Customer Care Associate
- Hiring Organisation
- Choco
- Location
- London, England, United Kingdom
ensuring customer order flow stays running and resolving customer issues as they arise.What you’ll doOwn customer issues from first contact through resolution across French and Spanish-speaking marketsBuild and deliver fast, reliable support workflows used by distributors in day-to-day operationsWork through messy, time-sensitive issues (order … high-pressure situationsStrong judgment in prioritization and real-time problem solvingAccountability when things go wrong and the drive to resolve issues fullyNative level of French speaking & writing is requiredFluency in Spanish and English (C1+ written and spoken)Working hoursThis is a customer-facing operational role with fixed coverage requirements. ...