9 of 9 2nd Line Support Jobs in the Midlands

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates … with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding of computer hardware ...

which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

experience with Hyper-V/VMware, and backup technologies such as Veeam, Acronis etc. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, , 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, West Midlands, Dudley, Stourbridge, Birmingham, hyper-v, exchange Circle Recruitment is acting ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Advisor Based in Beeston Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 1 weekend … 13.00 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Advisor. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

2nd Line Service Desk Analyst/Microsoft Dynamics 365 Business Central Location: Rugeley (with UK-wide client site visits as required) Hours: Monday-Friday, 9:00am-5:30pm Salary: Competitive + benefits Job Type: Full-time, Permanent Are you an experienced Application Support Analyst … Central A successful technology provider is looking for a Tier 2 Service Desk Analyst specialising in Dynamics Business Central to join their growing support team. This role is perfect for someone who enjoys deep-dive troubleshooting, working closely with customers, and supporting a wide range of Business Central ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage multiple support cases Full UK driving licence (occasional site visits). Apply ...

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard ...