Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Your new company My clients are looking for a Business Change Officer. This is a hybrid role, working 1-2 days a week on-site, based in Birmingham. They are looking for someone who can join a directorate to help support the client through an implementation. You will be analysing and reviewing processes and data along with reporting back … to the business change managers. You will be the main point of contact for the directorate to resolve any issues/queries they may have to help implement Oracle smoothly. The experience below is essential for this role. - Local or Central gov experience - Oracle Fusion/ERP - Data Analysis processing - Business Change Officer/Consultant experience Your new … role Lead the adoption and changemanagement planning of the delivery of projects which may span an 8-month period, engaging and influencing stakeholders to balance objectives and redeploy people and resources as priorities change to ensure the project delivers the agreed business objectives. Work with colleagues in other functions to define sound adoption and changeMore ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Page Executive
the Chief Digital and Information Officer (CDIO) to support the delivery of Digital & Data strategies and help drive a cohesive vision, embedding a data-driven culture, and leading the change required to modernise services, improve decision-making, and support the GPA's mission to deliver smarter, better, greener estate. In parallel, the role will stay connected to Government-wide … Digital, Data & AI strategies to ensure strategic alignment. This is a high-impact role requiring strategic thinking, technical expertise, strong stakeholder engagement, and change leadership. Acting as a senior advisor on digital and data items, providing strategic direction for digital transformation programmes and data maturity improvement across the GPA. Job Description The Head of Strategy & Transformation plays a critical … strategies and strategic goals. Provide strategic direction for the digital & data transformation programmes. Provide expert advice to senior leaders and ensure alignment with wider government Digital, Data & AI strategies. Change Leadership Lead the end-to-end digital and data transformation agenda, driving cultural and organisational change across GPA. Establish seamless change assessments which regularly capture digital & data More ❯
WMP Logistic Centre, 3 Elliott Way, Birmingham, England
NEC SOFTWARE SOLUTIONS UK LIMITED
site maintenance and track work across various equipment Assist in resolving basic faults and confirm fault details as part of incident investigation and resolution Update incidents using the Service management toolset and provide updates to the customer, engineers and managers on the status where required Provide service support and has an understanding in the delivery of Incident, Change and Configuration management The duties of an Apprentice are detailed in subsequent sections. Performing in this role requires that certain activities are carried out within the following process areas: Support of Incident and Service Requests Assist with Configuration Management updates Assist with ChangeManagement updates Awareness of Release Management Awareness of Problem Management Incident and Service Requests: In respect to Incident & Service Request Management, the Apprentice is expected to: Monitor Incidents assigned to the team and assist with management to resolution Ensure accurate incident status and investigation information is recorded by on a regular basis Support delivery of customer Sales orders and queries within Service Requests and track fulfilment and More ❯
the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly … privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end … internal and/or external) functions: Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal More ❯
all associated documentation to ensure consistency with the GE Vernova brand guidelines. The ideal candidate will be a structured project leader with a strong background in cross-functional team management and change implementation within an industrial, energy, or technology-driven organisation. Experience with branding is not required as the role will partner with the marketing and brand team … the broader corporate strategy o Define project scope, goals, deliverables, timelines, and success metrics in collaboration with senior stakeholders . Cross-Functional Collaboration: o Partner closely with marketing, product management, engineering, UX/UI, operations, site leadership, corporate brand teams to drive a unified brand rollout o Coordinate with legal and compliance teams to ensure trademark protection and regulatory … adherence o Work with external agencies and vendors for design, production, and deployment of new branding assets . ChangeManagement & Communication: o Develop and execute an internal and external communication plan to educate employees, customers, and partners on the rebranding o Set up training and guidance to sales teams and customer-facing functions to ensure smooth adoption of More ❯
Stratford-upon-Avon, Warwickshire, Whitgreave, Staffordshire, United Kingdom
Computer Futures
all associated documentation to ensure consistency with the GE Vernova brand guidelines. The ideal candidate will be a structured project leader with a strong background in cross-functional team management and change implementation within an industrial, energy, or technology-driven organisation. Experience with branding is not required as the role will partner with the marketing and brand team … the broader corporate strategy o Define project scope, goals, deliverables, timelines, and success metrics in collaboration with senior stakeholders . Cross-Functional Collaboration: o Partner closely with marketing, product management, engineering, UX/UI, operations, site leadership, corporate brand teams to drive a unified brand rollout o Coordinate with legal and compliance teams to ensure trademark protection and regulatory … adherence o Work with external agencies and vendors for design, production, and deployment of new branding assets . ChangeManagement & Communication: o Develop and execute an internal and external communication plan to educate employees, customers, and partners on the rebranding o Set up training and guidance to sales teams and customer-facing functions to ensure smooth adoption of More ❯
all associated documentation to ensure consistency with the GE Vernova brand guidelines. The ideal candidate will be a structured project leader with a strong background in cross-functional team management and change implementation within an industrial, energy, or technology-driven organisation. Experience with branding is not required as the role will partner with the marketing and brand team … alignment with the broader corporate strategyo Define project scope, goals, deliverables, timelines, and success metrics in collaboration with senior stakeholders. Cross-Functional Collaboration:o Partner closely with marketing, product management, engineering, UX/UI, operations, site leadership, corporate brand teams to drive a unified brand rollouto Coordinate with legal and compliance teams to ensure trademark protection and regulatory adherenceo … Work with external agencies and vendors for design, production, and deployment of new branding assets. ChangeManagement & Communication:o Develop and execute an internal and external communication plan to educate employees, customers, and partners on the rebrandingo Set up training and guidance to sales teams and customer-facing functions to ensure smooth adoption of new branding. Execution:o More ❯
Birmingham, West Midlands, England, United Kingdom
Gleeson Recruitment Group
delivery across the organisation. As a senior leader in IT, you'll shape the direction of our support function, drive continuous improvement, and play a key role in incident management, change control, and vendor relationships. Your leadership will ensure we not only meet but exceed our service targets, keeping systems running efficiently and delivering an outstanding experience for … users. Key Responsibilities Service Leadership & Management Lead, develop, and inspire the 1st & 2nd Line Support teams, maintaining high standards of consistency, quality, and service delivery. Effectively manage team resources, drive high performance through KPI tracking, and foster a culture of continuous improvement. Take overall ownership of IT service availability, aiming for 99%+ uptime and optimal system performance. Incident … Problem Management Oversee both standard and major incidents, ensuring prompt resolution and proactive steps to prevent recurrence. Lead Root Cause Analysis (RCA) investigations and implement actionable solutions to enhance system stability. Monitoring & Reporting Utilise ITSM toolsets (e.g., Ivanti Neurons) to track service effectiveness and leverage data for process optimisation. Monitor customer satisfaction, colleague productivity, and identify opportunities for automation. More ❯
is looking to recruit a Permanent ITSM Support Engineer- Remote. £50k-£55k. Key Role Responsibilities Responsibilities: • Platform Administration - Oversee the configuration, optimisation, and administration of the ITSM/Case Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. • Service Design - Scope requirements, implement and enforce best practices aligned with ITIL … framework to create new service areas, and configure workflows and automation rules for process efficiencies. • Incident and Problem Management - Implement and monitor robust incident and problem management practices, ensuring our teams have an effective response to cyber security issues, and minimising service disruptions. • ChangeManagement - Coordinate changemanagement processes to manage risks associated with … in adherence to the ITIL framework, applying best practices to boost operational efficiency, service quality, and end-user satisfaction and also conduct regular assessments for optimisation. • Service Catalogue & Asset Management - Maintain and update the service catalogue and asset inventory, ensuring alignment with cyber security requirements and business priorities. • Audit - continuous audit of processes, user groups & permissions, system stability and More ❯
is looking to recruit a Permanent ITSM Support Engineer- Remote. £50k-£55k. Key Role Responsibilities Responsibilities: Platform Administration - Oversee the configuration, optimisation, and administration of the ITSM/Case Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. Service Design - Scope requirements, implement and enforce best practices aligned with ITIL … framework to create new service areas, and configure workflows and automation rules for process efficiencies. Incident and Problem Management - Implement and monitor robust incident and problem management practices, ensuring our teams have an effective response to cyber security issues, and minimising service disruptions. ChangeManagement - Coordinate changemanagement processes to manage risks associated with … in adherence to the ITIL framework, applying best practices to boost operational efficiency, service quality, and end-user satisfaction and also conduct regular assessments for optimisation. Service Catalogue & Asset Management - Maintain and update the service catalogue and asset inventory, ensuring alignment with cyber security requirements and business priorities. Audit - continuous audit of processes, user groups & permissions, system stability and More ❯
Stafford, Staffordshire, United Kingdom Hybrid / WFH Options
Anderselite Ltd
made on or before the due date Ensure contract reviews, monthly forecasts are completed and submitted on time Maintain good client relationships at all levels Assist with the Project Management strategy Establish and maintain the contract filing systems Assist in the production of the contract programme monitor programme and produce progress reports Provide data for the timely production of … O&M manuals Liaise with subcontractors and suppliers Liaise with site management on design and procurement issues Monitor subcontract performance Assist in the preparation of the construction completion and take over documentation Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on industry changes and innovations. Maintain a … of supply chain expedition Knowledge of water and waste water treatment processes CDM & Health & Safety knowledge Desirable Relevant professional qualification an advantage Collaborative approach Technical Competencies: Skilled 1. Contract Management 2. Governance 3. Budgeting and cost control 4. Risk, Opportunities and issue management 5. Project Planning (schedule) 6. Digital Delivery 7. Procurement (negotiations and management) 8. Solutions More ❯
Malvern, Worcestershire, United Kingdom Hybrid / WFH Options
QinetiQ Limited
Select how often (in days) to receive an alert: Job Title: Business Analyst/Business Change Manager Location: Malvern, England, United Kingdom Role Type: We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems … that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance testing processes to ensure that intended changes have been correctly implemented and that anticipated benefits have been realised. This position can be based More ❯
IIBA (International Institute of Business Analysis)
effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and changemanagement skills, along with a bias for becoming the subject matter or technical expert, this team seeks to fulfil the vision of our clients, partners and employees through … platforms like Ariba, S4, Concur & Fieldglass. The Product Enablement & Transformation team partner with senior leadership, process owners, Spend Management Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. Role Overview As a Product Manager/Owner for ProFees, you will need to work within our Professional Services category, owning … tools like Fieldglass and other MSP-owned applications to progress and enable our Consulting, Advisory, Temp Staffing and Non-employee strategy. You will be required to drive change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP. You will need to utilize internally built applications to ensure our leadership and business stakeholders have access More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Experian Group
Problem Solving : Troubleshoot and resolve complex technical issues, ensuring the stability and reliability of the software. Documentation : Create and maintain comprehensive technical documentation for developed features, configurations, and systems. ChangeManagement - Ensure consistent adherence to all changemanagement policies and procedures Technical Issue Triage- effectively triage & resolve user technical issues relating to the telephony platform ensuring More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Burman Recruitment
that underpin academic libraries and research infrastructure. About the Role You'll provide hands-on support, implementation, and improvement of a suite of specialist applications - including systems for library management, access control, and institutional repositories. You'll work closely with service owners, IT colleagues, and academic stakeholders to ensure excellent service delivery, effective incident resolution, and robust change … Key Responsibilities Provide day-to-day application support across a range of digital services. Diagnose, resolve, and escalate incidents in line with SLAs. Drive continuous improvement through service review, changemanagement, and strategic enhancements. Design and execute test plans, support release and deployment activities. Collaborate on system upgrades, migrations, and integration projects. Contribute to service governance (e.g. data … aspects of work. Essential Experience & Skills Solid experience supporting enterprise applications - ideally in a library, academic, or public sector setting. Knowledge of Library IT systems such as: Alma (Library Management System) Primo (Resource Discovery) EPrints (Institutional Repository) Sentry (Access Control) Strong technical skills including SQL, Python, XML , and working within Linux environments . Familiarity with protocols and standards such More ❯
for the central programme office The role will lead the integration central programme office team, coordinate all the aspects of the programme including; programme planning, reporting and governance, financial management, value case, risk and issue management, regulatory action tracking and reporting. The PMO Integration Lead will build and maintain strong relationships with key stakeholders across all workstreams, including … senior management, project managers, and subject matter experts. Proactively communicating programme progress, risks, and issues. This role has a requirement to work in the Coventry office for 1 - 2 days per week as a minimum. 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions … decisions. You'll be passionate about delivering great outcomes through supporting business goals and objectives, seeking to understand how decisions and dependencies impact delivery. You'll be a seasoned changemanagement professional who will create a culture of continuous improvement, learning from mistakes and using this experience to change how you and the team respond to similar More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
E.surv Limited
workarounds to issue, and ultimately resolutions Accountability for the testing specific applications in use at e.surv (Quest, SurveyHub etc) creating and executing test plans Shared responsibility for operating the ChangeManagement process, including ensuring stakeholders are following the correct process at all times Adhere to the Request For Change process for all application/Workflow changes Ensuring … date at all times Highlight to the line manager any concerns regarding conflicting duties or areas of responsibility. Operate within the processes, policies and standards of e.Surv information security management system, aligned to ISO27001 Adhere to all policies and operating procedures of the IT department. Being an active member of the team. Knowledge and Expertise Essential: Extensive experience gained … role Experience in supporting integrated business applications Demonstrable knowledge of creating and executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Working understanding of ChangeManagement processes Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match More ❯
Associate location_on Birmingham, West Midlands, England, United Kingdom TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. … Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in changemanagement Creating runbooks and user documentation MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO … in development or production environments Proficiency in Java or Python, Shell scripting, Linux, SQL, Sybase ASE/IQ Ability to read and debug code Experience in software release and changemanagement OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE): Financial services industry experience Knowledge of Fixed Income products Degree in Computer Science At Goldman Sachs, we commit our people More ❯
TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a dynamic … Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in changemanagement Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND … in development or production environments Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ Ability to read and debug code Experience in software release and changemanagement Strong communication skills OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE) Financial services industry experience Knowledge of Fixed Income products Degree in Computer Science ABOUT GOLDMAN SACHS At More ❯
re working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Working with our Client Success Managers and clients to support change using our software solutions. Co-ordination of project activity, action tracking and documentation maintenance. Develop an extensive working knowledge of the Cotality product suite, understanding the problems they solve … and propose solutions. Job Qualifications: Experience in an insurance business setting is essential with 3+ years experience as a project manager or manager of change. A background in professional changemanagement is essential with delivery expertise using PRINCE 2, Lean, Six Sigma, Agile, Continuous Improvement or Systems Thinking needed. Experience in the property insurance industry/solution space … would be advantageous. Experience or knowledge of IT or Software related changemanagement projects. A real passion for making an impact to clients processes and businesses. A thirst for knowledge and to continuously want to learn and improve. Excellent oral and written communication skills. Proficient in Microsoft Power Point, Excel, and Word. Can demonstrate well-developed interpersonal skills More ❯
/SR188 Completion of the relevant section of the DID Submitting completed Design Packages for Design Compliance Audit Ensuring all design changes are managed in accordance with the design changemanagement process defined as per NG Attending Design Review meetings (DRMs) and Hazard review meetings (HRMs) as required Review and certify the design packages and issue the DCAAR … and its architecture Participate in technical discussions with customers and suppliers, handle site queries and take necessary actions up to as-built documentation Secondary engineering budget, schedule, forecast, risk & changemanagement activities. Secondary engineer of large and complex EHV/HV Air & Gas Insulated Substation (AIS & GIS) projects in UK. Technical solutions Provide technical solution for substations comprising … Fluency in English - both written and spoken About Linxon Shaping energy solutions to empower sustainable connectivity. We combine Hitachi Energy's deep technological knowledge and Atkins Realis's project management expertise to create a company dedicated to substations - we are Linxon. Linxon's vision is to deliver the best market offering for turnkey substation projects through world-class power More ❯
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We are seeking a dynamic and experienced Programme Delivery Lead to oversee a major programme within our Marine Business Unit, focused on the design and engineering of sub-surface vessels. This role requires a leader with a proven track … continuous improvement initiatives across the programme. Manage large, multi-disciplinary engineering teams Build and maintain strong relationships with internal and external stakeholders. Qualifications Degree or HND in Engineering, Project Management, or a related discipline. Recognised Project/Programme Management qualification (e.g., APM, PMP, MSP) preferred. Essential skills Strong project planning, monitoring, and changemanagement in complex … engineering environments. Strong leadership and team management skills. Excellent stakeholder management and communication skills with history of successful negotiation, and conflict resolution skills. High level of contractual and financial acumen. Proficiency in project management tools (e.g., MS Project) and methodologies aligned with APM BoK or PMP standards. Desired skills Background in naval or commercial ship design and More ❯
the Nottingham office a couple times a month and my client can pay up to £690 per day inside IR35 via an umbrella. Main Responsibilities & Accountabilities: Project and Programme Management: Delivery of projects & workstreams according to agreed time/budget/scope/quality/change control criteria. Defining, sourcing and managing the necessary resources to complete these … changes where necessary to achieve objectives. Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters. Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring … and workstream performance and overall portfolio health Provide confidence that projects and workstream will deliver to time, cost and quality Provide ongoing assurance at project and programme level People Management (No Direct Reports) Contribute to people management process through assignment management of colleagues allocated to the project Drive Elevate Performance; ensuring that all project team members have More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Huxley
the Nottingham office a couple times a month and my client can pay up to £690 per day inside IR35 via an umbrella. Main Responsibilities & Accountabilities: Project and Programme Management: Delivery of projects & workstreams according to agreed time/budget/scope/quality/change control criteria. Defining, sourcing and managing the necessary resources to complete these … changes where necessary to achieve objectives. Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters. Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring … and workstream performance and overall portfolio health Provide confidence that projects and workstream will deliver to time, cost and quality Provide ongoing assurance at project and programme level People Management (No Direct Reports) Contribute to people management process through assignment management of colleagues allocated to the project Drive Elevate Performance; ensuring that all project team members have More ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Leicester/Leicestershire region, with some opportunity to work from home, client/project … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards.To be successful in … this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project managementMore ❯