IT Service Lifecycle Manager/IT ServiceManager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT ServiceManager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the … Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned … objectives and deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing More ❯
unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT ServiceManager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT ServiceManager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯
Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a Service Delivery Manager, you will need to have/be: 3 years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS More ❯
ServiceManager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you'll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You'll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you'll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
E.ON Gruppe
We are currently recruiting for an Engineering & ServiceManager to join the Digital Technology & Change Leadership Team in our Solihull office on a hybrid basis. As an Engineering & ServiceManager at nPower Business Solutions (nBS), you will have the opportunity to shape and enhance … nBS serves around 30,000 customers and 250,000 meter points, aspiring to become the top B2B energy supplier in the UK. Engineering And ServiceManager Here's what you'll be doing Lead engineering and service management functions in alignment with organizational goals and product … pipelines, automation, and integration of new technologies. Manage infrastructure services for scalability, reliability, and performance. Collaborate with IT Product Leads to align engineering and service delivery with product goals. Accountable for the delivery of operational services, including incident management, problem resolution and SLA adherence. Establish and monitor KPIs for More ❯
About the role: We're looking for a proactive and experienced IT ServiceManager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role, you'll ensure that services consistently meet agreed Service Level Agreements … SLAs), maintaining operational excellence and reliability. You'll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key services. This is a fantastic opportunity to make a significant impact on … the performance and delivery of IT services in a dynamic environment. In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service-related issues and concerns. Your focus will be on building strong relationships More ❯
Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and … enhance their service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure … SI) division. You'll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI More ❯
Join our team as a ServiceManager at William Smith House, where you'll lead a dedicated team in providing exceptional support to residents in a vibrant, independent living environment. This modern, purpose-built development offers 16 self-contained one-bedroom apartments, and we're looking for … a passionate and experienced ServiceManager to oversee the care and wellbeing of individuals with learning disabilities, autism, physical disabilities, and mental health conditions. You'll be instrumental in ensuring residents receive personalized support, enabling them to live fulfilling lives while fostering a strong sense of community. … ensuring support is delivered as detailed in the plan to the highest standards and that contractual quality expectations are met, and commissioned hours/service are delivered. Some of the Key responsibilities of this role are listed below but not limited to: Encouraging an open culture in the team More ❯
Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯
Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯
