Join to apply for the Customer & Platform SupportSpecialist role at Intuit Join to apply for the Customer & Platform SupportSpecialist role at Intuit Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. … do this by being effective and efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. We do this by being effective and … efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Joining the Customer Success team as a Customer Support & Service Specialist (Internally: Customer Supportability Professional 1) will see you collaborating across the EMEA business, deeply understanding customer pain and advocating for the needs of our customers and employees when the product doesn't More ❯
Role - Customer SupportSpecialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. Key Responsibilities: To provide outstanding customer service. Own and manage support … cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of software including: Dolphin Reservation Module and Dolphin Booking Management Module (full in-house training will be given). Replicate and log … dealing with internal and external customers in a polite and professional manner, especially when there is a difficult situation to deal with. Be comfortable working as part of the Support team whilst capable of seeing a personal task through with minimal supervision (once trained). Possess a sound understanding of travel agencies/tour operators. Able to thrive in More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common issues … at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for Google, Microsoft More ❯
Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯
London, England, United Kingdom Hybrid / WFH Options
Ampstek
Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ampstek by 2x Get notified about new End User SupportSpecialist jobs in London Area, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help More ❯
Technical SupportSpecialist I - Italian Speaker Technical SupportSpecialist I - Italian Speaker At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and … individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness … re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical SupportSpecialist I, you’ll be the first friendly voice our customers hear—bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a More ❯
Talent Solutions Delivery Lead at WNTD - Insightful Talent Solutions - Your Partner for AI-Driven Data Centres Job Title: Desk Side Support Engineer Clearance: NPPV3 Contract Type: Full-time/Permanent Job Description: We are seeking an experienced Desk Side Support Engineer with NPPV3 clearance to join our growing team in North Wales . The ideal candidate will be … responsible for providing first-line support for a wide range of hardware and software issues, ensuring smooth operations and timely resolution of technical problems. This role requires both strong technical troubleshooting skills and the ability to work directly with end users in a dynamic environment. Key Responsibilities: Provide on-site Desk Side Support to end users, ensuring prompt … organization's IT service management system, ensuring all requests are tracked and reported accurately. Perform routine maintenance and ensure systems are up-to-date with the latest security patches. Support in the management of software deployments, updates, and antivirus installations across the user base. Ensure all IT support tasks comply with NPPV3 security standards and other relevant guidelines. More ❯
About the Role How you will contribute End User Support: Provide first and second level support for all end device equipment, including laptops, desktops, mobile devices, printers, and barcode scanners. Diagnostic Support: Offer first and second level diagnostic support for the System and Network Engineering Teams and the Service Desk, supporting the plants with issues related … new tasks or as existing tasks evolve. Ensure all documentation is in the proper format and stored in the location identified by the TSS team lead. Global On-Call Support: Participate in the global support on-call rotation to support various geographic DP World plants. Be available for on-call support, answering calls promptly and connecting … network within 10 minutes of notification. Alert Monitoring: Monitor emails for alert notifications from the service desk and resolve or escalate issues as required. Change Management: Provide change management support during the weekend when on call. Process Adherence: Participate in, enforce, and follow DP World’s change, incident, and problem management processes. Escalate issues to the Service Desk following More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ampstek
Hi Professionals Hope you are doing great Our client is looking for multiple End User Computing Developer experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate More ❯
Hi Professionals Hope you are doing great Our client is looking for multiple End User Computing Developer experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate More ❯
London, England, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
public sector in Scotland. Using modern cloud-based technology we deliver sustainable products and services for the future. The Opportunity We have an exciting opportunity for 2 highly skilled Specialist Analysts to join our small, talented, and growing team to collaborate and problem-solve complex technical challenges relating to the delivery of technology enhanced learning approaches across health and … care. Working within the NTS Infrastructure and Operations Team you will have the opportunity to highlight your technical skills and enthusiasm for digital systems. What We Love to See Specialist Analysts offer a broad range of skills and experience. If you can offer some or all of these, we’d love you to apply: Experience supporting digital systems in More ❯
London, England, United Kingdom Hybrid / WFH Options
Banham Group
CCTV systems. Our commitment to security excellence and customer satisfaction has positioned us as an industry leader. We are currently seeking a skilled and dedicated Alarm and CCTV Technical SupportSpecialist and Continuous Improvement Lead to join our team and provide exceptional technical support to our customers. Who are we? Banham is a family-owned, family-run … required to assist customers onsite. Work with the Product Validation Manager on any new & upgraded products/services implementation to provide testing resource as and when required. Give technical support and guidance to all Banham group engineers. As well as your technical expertise you will also bring: Good organizational and time management skills. Good level of administrative and IT … of issues raised both internally and externally. Work with the Technology team to implement new innovative technologies and processes to reduce call volume and time on calls into technical support both via engineers and consumers. Collaborate with the customer service team to produce more self-serve content for the website for Banham’s consumer base. Support other departments More ❯
Join to apply for the IT SupportSpecialist (Associate III - Cloud Infrastructure Services) role at UST 1 week ago Be among the first 25 applicants Join to apply for the IT SupportSpecialist (Associate III - Cloud Infrastructure Services) role at UST Permanent/Full-Time We’re looking for an IT SupportSpecialist to … join our team, playing a key role in supporting users, managing IT infrastructure, and ensuring a robust, reliable service across multiple geographical sites. Role Description IT SupportSpecialist Location: London (UK-based) Type: Permanent/Full-Time We’re seeking an IT SupportSpecialist responsible for supporting users, managing IT infrastructure, and ensuring service reliability across … various locations. The Role Service Delivery: Provide on-site IT support at key client locations. Conduct bi-annual preventative maintenance and ad-hoc site visits. Support critical sites via hybrid on-site, remote, and on-call support. User & Desktop Support: Troubleshoot and resolve issues with terminals, monitors, phones, and peripherals. Support non-standard equipment like card More ❯
Customer SupportSpecialist at Bitfinex (Fully Remote) Bitfinex is seeking a Customer SupportSpecialist to join their fully remote team in the UK. The ideal candidate will have a strong background and deep interest in Finance, Mathematics, or Statistics, and a passion for providing exceptional support to users in the fast-paced digital asset space. … platform offers state-of-the-art digital asset trading services for both users and global liquidity providers, ensuring high-quality, efficient solutions in an ever-changing market. Position: Customer SupportSpecialist Job Type: Full Time Location: Remote, (London, UK) About the Role We're currently looking for a Customer SupportSpecialist to join our team. The … handle inquiries and requests from corporate and professional traders. Continuously upgrade skill sets. Lead by example to demonstrate full ownership of outstanding customer service. Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives. Engage in cross-team interactions. Job Requirements Ability to work independently with minimum supervision and More ❯
Oracle Cloud SupportSpecialist/Lead - ERP - Strong Scripting (SQL, Python) - DevOps Principles -Finance & Procurement Domains *Hybrid working 2 days Leading financial services client is looking for an Oracle Cloud Support Lead to join their team in London. You will provide technical leadership and expertise in supporting and maintaining the Oracle Cloud ERP/EPM application, specifically … within the Finance and Procurement domains. This role requires a deep understanding of Oracle Cloud architecture, performance optimisation, integration, security, and operational best practices. You will provide advanced technical support, troubleshoot complex issues, manage a team of support engineers and work closely with functional and technical teams to resolve high-impact issues while maintaining stability and security of More ❯
Join to apply for the ERP SupportSpecialist role at Poole & Partners Ltd 1 day ago Be among the first 25 applicants Join to apply for the ERP SupportSpecialist role at Poole & Partners Ltd This range is provided by Poole & Partners Ltd. Your actual pay will be based on your skills and experience — talk with … your recruiter to learn more. Base pay range At TikTok , they bring people together through creative content, and they’re looking for an ERP SupportSpecialist to ensure their core systems in finance, procurement, and legal run smoothly. Working in a fast-paced environment, you’ll have the chance to support key systems and work alongside talented … colleagues from around the globe. What You’ll Do: Support ERP systems : Troubleshoot and resolve issues across finance, procurement, and legal modules. Training & Support : Deliver training to internal users and gather feedback to improve system functionality. System Maintenance : Work with engineering teams to manage system errors and maintain optimal system performance. Knowledge Management : Maintain an internal knowledge base More ❯
of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day. Get to know us and join our teamas Medical Devices SupportSpecialist (Guildford) Job Function: Repair & Service Location: GB GB Work Flexibility: Field-based (Hospital) KARL STORZ is one of the world’s leading suppliers of medical equipment for … The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Medical Devices SupportSpecialist based in Guildford . The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at More ❯
SAP Customer Support Operational Specialist London/Hybrid Circa £200 per day Inside IR35 3 months Initial Our client is looking for a Customer Support Operational Specialist. This person is responsible for the day-to-day tasks in the customer services team, providing accurate, up-to-date, and responsive information to both internal and external customers. They … any exceptions to normal sales or volume patterns by product and customer. Additionally, they provide superior customer service, assist colleagues in driving sales across the commercial parts business, and support essential tasks by partnering with management to execute exceptional standards. They offer phone and in-person support to commercial customers, maximise inventory, and proactively work to improve processes … required ensure bone fide checks are completed and ensure correct quotas and pricing structures with third parties. Provide accurate demand forecasts. Identify key customers and flag areas of concern. Support internal customers with their commercial needs. What you will be doing Over 2 years of supply chain experience in the pharmaceutical industry (desirable). In-depth knowledge of the More ❯
SAP Customer Support Operational Specialist London/Hybrid Circa £200 per day Inside IR35 3 months Initial Our client is looking for a Customer Support Operational Specialist. This person is responsible for the day-to-day tasks in the customer services team, providing accurate, up-to-date, and responsive information to both internal and external customers. They … any exceptions to normal sales or volume patterns by product and customer. Additionally, they provide superior customer service, assist colleagues in driving sales across the commercial parts business, and support essential tasks by partnering with management to execute exceptional standards. They offer phone and in-person support to commercial customers, maximise inventory, and proactively work to improve processes … required ensure bone fide checks are completed and ensure correct quotas and pricing structures with third parties. Provide accurate demand forecasts. Identify key customers and flag areas of concern. Support internal customers with their commercial needs. What you will be doing Over 2 years of supply chain experience in the pharmaceutical industry (desirable). In-depth knowledge of the More ❯
We are partnered with a London based Hedge Fund who are looking for a technical Application Support Engineer to join their scaling commodities trading team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks and commodities. Requirements Previous experience working in Hedge Funds, Commodities More ❯
We are partnered with a London based Hedge Fund who are looking for a technical Application Support Engineer to join their scaling commodities trading team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks and commodities. Requirements Previous experience working in Hedge Funds, Commodities More ❯
London, England, United Kingdom Hybrid / WFH Options
Promote Project
Junior CRM User SupportSpecialist 6 month FTC Location London, England, United Kingdom Salary 20000 - 50000 a year (Pound Sterlings) Description Purpose of Position The CRM User Experience and Adoption team is a pillar of Awin’s CRM department, which runs and develops the company’s Salesforce CRM system further. We are seeking a dedicated and enthusiastic User … SupportSpecialist to join our team for a 6-month fixed-term contract. This role is pivotal in ensuring that our Awin users have a seamless experience with the Salesforce platform. The ideal candidate will be a proactive problem solver with a passion for technology and customer service. Key Tasks Provide Technical Support: Offer timely and effective … support to users experiencing issues with the Salesforce platform. Troubleshoot and Resolve Issues: Diagnose and resolve technical problems, ensuring minimal disruption to users. Collaboration: Work closely with Business Analysts and Technical Specialists within the team to resolve escalated support queries, ensure comprehensive support and knowledge sharing. Documenting Processes: Create and update knowledge base documentation detailing types of More ❯
thrive. The Role: This is a hybrid role and in-office days can be discussed during the interview process. We are looking for a reliable, organised and experienced Technical SupportSpecialist to play a crucial role in assisting our clients with effectively utilising our platform's features. Reporting to our Technical Support Lead, you will be the … comprehensive knowledge base for future reference. Identify opportunities to streamline and optimise processes, both internally and for clients, to enhance the efficiency and effectiveness of our order return functionalities. Support the Technical Support Lead with projects as needed. Requirements: Minimum of 3 years experience in a software technical support role. Experience with e-commerce shipping and logistics … technical mindset. Ability to work independently in a fast-paced, dynamic environment, effectively managing multiple priorities and meeting deadlines. Customer-focused mindset with a passion for delivering exceptional customer support and driving customer satisfaction - including jumping on the occasional client call. Good time management, prioritisation, and multitasking abilities. Experience with APIs and API tools such as Postman. Experience providing More ❯