with client contacts through effective communication and efficient, quality execution of client work Seek to be involved in a variety of work to ensure a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues Demonstrate commitment to Willis Towers … when dealing with clients/colleagues at all levels Manage teams of one or more junior associates to effectively deliver client projects on time and on budget Serve as line manager or mentor to more junior associates Qualifications The Requirements Data Science experience in a UK general insurance firm (personal or commercial lines) - either with experience across multiple lines … of business or a deep expertise in a particular line An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI Solid experience with data manipulation Experience with Python, Git (or other versioning tools) and MLOps is preferred An understanding of machine learning and statistical theory Experience with Azure More ❯
enterprise and products Propose technical solutions for storing data in distributed systems Create a model that works for small micro-services as well as big-data storage solutions in line with national infrastructure standards and frameworks Govern and support technical delivery of those solutions Line manage, mentor, train and develop others Qualifications: You will have a strong architecture More ❯
telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor's and line manager as required. Support the administration and basic configuration of the digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line … practice for cyber security and wider digital infrastructure. Assist in monitoring and maintaining the organisations ICT equipment, network infrastructure & CCTV, reporting faults and liaising with our ICT contractors and line manager for resolution. Support our ICT contractor's external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users and stakeholders throughout. Assisting More ❯
telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor's and line manager as required. Support the administration and basic configuration of the digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line … practice for cyber security and wider digital infrastructure. Assist in monitoring and maintaining the organisations ICT equipment, network infrastructure & CCTV, reporting faults and liaising with our ICT contractors and line manager for resolution. Support our ICT contractor's external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users and stakeholders throughout. Assisting More ❯
someone who is passionate about delivering meaningful change for the business through technology.How youll help us make health happen:Lead technical delivery and support of applications and services in line with strategy and roadmap.Align product development with Bupas Technology Strategic Framework, driving innovation and continuous improvement.Own run and change for technology products, applying DevSecOps to ensure secure, resilient services.Ensure … architecture standards.Build and lead multi-disciplinary teams, acting as scrum master when needed.Oversee full delivery lifecycle, embedding agility, automation, and continuous improvement.Provide technical leadership to the platform team, including line management.Manage asset lifecycle, promote cloud adoption, and integrate technical debt into product backlog.Coordinate cross-functional dependencies to improve delivery speed and agility.Ensure compliance with risk, security, and resilience standards.Lead … per policy.What youll bring: Senior technology professional with significant experience delivering complex product delivery. Experience in owning the change and run activities for technology products, including planning and backlog management, onboarding new applications, security and architecture governance, and delivery of operating models. Collaborative, with outstanding communication skills and a strong ability to work with diverse stakeholder groups, often translating More ❯
escalate any feedback, concerns, or suggestions for improvement effectively, in order to contribute to continuous improvement of our solution and service. Working within a Delivery Team as a first line contact for clients, for their software and hardware support needs on the phone and over email. Guiding clients through putting their ideas into action. That could be talking through … able to apply a logical mindset to your existing skills and knowledge to solve new and complex problems. Have a working knowledge of Microsoft Excel. Be proficient at time management and prioritisation in order to set you up for working to tight deadlines. Feel comfortable 'context-switching' and be able to work on multiple tasks and projects simultaneously and … require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use More ❯
storage solutions using AWS services such as S3, OpenSearch, Redshift, Step Functions, Lambda, Glue, and Athena. Architect RESTful APIs, ensuring security, performance, and scalability. Optimise microservices architecture and API management strategies, leveraging tools such as KONG Gateway, Lambda, and EKS. Collaborate with DevOps teams to implement CI/CD pipelines, Infrastructure as Code (IaC), and automation using AWS CloudFormation. … Mentorship: Provide technical leadership and mentoring to development teams, ensuring best practices in AWS, API design, and data architecture. Support the technical delivery team with troubleshooting and solution design. Line manage a Product Specialist, providing guidance on product packaging and administrative tasks. Qualifications What we are looking for: Proven experience (8+ years) in solution architecture, with a strong focus More ❯
advanced analytics to help stakeholders solve problems and make better decisions. As a Senior Analyst, you will be allocated to a part of the business and work with your line manager to maximise impact and value of your projects. You will achieve that through the application of your technical expertise, appropriate analytical techniques, clear storytelling, recommendations and timely delivery. … Profession Understand and engage other parts of DI&A as necessary Ensure that all work complies with the General Data Protection Regulation (GDPR) and adhere to all Partnership risk management and data privacy and security policies. Invest in your personal and professional development utilising the opportunities available to you Demonstrate a flexible approach to working, joining projects as needed More ❯
