of financial services data, including bulk data changes and transfers. Oversee monthly and annual submissions from external partners, ensuring compliance with standards and regulations. Deliver data cleansing and quality improvement projects to support statutory and regulatory reporting. Produce and present complex analysis and reporting to senior stakeholders. Act as subject matter expert for data processes, mapping, and systems requirements. … in financial services data management (mortgages, pensions, insurance, or similar). Strong understanding of regulatory requirements in financial services. Proven ability to deliver data analysis, root cause investigations, and process improvements. Advanced Excel skills and experience handling large databases. Strong stakeholder engagement and communication skills. Previous experience in line management. Professional qualifications in data, finance, pensions or mortgage administration More ❯
and sourcing teams to gather requirements, resolve queries, and support project deliverables. Engineering change management: Assist in the preparation, tracking, and implementation of engineering change requests and documentation. Continuous improvement: Contribute to process improvements, cost reduction initiatives, and design optimisation activities. Issue tracking: Support the management of reported issues, quality initiatives, and corrective actions as directed by the More ❯
ll support and enhance the delivery of ERP and financial systems across WMCA and its partners. You'll play a key part in ensuring smooth operation, security, and continuous improvement of our Business World ERP system, while helping staff across the organisation use it confidently and consistently. If you're ready to make a real impact through technical expertise … a Fixed Term Contract with an expended end date of 31st March 2026. What you will be doing. Work with the Business World System Team to contribute to continuous improvement of core financial and HR system processes, system controls and system performance in accordance with the requirements of a growing business, to streamline current practices and improve efficiency. To … ensure deadlines are met. Ability to communicate with all levels of the organization. A methodical and analytical approach to work, demonstrating attention to detail. Ability to drive change and process improvement. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. How to apply . More ❯
providing leadership and guidance to a team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous improvement initiatives. Key Responsibilities Lead, coach, and manage a team of service desk engineers to deliver first-class support. Act as a technical escalation point for complex issues, particularly around … with clients and internal teams to resolve network and IT infrastructure issues efficiently. Support configuration, deployment, and troubleshooting of client network environments. Implement and maintain knowledge management, documentation, and process improvements. Participate in recruitment, onboarding, and training of service desk staff. Support ITIL-aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk More ❯
Kirkby-in-ashfield, Nottinghamshire, United Kingdom
Fabric Recruitment Ltd
business success. If you're looking for a role where no two days are the same, and where you'll be at the heart of financial analysis, reporting, and process improvements. This could be the move you've been waiting for. Key Responsibilities In this role, you'll take ownership of a variety of finance and analysis tasks, including … a key player in connecting finance with the wider business, ensuring insight, accuracy, and value are delivered at every step. If you are seeking an environment that values continuous improvement, provides professional development, and a collaborative team culture, don't hesitate to apply More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
thrilled to announce an exciting opportunity to join our growing ICT Team as an Implementation Analyst. In this role, you will lead the successful deployment of technology solutions and process improvements in the social housing sector. This role focuses on supporting the implementation of new systems as per the portfolio, ensuring that they meet the needs of tenants, staff … with existing processes to drive operational efficiency and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housing management software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver More ❯
Employment Type: Permanent, Part Time, Work From Home
leicester, midlands, united kingdom Hybrid / WFH Options
emh group
thrilled to announce an exciting opportunity to join our growing ICT Team as an Implementation Analyst. In this role, you will lead the successful deployment of technology solutions and process improvements in the social housing sector. This role focuses on supporting the implementation of new systems as per the portfolio, ensuring that they meet the needs of tenants, staff … with existing processes to drive operational efficiency and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housing management software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the overall success of our company. Shifts … Monday to Friday Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage support tickets, coordinating with the support team to ensure efficient and effective problem resolution. Maintain a high … for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services More ❯
Coalville, Leicestershire, East Midlands, United Kingdom
Ibstock PLC
new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Payroll Data & Process Analyst to come and join our team at Ibstock Head Office, LE67 6HS Job Purpose: The Payroll Data Analyst is responsible for supporting the accurate and timely delivery of … payroll by ensuring data integrity, compliance, and process efficiency. This role focuses on payroll data integrity, process, reporting and system optimisation, while also contributing to payroll process improvements and compliance monitoring. The Payroll Analyst will play a key role in developing reporting, enhancing controls, and supporting payroll automation initiatives to improve data quality, accuracy and efficiency. Key … Wage (NMW) monitoring and reporting. Maintain and develop Average Holiday Pay data and calculators to ensure compliance with legislation and internal policies. Create and develop effective and automated payroll process control checks to ensure accuracy, completeness, and timeliness of payroll runs. Support payroll audits by preparing accurate data and responding to audit queries. Payroll Data Analysis & Reporting Maintain and More ❯
