adept problem-solving skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Senior Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end-user … role for candidates within a commutable distance to London. What you will do: Provide Level 2 – 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level … and Group Policy application. Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM) Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Creation and administration of user accounts on all group technology supported systems. Work closely with other IT teams to ensure More ❯
the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows10/11 system administration Demonstrate solid experience and knowledge of More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
IT, users, and vendors while driving high service standards. The role will sit within the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms Configure network protocols and trouble-shoot problems within the network layers Serve as the escalation point for complex incidents and application issues, driving resolution end … and governance Hybrid working (Working from home, office and potential travel involved) The Skills: Previous experience in a similar role supporting over 200+ users Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot VOIP system knowledge Windows imaging … of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions PCI/P2PE - advantageous but not essential Jamf Pro Experience Understanding of Windows servers and AWS NewStore or Similar POS system Key skills: 2 years+ of experience in a similar role supporting over 200+ users Excellent communication skills, with the ability to More ❯
infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops, and hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when needed. Configure and maintain network hardware – switches, routers, firewalls, and wireless solutions. … an on-call rota for emergency out-of-hours support. What We’re Looking For Essential: 2+ years in a similar 2nd Line Support or MSP environment. Strong Windows troubleshooting (Windows10/11, Server 2016–2022). Good grasp of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). Experience with More ❯
users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
Remote Monitoring and Management (RMM), Mobile Device/Application Management systems, and Anti-Virus/Anti-Malware platforms. You’ll have Advanced knowledge of Microsoft Operating Systems, including Windows Server and Windows10/11. Extensive administration experience with public cloud platforms, particularly Microsoft 365 and Azure (including Azure AD, Exchange Online, SharePoint Online More ❯
degree or equivalent professional experience Four or more years of system administration, help desk, technical support, or desktop support experience Four or more years of experience & knowledge of Windows10/11, MS Office/Office 365, network connectivity, printer installation and mapping, etc Proficiency in administration with at least 2 of the following Microsoft … but not limited to Microsoft Office/Office 365, Visio, Project, Teams, Acrobat, Symantec Endpoint Protection, MFA, SSO/SCIM Advanced knowledge of Active Directory & EntraID Proficiency with Windows security, and file and share permissions Mobile device management experience with iOS/Android device setup and troubleshooting, preferably including the use of Intune PREFERRED QUALIFICATIONS A+ Certification, Enterprise … IT and/or cybersecurity-related certifications Two or more years of experience with Exchange user administration Strong prior experience with Intune, Advanced Windows deployment or Autopilot, Azure, etc. Familiarity with ServiceNow Familiarity with IT Asset Management (ITAM) and Software Asset Management (SAM) KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal skills with the ability to interface with all levels More ❯
personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our amazing team! In this role, you will provide end-user desktop support to multiple users running Windows, Exchange and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will provide desktop support and end-user server administration for all client issues while responding to Level … in information technology related field, or 3+ years of equivalent combination of technical experience and education in the following: Microsoft Office 365 (O365) Microsoft Operating Systems such as Windows Server and Windows10/11 Installing and configuring computer hardware operating systems and applications Active Directory including account creation, modification and password resets MicrosoftMore ❯
of a team providing 1st and 2nd line remote and on-site support across London and a site in Berkshire. The ideal candidate will have extensive experience in Windows Server and Desktop focused IT support. The position involves resolving day-to-day IT issues, maintaining, monitoring, and troubleshooting software and equipment across our network. You will need strong … including desktops, mobile devices, printers, and security, including remote access technologies. Having access to a car during office hours and willingness to drive between locations. Essential Technical Skills Windows Server 2016/2019 Windows10/11 desktops Microsoft Azure Office 365 and MS Office Suite Microsoft Exchange, Teams, OneDrive, SharePoint Active Directory Group … and wireless networks. Ability to handle multiple priorities with discipline, professionalism, and flexibility. Robust troubleshooting and analytical skills. Excellent written and oral communication skills. Experience with Active Directory & Windows Server 2019. Willing to drive to multiple locations for site visits. Proven customer service skills. High integrity and confidentiality. Ability to work independently and provide team feedback. Strong documentation More ❯
of Point72 information assets. Our team is comprised of security professionals with expertise in a diverse portfolio of security disciplines. What you’ll do Design and implement secure Windows Server and Active Directory architectures at scale Architect and maintain hybrid identity solutions integrating on-premise AD with EntraID (Azure AD) and Okta Configure and manage AD delegation models … following least privilege principles Implement and maintain identity protection solutions (eg: Defender for Identity, CrowdStrike Identity Protection, Quest Active Roles, etc) Develop and enforce security standards for Windows Server deployments, including bare metal, VMware and public cloud (AWS, Azure, GCP) Collaborate with Endpoint Engineering teams to secure Windows endpoints using solutions including SCCM and InTune Configuration … management for Windows Firewall and ASR rules across our endpoint estate Help to monitor and mature our Windows patching and vulnerability management program Windows Perform security assessments and audits of Windows infrastructure Monitor and respond to security incidents related to Windows infrastructure Collaborate with infrastructure and security teams on identity More ❯
are seeking a motivated and detail-oriented Mandarin Speaking IT Support Officer a prestigious banking organisation in Central London. The ideal candidate will have hands-on experience with Windows desktop support, basic networking, and Windows deployment solutions. Key Responsibilities End-User Support: Provide desktop support for Windows10/11 systems, including … Microsoft 365 Administration: Provide basic support for Microsoft 365 services, including Exchange Online and Entra ID, resolving user issues and ensuring smooth integration. System Deployment: Deploy and configure Windows operating systems using Windows Deployment Services (WDS) or similar tools, following security and compliance standards. Inventory Management: Assist with the tracking and maintenance of IT assets, including … Online job hunting tools Hands-on knowledge of printer and peripheral device setup and maintenance. Basic administration of Microsoft 365 (e.g., Exchange Online, Entra ID). Experience with Windows Deployment Services (WDS) or similar OS deployment tools. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Strong problem-solving skills and ability to manage multiple support tasks. More ❯
global IT team on complex issues and infrastructure projects Contribute to IT documentation and implement best practices Manage relationships with IT suppliers and conduct service reviews Requirements Minimum 10 years of experience in Infrastructure and Networking roles Strong understanding of Cisco networking equipment and small global network architectures Extensive knowledge of firewall technologies and network security principles Proficiency … with VMware virtualization environments Experience with Office 365 networks, including related firewall configurations and on-premises Cisco infrastructure Expertise in Windows Server environments and Active Directory Strong troubleshooting skills across various hardware and software platforms Experience with ITSM tools and IT service delivery processes Excellent communication skills and ability to explain technical concepts to non-technical staff Adaptability … ability to work under pressure Technologies Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows10/11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support tools The More ❯
enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktop support to multiple users operating Windows, Exchange, and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will handle desktop support and server administration for client issues, responding to Level 1 and 2 service … to non-technical users. Strong prioritization skills with a customer-centric approach. Bachelor's degree in IT or 3+ years of relevant experience. Experience with Microsoft Office 365, Windows Server, Windows10/11, Active Directory, Outlook, Excel, Word, PowerPoint, SharePoint. Knowledge of VPN setup, email systems, cybersecurity basics like MFA, hardware troubleshooting, file More ❯
and Power BI Analytics solutions) Application specific tasks (User authentication methods, Reporting, Integration to Infrastructure, Application Security, Backup and retention). Off the shelf OS, technology and software (Windows10, Active Directory, Microsoft Exchange Online, Office 365, SCCM, Microsoft Office applications, Mobile Device Management Applications) Regularly meet with the business heads and management to review metrics … learn new things and adapt to a dynamic and evolving technical and business environment QUALIFICATIONS: Deep experience in supporting off-the-shelf OS, technology and software such as Windows 11, Active Directory, Microsoft Exchange Online, Office 365, SCCM, Microsoft Office applications and Mobile Device Management Applications Strong problem-solving and analytical skills and must ensure both operational stability … MCP, MCSE, ITIL Foundations are preferred 5-7 years of relevant experience, working deploying and supporting Microsoft technologies, database management, and security concepts and practices Strong knowledge of Windows and Microsoft Office products Working knowledge and understanding of various network architecture components (i.e. TCP/IP, Windows Domains and Active Directory concepts, DNS servers, etc.) Experience More ❯
virtualisation and application support. Educated to A-Level standard or equivalent, MCSE certified, or working towards attainment and ITIL Foundation would be beneficial but not essential. Key Skills: Windows10 – advanced administration. IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple More ❯
virtualisation and application support. Educated to A-Level standard or equivalent, MCSE certified, or working towards attainment and ITIL Foundation would be beneficial but not essential. Key Skills: Windows10 – advanced administration. IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple More ❯
you’ll implement new capabilities on customer facing projects across a breadth of Microsoft’s Modern Workplace suite. This includes Office 365, Intune, Enterprise Mobility + Security, and Windows10/11. You will be an aspiring architect able to confidently engage customers, produce design documents, whilst also enjoying the hands-on element of technical delivery. … include: Designing, implementing, and documenting Microsoft 365 solutions for OneAdvanced customers. Taking ownership of Microsoft’s Modern Workplace suite, including Office 365, Intune, Enterprise Mobility + Security, and Windows10/11. Collaborating with clients to determine effective use of Microsoft cloud services. Evaluating and optimizing existing IT environments. Developing best practices and concepts for automation. … Implementing Modern Workplace Solutions, leveraging Microsoft Teams and Messaging, securing M365 data using Microsoft Purview, and enhancing company collaboration with tools like MS Viva Engage. Deploying and configuring Windows10, 11 with Office 365, including image creation or Autopilot/Intune deployment and related components for Active Directory & Group Policy. Managing Windows10More ❯
Workplace Consultant, youll implement new capabilities on customer facing projects across a breadth of Microsofts Modern Workplace suite. This includes Office 365, Intune, Enterprise Mobility + Security, and Windows10/11. You will be an aspiring architect able to confidently engage customers, produce design documents, whilst also enjoying the hands-on element of technical delivery. … Consultant include: Designing, implementing, and documenting Microsoft 365 solutions for OneAdvanced customers. Taking ownership of Microsofts Modern Workplace suite, including Office 365, Intune, Enterprise Mobility + Security, and Windows10/11. Collaborating with clients to determine effective use of Microsoft cloud services. Evaluating and optimizing existing IT environments. Developing best practices and concepts for automation. … Implementing Modern Workplace Solutions, leveraging Microsoft Teams and Messaging, securing M365 data using Microsoft Purview, and enhancing company collaboration with tools like MS Viva Engage. Deploying and configuring Windows10, 11 with Office 365, including image creation or Autopilot/Intune deployment and related components for Active Directory & Group Policy. Managing Windows10More ❯
and business. We are looking for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Networking and Windows Server technologies and can assist with BAU Support, new implementations, migrations, and project work. This position is onsite 5 days a … week. Responsibilities 2nd line IT support – Windows OS, Skype, Microsoft Office, DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations … data National travel required up to approximately 25% Required experience with the following: Windows Server 2008, 2012 and 2016, including DNS, DHCP & WINS Microsoft Active Directory MicrosoftWindows10, 7 and XP MS Teams, Ring Central Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally More ❯
thrive in a fast-paced environment, and are willing to take on new challenges, we want to hear from you! Key Responsibilities: Provide 1st line support in a MicrosoftWindows environment. Offer hardware and software support for users and devices. Support Windows10/11 and Windows Server 2019 and above, ensuring More ❯
overall service of the support desk function Support alongside our PMO to scope and deliver projects As an IT Support Engineer, familiarisation with the below technologies is expected: Windows Server 2022/2019/2016 Azure & MEM Windows10 desktop systems Hyper-V Active Directory Deployment Services – Intune/Group Policy/WDS Networking More ❯
andend-devicesecurityincludingremote accesstechnologies. To be a car driver and have access to a car during office hours and willing to drive between locations. Essential Technical Skills WindowsServer2016/2019 Windows10/11desktopsystems MicrosoftAzure Office365andtheMSOfficeSuite MicrosoftExchange,Teams,OneDrive,SharePoint ActiveDirectory GroupPolicy,DNS,DHCP DesktopDeploymentServices Networking(Switching/VLANs/Routing/FirewallsCiscoandHPpreferable) EmailandWebFilteringSystems ManagedAntivirus EnterpriseWirelessadministration PrinterManagement Person Specification Previous experience in … handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. Exceptional written and oral communication skills. Active Directory & Windows Server 2019 experience. Comfortable driving to multiple locations out of London for site visits. Proven experience demonstrating the principles of excellent customer service. High degree of personal integrity with … in East London @ Job Fly SA London, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago London Area, United Kingdom £27,000.00-£30,000.00 10 hours ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago IT Support Engineer/Technical Support Analyst London, England, United Kingdom 1 month More ❯
virtualisation and application support. Educated to A-Level standard or equivalent, MCSE certified, or working towards attainment and ITIL Foundation would be beneficial but not essential. Key Skills: Windows10 – advanced administration. IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple More ❯
customer service and able to handle stressful/time-sensitive situations Telephone customer service experience required Fundamental understanding of PC hardware/software and connectivity components Experience with Windows 7-10 Operating Systems, Mac OSX experience is preferred Knowledge of MS Exchange, Active Directory, SharePoint Knowledge of LAN/WAN networking, remote access VPN technology, TCP/IP More ❯
resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows10 and Office 365), productivity suites (Microsoft Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration … migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows10/11, Microsoft Office Suite, Active Directory, Citrix, VDI, and Exchange. Familiarity with endpoint security software, including antivirus and firewall solutions. Proficiency with software deployment tools More ❯