Director, Support Engineering
- Location
- Greater London, England, United Kingdom
some of the world’s most technical and demanding developer teams. You bring a proven track record of scaling support organizations at developer-first SaaS companies, a strong technical foundation, and the leadership instincts to build a team culture rooted in customer empathy and engineering excellence. What you would … years in a leadership or management role Proven experience building or scaling a support engineering team at a developer-first or API-driven SaaS company Strong technical foundation — comfortable reading code, debugging API integrations, and understanding headless architectures and content delivery infrastructure Outstanding communication skills, both written and verbal, with ...