51 to 75 of 185 Customer Insight Jobs in London

order to cash and unlock real-time financial intelligence. This is not a delivery role. You are expected to drive product direction through customer insight, commercial impact and bold thinking, with a specific focus on cash application outcomes across finance and accounts receivable workflows. About the team … data Turn messy real-world payment matching, reconciliation and exception-management challenges into clear, high-impact product solutions Partner with sales and customer success to shape how we position the product, showing real customer value rather than features alone Challenge assumptions continuously, asking whether we are solving ...

limit. The role: Senior Product Designer You'll be part of the BA.com & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage … Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data ...

skills gap. Key responsibilities, skills and experience - Strong experience as a Senior Product Designer, UX/UI Designer or similar, with proven experience designing customer-facing mobile app experiences. - Able to work across discovery and delivery, co-owning discovery with Product to understand customer problems, business goals … opportunities. - Confident using research and insight to inform design decisions, including usability testing, journey mapping, problem framing, and insight review. - Able to translate customer insights, product requirements, and business priorities into clear, simple, and effective design solutions. - Strong UI, interaction, and visual design skills, with the ability ...

EMEA operations of existing customers. Establish Gradial’s regional presence through executive relationships, industry networks, partnerships and strategic events. Collaborate with Marketing, Product and Customer teams to shape regional messaging, customer strategy and market priorities. Share customer insight, market feedback and competitive intelligence to inform Gradial … commercial plan. Experience selling to senior Marketing, Digital, Technology and Procurement stakeholders. Deep knowledge of the EMEA enterprise market and strong relationships across relevant customer and industry networks. Experience establishing a new region, territory or go-to-market motion with limited existing infrastructure. Strong understanding of marketing technology platforms ...

This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes. The Company They are a global consultancy … style organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

Global Aviation Intelligence. Cirium is at a defining moment in its evolution. As the world’s most trusted provider of aviation analytics and insight, we are making bold investments in a multi‐year growth strategy—strengthening our market leadership, accelerating innovation, and expanding the value we deliver across … business. Responsibilities Enterprise Strategy & Strategic Direction: Own the development and continuous refinement of Cirium’s long‐term enterprise strategy, grounded in deep customer insight, rigorous market analysis, and data‐driven decision‐making. Define strategic priorities and investment theses across products, data assets, markets, and emerging digital ecosystems. Partner ...

seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform … Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes. You’ll own the agentic transformation and the building process. It is expected that you: Discover and Prioritize AI-driven business use cases. Lead in what to build ...

shape a product used daily by customers, working closely with engineering and design teams to deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer … deliver high-quality releases Optimise product development processes and ways of working Leverage emerging technologies and AI tools to improve product delivery Drive customer-centric product decisions that improve engagement and retention What We're Looking For 2-4 years' experience in mobile product management Experience working on high ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

Product Manager will be responsible for assigned product capabilities and solution areas within the broader portfolio and will be accountable for delivering measurable customer and business outcomes. Success in this role requires a deep understanding of customer needs, accounting firm operations, product strategy, and data-driven decision-making. … Ownership Own assigned product capabilities, workflows, and solution areas within the Practice Management portfolio. Develop and execute product strategies aligned with portfolio objectives, customer needs, and business goals. Define and maintain product roadmaps that balance customer value, strategic priorities, technical considerations, and market opportunities. Make informed prioritization ...

EMEA operations of existing customers Establish Gradial’s regional presence through executive relationships, industry networks and strategic events Collaborate with Marketing, Product and Customer teams to shape regional messaging, customer strategy and market priorities Share regional customer insight and competitive intelligence to inform Gradial’s broader … across EMEA Experience selling to senior Marketing, Digital, Technology and Procurement stakeholders Deep knowledge of the EMEA enterprise market and strong relationships across relevant customer and industry networks Experience establishing a new region, territory or go‐to‐market motion with limited existing infrastructure Strong understanding of marketing technology platforms ...

fast-growing AI business building an agentic platform that automates operational workflows across the property industry. The company is already running more than 30 customer trials, including a major enterprise opportunity, and has secured funding that provides runway beyond 2028. With around 30 employees globally and plans to double … experimentation and production-ready product delivery. The current team is able to prototype quickly. Your role will be to introduce the product discipline, customer insight and delivery focus needed to turn that innovation into tangible commercial outcomes. You will take ownership of real customer problems, help define ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they can act independently. ...

agents. Within the CMO function, multiple AI agents will increasingly support (and in some cases lead): Campaign creation and optimisation Content generation and localisation Customer insight and segmentation Sales enablement and pipeline acceleration Executive and internal communications As highlighted in internal discussions, a key challenge is determining what … governance Value will be limited to task automation rather than end-to-end marketing transformation There is increased risk around brand consistency, compliance, and customer trust Costs and ROI of AI-driven marketing will remain opaque and unmanaged The AI Agent Manager will act as the product manager ...

agents. Within the CMO function, multiple AI agents will increasingly support (and in some cases lead): Campaign creation and optimisation Content generation and localisation Customer insight and segmentation Sales enablement and pipeline acceleration Executive and internal communications As highlighted in internal discussions, a key challenge is determining what … governance Value will be limited to task automation rather than end-to-end marketing transformation There is increased risk around brand consistency, compliance, and customer trust Costs and ROI of AI-driven marketing will remain opaque and unmanaged The AI Agent Manager will act as the product manager ...

they can be leveraged to drive client acquisition, engagement and retention at scale. Experience defining and executing digital product strategies that combine customer insight, behavioural analytics, data and AI to optimise digital journeys, improve conversion and engagement metrics, and deliver differentiated client experiences across global markets. Experience driving ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they can act independently. ...

Student or Graduate visas Turn complex data into influential business decisions. Join a leading UK financial services and technology organisation where data, analytics and customer insight shape major commercial decisions. As a Strategy Analyst Graduate, you’ll help develop strategies that improve products, support customers and drive responsible … business growth. You’ll investigate complex challenges, turn analytical insight into clear recommendations, gain support from senior stakeholders and work with cross-functional teams to deliver change. You’ll receive meaningful responsibility from day one, supported by a peer buddy, mentor and manager. What you could be working ...

after they go live. Translate market conversations into concrete next steps for commercial, infrastructure, finance, and legal teams. Match demand to deployable infrastructure Map customer requirements to specific sites, GPU configurations, power availability, deployment timelines, cooling constraints and commercial structures. Validate whether a demand opportunity is real, specific … commercially viable. Bring customer insight into decisions on site selection, capacity planning, technical configuration, and go‐to‐market. Own strategic accounts and relationships Build and maintain direct relationships with senior decision‐makers at key compute consumers. Track opportunities across timing, geography, technical requirements, commercial terms and procurement processes. ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...