Line Management Jobs in London

51 to 75 of 547 Line Management Jobs in London

Project Management Level 4 Apprenticeship

London, United Kingdom
Getting In Limited
What do you want to search? Keyword Apprenticeship Type Location Project Management Level 4 Apprenticeship Apply From: 18/02/2025 Learning Provider Delivered by REALISE LEARNING AND EMPLOYMENT LIMITED Employer Transport for London Vacancy Description Placement 1 - Surface Transport - 6 months: Understanding the operational business and the fundamentals of Project Management in a large organisation with … many different stakeholders. Placement 2 - Major Projects - 6 months: You'll gain stakeholder management experience with some of the biggest transport contractors in the UK. You'll support the Project Manager in contract management, package handovers, assessing risks and managing the budget. Placement 3 - London Underground - 6 months: You'll gain a holistic understanding of the station, from … for new projects so that the team can ensure they reach financial targets whilst gaining exposure to different types of engineering and technology projects. Key Details Vacancy Title Project Management Level 4 Apprenticeship Employer Description At TfL, our work goes beyond transport. We keep London moving - day in, day out. We're about building stronger connections, and helping people More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Director - Data Management, Europe

London, United Kingdom
Hybrid / WFH Options
The Travelers Indemnity Company
Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Senior Manager for Data Engineering, you will lead and mentor Data Management team members to achieve planned development and implementation goals and provide optimum support for all applications within the team's remit. This includes designing and building data solutions that … and procedures. Train users for effective system use. Guide and coach team members for knowledge sharing and career development. Identify synergies across group members. Provide regular project updates to line managers and business sponsors. Stay informed about new technologies and developments in the insurance industry, especially Cloud and AI. Perform other duties as assigned. What Will Our Ideal Candidate … products. Educational background with a BSc degree or higher in a relevant field. What is a Must Have? Bachelor's degree or extensive relevant data and analytics or data management experience. What Is in It for You? Private Medical Insurance: Single cover with options for dependents at your expense. Retirement: Company contributions to your Pension Plan, with options for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Application Support

London, United Kingdom
Burns Sheehan
the following: Leading a team of circa 10 IT professionals (predominantly offshore) in the operational and software maintenance of alarm signalling devices and platforms. Owning the 2nd/3rd line customer support for application, network, and device-related needs. Driving operational and project efforts within the team to ensure reliable change delivery. Overseeing team activities, assigning tasks, and ensuring … ideal Head of Application Support will have experience with the following: Experience with Microsoft Windows Server and Debian/Ubuntu Linux system administration. Demonstrable experience managing software development lifecycles. Line management experience, including managing offshore teams. Automation and configuration management skills. Experience in IoT and/or Fire and Security or similar industries at scale (100k+ devices More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead User-Centred Design Consultant

City of London, London, United Kingdom
Mastek
centred designer leadership. As a lead, you will contribute to the development of our UCD strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership and strategy Scope, deliver and lead end-to-end UCD activities in a … Create, maintain and quality control UCD deliverables from workshops to UR, wireframes and final product UX. Act as a troubleshooter, managing ambiguity and navigating organizational complexities. Embed business change management into the UCD process, ensuring that the impact of UCD solutions on the organisation, culture and people are understood and addressed Stakeholder Management: Effectively manage and communicate with … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage and mentor team members and lead community development activities. Requirements: Experience: Demonstratable UCD experience within agile teams and complex programmes Demonstrated application and mastery of UCD methods and More ❯
Posted:

Lead User-Centred Design Consultant

London Area, United Kingdom
Mastek
centred designer leadership. As a lead, you will contribute to the development of our UCD strategy, take the lead on client engagements collaborating closely with Mastek and client colleagues, line manage and mentor team members, and contribute to business growth. Key Responsibilities: User-centred design leadership and strategy Scope, deliver and lead end-to-end UCD activities in a … Create, maintain and quality control UCD deliverables from workshops to UR, wireframes and final product UX. Act as a troubleshooter, managing ambiguity and navigating organizational complexities. Embed business change management into the UCD process, ensuring that the impact of UCD solutions on the organisation, culture and people are understood and addressed Stakeholder Management: Effectively manage and communicate with … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage and mentor team members and lead community development activities. Requirements: Experience: Demonstratable UCD experience within agile teams and complex programmes Demonstrated application and mastery of UCD methods and More ❯
Posted:

IT - 3rd Service Desk Engineer

London Area, United Kingdom
Metroline Ltd
Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT Department Location London Job summary Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. Be required to travel to other Company offices or Associated Company locations. Main Responsibilities Advanced Technical Support: Handle complex … or upgrades. Conducts in-depth performance tuning and optimization of systems. Documentation and Knowledge Sharing: Develops comprehensive documentation for system architecture, configurations, and processes. Shares knowledge and trains 2nd line on complex issues and solutions. Collaboration with Vendors: Works directly with software and hardware vendors for support and issue resolution. Manages vendor relationships and escalates issues as necessary. Project … Leadership: Leads small IT projects, including migrations, upgrades, and new technology implementations, according to Prince2 standards. Responsible for project planning, execution, and resource management. Disaster Recovery and Backup Management: Oversees backup processes and ensures data integrity and availability. Strategic Planning: Evaluates emerging technologies and makes recommendations for adoption. Lead improvement activities. Essential Criteria for application Must be able to More ❯
Posted:

IT - 3rd Service Desk Engineer

City of London, London, United Kingdom
Metroline Ltd
Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT Department Location London Job summary Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. Be required to travel to other Company offices or Associated Company locations. Main Responsibilities Advanced Technical Support: Handle complex … or upgrades. Conducts in-depth performance tuning and optimization of systems. Documentation and Knowledge Sharing: Develops comprehensive documentation for system architecture, configurations, and processes. Shares knowledge and trains 2nd line on complex issues and solutions. Collaboration with Vendors: Works directly with software and hardware vendors for support and issue resolution. Manages vendor relationships and escalates issues as necessary. Project … Leadership: Leads small IT projects, including migrations, upgrades, and new technology implementations, according to Prince2 standards. Responsible for project planning, execution, and resource management. Disaster Recovery and Backup Management: Oversees backup processes and ensures data integrity and availability. Strategic Planning: Evaluates emerging technologies and makes recommendations for adoption. Lead improvement activities. Essential Criteria for application Must be able to More ❯
Posted:

IT - 3rd Service Desk Engineer

South East London, England, United Kingdom
Metroline Ltd
Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT Department Location London Job summary Provide 3rd line support to over 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. Be required to travel to other Company offices or Associated Company locations. Main Responsibilities Advanced Technical Support: Handle complex … or upgrades. Conducts in-depth performance tuning and optimization of systems. Documentation and Knowledge Sharing: Develops comprehensive documentation for system architecture, configurations, and processes. Shares knowledge and trains 2nd line on complex issues and solutions. Collaboration with Vendors: Works directly with software and hardware vendors for support and issue resolution. Manages vendor relationships and escalates issues as necessary. Project … Leadership: Leads small IT projects, including migrations, upgrades, and new technology implementations, according to Prince2 standards. Responsible for project planning, execution, and resource management. Disaster Recovery and Backup Management: Oversees backup processes and ensures data integrity and availability. Strategic Planning: Evaluates emerging technologies and makes recommendations for adoption. Lead improvement activities. Essential Criteria for application Must be able to More ❯
Posted:

Operations Manager

London, United Kingdom
Open Door
the Operations Manager include: To work closely with the CEO to ensure the efficient delivery of Open Door's clinical services in its various locations by providing leadership and management of the support service. Financial management and administration (oversight of management accounts and annual accounts; forecasts and budgets, etc.) To provide non-clinical project management for … key projects as designated by the CEO Line management of administrative staff, HR and Finance officer and volunteers Facilities, office and premises management Management of ICT Overseeing data collection, and flow to NHS Digital and funders HR management and administration Governance support including regulatory compliance, policies and procedures; to act as Health and Safety Officer … Protection Officer Administrative support of the Board of Trustees and attendance at meetings Participation in income generation, marketing and PR To support the CEO in developing Open Door in line with its agreed Business Plan/Strategy. About us Open Door is a young people's mental health charity that has been based in Haringey, London for 49 years. More ❯
Employment Type: Fixed-Term
Salary: £42000.00 a year
Posted:

Cloud Project Manager - Financial Services

London, UK
Inara
delivery. Key Responsibilities Lead and deliver the European Applications cloud migration programme to AWS Define and maintain the transformation roadmap in collaboration with senior stakeholders Enforce project governance in line with organisational standards Coordinate working groups and monitor progress through defined metrics Identify risks, manage issues, and ensure mitigation strategies are in place Provide clear and regular reporting to … the Cloud Governance Group and Technology Management Promote a culture of testing and effective transition to operations, embedding cloud metrics into BAU reporting Support efforts to drive automation and operational efficiencies across cloud services What We’re Looking For Demonstrated experience delivering cloud migration projects (AWS experience is essential) Proven ability to manage complex technology projects in financial services … or other regulated sectors Familiarity with project management frameworks and the ability to tailor approaches to suit requirements A self-starter with the ability to work across multi-disciplinary teams and remote stakeholders Strong communication and stakeholder management skills, including influencing at senior levels Proficiency with tools such as Atlassian Suite (Jira/Confluence) and Microsoft Office Relevant More ❯
Employment Type: Full-time
Posted:

Senior Project Support Officer

London, Canning Town North, United Kingdom
Telent Technology Services Limited
the project Coordinate and record meetings with varying parties. Keep accurate daily records of additional works, expenditure and issues encountered, Updating systems with appropriate information. Report daily to the line manager of outputs, problems, issues. Carry out other duties as requested by the line manager. Ensure all Job Pack Supporting Documents are included within estimate creation. Set Estimate … Required By Dates in line with delivery program Track build actuals against Survey returns Ensure governance for Estimate creation and approvals Manage and create Manual Orders for inclusive civils Attend Project Meeting Track/Report Weekly. Who you are: You are a detail-oriented and proactive professional with strong analytical skills and a keen eye for cost control. You … project teams. Your excellent communication skills allow you to build and maintain strong working relationships, ensuring transparency and trust across all stakeholders. You have a solid background in budget management, cost estimation, and financial reconciliation within project delivery environments. You are highly organized, capable of managing multiple priorities, and adept at maintaining accurate records and audit trails. Your problem More ❯
Employment Type: Permanent
Posted:

Senior or Principal Systems Safety / RAM Engineer

London, United Kingdom
Mott MacDonald
Systems Safety/RAM Engineer Croydon, United Kingdom/Bristol, United Kingdom/Glasgow, United Kingdom/London, United Kingdom/Birmingham, United Kingdom We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our … the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. About the role Due to continued growth, the Systems … of the key services provided by the team include: • Reliability, Availability and Maintainability (RAM) Planning and Analysis • RAM Modelling using Isograph Reliability and Availability Workbench • Systems Safety Planning and Management • Hazard Identification and Management • Safety Case Development. The Senior or Principal Systems Safety/RAMS Engineer will collaborate with experienced professionals within multi-disciplinary teams and will gain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Trainer

London, United Kingdom
Guy's and St Thomas' NHS Foundation Trust
workflow updates and EHR programme goals. You will assess competency, gather feedback and refine delivery. The role also involves supporting users, resolving issues and maintaining records in the Learning Management System (LMS). You will line manage one to two trainers, contribute to workflow reviews and Epic training build testing, maintain training environments and lead workshops. You'll … also support change management in complex settings. Epic certification and commitment to professional development are essential. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching … matter experts prior to release. Communicates highly complex work processes with knowledge of local workflows which may create contentious situations. Be responsible for decision making processes which may require management of hostile or highly emotive workshops or meetings. Guides staff on course of action to take during design of new patient pathways. Develop and delivers formal and complex presentations More ❯
Employment Type: Permanent
Salary: £54320.00 - £60981.00 a year
Posted:

Human Resources Assistant

London Area, United Kingdom
ALTEN LTD - UK
we support our customers' development strategies as well as their technological and sustainability transformation. Job purpose Within the Human Resources Department, the HR Assistant is responsible for the administrative management of personnel (consultants, managers and/or support function staff). Main duties and responsibilities HR Administration & Compliance: Manage all HR enquiries via the HR inbox and SNOW, ensuring … staying up to date with legislative changes. HR Operations & Employee Support: Draft and issue HR letters for various employment-related matters (e.g., end of employment, salary changes, leave entitlements, line manager changes, location changes, bonuses). Process payroll inputs, absences, and timesheets in HR systems, ensuring accuracy and compliance. Manage benefit enrollments, pension opt-ins/opt-outs, and … HR reports for senior leadership, audits, and compliance reviews. Maintain personnel records and conduct periodic data verification for accuracy. Ensure all due diligence in handling Employee Relations cases in line with company policies. Conduct quality checks on personnel data and payroll elements, ensuring accuracy and compliance. Support HR team projects and process improvements on an ad-hoc basis. Employee More ❯
Posted:

Human Resources Assistant

City of London, London, United Kingdom
ALTEN LTD - UK
we support our customers' development strategies as well as their technological and sustainability transformation. Job purpose Within the Human Resources Department, the HR Assistant is responsible for the administrative management of personnel (consultants, managers and/or support function staff). Main duties and responsibilities HR Administration & Compliance: Manage all HR enquiries via the HR inbox and SNOW, ensuring … staying up to date with legislative changes. HR Operations & Employee Support: Draft and issue HR letters for various employment-related matters (e.g., end of employment, salary changes, leave entitlements, line manager changes, location changes, bonuses). Process payroll inputs, absences, and timesheets in HR systems, ensuring accuracy and compliance. Manage benefit enrollments, pension opt-ins/opt-outs, and … HR reports for senior leadership, audits, and compliance reviews. Maintain personnel records and conduct periodic data verification for accuracy. Ensure all due diligence in handling Employee Relations cases in line with company policies. Conduct quality checks on personnel data and payroll elements, ensuring accuracy and compliance. Support HR team projects and process improvements on an ad-hoc basis. Employee More ❯
Posted:

Human Resources Assistant

South East London, England, United Kingdom
ALTEN LTD - UK
we support our customers' development strategies as well as their technological and sustainability transformation. Job purpose Within the Human Resources Department, the HR Assistant is responsible for the administrative management of personnel (consultants, managers and/or support function staff). Main duties and responsibilities HR Administration & Compliance: Manage all HR enquiries via the HR inbox and SNOW, ensuring … staying up to date with legislative changes. HR Operations & Employee Support: Draft and issue HR letters for various employment-related matters (e.g., end of employment, salary changes, leave entitlements, line manager changes, location changes, bonuses). Process payroll inputs, absences, and timesheets in HR systems, ensuring accuracy and compliance. Manage benefit enrollments, pension opt-ins/opt-outs, and … HR reports for senior leadership, audits, and compliance reviews. Maintain personnel records and conduct periodic data verification for accuracy. Ensure all due diligence in handling Employee Relations cases in line with company policies. Conduct quality checks on personnel data and payroll elements, ensuring accuracy and compliance. Support HR team projects and process improvements on an ad-hoc basis. Employee More ❯
Posted:

Managing Consultant, Advisors & Consulting Services, Strategy & Transformation

London, United Kingdom
MasterCard
Consultant Overview MasterCard Advisors, the professional services arm of MasterCard Worldwide, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard … s intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management Experience managing key client relationships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager (experience with Sanity Io)

London Area, United Kingdom
Hybrid / WFH Options
Kitty
to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Responsibility to upsell & grow project remits Perform risk management to minimise project risks Meet budgetary objectives and make adjustments to project constraints based on financial analysis The Candidate Our projects are often complex, and you will work in … following: Essential Experience: Experience in digital execution – either in an agency or digital production environment Experience in delivering websites and digital solutions end-to-end Process-driven: strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability Solid stakeholder & client management skills: more than just delivery, you should be great at aligning teams, managing … projects on track Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders 3 years of proven experience in project management, software development lifecycle, e-commerce or business development Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines Experience in retained website management More ❯
Posted:

Project Manager (experience with Sanity Io)

City of London, London, United Kingdom
Hybrid / WFH Options
Kitty
to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Responsibility to upsell & grow project remits Perform risk management to minimise project risks Meet budgetary objectives and make adjustments to project constraints based on financial analysis The Candidate Our projects are often complex, and you will work in … following: Essential Experience: Experience in digital execution – either in an agency or digital production environment Experience in delivering websites and digital solutions end-to-end Process-driven: strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability Solid stakeholder & client management skills: more than just delivery, you should be great at aligning teams, managing … projects on track Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders 3 years of proven experience in project management, software development lifecycle, e-commerce or business development Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines Experience in retained website management More ❯
Posted:

Project Manager (experience with Sanity Io)

South East London, England, United Kingdom
Hybrid / WFH Options
Kitty
to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Responsibility to upsell & grow project remits Perform risk management to minimise project risks Meet budgetary objectives and make adjustments to project constraints based on financial analysis The Candidate Our projects are often complex, and you will work in … following: Essential Experience: Experience in digital execution – either in an agency or digital production environment Experience in delivering websites and digital solutions end-to-end Process-driven: strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability Solid stakeholder & client management skills: more than just delivery, you should be great at aligning teams, managing … projects on track Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders 3 years of proven experience in project management, software development lifecycle, e-commerce or business development Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines Experience in retained website management More ❯
Posted:

EU AI Technical Governance Manager

London, United Kingdom
American Express
AI Act by reviewing technical information submitted by AI development teams Serve as a point of contact for internal stakeholders with regards to EU AI Act compliance and 1st line-of-defence AI governance Provide expert guidance on the design and implementation of technical controls to meet regulatory obligations (e.g. across accuracy, fairness, robustness), leveraging internal partnerships with stakeholder … teams (e.g. Tech, AI development and cybersecurity teams) Help design and roll-out training modules and guidance to support the development of AI systems in line with the EU AI Act Take responsibility for the AI registry used to capture the outcomes of the EU AI Act governance process, ensuring it is consistently updated with accurate AI system details … and desired outcomes Degree or equivalent experience in a relevant field (e.g., Computer Science, AI, Data Science, Statistics, Machine Learning, Engineering) Preferred Qualifications Experience managing a team, or of line management Knowledge of the EU AI Act and its obligations, and/or familiarity with adjacent regulations e.g., GDPR Familiarity with AI governance platforms and tooling Relevant industry More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Configuration Analyst

Chelsea, United Kingdom
The Royal Marsden NHS Foundation Trust
on-going achievements. Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification Supervise and provide day to day line-management to the Configuration Analysts within the team. Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements. Investigate … experience PRINCE2 Foundation Knowledge & Experience Essential Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment Knowledge of medical terminology Experience of supervising or line-managing staff, including contributing to or performing appraisals Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures Experience of … Epic configuration Desirable Previous NHS experience Experience of supporting change management Understanding of Information Governance Skills Abilities/Knowledge Essential Excellent organisational and planning skills Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers Intermediate knowledge of IT More ❯
Employment Type: Permanent
Salary: £54320.00 - £60981.00 a year
Posted:

Programmatic Manager (white goods client)

London, United Kingdom
Hybrid / WFH Options
Publicis Groupe UK
alpha/beta tests, securing agency or category firsts. Account Growth & Maturity Grow and develop the account, consistently improving performance, increasing investment and diversifying platform/product adoption. Team Management Effectively manage client deliverables, developing techniques to appropriately prioritize and distribute workload and responsibilities across the team. Ensure client needs are met and seek ways to improve efficiency through … by a Director, Associate Director, Manager & Senior Executive in London & 4 specialists based in our PGD hub in India. Responsibilities About the work End-to-end account and campaign management for your clients which includes media planning, finance, campaign setup, optimisation, and reporting Own the day-to-day relationship with key stakeholders including planners/account team and client … initiatives and workflows (i.e. written proposal submissions, idea development, pitch slides and account transitions) Design measurement solutions which showcase the efficacy of campaigns Support with the career progression and line management of Programmatic Executive and Publicis Global Delivery (PGD) support Qualifications What you need to succeed Previous experience within programmatic Self-driven, results-oriented, solutions-focused with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Design & Transition Lead

London Area, United Kingdom
HCLTech
projects The Service Design & Transition Lead will be a key member of the programme/project team, working closely with other areas of IT and the business as required. Line-management will be into the process owner, (Principal, Service Design & Transition) and the successful applicant will be expected to represent the Service Design & Transition function/team within … Warranty and Early Life Support documentation where required Service Risks assigned to owners and logged with IT Risk Operational processes Draft Work Orders for submission to Commercial and Vendor Management team Service Approach planning document Service Impact Assessment Expected Skills and Experience Deep and broad experience of leading the Service Design & Transition process and production of associated artefacts across … a variety of technology areas and project methodologies; A practical understanding of ITIL and experience of applying it in a maturing environment, as well as project quality and risk management concepts; Experience of RFPs and supplier selection processes including defining service requirements and SLAs An understanding of how Service Design & Transition process is affected when adopting a set of More ❯
Posted:

Service Design & Transition Lead

City of London, London, United Kingdom
HCLTech
projects The Service Design & Transition Lead will be a key member of the programme/project team, working closely with other areas of IT and the business as required. Line-management will be into the process owner, (Principal, Service Design & Transition) and the successful applicant will be expected to represent the Service Design & Transition function/team within … Warranty and Early Life Support documentation where required Service Risks assigned to owners and logged with IT Risk Operational processes Draft Work Orders for submission to Commercial and Vendor Management team Service Approach planning document Service Impact Assessment Expected Skills and Experience Deep and broad experience of leading the Service Design & Transition process and production of associated artefacts across … a variety of technology areas and project methodologies; A practical understanding of ITIL and experience of applying it in a maturing environment, as well as project quality and risk management concepts; Experience of RFPs and supplier selection processes including defining service requirements and SLAs An understanding of how Service Design & Transition process is affected when adopting a set of More ❯
Posted:
Line Management
London
10th Percentile
£31,500
25th Percentile
£50,375
Median
£75,390
75th Percentile
£94,875
90th Percentile
£120,000