51 to 75 of 505 Root Cause Analysis Jobs in London

recurrence, ageing, service‐level breach, data readiness, milestone exposure, dependency failure and reputational consequence. Triage material risks and issues, assess impact and likelihood, identify root cause and required decision‐makers, agree preventative, detective and corrective mitigations, and coordinate cross‐functional resolution through to evidenced closure and residual‐risk … plan, resource model, organisation view, RACI, RAID log, decision log, action tracker, implementation scorecard and management dashboard catalogue. Coordinate post‐incident reviews and thematic analysis to determine root causes, control gaps, cross‐client exposure and lessons learned; ensure corrective actions are embedded into monitoring, runbooks, standards and future ...

Meetings To Gather Feedback, Address Concerns, And Enhance Customer Satisfaction Levels, Ensuring A Positive Experience Through Effective Communication. Validate And Analyze Performance Data, Including Root Cause Analysis And Trend Analysis, Generating Insightful Reports To Present Findings And Recommendations To Key Business Stakeholders. Skill Requirements In-Depth … Knowledge And Expertise In Asset Management Services. Strong Analytical And Problem-Solving Skills, With The Ability To Conduct Root Cause And Trend Analysis. Excellent Communication And Presentation Skills, Enabling Effective Stakeholder Engagement. Proficiency In Creating And Maintaining Documentation, Including Sops And Knowledge-Sharing Resources. Other Requirements Itil Foundation ...

services within the WTW environment in a Tier 3 capacity. The role is London based with a hybrid work style. The Role Perform analysis and tuning of WAF policies to minimise false positives and false negatives while maintaining an appropriate security posture. Design, implement, maintain and optimise WAF policies … rule exclusions, rate-limiting policies and bot protection controls. Support transition of WAF policies from Detection mode to Prevention/Block mode through structured analysis, tuning, testing and stakeholder engagement. Analyse attack patterns, logs and telemetry to identify emerging threats and implement effective mitigations. Work closely with application owners ...

manage application enhancements through to live operation. Key Responsibilities Participate in proactive knowledge transfer activities with incumbent suppliers Conduct code review and quality analysis, including the review of complete services and implementation of code scanning tooling Review and improve technical documentation such as architecture overviews, deployment process definition … support are dealt with according to set standards and procedures, and suggest ways to improve those processes over time Participate in incident investigation/root‐cause analysis and deliver technical solutions targeting the root cause within agreed SLAs Implement application enhancements to improve business performance ...

PowerShell, or Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse OperationsWrite, optimize, and troubleshoot SQL queries for: Data validationRoot cause analysisReport troubleshootingSupport and maintain data warehouse environments, such as: Azure Synapse AnalyticsSQL Server/Azure SQL DBSnowflake or BigQuery (optional, if used in hybrid … investigate slow-running queries and data load failures. Issue Investigation & RCAInvestigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis (RCA) and provide short-term and long-term solutions. Develop and implement self-healing automation for recurring failures. Service Operations ...

environments. Support Docker and Kubernetes-based platform environments. Monitor platform services and investigate failures, performance issues and operational problems. Participate in incident investigation and root cause analysis . Support platform performance, scalability, resilience and availability improvements. Contribute to platform security, governance and operational readiness. Work closely with … reliability . Contribute to platform performance tuning and optimisation. Participate in code reviews and promote clean, maintainable engineering practices. Support production troubleshooting and root cause analysis. Share knowledge and support less experienced engineers. Contribute to improving platform automation, reliability and engineering standards. Cloud, Infrastructure & Automation You will work ...

Management and Continual Improvement Identify recurring incidents, high-impact trends and service weaknesses requiring formal Problem Management. Ensure problems have accountable owners, target dates, root-cause activity, workarounds and corrective actions. Challenge incomplete root-cause analysis or stalled remediation and track repeat-incident reduction. Maintain … guides, support models and escalation matrices. Embed knowledge creation and review into incident, problem, change, release and service-introduction practices. Identify documentation gaps that cause repeat demand, delayed resolution or dependency on individuals. Confirm effective onboarding and knowledge transfer for new internal and vendor resources. Wider Service Operations Ensure ...

