Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯
Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯
Azure qualified TechnicalSupport Engineer - Investment Banking - Immediate start We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our clients team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key Details … AM7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years experience across 1st to 3rd Line Support Service Desk background … supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction Desirable More ❯
Azure qualified TechnicalSupport Engineer - Investment Banking - Immediate start We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client's team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key … AM-7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 - Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years' experience across 1st to 3rd Line Support Service Desk … background - supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction More ❯
Azure qualified TechnicalSupport Engineer - Investment Banking - Immediate start We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key … AM–7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 – Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years’ experience across 1st to 3rd Line Support Service Desk … background – supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction More ❯
thrive in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based TechnicalSupport Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support is provided via on-site customer shift rotations or dispatched to customer sites as part of regional shift rotations at Thrive offices. Representatives are the face of the company, so professionalism, strong problem-solving skills, and quick learning of new technologies are essential. Responsibilities Handle diverse computing environments across various business clients Analyze and document unfamiliar … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission More ❯
s growth. Benefits POP MART offers our employees: Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are seeking a dedicated Technical Assistant to join our Roboshop team on a full -time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and … nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities Ensure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levels Travel to Roboshop locations in London or nearby cities to replenish stock and provide on-site … technicalsupport as needed Diagnose and rectify any technical issues with the vending machines, ensuring minimal downtime Liaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operation Support the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day More ❯
s growth. Benefits POP MART offers our employees: Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are seeking a dedicated Technical Assistant to join our Roboshop team on a full -time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and … nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities Ensure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levels Travel to Roboshop locations in London or nearby cities to replenish stock and provide on-site … technicalsupport as needed Diagnose and rectify any technical issues with the vending machines, ensuring minimal downtime Liaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operation Support the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day More ❯
I’m hiring for our long-term client – this time for a TechnicalSupport Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
I’m hiring for our long-term client – this time for a TechnicalSupport Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript More ❯
Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯
Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯
few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast-paced Startup as an engineer in the TechnicalSupport Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. You will have the … opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can … Working with top developers from around the world, helping to implement Kong Products and Technologies, including our API Gateway, AI Gateway and ServiceMesh solutions Leading the investigation of complex technical puzzles and working collaboratively to understand and resolve customer issues Creating knowledge articles to complement our documentation and enable customers to understand product use cases better Be a driver More ❯
media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a TechnicalSupport Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product … and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft … and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Dupen Recruitment Services
Fully remote helpdesk technicalsupport position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. Its a permanent … career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. Full and More ❯
Fully remote helpdesk technicalsupport position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for ‘IT’ and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … from you! Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), helpdesk/‘service desk’ position providing support to clients who are using my customer’s systems – advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. It’s … a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 – 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. More ❯
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Analyst/Analytical/TechnicalSupport/Computer Science/Analyst/AI/Artificial Intelligence/ML/Machine Learning/Tech/Technology Are you a French-speaking, recent STEM graduate looking for a long-term career … configure the systems to meet their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Translate content and documents from English to French Requirements for the role: Fluent to a native level of French (both written and spoken More ❯
French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Analyst/Analytical/TechnicalSupport/Computer Science/Analyst/AI/Artificial Intelligence/ML/Machine Learning/Tech/Technology Are you a French-speaking, recent STEM graduate looking for a long-term career … configure the systems to meet their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Translate content and documents from English to French Requirements for the role: Fluent to a native level of French (both written and spoken More ❯
About the role BYD is seeking a TechnicalSupport Engineer to cover various energy storage site locations across the UK. This role reports to the UK Regional Aftersales Manager and involves performing preventative maintenance, troubleshooting, warranty repairs, and commissioning activities on BYD energy storage units at multiple client sites within the UK. Tasks & Responsibilities: Maintain BYD Energy Storage … Systems through annual PPM checks, capacity tests, and reactive works. Ensure safety protocols are followed at all times. Provide phone support and remote diagnostics to customers. Complete administrative duties such as timesheets, vehicle checks, and daily job logs. Troubleshoot equipment at customer sites. Perform start-up and commissioning services (SAT). Assist the engineering team with product development and More ❯
Technical Account Manager, AWS Enterprise Support Job ID: Amazon Web Services EMEA SARL Greek Branch An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through … significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technicalMore ❯
Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯
Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … or develop in this role: The ability to demonstrate a keenness for the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services More ❯
Twickenham, London, United Kingdom Hybrid / WFH Options
Xperi
thriving team where you can play an integral role in shaping the future of entertainment technology. The Role You will join our team in Twickenham,London as a Customer Support Manager, helping our customers solve problems, and liaising between customers and our development team to ensure we quickly and efficiently find solutions to customer issues. We work with several … content. The mobile apps operates as our customer's app so also partially depend on customer infrastructure for some functionality - audio streaming for example. Responsibilities include Providing first-line technicalsupport to our customers and own and manage reported issues until they are resolved. These customers could be using our mobile apps or our broadcast studio systems. Working … development team where necessary. Pro-actively working with the development team to identify issues before customers experience them Testing new release of our broadcast studio systems software Tracking customer support and providing regular reports so we can identify areas of improvement. Being a first point of contact for new customers, helping them understand how we work, bringing them up More ❯
IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation of … remotely as needed. Enter commands and observe system functioning to verify correct operation and detect errors. Maintain accurate records of daily data transactions, problems, and remedial actions taken. Read technical manuals, confer with users, and run diagnostics to identify and resolve issues. Qualifications & Skills Strong verbal and written communication skills. Excellent problem-solving, customer service, and interpersonal skills. Ability More ❯
