51 to 75 of 99 Technical Support Jobs in London

productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. About the Role: AVT a Wipro Company is looking for a Sr. Triage Specialist to join our Support team. In this role, you'll play … a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Supply Chain organization, you'll need a versatile skill set to manage a broad range of applications within our client's products. We're seeking candidates who are passionate about technology, committed … companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. About You: Strong technical skills An obsession with user experience A collaborative utility player mentality (a.k.a. low ego) Creative problem-solving abilities A proactive sense of curiosity Responsibilities: Provide efficient support on More ❯

in the office together on Mondays, Wednesdays, and Thursdays - but for this role, we are open to remote applications within the UK or US. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance on … our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and … resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping More ❯

a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with … support queries. You will be used to working in a team, and have great interpersonal skills both internally, and externally. The successful candidate will be required to be in the Wembley office 5 days a week. Responsibilities Monitoring and responding effectively and quickly to requests received via the helpdesk and effectively triaging and allocating ticket Managing and owning the … technical support mailbox, creating support tickets when appropriate and managing as above. Providing technical support or assistance for incoming issues and concerns related to hardware, software and systems at the first response level via email or phone call and registering tickets when appropriate. Assisting with the scheduling of engineers to attend customer site Dealing with More ❯

We’re looking for a proactive and detail-driven Business Support Analyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business operations, process improvement, and delivering results. What you’ll be doing: Acting as the first point of contact for business … user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed Supporting data integrity, user acceptance testing (UAT), and reporting tasks Ensuring smooth communication flow and timely updates to stakeholders What … we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural communicator who’s confident working with both technical teams and business users Hands-on experience in More ❯

We’re looking for a proactive and detail-driven Business Support Analyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business operations, process improvement, and delivering results. What you’ll be doing: Acting as the first point of contact for business … user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed Supporting data integrity, user acceptance testing (UAT), and reporting tasks Ensuring smooth communication flow and timely updates to stakeholders What … we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural communicator who’s confident working with both technical teams and business users Hands-on experience in More ❯

Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical Support Specialist, you will provide … both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. You will be responsible for communicating with key accounts while collaborating closely with market data and technology personnel … ensure the highest quality of service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To: Be a self-starter with More ❯

We're looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering exceptional customer service. This role goes beyond traditional Level 1 support. Our CXAs are not just problem-solvers, but customer advocates who ensure every interaction builds trust, reduces friction, and enhances loyalty. As the first line of support, you'll … guide customers through technical issues, certification processes, and product usage while also spotting signs of churn and driving value-led conversations. You'll work cross-functionally with Product, Sales, and Customer Success to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact for customer and partner queries across chat, email … phone, and video. Provide technical support for Windows, macOS, and mobile systems, including software installations, CE+ processes, and troubleshooting. Host support and enablement calls via Google Meet, Teams, or phone, helping users navigate setup, issues, or certification. Escalate complex or unresolved issues to more senior members of support while maintaining full visibility and communication with the More ❯

has offices around the world to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core engineering teams. You will handle … take ownership of issues through to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware problems and take ownership of … through to resolution. Provide process analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL Server specific training/work More ❯

Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of … the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role … in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills More ❯

looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯

looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯

media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product … and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

commitment to innovation, our client offers above-average salaries, stock options, and a range of benefits, including opportunities for travel and training in the United States. As a Graduate Support Engineer, you will play a crucial role in our client's UK team, engaging with clients and troubleshooting Network and Hardware Issues. While certifications such as CCNA or JNCIA More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. … the Sales Team and Management to contribute to business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into … sales materials and pricing. Experience working in a dual-role environment, combining technical responsibilities with some exposure to commercial or cross-functional collaboration, would be highly beneficial. This is an excellent opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. … the Sales Team and Management to contribute to business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into … sales materials and pricing. Experience working in a dual-role environment, combining technical responsibilities with some exposure to commercial or cross-functional collaboration, would be highly beneficial. This is an excellent opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key More ❯