Collect, preserve and analyse endpoint, server, identity, network, email and cloud artefacts. Analyse logs, packet captures, forensic images and security telemetry to establish scope, root cause and attacker activity. Identify IOCs, attacker behaviours, TTPs and map findings to MITRE ATT&CK where appropriate. Develop and execute threat hunts … Maintain incident records, investigation timelines, evidence and post-incident reports. Develop and maintain incident response playbooks, procedures and communication processes. Conduct post-incident reviews, root-cause analysis and lessons-learned activities. Provide clear technical and management updates to senior stakeholders. Essential Skills & Experience Practical experience in cyber ...

operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training. Fosters a culture that promotes transparency and innovation for increased team productivity. … languages and skillsExcellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOpsExcellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacksOperational experience of deploying and running services at scale on top of Docker/Kubernetes stack ...

engineering best practices including code review, pair programming, and test-driven development. Drives Continuous Delivery and Automation efforts across supported applications by means of Root Cause Analysis reviews, knowledge management, performance tuning, and user training. Operates and evolves CI/CD pipelines, Infrastructure-as-Code tooling … containerisation, etc.).Polyglot full-stack developer mentality and ability to pick up new languages and skills. Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application, and database stacks. Operational experience of deploying and running services at scale on top of Docker/ ...

flows and system interactions across interconnected products, reading Swagger and OpenAPI specifications Writing and running database queries to investigate data, validate behaviour and support analysis Contributing to solution design alongside Architects and Engineers Validating requirements and solution designs with Product Managers, Architects, UX Designers, Engineers, domain experts and customers … Supporting backlog refinement, design reviews, functional validation, testing and release readiness Investigating product issues, carrying out root cause analysis and recommending improvements Producing clear specifications, process models, data mappings and decision records What You'll Bring A degree in Computer Science, Engineering, Information Systems or a related ...

datasets across Power and Gas, Oil, Carbon, Agriculture and Metals. The team provides relevant, timely and accurate data to empower customers to drive their analysis of commodity markets, both pricing and fundamentals. The Role: This role will own the modernization, stability, and scalability of core commodities data manufacturing capabilities … identifiers, relationships, taxonomies, metadata, and lifecycle rules. Ensure datasets are delivered with clear ownership, controls, lineage, documentation, support models, and auditability. Improve monitoring, alerting, root-cause analysis, recovery processes, and preventative controls to reduce operational risk. Reduce duplicate workflows, redundant processes, manual workarounds, and fragmented ownership across ...

incidents, problems and service requests. Lead investigations into monitoring failures, event-processing issues and integration problems. Provide technical support during major incidents and conduct root cause analysis. Integrate monitoring platforms with ITSM, ticketing, automation and reporting tools, including ServiceNow. Develop automation scripts and tooling to improve operational efficiency. … event rules, triggers, Probe rules files and enrichment solutions. Strong Linux/UNIX administration and Bash, KornShell or similar scripting skills. Excellent troubleshooting and root cause analysis capabilities. Experience working within ITIL-aligned Incident, Problem, Change and Service Request processes. Strong communication and stakeholder management skills. Experience ...

vulnerabilities. Analyze large datasets to build, optimize, and maintain fraud detection rules, models, and workflows that improve fraud prevention and operational efficiency. Conduct root cause analyses to investigate client issues, identify contributing factors, and develop effective solutions. Deliver impactful analyses and recommendations to both technical and non-technical … performing advanced analytics using Python (including pandas, scikit-learn, and matplotlib), R, or similar analytical tools. Strong proficiency with SQL and Excel for data analysis, reporting, and performance monitoring. Experience investigating fraud, financial crimes, or suspicious activity, including account takeover, card-not-present fraud, money laundering, and social engineering ...

peak assessment windows, coordinating internal teams and providing real-time monitoring during live events. Lead post-event and post-implementation reviews, including incident/root-cause analysis and recommendations for improvement. Incident, Problem & Service Management Take ownership of critical and high-impact incidents, coordinating Support and Development … access management, data integrations/imports and browser/client troubleshooting Skills: Excellent communication across technical and non-technical audiences; resilience and structured root-cause problem solving under incident pressure Eligibility: Eligible to work in the UK and able to satisfy BPSS-aligned pre-employment screening (identity verification ...

data platform that powers CB's suite of productsExperience in analyzing and troubleshooting production database issues using Redgate monitoring/logs, with strong root-cause analysis and performance diagnostics skillsAnalyse, design, and implement database solutions for given business and technical problemsEnhance existing backend data platforms to deliver … data modelling decisionsHands-on experience with database monitoring tools such as Redgate SQL Monitor to diagnose production issues, analyze performance bottlenecks, and perform root-cause analysisExperience with SQL Server database release processes, including schema migrations, deployment scripts, versioning, rollback strategies, and production release validationSolid experience modelling, designing ...

