376 to 400 of 494 Customer Insight Jobs in London

business models to identify opportunities for growth, optimisation, and long-term value. You will play a key role in representing the voice of the customer internally—sharing feedback, influencing product direction, and collaborating with stakeholders across the business to ensure customer insights are embedded in our decisions. … highly cross‐functional role, where you will work closely with Sales, Product, Operations, and Support teams to create a seamless and high‐impact customer experience. This role is a unique opportunity for you to join a global team, and be a key part of a growing business. What ...

between Dynamo’s engineering capabilities and our customers’ business imperatives. You are ensuring that Dynamo is not just "installed," but deeply integrated into the customer’s value chain. About the Role We are looking for Forward Deployed Strategists to help enterprise customers successfully deploy and operationalize AI systems … real-world environments. This role sits at the intersection of customer strategy, technical deployment, and commercial execution. You will work directly with enterprise customers to identify high-impact AI opportunities, shape deployment strategies, and drive successful implementation of Dynamo AI’s platform across customer environments. Forward Deployed Strategists ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … strategic customers by leveraging your technical expertise in data and analytics.Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalised engagement, and predictive customer ...

doingThis role will cover a broad range of work across the UK Cards product. Driving product and growth initiativesYou will identify opportunities to improve customer experience, engagement, conversion and business performance. Examples include: Designing and running experiments across acquisition, onboarding, engagement and retentionImproving customer journeys, product features … servicing experiencesUsing data and customer insights to prioritise product opportunitiesDefining MVPs and validating ideas before committing engineering resourcesWorking closely with engineering teams to deliver high impact improvementsBuilding operational leverage and AI-enabled workflowsWe want someone who actively looks for smarter and more scalable ways to work. Examples include: Improving ...

right place. Across the NHS, our technology supports Trusts, ICBs and GP practices to deliver more care outside hospital walls. As a Customer Success Manager, you help make sure our customers turn that potential into lasting adoption, measurable impact and better outcomes. Once a Luscii programme goes live … real work begins. As Customer Success Manager (or Impact Specialist , as the role is called within Luscii), you become the trusted day-to-day partner for a portfolio of NHS customers. You understand what they want to achieve, help them get the most from Luscii and make sure progress ...

position Sedna effectively. Use the Sedna platform regularly to gain hands-on understanding of its features, integrations and impact on customers' businesses. Leverage existing customer stories and results to showcase Sedna's real-world value to prospects. Build and qualify a pipeline of high-potential accounts across global shipping … outcomes. Lead any technical validation or trial processes, ensuring alignment between stakeholders and measurable success criteria. Negotiate and close deals with commercial rigour and customer-centricity, aligned to targets and timeline expectations. Ensure a smooth handover to onboarding and success teams so new customers experience immediate value. Create detailed ...

records and proactively manage your sales pipeline Sales & Account Acquisition Conduct product demonstrations and present the benefits of the platform to prospective clients Understand customer needs and recommend suitable solutions Handle objections confidently and follow up consistently throughout the sales process Achieve and exceed individual monthly sales targets Client … post-launch to maximise engagement and value Identify opportunities for account growth, renewals, and additional product adoption Continuous Improvement Provide feedback on market trends, customer insights, and sales performance Share customer objections and feedback to help shape future products and services Continuously develop sales skills and contribute ...

defined, stakeholders are diverse, and value must be discovered - not just pitched. You are comfortable engaging senior executives, navigating ambiguity, and building conviction through insight, data, and clear business narratives. You are energized by early-stage, high-growth companies where ownership is real, feedback loops are tight, and your … across travel, procurement, finance, sustainability, and operations to help them reimagine how travel is managed and optimized. You will operate at the intersection of customer strategy, product value, and market insight: shaping deals, influencing product direction, and helping define how Clarasight wins in the enterprise. Key Responsibilities ...

these technologies is important for effective architectural oversight. This role offers the opportunity to lead in a highly visible position, integral to strategic customer-facing projects across Europe. You will be involved in complex technical solutions directly impacting millions of end-users, especially within the utilities sector focusing … technologies. Key Responsibilities: Provide strategic leadership, mentorship, and guidance to technical leads and engineering managers, managing multiple teams and substantial projects. Collaborate closely with Customer Success and Project Delivery teams, aligning engineering capabilities with customer and business requirements. Drive agile methodologies, continuous improvement, and innovation within engineering practices. ...

transformation underway. We are actively evolving CRM into an AI-native product suite — one where intelligence is embedded across the full customer lifecycle, from acquisition to expansion. This is not a future roadmap; it's what we're building today. The CRM Sales group is at the forefront … strategy with company-wide goals for AI-driven revenue transformation, working closely with executive leadership and group stakeholders. Translate market trends, competitive signals, and customer insights into a differentiated product strategy for the CRM Sales group. Build Proactive Agentic Experiences Own the ideation, prototyping, and delivery of AI-powered ...

transformation underway. We are actively evolving CRM into an AI-native product suite — one where intelligence is embedded across the full customer lifecycle, from acquisition to expansion. This is not a future roadmap; it's what we're building today. The CRM Sales group is at the forefront … strategy with company-wide goals for AI-driven revenue transformation, working closely with executive leadership and group stakeholders. Translate market trends, competitive signals, and customer insights into a differentiated product strategy for the CRM Sales group. Build Proactive Agentic ExperiencesOwn the ideation, prototyping, and delivery of AI-powered experiences ...

including France, Belgium, Germany, UK and the broader EU ViDA framework. The Head of eInvoicing Product Management lives at the intersection of product strategy, customer insights and engineering execution. The role will define and drive the strategic direction of Quadient’s eInvoicing product portfolio, including our PA/Peppol … categories in B2B SaaS,while leading a global team of product and product marketing leaders. The role partners closely with R&D, Marketing, Sales, Customer Success, Partners, to scale our eInvoicing business across France and the broader EU mandate markets. Strategic Responsibilities Define and communicate a compelling long‐term ...

finance believe in. It also means closing multi-site, often multi-country deals with many stakeholders. You'll work alongside Sales Development, Solutions Consulting, Customer Success and our IFS partners, and you'll have a real say in how Poka grows its European business. This is a high-impact … clear value Handle cross-border deals where group-level decisions have to work for local sites, works councils and regional IT Partner closely with Customer Success and other teams so customers move smoothly from signature to long-term value Keep opportunities, forecasts and account activity accurate ...

showcasing SLCLead and provide input to RFI and RFP responsesOwn the technical relationship throughout the sales cycleCollaborate with SLC product team, feeding real-world customer insights back into the product roadmap, ensuring SLC is meeting the demands of the pharmaceutical industryRequired: Minimum of 5 years' experience programming … termsAbility to influence executives and guide enterprise-scale technology adoptionFull professional proficiency in English (written and spoken)Experience conducting and running workshopspractical experience in customer-facing technical roles (PreSales, Solutions Consulting, Technical Consulting, Training, Business or Technical Support or similar).Strong ability to explain and demonstrate SAS language behavior ...

provide input to RFI and RFP responses Own the technical relationship throughout the sales cycle Collaborate with SLC product team, feeding real-world customer insights back into the product roadmap, ensuring SLC is meeting the demands of the pharmaceutical industry Required: Minimum of 5 years' experience programming … influence executives and guide enterprise-scale technology adoption Full professional proficiency in English (written and spoken) Experience conducting and running workshops practical experience in customer-facing technical roles (PreSales, Solutions Consulting, Technical Consulting, Training, Business or Technical Support or similar). Strong ability to explain and demonstrate SAS language ...

Move First. Learn Fast **Job D****escription****:** Darktrace is looking for a Manager, Content Marketing to create compelling content that brings our product, customer, and category stories to life across formats. Working closely with Product Marketing, Campaigns, Threat Research, and subject matter experts across the business, you'll translate … external freelancers/agencies as needed. **Content Creation & Multimedia Storytelling** * Write and edit high-quality long-form content, including thought leadership articles, reports, customer stories, ebooks, and blogs,* Create short-form content that supports integrated campaigns, social channels, email nurture programs, and executive communications,* Develop content for emerging formats ...

about the pace of progression through the sales cycle. The successful Sales Executive will develop strong relationships, drive new business sales and grow our customer base. Key Responsibilities Ability to work in a fast-paced, innovative environment, selling OEMS and associated solutions to both buy side and sell side … time of year. A highly methodical approach to managing multiple complex enterprise deals simultaneously Meticulous data hygiene as it relates to pipeline, customer insights and deal metrics in Salesforce or an equivalent CRM Skills, Knowledge and Expertise Substantial prior experience in new business sales required, in particular experience ...

enforcement, and reducing risks from interconnected third- and fourth-party integrations). You’ll also establish measurement and feedback loops to assess effectiveness, reduce customer operational friction, and continuously iterate based on real-world results. You’ll be the strategic anchor for these initiatives aligning customer needs, internal … dashboards (UX). Collaborate closely with design teams to build intuitive, developer-friendly interfaces. Roadmap & Strategy: Deeply understand the application security landscape and analyze customer pain points to define, prioritize, and own the product roadmap. Voice of the Customer: Meet regularly with customers and partners to gather direct ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi‐year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

marketplaces. This role blends enterprise sales leadership with strategic business development, owning the vertical growth strategy end-to-end. The VP translates market and customer insights into actionable go-to-market plans, builds and scales strategic partnerships, and leads complex, high-value commercial opportunities. In parallel, this role … development. Operating in close partnership with Product, Marketing, Technology, Operations, and executive stakeholders, the VP ensures Paysafe's solutions are positioned to solve sophisticated customer needs across these verticals while delivering sustained, profitable growth. Key Responsibilities Vertical Growth Strategy & Go-to-Market Leadership Build and execute a multi-year ...

digital technology company Key Responsibilities Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements Develop learning strategies that support product adoption, implementation milestones and successful … case delivery Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans Use data and customer insights to identify risks, improve engagement ...