51 to 75 of 80 Customer Insight Jobs in London

deep understanding of learner behaviors and the ability to craft compelling product narratives that communicate Preply’s value and differentiation, ensuring positioning is insight‐led, globally scalable, and emotionally resonant. Go-to-Market & Lifecycle Strategy: Lead go‐to‐market (GTM) plans for new features and initiatives. Develop and execute … product marketing initiatives by closely coordinating with Brand, Growth, Product, CRM, Performance Marketing, SEO teams. Drive alignment between product launches, marketing campaigns, and customer insights to improve efficiency and consistency. Insights & Performance Measurement: Monitor and analyze campaign performance, integrating customer, market, and competitive insights to inform positioning ...

client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shaping solutions, and delivering high-quality CRM implementations in Agile environments. Key Responsibilities … Lead discovery sessions and translate business requirements into scalable Dynamics 365 CE solutions Configure and deliver solutions across Customer Service and/or Field Service modules (cases, SLAs, queues, work orders, scheduling) Design and implement Dataverse models, security roles, and business process flows Build and optimise Power Platform solutions ...

Data Steward Who We Are: With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which … naming conventions by reviewing, validating, and permitting records to be activated only when compliant with standards. Validate and remediate Salesforce records based on customer type, jurisdiction and request by maintaining the accuracy and completeness of compliance fields to adhere to applicable regulatory requirements, inclusive of contractual, customer credit ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

revenue growth of the Reusable Identity product family (Reusable KYC and Sumsub ID) by defining strategic positioning, leading GTM initiatives, and turning deep customer insights into measurable impact across the full funnel. What You Will Be Doing: Own positioning, messaging, and narrative for Reusable Identity solutions (Reusable … Sumsub ID), ensuring consistent communication across all customer touchpoints. Lead go-to-market strategy and execution for both B2B and B2C audiences, including new product launches and scalable launch processes. Drive growth and adoption by increasing Reusable KYC uptake among existing clients and accelerating direct end-user sign ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

involved in day-to-day work. The Role We are looking for an analytically driven professional to help us evaluate digital marketing campaigns, uncover customer insights, and turn complex data into clear, commercial recommendations for our clients. Analyse digital marketing campaigns to understand performance, audience behaviour, and business impact … reach and engage the right customers Evaluate what has worked, what has not, and recommend next steps for future campaigns Work with transactional and customer data to identify trends, value segments, and VIP customers Collaborate with account, media, and technology teams and contribute to client discussions and presentations Your ...

looking for a Senior Product Manager to join its product team at a pivotal stage of growth. The company builds tools that power customer-facing teams — leveraging AI across workflows such as automation, communication, and productivity tooling — and operates in a fast-paced, highly iterative environment where product decisions … balance short-term delivery with long-term strategy. Work directly with customers through regular calls to deeply understand workflows, pain points, and opportunities. Translate customer insights, internal feedback, and technical documentation into clear product direction. Collaborate daily with engineering on sprint planning, stand-ups, ideation, and delivery. Conduct competitor ...

move fast. We build boldly. We execute with purpose. And we do it together. 💼 About the role Looking for your first role in Customer Success? This could be the role for you, as a Customer Success Representative , you'll own the day-to-day success, retention, and operational … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You’ll guide ...

make the use of aviation and property more sustainable.**The opportunity**The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating … growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs* Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams* Develop ...

Permanent | Full-time SC Clearance eligible (no sponsorship available) This role is with a leading Microsoft Partner growing their architecture capability across Dynamics 365 Customer Engagement and Power Platform. Looking for experienced client-facing Microsoft specialists who already operate as the technical and design authority on enterprise transformation programmes. … into scalable, enterprise-grade solutions Define architecture decisions including configuration vs customisation Own data models, security architecture, and integration design Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights) Power Platform (Dataverse, Power Apps, Power Automate, Power BI) Azure integration services (APIs, Functions, Service Bus, Logic Apps ...

Role Define and drive execution of the product roadmap for Quantum Motion’s full stack quantum computing systems. Bridge internal innovation and customer adoption by using customer insights, market trends, and data analytics to guide product direction, continuously iterate based on user feedback and KPIs. Communicate product vision ...

first external funding round to support the next phase of product development and clinical partnerships. The Role We are looking for a Product & Customer Operations Manager to sit at the centre of the company and act as the bridge between our customers and engineering team. The primary focus … this role is product management and delivery coordination, ensuring that customer insights are translated into product improvements and that the engineering team remains aligned. You will help prioritise feature development, coordinate product delivery, and support the ongoing evolution of the PREMAZ platform. A secondary part of the role involves ...

involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. … development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer-centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures ...

across Dynamics 365 CE and the wider data platform. Key Responsibilities Act as the Product Owner for Dynamics 365 CE, driving delivery across Sales, Customer Service, and Customer Insights. Work closely with stakeholders to gather requirements and translate these into clear product backlogs and priorities. Collaborate with ...

work spans sectors such as utilities, telecoms, financial services and not for profit organisations, with a strong focus on predictive modelling for marketing and customer insight. The Role Build and refine predictive models, with a strong focus on propensity and scorecard style modelling. Translate client problems into analytical solutions … robust and commercially relevant. Present findings and recommendations to clients in a clear, engaging and non technical way. Contribute to reports, dashboards and insight packs that support client decision making. Your Skills and Experience Strong commercial experience using Python and SQL for data analysis and modelling. Practical experience building ...

technical guidance across API integrations, data‐workflow design, architecture, troubleshooting, and best‐practice implementation, supported by clear documentation. Partner with regional commercial teams - Sales, Customer Success, GPRG, Intelligence, and Product Management - to guide customers through evaluation, onboarding, and adoption. Bridge commercial and technical leadership by capturing and prioritising customer … refining methodologies. Shape global processes and automation initiatives that scale pre‐sales and delivery excellence. What You’ll Bring You are an experienced, customer‐facing technologist who thrives on turning technical detail into business value, earning trust through expertise, and collaborating globally to deliver measurable outcomes in pre-sales ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

intelligence business that works closely with leading brands across the consumer and retail landscape. With a strong reputation for delivering high quality, subscription based insight platforms and consultancy, the business is continuing to invest in its customer success function as part of its growth. They are now looking … hire a Customer Success Manager to take ownership of key client relationships, driving engagement, retention, and long-term commercial value across their subscription base. Overview: This is a highly client-facing role sitting at the intersection of insights, technology, and relationship management. You will manage a portfolio of clients ...

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from … simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster ...

strategy and execution. You'll balance three critical priorities: identifying and evaluating new market opportunities and country launches, ensuring US‐originated products serve international customer needs, and uncovering product opportunities that originate from markets where we already operate. What You’ll Do Market Expansion Strategy Evaluate and prioritize international … full playbook for go‐to‐market product requirements for new geographic markets International Product Advocacy Ensure US‐initiated products and features account for international customer requirements from conception through launch Represent non‐US market needs in product planning, roadmap discussions, and prioritization decisions Identify gaps between current product capabilities ...

automatically and across the globe. We are looking for Skimlinks’ next Senior Product Marketing Manager to sit at the intersection of Product, Commercial, and Customer, with a strong focus on product adoption, positioning, and go-to-market execution. This role is responsible for ensuring our products are not only … close partnership with Product, Commercial, and regional teams. Based in London (hybrid model), this role reports to the Senior Director of Product Marketing, Insights & Customer Experience (based in Paris). Key Responsibilities: Act as a key bridge between Product and Commercial, ensuring alignment on priorities, positioning, and impact ...

closure, driving growth in token consumption and revenue. Market & GTM Strategy Support: Track GenAl trends (foundation models, agents, Al infrastructure, and competitor moves); translate customer insights into tailored solutions and support GTM strategy with product and marketing teams. Strategic Account Management: Build trusted relationships with C-level and technical … companies to ensure satisfaction, retention, and expansion. Al Use Case Co-Creation: Understand clients' Al goals and business challenges; through deep dialogue and industry insight, jointly identify high-value Al opportunities Communicate the value of Alibaba Cloud's large models in the client's language, co-design practical solutions ...

advisor across the sales cycle, addressing questions related to architecture, integrations, security, and compliance while offering strategic guidance grounded in industry best practices. Translate customer requirements into fit‐for‐purpose solution designs, including proposed configurations or architectures, and articulate the expected business value using quantitative and qualitative measures. Collaborate … influence evaluation criteria, strengthen deal strategy, and overcome technical or commercial roadblocks. Lead proof‐of‐value or trial engagements by configuring environments, guiding customer evaluations, and validating outcomes against agreed success metrics. Use modern presales tools, including AI‐assisted workflows, to accelerate research, draft initial technical responses, summarize calls ...

SaaS solutions for the Office of the CFO, such as Accounts Payables, Accounts Receivables, Invoice Delivery and E-invoicing, Cash Management, as well as Customer Communications Management solutions. The roleisresponsible forshaping and driving the success ofQuadient’sEmbeddedPayments portfolio. This position is central toQuadient’sgrowth strategy, ensuring that payment capabilities … marketexpertise, and operational execution. It focuses on capturing value from over €100billionannual transactions processed throughQuadient’sSaaS softwareplatforms,byidentifyinganddelivering innovative payment solutions that meet evolving customer needs andcomply withregulatory standards across multiple regions. Your role in our future: Define and execute the global go-to-market strategy forembeddedpayment solutions, ensuring ...