51 to 65 of 65 Incident Management Jobs in London

Serve as the service owner, ensuring application availability, performance, and suitability for business needs. Translate business requirements into clear and actionable functional specifications. Lead incident management activities, coordinating with users, technical teams, and external vendors. Collaborate with global IT counterparts to define and deliver application roadmaps that support ...

prem estates, with exposure to cloud as the platform evolves. Key responsibilities Support and maintain RHEL and Solaris environments (100-200 VMs) BAU support, incident management, troubleshooting, and root cause analysis Build, patch, upgrade, and lifecycle management of Linux/Unix servers Improve automation and reduce manual ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

primary onsite representative for SOC operations, working closely with senior stakeholders while coordinating with offshore security analysts to ensure effective monitoring, threat detection, and incident response. The successful candidate will play a vital role in strengthening cybersecurity operations, improving detection capabilities, and ensuring operational excellence across the Security Operations … alerts, incidents, and operational requests. Oversee daily SOC operations, ensuring security monitoring, investigations, and response activities are delivered in line with agreed SLAs. Lead incident management for high-severity security events, coordinating across IT, infrastructure, and business teams. Guide and support SOC analysts across ...

modern technologies. About the Role - 3rd Line Storage Engineer As a 3rd Line Storage Engineer , you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure. You will work with technologies including NetApp and other enterprise storage systems, supporting configuration ...

dynamic campus. Key Responsibilities Lead and manage campus IT infrastructure, including network, Wi-Fi, AV systems, and devices. Oversee Microsoft 365 and identity management in partnership with central IT teams. Manage the device estate via Microsoft Intune, covering staff laptops, teaching spaces, and shared devices. Ensure operational continuity … teaching, learning, and student support services. Supervise IT service desk operations, incident management, and problem resolution. Manage vendor relationships, service contracts, and renewals. Maintain and enhance cybersecurity practices, data protection, and compliance standards. ...

similar tools. Monitor network performance and optimize traffic engineering policies. Collaborate with cross-functional teams including cloud, security, and DevOps. Provide support for incident management, root cause analysis, and service restoration. Required Skills & Qualifications Bachelor's degree in Computer Science, Telecommunications, or related field . 3-7 years ...

stacks (Prometheus, Grafana, OpenSearch) as code. Observability & Monitoring: Implement automated alerting and dashboarding that provide Real Time insights into network health and traffic patterns. Incident Management & Post-Mortems: Lead technical troubleshooting for complex outages and conduct "blameless post-mortems" to drive systemic improvements. Your Present Skillset 3+ years … Network Operations role within a high-performance environment. Software Engineering Mindset: Strong proficiency in Python and Go for building automation, custom exporters, or network management tools. Observability Stack Expertise: Hands-on experience with Prometheus, Grafana, OpenSearch/Elasticsearch, and distributed tracing. Networking Fundamentals: Deep knowledge of TCP/ ...

Operations The Interim CTO will be accountable for the performance, security and reliability of all technology, data and IT services. Owns operational risk, resilience, incident management and disaster recovery, ensuring robust and continuously improving controls. Oversees infrastructure, cloud and third-party services to ensure resilience, recoverability and cost … clarity and trust; works effectively across senior peers. Delivery & Execution - gets things done in complex environments; balances pace with quality and resilience. Communication & Stakeholder Management - explains, listens, aligns and builds shared understanding. Operational & Risk Awareness - understands the realities of regulated operations and operational resilience. Adaptability & Continuous Improvement - responds constructively ...

3.This role requires candidates to work via PAYE through an umbrella company 4.Proven ability to implement automation, integrations, and operational workflows across monitoring and incident management tools If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format . ...

they identify, assess, manage and report their risks and issues through various tools and activities including risk and control assessments, key indicators, issue and incident management, and control assurance. • Deep dive on the Technology and Cyber KPI/KRI’s monitoring monthly trends and threats. Provide challenge … evaluation of risks for new products, systems and material change projects. • Provide subject matter expertise, and monitor and communicate the risk environment to management, and other key stakeholders effectively. • When required, supervise junior members of the team in second line oversight, business-as-usual (BAU) activities and change initiatives. ...

Point of Contact: Act as the primary contact point for the Information Commissioner’s Office (ICO) and for individuals (data subjects) exercising their rights. Incident Management: Lead the investigation and reporting of data breaches, ensuring rapid response and minimization of risk. Policy Development: Review and update data protection ...

services. Alert and take appropriate action Required Skills * Asset and configuration management. * Availability and capacity management. * Change Management. * Coding and scripting. * Continual service improvement. * Incident management. * Problem management. * Service management framework knowledge. * Testing. * Technical understanding Technical skills Cloud Platforms: Azure/AWS/GCP (compute, networking, IAM, storage …/GitHub Actions/Jenkins Monitoring & Observability: Prometheus, Grafana, ELK/EFK, Azure Monitor Networking & Security: Firewalls, Load Balancers, VPNs, Zero Trust, Identity & Access Management All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able ...

professionally with customers, including face-to-face interactions, ensuring a high level of customer satisfaction. Maintain accurate documentation of all support activities, including incident reports and resolution steps. Collaborate with third-party vendors and internal teams to resolve issues beyond the immediate scope. Participate in continuous service improvement initiatives … providing feedback and suggestions. Ensure compliance with company policies, procedures and security standards in all support activities. Support desktop and mobile device management through Intune, including policy application and troubleshooting. Monitor system performance and assist with the deployment of updates or patches as required. Required Experience: At least ...