers, Risk Directors, Procurement leads, and Chief Economists to secure adoption across business units. Market Feedback and Product Influence: Capture actionable customer insights and translate them into prioritized product and editorial requests to strengthen our competitive position. Forecasting and Pipeline Discipline: Maintain accurate CRM records ...

philanthropic initiatives. We’re united by a common goal to deliver lasting commercial, social and environmental benefit. About the role: Working with the Customer Insights Manager, you will help Grosvenor better understand its customers, including occupier sentiment, behaviour and use of our digital services. You will work across … will give you practical experience in survey research, data analysis, reporting and data visualisation while completing your Level 4 Data Analyst apprenticeship. Responsibilities: Develop customer and community insight. Support the design, delivery and analysis of surveys, including our annual customer survey and regular customer sentiment research. Working ...

experiences. We are seeking a commercially minded analytics leader to head our Product Analytics function, partnering with Product leadership to influence strategy and drive customer engagement across direct-to-consumer products. You will own the Product Analytics roadmap, develop predictive models, and lead a high-performing team, embedding customer insight throughout the lifecycle from #J-18808-Ljbffr ...

help define the design practice as the team grows. What you’ll do Own product design end to end, from an ambiguous problem and customer insight to a shipped experience Build a deep understanding of SEO, AEO and GEO workflows, then turn that complexity into simple mental models … shaping scope, resolving trade‐offs and staying accountable after launch Design information‐rich workflows, dashboards and agentic interactions that help customers move confidently from insight to action Produce high‐quality interaction and visual design, with strong hierarchy, states, responsive behaviour and attention to the details that make a product ...

diverse set of clients – from IT and digital teams to executive leadership – to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight‐driven design thinking. Ensure seamless collaboration between business … tools, and best practices. Skills Required Experience in a senior‐level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery ...

analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

deliver these services within the NHS in the future Our team members stay with us for an average of 4.3 years The Role: Customer Support Manager We’re seeking a Customer Service Manager to lead our frontline support function and ensure consistently excellent service. The role combines people … strong operational focus: managing performance and ways of working, while identifying improvements and solving problems as they arise. While the immediate focus is on Customer Support, there is scope for the role to evolve as the team and wider business develop. With responsibility across NHS contracts, B2C customers ...

retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly. Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that … automation within advisor workflows and channel routing to improve speed, accuracy, and the advisor experience. Collaborate with engineering, design, data science, and customer service operations to build scalable capabilities that serve both advisors and users. Define meaningful success metrics, run experiments, and use data and customer insights ...

successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their careers … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

Tech & Digital Product Operating Model, working together with the Engineering Lead to drive product success. This role focuses on understanding business and customer needs, defining product vision and ensuring the delivery of data and software products that align with strategic business goals. Product Managers are responsible for defining … their engineering counterparts focus on the how and when. Together, they ensure the team delivers valuable, high-quality solutions that meet both business and customer needs. Data Product Managers typically work with a cross-functional team and work closely with key stakeholders, including engineers, product development teams and other ...