BSC technical expertise, as a senior SME, to assess Industry changes/developments to manage any impacts to both the BSC and operational processes. Capabilities and competencies: Able to line manage a small team of 1-3 people. In-depth knowledge of the BSC and BSC Processes. Experience in developing customer and technical journeys. Taking ownership of tasks and … Python, R, and data visualisation (such as Power BI, Tableau or other industry best practice tools). Experience of presenting to stakeholders Experience of building vendor relationships. Provide knowledge management content. Elexon career path/Potential next role(s): Product Owner Service Owner 28 days annual holiday + Bank Holidays Discretionary annual incentive scheme Life assurance Pension Private medical More ❯
seniority. Internally you will regularly collaborate with the Paid Search, Data & Analytics, and cross-channel performance media teams Responsibilities Key Responsibilities • Develop and implement SEO strategies and tactics in line with the client's business objectives; • Manage all-around SEO program for the client (technical, content, AI led, insights and reporting); • Ensure on-time delivery of high-quality work … to improve workflow within the account team and across teams at Starcom; • Research new ideas, trends, and technologies within the SEO space to educate clients and the Starcom team; • Line manage and upskill account executives, lead peer-to-peer trainings and knowledge sharing. Qualifications Skills & Experience Essential • Excellent written and verbal communication skills • Prior SEO work experience, preferably in … an agency environment with enterprise-level clients. • Prior experience line managing/mentoring a team of SEO/Owned Media specialists. • Prior experience in a client-facing role. • Prior experience in enterprise-level project management. • Experience with SEO, web analytics, and search research tools and technologies; • Confident, comfortable, and professional when communicating with clients and third parties. • Proficient in More ❯
to recruit a Head of Information. This is a senior role, accountable for our Register, the Register support team, the Opening the Register team, and the IG/Records Management team. Interviews are expected to take place on Tuesday, 2nd September, in person at Redman Place. Main duties of the job You should be a credible leader capable of … IVF, donor insemination, and human embryo research. This post can be office-based (requiring attendance at least once a week) or home-based, with office attendance specified by your line manager. Our office is located in Stratford, east London, near the Olympic Park. We offer flexible and hybrid working, generous leave, and pension arrangements. The HFEA is committed to … Workplace Award. Job responsibilities The Head of Information oversees the HFEA's information services, including the Register of treatments, the Opening the Register service, and Information Governance/Records Management, acting as the organisation's Caldicott Guardian to ensure personal data is handled ethically, legally, and confidentially. The role involves ensuring the quality and security of the Register data More ❯
Your mission Purpose of Job Act as the QA Documentation Controller for the business, ensuring that files stored and archived both within the electronic Quality Management System (eQMS; MasterControl) and outside of the eQMS are maintained appropriately according to relevant procedures. Support validation of the MasterControl system to assure compliance across all sites; supporting project and upgrade re-qualification … activities. Provide first line support to end users for the MasterControl system, providing training as required. Support the Quality Assurance team in other activities where requested. Job Description Major Activities Perform daily administrative tasks for the MasterControl System, including, but not limited to: User Management Document Review, Approval & Release Reviewing Batch documentation Setup and maintain training courses and … curriculum Workflow Management User Support eQMS and Document support during Regulatory, Competent authority and Third-Party audits. Issuance of Batch Manufacturing Records and Batch Numbers. Hard Copy Document Retention and Archiving. Organise and manage QA Document Control visibility and activities. Author and maintain procedural documents related to management of documents within the QMS Maintain documentation held externally from More ❯
records for clinical engineering personnel relating to ISO and the databases.o To organise and co-ordinate internal/external training programmes for clinical engineering personnel.o To assist the senior management team in maintaining the departments database and ISO 13485 Quality Management System (QMS) ensuring all associated paperwork is maintained and current.o Main site of work is at University … EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job description Job responsibilities To support the Service Leads and other members of the senior management team in providing effective and efficient leadership for the service, assisting with the introduction of change within the service. To directly deliver or facilitate the delivery of training programmes … within the Trust, ensuring training files are maintained and assisting to develop and maintain and electronic data base. To provide monthly staff progress and training reports to the senior management team. To develop and maintain electronic data bases to support the departments QMS and to provide detailed information to the department and its customers to include such things as More ❯
supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. Reporting to the Service Delivery Manager, the IT Apprentice will provide technical support for the School's IT systems, ensuring the smooth operation of technology services. Your … become a point of call for staff in resolving issues needing attention Providing support for various members of staff across the workplace departments Working under the direction of the Line Manager and other staff to support maintenance functions If necessary, operating phone systems, such as setting extensions or ensuring the readiness of laptops for new staff Various other roles … Support for the roll-out of installation and commission of new systems or upgrades Continual improvement, business Continuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making skills Digital technologies including collaborative tools, office suites, conferencing facilities and mass email tools Survey tools Social media tools More ❯
digital products, leading multidisciplinary teams, and embedding design best practices across our engagements. This role demands a deep blend of strategic thinking, hands-on design expertise, and outstanding client management skills. We expect you to lead with empathy and humility, fostering an inclusive environment where diverse perspectives are valued and everyone can do their best work. You'll be … solutions, from initial discovery and research through to high-fidelity UI design. Leading & Mentoring Teams: Provide technical leadership and mentorship to cross-functional design teams, integrating seamlessly with product management and engineering. You'll actively line-manage, coach, and foster the professional growth of junior to senior designers. Strategic Client Engagement: Act as a trusted advisor to C More ❯
our talented digital team, and ensuring the smooth, efficient execution of all things digital. This isn't just a production role; it's a blend of project and account management, where you'll be the crucial link between our clients and our digital design and development team. If you thrive on detail, love clear communication, and are confident in … off to launch, with a primary focus on website builds. You'll oversee timelines, budgets, and resources, ensuring projects are delivered on time and to the highest standards. Project Management: Organise our digital team, fostering a collaborative and productive environment. You'll be the go-to person for all digital project queries and ensure effective workflows. Client Management … especially Headless CMS will be crucial in translating client needs into clear, actionable briefs for the development team and confidently communicating technical concepts back to clients. Scope, Project & Retainer Management: Work meticulously on website projects and retainers, ensuring smooth ongoing operations and identifying opportunities to organically grow accounts. You'll be instrumental in helping to scope new projects, providing More ❯
to meet those objectives. Key Responsibilities Leadership and Vision: Lead, support, and mentor Directors and Engineering Managers to be more effective leaders, ensuring the growth and retention of top management and engineering talent. Drive the design and delivery of cloud-native, scalable, resilient, and secure distributed applications. Advocate for and implement strategic technological decisions that align with business goals. … latency applications in a Cloud-Native world. Leverage AI/ML technologies to enhance productivity across the SDLC phases and develop innovative business solutions and products. Project and Stakeholder Management: Manage cross-functional priorities and maintain strong relationships with major stakeholders. Lead significant projects with a focus on continuous delivery, infrastructure automation, and security implementation. Use a data-driven … of contemporary trends in security risks and technologies, ensuring the team remains ahead of the curve. Establish engineering best practices for application development, testing, deployment, and monitoring. Optimize workload management by taking on fewer projects or requesting more support for large projects. Strategy and Communication: Work on business strategy to define a compelling roadmap focused on growth, collaborating with More ❯
testing and acceptance testing Vendor negotiation and control Development and implementation for new features and services Establish and cease PC/Desktop Security systems Project and service delivery schedule management Careful consideration to ensure profitable systems and implementation Utilize/update ticketing system Maintain secure operations and keep the environment tidy Documented approach for implementation and modification Visit customer … premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager Coordination of operation flow with each department and customers Adhoc request from your line manager Business trips to EMEA and CIS countries Helpdesk Engineer Ideal Candidate: Wide knowledge and proficiency in PC software such as Microsoft WIN 10/… in English (Speaking Japanese would be an advantage) Ability to investigate and source answers to various email and telephony enquiries about technical issues Proven customer service experience Strong time management/multi-tasking & organisational skills Strong work ethic Reliable time keeping and attendance Solid administration background & a keenness to get involved & support all customer service areas in EMEA All More ❯
testing and acceptance testing Vendor negotiation and control Development and implementation for new features and services Establish and cease PC/Desktop Security systems Project and service delivery schedule management Careful consideration to ensure profitable systems and implementation Utilize/update ticketing system Maintain secure operations and keep the environment tidy Documented approach for implementation and modification Visit customer … premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager Coordination of operation flow with each department and customers Adhoc request from your line manager Business trips to EMEA and CIS countries Helpdesk Engineer Ideal Candidate: Wide knowledge and proficiency in PC software such as Microsoft WIN 10/… in English (Speaking Japanese would be an advantage) Ability to investigate and source answers to various email and telephony enquiries about technical issues Proven customer service experience Strong time management/multi-tasking & organisational skills Strong work ethic Reliable time keeping and attendance Solid administration background & a keenness to get involved & support all customer service areas in EMEA ** All More ❯