Technical Customer Support Permanent Full-Time Salary - Circa £32,500 DOE Location - Office Based in London We're excited to be partnering with one of Europe's fastest-growing additive manufacturing providers, specialising in powder-based fusion technologies such as SLS (Selective Laser Sintering) and MJF (Multi Jet Fusion). Renowned for delivering both prototype and production-grade … parts, they serve a wide range of industries including sports technology, marine, subsea, academia, and automotive. We're seeking a technically minded, customer-focused professional to join the Customer Support team. You'll advise clients, manage orders, and collaborate across departments to deliver outstanding 3D printing results. This role is ideal for someone with experience in digital manufacturing who … our online quoting and feedback system Review 3D files (e.g. STL) to assess printability and advise on best practices Work cross-functionally with sales, production, quality, and design to support customer needs Represent the company at industry events and trade shows, promoting services and building relationships Identify and share opportunities to improve the customer experience and pass commercial leads More ❯

Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯

Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯

Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯

environment, and hundreds of engaging conversations. About the Role Are you a natural problem solver who thrives in the middle of the action? Do you love diving deep into technical challenges while keeping customer satisfaction at the forefront? We're looking for a Technical Support Engineer ( 2nd level ) to bridge the gap between customers, engineering, and sales … teams. You'll be at the heart of our operations, ensuring a seamless tech support experience and driving customer success. What You'll Do Take ownership of technical issues and provide clear, effective solutions to customers. Diagnose, troubleshoot, and resolve complex issues related to APIs, blockchain technologies, and infrastructure. Work with a variety of technologies, but more importantly … be eager to learn and adapt as tools evolve. Document technical knowledge, best practices, and troubleshooting steps in and Open API documentation. Respond quickly and efficiently to customer queries via Freshdesk, live chat, and other ticketing platforms. Collaborate with engineering, product, sales, and marketing teams to optimize customer experiences and product adoption. Analyze and debug logs using GCP, Grafana More ❯

Technical Support Engineer - Semiconductors/Welding 50,000 - 55,000 + Company Car + Bonus + Benefits Dartford (Commutable from Bexley, Bromley, Orpington, Sidcup, Gravesend, Sevenoaks, Maidstone, Tonbridge, Dartford itself, Swanley, Rochester, Chatham, Gillingham) Are you an Engineer with experience in the Semiconductor industry, looking for a technically challenging role offering variety and long-term career progression? This … is a great opportunity to become the go-to technical expert for world-leading manufacturer of specialist machinery. Renowned for their technical excellence and specialist training, they are industry pioneers looking to expand their team due to sustained growth. The company are the largest supplier of semiconductor manufacturing machinery in the UK. This is a varied position combining … technical support, fault analysis, documentation, and customer interaction. This role would suit an Engineer within the Semiconductor space, looking to become the go-to technical expert within a niche industry. The Role - Support production by resolving technical issues and maintaining product quality. Liaise directly with customers, providing technical expertise and delivering training. Occasional travel More ❯

Technical Support Engineer Are you looking for a job off the tools but keep being rejected for a lack of experience? Do you want to be home at a reasonable time each day? Do you like providing solutions to customers? If yes and you have a HVAC or Controls background, then please apply. This is an excellent opportunity … years. You will be part of a global business; this is an excellent opportunity for a Project Engineer/Service Engineer or Installation Engineer with a HVAC background. Technical Support Engineers Package 40K Clear progression Pay reviews every 6 months Pension 25 Days holiday Duties Provide technical support to Engineers over the phone and email Focusing … on business growth Site visits Technical Support Engineers Requirements Knowledge or exposure to HVAC Products or Controls Electrical qualification Worked as a Service Engineer, Project Engineer or similar Keen to progress career and work with an inspirational line manager Refrigeration Engineer Are you looking for a job off the tools but keep being rejected for a lack of More ❯

Technical Support Engineer Are you looking for a job off the tools but keep being rejected for a lack of experience? Do you want to be home at a reasonable time each day? Do you like providing solutions to customers? If yes and you have a HVAC or Controls background, then please apply. This is an excellent opportunity … years. You will be part of a global business; this is an excellent opportunity for a Project Engineer/Service Engineer or Installation Engineer with a HVAC background. Technical Support Engineers Package £40K Clear progression Pay reviews every 6 months Pension 25 Days holiday Duties Provide technical support to Engineers over the phone and email Focusing … on business growth Site visits Technical Support Engineers Requirements Knowledge or exposure to HVAC Products or Controls Electrical qualification Worked as a Service Engineer, Project Engineer or similar Keen to progress career and work with an inspirational line manager Refrigeration Engineer Are you looking for a job off the tools but keep being rejected for a lack of More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