teams and external customers to ensure smooth operations. Support customer onboarding activities and user acceptance testing (UAT). Perform UAT for payroll system changes and updates. Identify and implement process improvements to enhance payroll service delivery. Foster a culture of continuous improvement within the team. Compliance & Confidentiality Ensure strict adherence to ISMS standards, GDPR, and company policies. Qualifications … different audiences. Strong organisational skills with the ability to manage multiple priorities. Knowledge of payroll legislation, compliance standards, and best practices. An initiative-taking approach to problem-solving and process improvement. About Business Unit IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many More ❯
Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
the UK, in collaboration with the global team. Lead data cleansing and standardisation efforts across customer, supply chain, and operations data. Assess current data structures and identify opportunities for process improvement. Design and document master data management processes for ongoing use. Partner with Customer Service, Supply Chain, and Operations teams to align business needs with data accuracy. YOUR SKILLS … AND EXPERIENCE: The successful Master Data Lead will have: Strong background in Master Data Management (MDM), ideally within large or international organisations. Proven experience in data cleansing, data quality improvement, and process creation. Excellent understanding of both business and data operations - more business-facing than purely technical. Familiarity with ERP systems, preferably IFS or similar. HOW TO APPLY More ❯
stakeholder requirements are understood and processes for obtaining reports for end users is as simple and accessible as possible. Ensure data loads are done via the correct change approval process in the project and that data is verified, compliant and secure at all times. Ensure an effective process is designed and followed to maintain correct data relating to … securely at all times and compliant with DPIA and GDPR at all times during the project lifecycle. Stakeholder Engagement: Work closely with HR functional leads to understand data and process requirements. Liaise with HR, the wider project, Services, and the external provider to ensure data-related deliverables are met. Support departments and managers in gathering and preparing data for … the project relating to HR. Compliance & Risk Management: Ensure all processes and data handling comply with UK employment law and data protection regulations. Identify risks, issues, and opportunities for process improvements and escalate as appropriate. Page Break Page Break More ❯
well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you’ll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You’ll play a pivotal role in enhancing the customer experience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with … and user needs. Oversee product support operations to ensure effective issue resolution. Set and monitor SLAs and KPIs to maintain high service standards. Report on performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide … guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Engineer BEV Propulsion Systems to be based at our customers site in Gaydon . Our Embedded Systems Solutions department (ESS) encompasses all activities outlined under the Automotive SPICE (ASPICE) process framework, including systems engineering, software engineering, coding, and all levels of functional testing. Beyond core development, ESS also integrates critical supporting processes such as project management, risk assessment, functional … Interfaces Develop and maintain internal web applications and dashboards using Django for tooling orchestration and data visualization Provide intuitive interfaces for build monitoring, release tracking, and issue triage Compliance & Process Alignment Ensure tooling and workflows align with ASPICE and ISO 26262 standards for safety-critical software Support audits, documentation, and process improvements to meet OEM and Tier More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release, and Lifecycle Management, ensuring stability, scalability, and value delivery. Key Responsibilities of the … effective change execution.• Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented services.• Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years’ experience in IT Service Management, with at least 3 years in a leadership or managerial capacity.• Proven expertise in More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This … Bylder, Teamcard, Unify, IVVY, Jonas Retail. UZ Gamechanger CMS would be advantageous. Additional Information Supporting end-to-end implementation of new Business systems. Planning and identifying operational requirements and process improvements. Providing hands on support to different areas of the Business in adopting new systems and capabilities. Ensuring systems are configured to support Business requirements. Creating and maintaining user … guides, process documentation, and training materials. Monitoring day-to-day system performance and user feedback to ensure solutions are meeting Business needs. Identifying opportunities to improve system efficiency, enhance user experience, and maximise system potential. Troubleshooting day-to-day system issues and coordinating resolutions with relevant departments. Supporting the development of the Business digital roadmap. Collaborating with the Data More ❯
Stourport-On-Severn, Worcestershire, West Midlands, United Kingdom
ASC Connections Ltd
Project Engineer - MES Implementation & Process Excellence Location: Kidderminster Salary: Up to £43K per annum (depending on experience) Working Hours: Factory-based - 07:30-15:30 (Mon-Thu), 07:30-14:30 (Fri) Interview Process: 2-stage Join a global leader in innovation and operational excellence. This organisation is known for delivering complex, high-impact projects across diverse sectors … collaboration, and continuous improvement. As a Project Engineer , you'll play a pivotal role in the roll-out and enhancement of a cutting-edge Manufacturing Execution System (MES), supporting process improvements and driving digital transformation across operational functions. You'll work closely with stakeholders across departments and international teams, helping shape the future of manufacturing excellence. Key Responsibilities for More ❯