76 to 100 of 146 Technical Support Engineer Jobs in London

countries and we’re just scratching the surface. As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy. You … our mission to protect what matters most with transparency and trust. Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues. Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed. Drive interactions with customers for … entire product line and technologies. Create knowledge base content where none exists while updating existing to correctly position solutions. Understand critical account infrastructure and technical environments. Provide white-glove treatment for critical accounts. Replicate and reproduce customer issues in the lab prior to escalating issue internally. To be successful More ❯

you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Technical Support Engineer: Responsible for supporting customers as they … judgment in communication with customers during configuration and troubleshooting processes. What You’ll Do Manage customer communication and expectations. Provide phone, email and chat Support to assigned accounts. Provide troubleshooting and debugging of customer problems. Act as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition … product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly. Escalate critical issues and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You’ll Bring Bachelor’s degree preferred in More ❯

Technical Support Engineer - Semiconductors/Welding 50,000 - 55,000 + Company Car + Bonus + Benefits Dartford (Commutable from Bexley, Bromley, Orpington, Sidcup, Gravesend, Sevenoaks, Maidstone, Tonbridge, Dartford itself, Swanley, Rochester, Chatham, Gillingham) Are you an Engineer with experience in the Semiconductor industry, looking for … a technically challenging role offering variety and long-term career progression? This is a great opportunity to become the go-to technical expert for world-leading manufacturer of specialist machinery. Renowned for their technical excellence and specialist training, they are industry pioneers looking to expand their team due … to sustained growth. The company are the largest supplier of semiconductor manufacturing machinery in the UK. This is a varied position combining technical support, fault analysis, documentation, and customer interaction. This role would suit an Engineer within the Semiconductor space, looking to become the go-to technical More ❯

can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. JOB PURPOSE: The Technical Support Engineer is an articulate and seasoned technical guru who understands and can appreciate the challenges organizations face in implementing and … integrating cloud technologies into complex IT environments across heterogeneous operating environments. If you have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a dynamic, high growth, learning environment, this role is for you. … DUTIES AND RESPONSIBILITIES: Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the Okta service. Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. Meet or exceed More ❯

Join to apply for the Technical Support Engineer role at incident.io Get AI-powered advice on this job and more exclusive features. This range is provided by incident.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base … helped 800 companies—including Netflix, Airbnb, and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product, and Support use incident.io to fix things faster. We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M … from Index Ventures, Insight Partners, and Point Nine, alongside many angel investors who are founders and executives of world-class companies. The Team The technical support team is usually the first line of communication between incident.io and our customers. We’re part of Product Development, and we’re More ❯

About the role The Technical Support Engineer Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class regional technical capability, standard and high efficiency technical operation. Working location … Uxbridge, Hounslow, London Responsibilities : Responsible for the regional technical support in the UK, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organise and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release More ❯

Social network you want to login/join with: Third Line Support Engineer – West London (4x a week onsite) - £45k Third Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the … prompt resolution of operational IT issues within the UKI business. The Third Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible for coordinating the installation … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a Second Line Support Engineer and be looking to take the next step in their career. They will possess a solid background in LAN, WAN, and Azure More ❯

insurance, and more. Gravitee is the natural force of connection within the API space — join Gravitee.io and connect with your ideal opportunity. As the Technical Support Engineer you will be responsible for delivering exceptional technical support to our customers. This is a hands-on, critical … role in our organization and highly technical- the right candidate will enjoy problem solving with our clients in highly specialized and technical ways. Gravitee clients are the end-users of our platforms and are as technical as you are! WHAT YOU WILL BE DOING Leading the investigation … of multiple Support Tickets and working collaboratively to understand and resolve customer issues Prioritizing issues and giving our customers located in multiple countries the level of duty and care they need to help implement our platform in their environments Creating knowledge articles to complete our documentation and enabling customers More ❯

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. … You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway … for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden More ❯

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. … You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway … for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden More ❯

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. … You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway … for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden More ❯

Join to apply for the Technical Support Engineer - EMEA role at Sigma Sigma is growing rapidly, and so is our user base. We are seeking talented support engineers with a strong understanding of analytics, curiosity, and a passion for helping others. As a Technical Support Engineer at Sigma Computing, you will be part of a skilled team dedicated to making data accessible for everyone. Our team was recognized by TrustRadius as Best Customer Support in 2021! What You Will Be Doing Assist Sigma’s customers and pre-sales teams in diagnosing and … resolving complex technical issues. Collaborate with the development team to develop best practices and tools for troubleshooting and optimizing performance. Work with cross-functional teams—including backend, frontend, devops, design, product, and go-to-market—to create an excellent user experience. Qualifications We Are Looking For Experience supporting enterprise More ❯

with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in … diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in … real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical More ❯

