151 to 175 of 209 Support Specialist Jobs in London

businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Junior Paid Search Specialist London (Onsite, Old Street – 5 days/week) Permanent | Start Date: July 2025 We’re growing fast – and we’re bringing paid search in-house to supercharge our performance … marketing. That’s where you come in. We’re looking for a Junior Paid Search Specialist who’s ready to take ownership , drive real results, and help shape our marketing from the ground up. You’ll join a tight-knit, ambitious team launching a major B2C campaign in London – with plans to scale across new markets. If you’re … that drive smarter decisions - Set up and manage conversion tracking using tools like GTM and GA4 - Collaborate with creatives, product, data, and sales teams - Help manage product feeds and support dynamic ad campaigns via Google Merchant Center What You’ll Bring - 2–3 years’ experience in paid search (agency experience is a bonus!) - A strong understanding of campaign optimisation More ❯

We're looking for technical and savvy Customer Support Specialists to help our growing customer base succeed with our product. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in … the latest technology and design principles. Now over 1000 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here . We have doing good at the … Beacon is doing well - we've reached product market fit and are transitioning from start-up to scale-up. Whilst growing we've managed to maintain exceptional levels of support, with 98% support satisfaction and rated 5/5 for customer service in a recent survey. Your focus will be working with our existing customer support team More ❯

Colleague Technology Services Engineer The Colleague Technology Support team is critical to the success of all Aon entities within London, the UK, and the wider EMEA region. This is a chance to support our Aon Colleagues based in our London office in the City of London. The role will be based in our office full time. Aon is … we are passionate about helping our colleagues and clients succeed. What the day will look like A normal day will be responsible for providing both Level I & II Technology Support to the Aon colleagues. You will provide professional assistance to internal and external customers having hardware and software related problems with their desktops, laptops, mobile devices, or peripherals. You … will strive to achieve the highest level of customer service while supporting and developing corporate computing needs. Additionally, you will provide administrative IT support, where necessary, and communicate appropriately to internal and external parties during BAU or Work Request based activities. How this opportunity is different An opportunity to work within a great team supporting our colleagues primarily within More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! As part of Lightspeed's Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/… on working days and shifts (weekends included) Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution Work within our … customer support platforms to document, track and resolve interactions Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member Advocate and promote improvements to our products and services Operating within a roster/schedule to ensure high availability of our More ❯

point of contact for the TechSupport function, managing customer queries by assigning an appropriate priority and setting the expectation with the user. Visit users at their desks, provide remote support and active participation when located on our Tech Bars. A good understanding incident and problem management. Responsible for resolving and troubleshooting queries, escalating to specialists where appropriate, and managing … the technical relationships with our users. Support our users on a wide range of technologies to meet the agreed Service Level Agreements. Training Information Communication Level 3 (ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications More ❯

This role is positioned within the Customer Team at Legatics, specifically as part of the Customer Support and Operations function. As a key member of the team, you will play an integral role in providing exceptional support to our global customer base, ensuring smooth operations and delivering high-quality service. Legatics is an AI-first company. We actively … efficiency, and accelerate delivery - always underpinned by a customer-centric approach. A large part of this role will involve introducing and scaling AI-driven tools and workflows to enhance support and operations as we continue to grow. In this role, you will report directly to the Head of Customer, collaborating closely with other team members to address client queries … resolve technical issues, and contribute to the continuous improvement of our support processes. Your work will be critical in maintaining the operational excellence that underpins our customer satisfaction and success. This role is made up of several key components, with Customer Support being the main focus. To give you a clearer picture, we've outlined each area by More ❯

and selling our products to the broader community within the EMEA region, while coordinating these efforts with eVestment's regional Sales Representatives and Client Success Managers. The Senior Sales Support Specialist is an expert in eVestment’s Asset Manager solutions and is expected to design tailored business cases for prospects, demonstrating and quantifying the value of working with More ❯

Job Title: CM IT Support Murex Specialist Type: Contract Specific expertise: Strong experience working with Murex as a BA/Dev. Ability to navigate through Murex, booking models and setting up new products Good understanding of the Murex architecture to be able to propose interim and strategic solutions. Good understanding of Curve setup and static data setup in More ❯

Job Title: CM IT Support Murex Specialist Type: Contract Specific expertise: Strong experience working with Murex as a BA/Dev. Ability to navigate through Murex, booking models and setting up new products Good understanding of the Murex architecture to be able to propose interim and strategic solutions. Good understanding of Curve setup and static data setup in More ❯

Also known as technical support engineers, IT support specialists provide organizations with information technology support to optimize operational efficiency. Their duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems. They may also be required to provide IT support to customers. IT Support Specialist Responsibilities: Consulting with IT managers and More ❯

Social network you want to login/join with: Desktop Support Specialist, London (City of London) Client: System Recruitment Specialists Location: London (City of London), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Trade Floor/Desktop Support – London - Contract We are seeking an IT … Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the … skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc Good level of knowledge on More ❯

Social network you want to login/join with: Senior End User Support Engineer - Trading I'm looking for a Senior End User Support Engineer with experience of working in a trading environment to join one of our leading London based trading clients. In this role you will be working in a small high performing team, that work … with traders and senior business stakeholders. They are looking for someone who passionate about technology. wants to get to the route causes of issues and is a true technical specialist in the Microsoft Stack. The role will also offer opportunities to work on technical projects and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous …/asset management/hedge funds - Strong with - Active Directory, EUC Networks, VM's & Citrix - Good experience in using PowerShell & Automation - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. #J-18808-Ljbffr More ❯

Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯

Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯

Support plays a vital role in a highly competitive market, providing measurable value to our customers. To ensure our customers achieve their goals and consider TicketCo a leader on the ticketing market, we are looking for a Support Specialist to join our team. In your role, you will be responsible for professional handling of support requests … supervise operations, troubleshooting, and testing technical solutions. This role will allow your career to grow, offering opportunities to develop and advance within TicketCo. Responsibilities Provide first-class, relation driven support to our customers in the UK and Ireland. Work closely with clients and the Product Team to troubleshoot and resolve technical issues. Taking part in the matches, games and … equipment, including testing and ensuring that it is maintained and working efficiently. Testing of TicketCo's software and reporting any issues found. Work on internal projects to improve the support team's efficiency Create a value for customers by providing top of the line consulting. Master and manage the tools used by the support department and improve communication More ❯

Base pay range Direct message the job poster from We Source Talent London x5 Days in Office (Zone 1) Award Winning Global Media Agency are looking for a Desktop Support Specialist based in their very cool offices in Central London. You will have access to one-one training on the role and the opportunity to grow organically within … Music, Sports and Media brands from across the Globe and they have offices in London and New York, a real Global powerhouse What you will be doing : On-site support for exposure and the group companies. Deploying Macs and Windows using JAMF and other MDM tools Delivery of IT Induction to new employees. Morning checks of boardroom computers for … early shift. Responsibility for Desktop Support levels and satisfaction company-wide. What you'll bring: At least 1years proven commercial experience in a similar role with Mac Products Provide 1st line Desktop Support for requests via phone, email and the web. Provide 2nd Line Desktop Support for requests via phone, email and the web. Manage Mobile Devices More ❯

Product Support Specialist - Institutions Product Support Specialist - Institutions Get AI-powered advice on this job and more exclusive features. As a Product Support Specialist - Institutions , you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will provide advanced product guidance, ensure SLAs … are met across all support interactions for institutions, and become a trusted advisor to client-side support teams. This role bridges client enablement and internal accountability. You'll facilitate the delivery of tailored product training, manage ongoing client engagement through site visits and calls, and provide strategic feedback to Product Management. With deep knowledge of the Institutions solution … you'll ensure our clients receive exceptional, proactive support while helping to shape the future of the product based on real-world use. What You'll Be Doing Serve as the primary product expert and point of contact for Institutions clients, managing relationships and ensuring high levels of client satisfaction Provide expert-level product support and consulting to More ❯

Customer Support Operations Specialist (1 year contract) Customer Support Operations Specialist (1 year contract) Get AI-powered advice on this job and more exclusive features. Mission : Deliver fast, friendly, and increasingly AI‐powered support that delights every Memrise learner. You'll own our Zendesk instance, reply to app‐store reviews, and continuously expand zero‐touch … Bug Reproduction & Escalation: Investigate and reproduce reported bugs, ensuring Engineering receives clear, detailed reproduction steps and contextual insights for faster resolution. CX Process Improvement: Identify areas of friction across support channels. Propose and implement process or AI-driven improvements to reduce handling time and ticket reopen rates. Metrics & Reporting: Maintain and analyse dashboards for key support metrics (e.g. … d be surprised. Please make sure you have the right to work in the UK before you apply Recruiters: Thanks, but we've got this one covered - no agency support needed at this time. Benefits Generous Learning & Development budget (courses, conferences, books, + L&D leave) Enhanced Parental Leave Flexible working hours and hybrid options Private health insurance with More ❯

Social network you want to login/join with: Client and Customer Support Specialist, london (croydon) col-narrow-left Client: Berg Search Location: london (croydon), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: On behalf of our client, a tech-led … award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist , you will handle a wide range of support More ❯

award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist , you will handle a wide range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external stakeholders to resolve issues across the company’s service estate. Fast-Paced Problem Solving: Manage More ❯

award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist , you will handle a wide range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external stakeholders to resolve issues across the company’s service estate. Fast-Paced Problem Solving: Manage More ❯

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues … escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects … upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal More ❯

The overall Loungers IT team is small but growing and has support outsourced service providers. Our IT EPOS Support Specialist will report to the Systems Manager and will be a key contact point for IT queries across our HQ functions and EPOS related activities at all sites, currently approximately 300. You will be responsible for ensuring that … IT services are available and performing as expected, troubleshooting and resolving issues that arise. Additionally, you will provide ongoing support, reporting, and guidance for staff at all levels. What's in it for you? Fun office in the centre of Bristol A culture that appreciates ideas and celebrates individuality Founder-led business - we might have 245 sites, but we … still maintain entrepreneurial spirit through everything we do 50% off food at all Lounge, Cosy Club, and Brightside 10% bonus Pension contribution 24/7 mental health support Amazing events including LoungeFest - our annual company festival - Christmas parties and more We want to work with nice people so if you want to work hard, have fun, and be part More ❯

Join to apply for the Trading Systems Support Specialist role at Nomura Join to apply for the Trading Systems Support Specialist role at Nomura Job title: Trading Systems Support Specialist Corporate Title: Associate Department: EU Trading System Support Location: London Company overview Nomura is a global financial services group with an integrated network … is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com Department overview The Trading System Support team provides both local and global technical support of the Instinet’s trading environment. The applicant must be highly motivated, able to work on their own initiative, have … excellent attention detail whilst working in a pressured environment. The job will be to provide exceptional customer service, technical and operational support to internal and external clients. Ensure high availability, performance, and reliability of Instinet’s Trading Environment. The right candidate should welcome a challenge, embrace change, be creative, work well under tight deadlines, and thrive in a team More ❯