ll do You will play a vital role in leading and enabling the delivery of solutions that create value, drive efficiency, and increase performance for the business. You will line manage and guide a multi-skilled mobile apps engineering team, ensuring they have the necessary resources and skills to deliver end-to-end technical solutions for products. Your responsibilities … and Engineers to define the vision and technical direction of the products, as well as manage multiple deliveries and take end-to-end ownership of your products, including change management and service management. Driving the development of new features, promoting best engineering practises, and advocating for agile/lean delivery methodologies are also essential aspects of your role. Additionally … and driving technical excellence. Experience Scaling Mobile Applications - Background delivering consumer-facing mobile apps with significant user bases, understanding performance optimization, app store processes, and mobile-specific challenges. Engineering Management Expertise - Proven ability to handle standard EM responsibilities including team planning, performance management, goal-setting, conduct 121's, technical roadmap development, and engineering process improvement. Excellent Cross-Functional More ❯
Head of Content Development, London OR Birmingham Talent pool Academic - HE - Management - Academic HE Title Head of Content Development, London OR Birmingham Contract type QA HE Ltd Permanent Job advert Head of Content Development (digital learning) QA Higher Education, London OR Birmingham Based, Hybrid Working Are you a visionary leader with a passion for digital learning and academic excellence … creation and publication of teaching materials to meet programme deadlines. Develop and optimise content development processes and project workflows. Collaborate with academic staff to design engaging, pedagogically sound content. Line manage team members and support their professional development. Report to the Deputy Dean and contribute to strategic planning. Bring your experience: Essential Experience: Proven leadership in content development and … project management Expertise in designing multi-modal academic content Strong cross-functional collaboration skills Experience in higher education (desirable) Knowledge & Skills: Pedagogical expertise and digital learning innovation Proficiency in content authoring tools (e.g., Articulate 360), Microsoft 365, and project management apps Strong attention to detail, creativity, and problem-solving skills Excellent communication and emotional intelligence Qualifications: Undergraduate degree More ❯
a hybrid working arrangement that will require minimum 3 days travel into your local campus with some associated teaching duties (up to 8 hours). This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University … experiences and excellent student outcomes. This is a pivotal role that blends academic leadership with operational oversight. You will be responsible for associated operational administration, curriculum development and quality management and enhancement (including future accreditation by relevant professional institutions where appropriate). You will also line manage a number of lecturers for the programme/modules. About You More ❯
CHAT GBT IN YOUR APPLICATION OR ANSWERS WILL MEAN YOUR APPLICATION IS REJECTED AND WITHDRAWN. Your duties and responsibilities in this role will consist of: Assist in providing first-line support to users, resolving basic IT issues and escalating more complex problems to senior team members Log and manage support tickets using the helpdesk system, ensuring timely resolution of … relationships with users and provide exceptional customer service In addition to the duties listed, the jobholder is required to perform other reasonable duties (within the jobholders’ capabilities) assigned by line management. Company Values: Trust Trust is the bedrock of every successful business relationship. That’s why we always act openly, ethically and in good faith, single-mindedly pursuing our … Digital Support Technician, with training in how to: Helpdesk Operations and Functions Maintaining Digital Systems and Services Fundamentals of Digital Systems Administration of Digital Systems and Services Change Management Teamwork and Communications Introduction to System Security User and Stakeholder Training Working in Digital Support Data Operations and Security Pathways and Career Progression There is the potential for this role More ❯
With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to … tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll … ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can More ❯
on the Exec Team, giving us real influence over culture and business outcomes. You'll join a collaborative, low-ego team that includes: A Lead HRBP in London (your line manager) A UK-remote Senior Payroll & Benefits Specialist managing, international payroll, compliance and HR governance. A Budapest-based People Lead driving local HR delivery. A soon-to-be-hired … Do What We're Looking For You'll thrive in this role if you: Know your HR fundamentals inside-out: employment law, documentation, confidentiality. Are well-versed in performance management, and can support managers in cultivating high-performing teams Have experience supporting technical or product teams in a high-growth, fast-paced environment. Stay calm in a storm. People … bring us all sorts; and you're a steady, trusted voice. Know how to build relationships and influence others, even when the message is tough. Have strong project management skills -you're methodical, organised, and finish what you start. Have a bias for action. You don't wait for permission to make things better. Know when to fly solo More ❯