with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in … diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in … real time. Key Responsibilities Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase Act as the primary technical More ❯

with public and private institutions globally to elevate safety standards and operational efficiency.. Role Overview. We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in … diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for.. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in … real time.. . Key Responsibilities. · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers.. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase.. · Act as the primary More ❯

s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria … full health coverage, you'll feel supported both professionally and personally while enjoying a strong work-life balance. The Job Joining LucidLink as a Technical Support Engineer you will be responsible for ensuring that all in-bound support requests are promptly answered, triaged, and internally escalated … customers through various channels - email, chat, and outgoing video calls. You will be troubleshooting customer issues related to our cloud networking product and answering technical inquiries about the product. Being part of a newly formed technical support team you'll have the opportunity to grow within the More ❯

Senior Sales Support Engineer - UK Are you a Process or Mechanical Engineer with strong technical knowledge of processing equipment? Have you worked in a client facing role, selling to engineering houses in the UK? Are you located in the UK with a willingness to travel? This … gas industries. It will report into the Minerals Director Europe & North Africa. Due to an upcoming retirement, they are looking for a Senior Sales Support Engineer who will work alongside a European technical sales team to provide technical support for their whole product line within … the region, and business develop with new and existing clients. You will need: Strong technical knowledge of mineral processing equipment. Extensive experience and knowledge of the minerals and mining industry. Ability to communicate professionally and technically on all levels both internally and with customers and UK based EPC/ More ❯

What do you want to search? Keyword Apprenticeship Type Location Technical Support Engineer Apprentice (Wizard Group) Apply From: 22/05/2025 Learning Provider Delivered by FIREBRAND TRAINING LIMITED Employer WIZARD INFORMATION TECHNOLOGY (UK) LTD Vacancy Description The apprenticeship role is a varied position with exposure … to all systems and technologies. The apprentice will serve as a Level 1 engineer, acting as the first point of contact for all tickets and escalating or re-allocating them as necessary. The role will be approximately 50% field engineer work and 50% office-based work. Tasks can … include onsite installation of pre-configured hardware and troubleshooting devices onsite with a senior engineer over the phone. There are opportunities for project work alongside the implementation team, including email migrations, data migrations, office moves, phone system setups, and networking infrastructure upgrades. The apprentice will be responsible for managing More ❯

share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯

Mondays, Wednesdays, and Thursdays - but for this role, we are open to remote applications within the UK or US. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯

An excellent opportunity for a Technical Support Engineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technical support, coordination, delivery of projects and tenders and submitting final quotations. The individual must … required. You will be joining an experienced organisation and will be liaising closely with the Management team. Responsibilities: Review incoming RFQ s and accompanying technical information. Liaise with Project and Engineering teams to prepare technical information for 3rd party supplier quotations. Identify suitable 3rd party suppliers. Create specific … project costings. Creation and submission of final costings. Attend daily ops and client meetings. Review all supporting documentation for equipment prior to despatch. Create technical work packs. Liaise with workshop to create equipment maintenance reports for client submission. Assist Engineering and workshop teams with creation of technical documentation. More ❯

At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will … be part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. … Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience Acting as Queue Manager (QM) during weekend shifts, ensuring efficient case handling and triaging support requests More ❯

ticket loans, discounted gym memberships, and a cycle to work scheme. Professional career development opportunities through the Multiplex Learning Academy. Flexible work arrangements to support work-life balance. Who we're looking for: Our people are united by a belief in outperforming in everything we do. What is the … overall job? The Technical Support Engineer supports all users by investigating and resolving End User Computing hardware, application, and software issues from level 1 to level 3. The role reports to the IT Technical Support Manager and involves delivering IT support related to end … modifications and identifying continuous improvement opportunities. What do I need to be successful in this role? Experience within an IT organization, preferably in a Technical/End User Computing Support role. Excellent interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills More ❯

company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Ciena’s Advanced Technical Support Team is hiring an Advanced Technical Support Engineer (CEST time zone) with a strong software background to join the … Blue Planet Global Support Team . This post-sales role involves providing L3 support to a major European customer during business hours. You’ll support customer use of the Blue Planet Inventory (BPI) product, manage technical cases, and provide hands-on assistance. BPI is a suite … critical issues to Engineering as needed Develop workarounds to address product limitations Provide feedback to internal teams (Account, PLM, R&D) Occasional off-hours support and travel as required The Must Haves: Bachelor’s degree in related field from a college or university with 5+ years related experience (or More ❯

Job Description Technical Support Engineer Location: London Salary: Competitive Join the Options Technical Support Team in London! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to … We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. •Continuous career development opportunities: We provide professional skills development and technical training. •The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless … addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits. We’re looking for someone who has technical proficiency in: •1 years’ desktop support experience, preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support More ❯