capacity using Azure Monitor, SNMP, Syslog, NetFlow and network monitoring platforms. Investigate network incidents across cloud, corporate, distribution and retail environments and perform root-cause analysis where appropriate. Take responsibility for assigned incidents and technical tasks through investigation, escalation and resolution. Engage directly with ISPs, carriers … certifications are also encouraged to apply. Skills & Attributes Strong interest in networking, cloud technologies and network security. Logical and methodical approach to troubleshooting and root-cause analysis. Able to take responsibility for assigned technical work while recognising when escalation or guidance is required. Willing to perform hands ...

stakeholders. Contribute to and maintain the controls gap assessment, supporting prioritization and ensuring closure plans are realistic and tracked. Identify data sourcing gaps, coordinate root-cause discussions, and support agreement of closure plans with business and technology teams. Support delivery of manual controls automation waves, ensuring requirements, testing … front-to-back awareness is a plus). Proficiency in SQL (advanced querying, performance tuning, reconciliation logic). Strong proficiency in Python for data analysis and automation (pandas, validation frameworks, scripting). Experience supporting or validating ETL/ELT pipelines and data quality frameworks (rules, thresholds, exception handling). ...

Lead the transformation of the Operations function towards an AI-Ops operating model, driving the adoption of AI-powered automation, intelligent alerting, incident triage, root cause analysis and self-healing capabilities to improve service reliability, operational efficiency and customer outcomes. Own the end-to-end incident … problem management process, ensuring major incidents, post-incident reviews, root cause analyses and corrective actions are effectively led, tracked and delivered to prevent recurrence and drive continuous improvement. Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger ...

this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide vital support and mentoring … assisted workflows to enable secure information transfer to global Cisco Support teams. Act as a technical coordinator during critical escalations, producing comprehensive incident reports, root‐cause analyses, and stakeholder updates. Configure, diagnose, and troubleshoot technical issues logged by CNS customers across multi‐vendor and Cisco enterprise environments. Issue ...

one. Own the ongoing optimisation roadmap: a prioritised backlog of configuration changes and new procedures, sequenced weekly and defended on evidence. Diagnose underperformance to root cause using your own case sampling, referred and declined case analysis, complaint themes and advisor insight, rather than the partner’s reporting … having abandoned your own idea when the numbers did not support it. A data‐led approach: comfortable in contact analytics, measurement design and structured root‐cause analysis, and hard to sell to Product management craft: outcome ownership, prioritisation by value, backlog discipline, in‐life iteration. Enough technical ...

one.* Own the ongoing optimisation roadmap: a prioritised backlog of configuration changes and new procedures, sequenced weekly and defended on evidence* Diagnose underperformance to root cause using your own case sampling, referred and declined case analysis, complaint themes and advisor insight, rather than the partner’s reporting … having abandoned your own idea when the numbers did not support it* A data-led approach: comfortable in contact analytics, measurement design and structured root-cause analysis, and hard to sell to* Product management craft: outcome ownership, prioritisation by value, backlog discipline, in-life iteration* Enough technical ...

mitigation efforts, ensuring understanding of strategic goals* Ensure departments adherence to internal policies and external regulatory requirement* Manage complex risk related loss events, conducting root cause analysis, working with Product and Platform owners to develop response plans* Perform applicable operational control checks across Infrastructure and engage with … Essential:* Extensive experience leading and managing risk and control and teams across multiple regions within a within a regulated environment.* Extensive proficiency in scenario analysis and developing mitigation strategies* Experience representing risk and control on behalf of a large Technology department to an Executive level audience* A strong track ...

mitigation efforts, ensuring understanding of strategic goals Ensure departments adherence to internal policies and external regulatory requirement Manage complex risk related loss events, conducting root cause analysis, working with Product and Platform owners to develop response plans Perform applicable operational control checks across Infrastructure and engage with … Essential Extensive experience leading and managing risk and control and teams across multiple regions within a within a regulated environment. Extensive proficiency in scenario analysis and developing mitigation strategies Experience representing risk and control on behalf of a large Technology department to an Executive level audience A strong track ...

site implementations. Ensure SLAs, uptime targets, and performance KPIs are consistently achieved. Provide mentorship and guidance to the junior team member. Support root cause analysis and produce post-incident reports where required. Logistics & Asset Management Oversight Oversee device procurement, stock control, and lifecycle planning. Supervise preparation, configuration … switches, and firewalls. Solid Windows OS knowledge (event logs, command line, system configuration). Experience with remote device management tools. Ability to perform structured root cause analysis. Understanding of endpoint security and device compliance best practices. Strong documentation and asset management discipline. Desirable Technical Knowledge ANPR systems ...