Support Specialist Jobs in London

201 to 212 of 212 Support Specialist Jobs in London

Customer Support Operations Specialist (1 year contract)

London, United Kingdom
Memrise Inc
Mission : Deliver fast, friendly, and increasingly AI powered support that delights every Memrise learner. You'll own our Zendesk instance, reply to app store reviews, and continuously expand zero touch automation so tickets are resolved quickly-and often without human intervention. Key Responsibilities: Zendesk Administration: Own and optimise Zendesk configurations-workflows, macros, and AI reply drafts-to improve automation … Bug Reproduction & Escalation: Investigate and reproduce reported bugs, ensuring Engineering receives clear, detailed reproduction steps and contextual insights for faster resolution. CX Process Improvement: Identify areas of friction across support channels. Propose and implement process or AI-driven improvements to reduce handling time and ticket reopen rates. Metrics & Reporting: Maintain and analyse dashboards for key support metrics (e.g. … d be surprised. Please make sure you have the right to work in the UK before you apply Recruiters: Thanks, but we've got this one covered - no agency support needed at this time. Generous Learning & Development budget (courses, conferences, books, + L&D leave) Enhanced Parental Leave Flexible working hours and hybrid options Private health insurance with Vitality More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Specialist

London, United Kingdom
Hybrid / WFH Options
TransFICC
as part of the role. Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customer support manager, technology teams, and product owners to help solve customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Specialist Behaviour Support Practitioner – Core/Proficient

London, England, United Kingdom
Yooralla
salary packaging Travel within a 30-minute NDIS cap is reimbursed, making this role suitable for candidates living in or around Mitcham. Make a Difference! Join Yooralla as a Specialist Behaviour Support (SBS) Practitioner and empower individuals with disabilities through Positive Behaviour Support (PBS). You’ll develop and implement evidence-based Behaviour Support Plans, reducing … behaviours of concern and improving quality of life. Key Responsibilities: Manage a clinical caseload within your scope and meet key performance indicators Develop and implement Behaviour Support Plans tailored to individual needs Conduct Functional Behaviour Assessments to inform proactive support strategies Monitor and evaluate plans , ensuring ongoing effectiveness Engage in professional development to enhance your skills Mandatory Requirements More ❯
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Product Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Clay
Join to apply for the Product Support Specialist role at Clay Join to apply for the Product Support Specialist role at Clay About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their … from investors like Sequoia and Meritech) Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a founding support specialist in London … pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions More ❯
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Appeals and Compliance Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Appeals and Compliance Support Specialist, london (croydon) col-narrow-left Client: Berg Search Location: london (croydon), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: On behalf of our client, a tech-led … award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Appeals and Compliance Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … role is an excellent opportunity for a junior professional or fresh graduate looking to start a career in a fast-paced, tech-driven environment. As an Appeals and Compliance Support Specialist , you will process parking contraventions, ensuring accuracy and compliance while contributing to the smooth operation of the company's enforcement systems. The position offers hybrid working conditions More ❯
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Appeals and Compliance Support Specialist

Croydon, England, United Kingdom
Hybrid / WFH Options
Berg Search
award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Appeals and Compliance Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … role is an excellent opportunity for a junior professional or fresh graduate looking to start a career in a fast-paced, tech-driven environment. As an Appeals and Compliance Support Specialist , you will process parking contraventions, ensuring accuracy and compliance while contributing to the smooth operation of the company's enforcement systems. The position offers hybrid working conditions … structured training, and opportunities for career advancement. Key Responsibilities: Enforcement Administration: Manage the enforcement process from start to finish using specialist software, ensuring all steps are completed accurately and on time. Case Management : Work closely with the team to address and resolve a high volume of cases, meeting deadlines and maintaining compliance standards. Multi-Faceted Environment: Operate effectively across More ❯
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Tech Client Support Specialist (German)

City of London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client Support Specialist (German), London (City of London) col-narrow-left Client: EIMS Location: London (City of London), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Launch Your Tech Career with … looking for talented German-speaking individuals to join our team during this exciting period of expansion. If you bring drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear path to success in the high-paying tech industry. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers (DACH region) Understand More ❯
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Tech Support & Implementation Specialist

London Area, United Kingdom
Hybrid / WFH Options
Chattermill
Tech Support & Implementation Specialist 🌍 UK (Remote or Hybrid, it’s up to you!) 💰 Competitive base salary based on experience Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service 📚 Annual Learning and Development budget, increasing with length of service 🤸🏽‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! 🖥️ Work From Home … Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're now looking for a talented Tech Support & Implementation Specialist to join the team! 👉 What you'll be doing: You’ll provide responsive technical assistance to customers while supporting the implementation and onboarding of new accounts. … This means you will: Play a critical role in bridging day-to-day customer success delivery with backend operations and engineering support Own resolution of platform issues and support tickets Manage implementation milestones and onboarding activities Partner with Product & Engineering to triage escalations Maintain documentation and implementation playbooks 🧰 What you’ll need: Ideally 2 to 5 years’ experience More ❯
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Tech Support & Implementation Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Chattermill
Tech Support & Implementation Specialist 🌍 UK (Remote or Hybrid, it’s up to you!) 💰 Competitive base salary based on experience Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service 📚 Annual Learning and Development budget, increasing with length of service 🤸🏽‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! 🖥️ Work From Home … Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're now looking for a talented Tech Support & Implementation Specialist to join the team! 👉 What you'll be doing: You’ll provide responsive technical assistance to customers while supporting the implementation and onboarding of new accounts. … This means you will: Play a critical role in bridging day-to-day customer success delivery with backend operations and engineering support Own resolution of platform issues and support tickets Manage implementation milestones and onboarding activities Partner with Product & Engineering to triage escalations Maintain documentation and implementation playbooks 🧰 What you’ll need: Ideally 2 to 5 years’ experience More ❯
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Tech Client Support Specialist (German)

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client Support Specialist (German), United Kingdom Client: EIMS Location: Job Category: Other - EU work permit required: Yes Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 Job Description: Launch Your Tech Career with EIMS Global! Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
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Tech Client Support Specialist (German)

South London, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
Posted:

Tech Support & Implementation Specialist

London, England, United Kingdom
Hybrid / WFH Options
Chattermill
and more Have Fun! Plenty of fun socials planned by our amazing colleagues Family Friendly Perks Plenty of family friendly perks including enhanced parental leave, neonatal leave and fertility support Home Comforts Access to a work from home allowance to help with your home office set up Open positions If you don’t see the perfect role listed below More ❯
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Support Specialist
London
10th Percentile
£28,300
25th Percentile
£36,938
Median
£45,000
75th Percentile
£52,500
90th Percentile
£63,750